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Heat Pro Bed Bug Exterminator, Treatment, and Removal
1578 S Gray St, Lakewood, CO 80232, United States
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Heat Pro Bed Bug Exterminator, Treatment, and Removal

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Mi
Review №1

Great experience and affordable! They were able to get here within two days of calling which was so appreciated! Don answered my questions beforehand and gave a lot of information about the process to help us prepare in the best way possible. He and his team arrived early, were friendly, efficient, and clearly knew what they were doing. Very happy with the entire process and definitely recommend them!

De
Review №2

Don is awesome!!! He was so helpful through this whole nightmare. He really knows what he is doing and will coach you through the whole process. I’m really glad I decided to go with these guy instead of another company I was going to go with. Also makes me feel safe with a year warranty with our services. This was my first time ever experiencing this and my last and these guys will make sure of that.

cl
Review №3

Excellent customer service. Owner Donald Damian was kind and so very patient as I was freaking out. Him and his crew did an excellent job on clearing the house and car of all the bugs. We are very impressed by hi professionalism and attention to detail.

he
Review №4

Donald and his team were professional knowledgeable and understanding of my needs. Donald and his team met me after hours for an inspection and scheduled services within a day. Dean and Louis were excellent while working in my fathers home and respectful of his property! I highly recommend calling Heat Pro first they are local and affordable!

Av
Review №5

I have been so glad I called Donald at Heat Pro. He went overboard helping and saving us a lot of money. He recommended we have a trained bedbug dog in our house first before we had Heat Pro treatment. We did and I called him and let him know we wouldn’t be needing them. He was extremely gracious and polite. If anyone ever needs there service I highly recommend them.

Ja
Review №6

Worked with the company through the process of selling a condo that they were treating.Very informative and attentive as I needed with communication, process etc to share with other agent.Thank you

ch
Review №7

From the very first phone call, donald was very responsive, we had what turned out to be a very difficult bed bug infestation, rarely saw a bug. But the bites were constant. After working with a spray company for too long and not seeing results, i reached out to donald, he made room on the schedule and came all the way down to co springs. He even helped the prep work we had missed. Our situation turned out to be very difficult due to having wood panel walls, the bites began again after a few months. They honored the 1 year warranty and came back and did the whole process all over again. I am so grateful for donald and his team. A company you can definitely trust to complete the job at a reasonable price

Ry
Review №8

Don and his team were very prepared and helpful. They understand the feeling of needing solutions now and walk you through every step needed for success the first time around. Best price, great guarantee, and very professional.

Na
Review №9

I would give Don with heat pro 10 stars if I could! We were in a heck of a bind due to an unfortunate hotel stay. What a nightmare to be leaving a hotel with bedbugs on your way home not knowing what to do in order to eliminate the risk of spread to your home. I can’t tell you how much we appreciate you being willing to meet us after hours at your home and equipping us with the resources to eradicate possible infestation within our car and everything inside it before we even stepped foot in our home. Don showed genuine concern for our predicament and gave us clear and precise instructions to ensure the safe use of rental equipment! If you have a pest problem, he’s your guy!

Me
Review №10

Donald at Heat Pro made the process easy for me, from inspection thru treatment. I feel confident that if any bugs return, he will be just as helpful under the one year warranty. The bug infestation was very stressful to me, and Donald is calm and reassuring, which is exactly what I needed.

La
Review №11

I am wowed and at peace knowing I was taken care of. Donald was very knowledgeable and was able to answer any and all of my questions and give me tips as well. He knows his job like the back of his hand. Donald treated my car like it were his own home. I would 100% recommend their service. Donald responded to me in a too good to be true timely manner and worked around his own personal schedule so I could get treated. Not only do I recommend Donald and his team but they will be my number one go to. Thank you so much for the awesome service I received.

Ma
Review №12

Owner Donald Damian was extremely professional, understanding and thorough. He made a shocking, horrible situation bearable. He went above and beyond in dealing with my home and car. I will be forever grateful!!!

MI
Review №13

I was really happy about the conversation we had and then he went to give an estimate then claimed he didnt have the. Covering for the fire sprinklers.. but had just said he was burnt-out and needed a vacation. So, that lets me know he didnt want to do it. SMDH

Ma
Review №14

I can’t say enough about Donald at Heat Pro. Donald has gone above and beyond to with the highest quality, professional, prompt responses and excellent service. We have an elderly blind woman in our congregation whom is dealing with a bad case of bed bugs and Donald has served her with the utmost care and respect, going beyond the call of duty to make sure she is taken care of. The quality of treatments they provide have been second to none. Very informed and specialized in this type of pest control and a character and integrity that is hard to find these days. I highly recommend Heat Pro and their team!

Da
Review №15

They are amazing and so helpful! As a busy mom I unfortunately had a hard time getting all of the prep work completled and they were so nice about it and helped me finish what I didnt get to. They are very knowledgeable and were so patient with the millions of questions I had! Having bedbugs is not a pleasant experience in the least so these guys definitely saved the day. We only had the treatment done yesterday, so too soon to tell how effective it was, but no one got bit last night so that is an incredible sign, so I am VERY confident that Donald and his team freed us of those awful bugs! Definitely recommend :)

Ta
Review №16

Donald was awesome when coming to look out at my house. He was very helpful and extremely professional! I called other bed bug removal services before Heat Pro and was not given the same amazing service as Donald gave. 100% would recommend.

ma
Review №17

I called and talked to Don what a GREAT guy he answered ALL my questions and was very understanding with me..He explained to me the procedure that was involved in the Heat process..After we talked I had a few other questions and called him back and he was happy to answer them for me..I recomend this company very professional and he genuinely understands..Thanks Don

Vo
Review №18

Fantastic company, they drove all the way to Fort Collins to take care of our bedbud issue that our landlord let get out of control. They went above and beyond, very detailed. I will be recommending them from now on.

mi
Review №19

Donald was very professional they definitely did there job well and provide a warranty cant go wrong with that

Jo
Review №20

Very impressed with the whole process! They were notably very communicative and professional. Provided extermination services within a few days (heat treatment for bed bugs) and took the time to make sure everything was thoroughly inspected. I stopped by to see their work in action and was given a full run through. I could tell they were experts in their field. They provided me post-extermination tips as well which turned out to be very helpful. Would definitely recommend!

Lo
Review №21

After being rescheduled by Thermanator three different times we called these guys and they were willing to come out the next day. They showed up when they said they would and went above and beyond. I was also quoted $500 less by Heat Pro then competitors. They offer a 1 year warranty and treated my house with respect. I would definitely recommend.

Br
Review №22

Heat Pro gave us options when we felt like we had none. We did what they asked and they had our back. Thanks for fixing our problem guys! Hope you can continue to help others. Its like they werent even here.

Mi
Review №23

Heat Pro was available immediately the very next day when i called for service. Their business was/is very clear and well designed to take me to the preparation steps I needed to accomplish in my home prior to the technicians arrival. Their crew arrived on time and decontamination was accomplished in the estimated time. Their crew was professional, competent, and obviously very experienced. Their pricing was competitive. Their performance guarantee is fair and very easy to follow. We would surly use Heat Pro if another incident of suspected Bed bug infestation is detected.Sincerely Michael

St
Review №24

Donald Damian was really helpful and so was his partner thank you guys for today

Je
Review №25

I called on a Friday evening and Donald answered personally from home...on his time off...I was in despair and he picked up on that right away... he was so kind and compassionate...he took the time to educate me and helped me navigate through the process step by step regarding the proper and necessary precautions to get myself and my mother out of the infested apartment and to a safe place. I had never been in this situation before and he went above and beyond to get me through it...the world needs more Donalds...if you are up against bed bugs...Heat Pro is the bomb💯👌

Ir
Review №26

I am grateful to have HeatPro come service my home. All the team is very respectful, considerate and knowledgeable. I recommended them already and know they will do a great job as they did in my home. God Bless your team and company and thank you for your service!

Ka
Review №27

Donald was very respectful of my situation. He took the time to answer all my questions and addressed my concerns. He gave very clear instructions on what needed to be done prior to coming out. I felt like we had a real personal connection and not just talking to a business that wanted money. If we ever need this type of service again I will be calling Heat Pro as well as recommending Heat Pro to anyone who might have a similar situation.

Ai
Review №28

Donald was extremely professional and went above and beyond to bring comfort and AMAZING customer service to our family during this difficult time of dealing with bed bugs.As of the treatment and bed bugs. I will update my review post treatment.

No
Review №29

This company did what they were going to do when they said they would do it. In fact, they stayed three hours longer than scheduled to make certain the job would be thorough. They counted the fire sprinklers and carefully covered every one of them. They were careful with furniture and art work. They answered promptly, calls I made to ask specific questions about preparation. Their professionalism was exceptional and I would recommend them because their work ethic is truly exceptional.

Ka
Review №30

This company is absolutely amazing to work with! They were able to get us in quick to get rid of the bed bugs in a rental we have. We had a pretty bad infestation in the house and they stayed true to their warranty and came out again to retreat the home when I had seen a bug 3 weeks after the initial heating. They were back with in days of me calling that I had seen a bug. Damien went above and beyond the 2 times we had him come out to heat treat the house. He was extremely kind and helpful. I couldnt have asked for better people to work with. The boss, Donald, always answered my calls or would call back promptly regarding questions I had. Very professional and honest company. I highly recommend to anyone who is dealing with the inconveniences of bed bugs. They get the job done at an affordable price and with amazing customer service!

Al
Review №31

Donald went above and beyond with availability, kindness, and understanding of our concerns right off the bat. This was the only company we reached out to who was focused on our issues and confirming we had bed bugs before ever once mentioning or suggesting the use of their services. He truly cared and was always happy to help with the many follow up questions we had. His team who performed the treatment was also very professional and worked hard to ensure our home was ready for optimal treatment results. They even decided to heat longer than initially planned after realizing the extent of our infestation and still finished relatively within our expectations. Thank you so much Heat Pro! We are still bug free after a couple weeks and feel SO assured by the one year guarantee we know will be honored if needed. Definitely reach out to this amazing team if youd like support during a stressful battle with bed bugs.

Sa
Review №32

Very quick and extremely nice and gets everything done price is extremely affordable would recommend them

Ka
Review №33

I manage multiple Rental Properties. This company was so professional, extremely respectful, and so courteous when they came out. They were absolutely great all around. They followed through with everything that they promised. The entire team did a great job and if I need to have this type of service again....I will not call anyone else.Thank You Heat Pro !!!! Phenomenal Team !!!!

Ma
Review №34

The customer service at this company was top notch! Donald was very knowledgeable and took his time to explain my options and step by step what would be needed for treatment. I could not of asked for better care, every questions was answered so completely and as if I was family and he was consulting one of his family members on the best steps to move forward. I would consider this person trust worthy and great to do business with. I thank you a hundred times for your help! 2/28/2020

Ai
Review №35

Donald came out the same day after I told him my concerns. We had called other pest control companies who said they would not even do an inspection, as they wouldnt find anything, and then started negotiating a price. Donald came out, searched through every area of concern, and was honest that the did not find anything that led him to believe we had an infestation. He could have easily told me he had found something, but was very honest and I truly appreciate that. We ended up using a dog to double check afterward, as bites were continuing to be an issue, and the dog also backed up Donalds findings. This is a highly emotional and mental issue, and Donald was so responsive and honest, at a time when many other companies will prey on that and charge you an arm and a leg to treat you regardless of there being an issue or not. I would highly recommend this company.

Ja
Review №36

I did some shopping around and came across Heat Pro. I couldn’t have made a better choice they understood my torment! Donald was Exceptionally Knowledgeable and determined to go above and beyond to rid me of my dilemma. Heat pro guided me step by step to assure that my bed bug situation was handled. Thanks to them I can finally get a goodnights rest!!

Ja
Review №37

Heat Pro did a great job. They were professional, caring and very hard working. Dan and Skylar explained everything and were extremely on task from the time they arrived right on time until calling me to let me know the work was done. They did a great job, with little inconvenience or mess. This was done for my 87 year old dad, and they made it very easy, low-key and doable for him. Thank you, Heat Pro!

Da
Review №38

The pre-service discussion was very helpful, Don and Company were professional and I experienced my first bug free sleep, totally wonderful! Thank you.

Di
Review №39

WHAT A TOUGH BUSINESS TO BE IN!! From the first phone call I made to Heat Pro/Don the phone was answered and my questions were answered in a manner unhurried with sensitive courtesy. Even when I called and didnt leave a VM...Don, saw my number & called me right back. Not only did Heat Pro /Don go above and beyond in service & fair cost...his diplomatic skills, dealing with the anxieties, fear and panic that goes along with this kind of problem, were amazing. Don gave me faith again that customer service still exists and is valued...in product, service, accountability & courtesy! Thanks again Don for ALL you did for us!

Je
Review №40

It is very hard to get a hold of them. They did a great job the first time but the second time it hasnt been the best. Trying to get a hold of them to see if they would come back again has been a mission but I have had to replace everything in this house. Not professional in my eyes and I guess I will have to out more money out for something that should have been dealt with ☹

Mo
Review №41

***** 5 Starts - You will not find a more professional company than Heat Pro. My father had a bedbug issue in his apartment complex. Heat Pro took the time to explain everything to me from prevention, what to look for, and process of removal. They did so with respect for my father. I would recommend this company to anyone finding themselves in this situation.

Jo
Review №42

Had an amazing experience with Heat Pro.. the technicians were extremely helpful with any and all questions. They were also very very respectful of our possessions and helped to decide which should be moved out or kept in to avoid any damage etc.. if anyone ever has similar problems I will be referring them to Heat Pro

An
Review №43

I would recommend Heat Pro for any bed bug removal. My interaction and experience with them has been nothing but prompt and professional. The team is very knowledgeable and were able to answer any questions I had about my bed bug situation. They put my mind at ease and were able to work around my crazy schedule. Great locally run business!

AT
Review №44

The Heat Pro team are in a league of their own! They offer First Rate Service at Cut Rate prices, and went out of their way to set me up for success with my DIY Extermintation Rental. Donald made himself a resource from start to finish, and their equipment performed admirably. As a Maintenance Chief in the Hospitality Industry, l know first hand you need the right knowledge and tools to have the a chance of mitigating a major bed bug infestation, and Heat Pros delivers both at the highest level. I have no doubt if you work with their team, theyll guide even a total novice to success, no small feat in the Bed Bug Extermination business. All of that, and they were still the best price by 30%, and the only company that could offer me same day service. I have never had an exterminator provide anything close to that level of professionalism, and I cant imagine their prices being beaten on any service they offer. If you want an exterminator to do the job the right way, at the right price, call Heat Pro right now. Dont waste anymore time reading the reviews, call Heat Pros and get the problem solved! If you want an exterminator who will waste your time and money while recklessly endangering other life forms with their second rate poison, call EcoLab ASAP and be ready to have an existential crisis wondering if insects have surpassed humanity on the evolutionary ladder.

No
Review №45

Great company highly recommended, reasonable price they did a great and they response fast.

Pr
Review №46

Let me start by saying if there is a judgmental twitch in your body in regard to someone getting bed bugs than you deserve bed bugs. I was lucky to drag my unwanted guests from an 1850$ per month rented apartment in California to my home in Colorado. I have to give credit to these bugs, in that they are relentless at wrecking your life.For those that are on the search to rid their problem, go no further. Dont reach out for a cheaper alternative, because you will not find one. Dont expect nice guys in uniforms to come and expose your family to toxic chemicals and be gone in 30 minutes claiming should be gone in two weeks. Whatever you do, DONT SIGN A CONTRACT WITH A COMPANY WHO WONT FIX THE PROBLEM TO TRY AND SAVE A FEW DOLLARS!I can firmly say that the crew at Heat Pro is not only professional, they are diligent in ensuring that the job is done, the bugs are dead and you experience the least amount of discomfort. And if you didnt know, its all done ONE full days work. No toxic chemicals, no washing all of your clothes six times and more importantly the personal touch heat pro provides is something I have never seen in a professional business.Its expensive, but you have to think of it like changing your own oil when you dont even know how to pop the hood of your car. Odds are you are going. To screw it up and it will cost you more than a regular oil change.I have said a lot and that is because I have been so impressed with heat pro. Now my review is on here. Its been almost two months since my problem was eradicated. Heat pro offered me a one year warranty which I havent found at any other heat firm.All said and done, if you have bed bugs, call heat pro and get rid of them in a week. Its very affordable and the experience is second to none.

St
Review №47

After moving into a new house, we found out we had bed bugs which was quite a nightmare. Our landlord originally had someone do a chemical treatment, which did nothing but scatter the bugs. Heat pro came and did our initial heat treatment, and when the problem occurred again since we had done the original chemical spray allowing some bugs to go into hiding, they honored their warranty and came back to take care of them once and for all. Can’t thank them enough for their services to get rid of that horrible problem.

Al
Review №48

Heat Pro is the best! I noticed some bites on my arms after returning from a hotel out of state and was terrified that I had brought back bed bugs. Mike and Lucky came out and did a comprehensive search of my place. They were able to get me an appointment the day after I called. Mike walked me through what they look for and even showed a demonstration of how Lucky works. Luckily they did not find anything. Mike was extremely informative and professional and was so nice. I could not recommend Heat Pro more!

Mi
Review №49

Servicing clients in the Real Estate industry means many things, reputation being the absolute MOST valuable. I have sent many clients to Heat Pro as I fully trust that they will service excellence for their customers and my clients. Many people are very cautious about using dangerous chemicals but feel a great sense of ease with Heat Pro, due to their mechanics of operations. #KWUrbanElite #ReferralPartnerForLife #HeatPro #Professional #KellerWilliamsPreferred

Br
Review №50

These guys are great. Unlike so many companies today, they care about your needs and will do everything they can to make sure the job is done right. The owner, Bill, far exceeded my expectations on a customer service level on several different occasions throughout the process. Thanks to Heat Pro, we have been bug free for three weeks now. And, with the four month guarantee, I have the peace of mind knowing that even if one or two pesky little critters managed to survive, Heat Pro will be back to see the job through. I would highly recommend Heat Pro over any other exterminator in the Denver area.

Mi
Review №51

I highly recommend this company, very professional and went the extra mile to help my househould. Thank you Donald for all your help!

Ke
Review №52

Don and his crew did a great job on getting rid of the Bed Bugs. My tenant complied with the written worksheet and with this service is a one time deal they hit the bugs hard and fast. No need to retreat the unit if the occupant follows the worksheet.

Ju
Review №53

I just want to say thank you so much to Bill and Chad you guys did an amazing job. Bill was great and caring. My place acted up and tripped a breaker and Bill didnt just say hope we couldnt do it they figured out a solution and they were great!! Thank you again so very much. I gave you guys 5 stars because I feel you gave me a five star job! I hope I never have to see you guys again (ha ha)😁, but if some crazy chance I do need services again, you will be my go to guys!!

Br
Review №54

Really a very professional crew. They have great customer service, are able to take care of customers quickly, and their rates are reasonable and affordable. When it comes to bed bugs, heat is really the only good treatment option. Heat Pro does it better than the rest.

Da
Review №55

Heat Pro treated the HOA apartments called the Renaissance. Charged them $1,000 per unit and over 54 units were treated.How do you kill all the bedbugs in each unit that share the same building when your only heating 4 units in a day’s work????The next day, the bed bugs will come back!!! No chemical application was used, therefore, a total scam.This company is a joke and quite honestly, they basically stole money from the Renaissance. Then, Bill took a trip to Europe with that money...I use to work at Heat Pro. The pic is of the app I used and it shows the Renaissance scheduled.

Da
Review №56

Bill Buckley did a great job for us. He is friendly, knowledgeable, and very trustworthy. His prices are better than anyone we found, but he doesnt come in an just do a quick job. He is thorough and makes sure the heat reaches every corner of the space you have treated. I will recommend him to my friends and family if anyone ever mentions the bb words again.

Be
Review №57

We bought a house, moved in and then discovered the previous owners left behind bed bugs. Not fun! Bill was prompt at coming out and determined quickly that we did in fact have a bed bug problem. He was helpful, courteous and made us feel a lot better about the situation and that it could be mitigated. We scheduled the heat treatment for 2 days later. They heated the whole house, but after a few nights in the house, we woke up with more bites.A quick call to Bill determined that the infestation was worst then he expected and he recommended we call in Lucky the bed bug dog to really determine exactly where they were still lingering. Lucky and his owner Eric came out the next day and detected bugs mainly still in our master bedroom. Bill got right on it when he heard the news and arranged for the fans to be back at our house within a few hours to kill them for good. We slept somewhere else and we re-treated our master bedroom overnight for 12+ hours. (Re-treating was all included in his original warranty which was nice, we didnt have to pay additional for this)Coming back to the house, we were hopeful that they were gone and after sleeping there for a few nights, we had no bites! Just to be sure though, Bill arranged for Lucky to come back out to the house for free for us to give us final piece of mind. Lucky gave us the all clear and weve been bed bug free ever since.Bill and his team were great to work with and very accommodating to jump on the problem quickly. Heat treatment is not cheap, but it is the best way to kill the bugs quickly and effectively and we are happy we called Bill first before wasting our time and money anywhere else. Highly recommend!

Jo
Review №58

My family and I were staying at a hotel while waiting to close on our house, then we started getting bites. I was the first to get the bites, then my wife and daughters were next. I tried to give the hotel a chance to fix the issue and they didnt anything to help. All they did was throw out the infected box spring, they did nothing else to eliminate the bed bugs. My wife found Bills information and he helped us out greatly! He took his time to explain what we needed to do to prevent contaminating our next hotel room. Bill also helped load the trailer with all of our stuff, so he could kill the bed bugs. He informed us of how to treat our clothes, to make sure the bugs were dead and gone. Again, he took the time to explain what we needed to do to prevent taking these bugs with us. He was very helpful, informative, and knowledgeable about this whole process. I would definitely recommend his service to anyone that has the unfortunate experience of dealing with these bugs, he did a great job!

Ro
Review №59

One of the best companies Ive talked to in years. Straight forward and honest. Thank you for everything.

Ke
Review №60

This company is incredibly professional, honest, and great to work with. We had a bed bug scare that turned out to be bat bugs. Bill was able to come to our house the same day, identify the bugs and kept in touch with us to make sure we got things taken care of. I cant say how much I appreciate the integrity of this company to be honest and spare us the expense of an unnecessary heat treatment. Luckily we didnt have to use his service but I would definitely recommend this service.

Co
Review №61

I highly recommend this company..went the extra mile for me

Ca
Review №62

Finding out we had bed bugs was one of the worst moments ever! I was being bitten every night and hated being in my own home. Lucky the dog came out and identified the problem rooms and my house was treated a few days later, and the problem seems to be gone. I can only say good things about this service. It was slightly pricey but well worth piece of mind they have provided. Thank you!

Am
Review №63

Wow! Cant say enough good about Bill and his team. We were pretty convinced we had a problem due to finding what looked like bed bugs. Having was in a place where there had been some issues in the past few months I was concerned that some of the issues may have followed me home. Bill was incredibly helpful over the phone, set up a time to run the service on our house, but said he wanted to come over to do a pre-visit just to make sure we were indeed working with bed bugs. He came over that day and examined our whole house and wasnt convinced we had a problem. He said hed be happy to do the service if it would make us more comfortable but also referred us to a bed bug dog and handler that he highly recommended to come out first at less of a cost to confirm that bed bug services were needed. We didnt end up needing to use Heat Pro, and I am blown away by Bills integrity and professionalism. If we ever did have a problem I wouldnt hesitate to spend the money at the first sign of an issue given how professional he was and how knowledgeable he is about the entire subject. Truly an outstanding business and businessman who understands the basic fundamentals of being good at what you do and treating people fairly. Would absolutely recommend him!

Ma
Review №64

We hired Bill to heat the house to get rid of bed bugs without any inspection as he said over phone if you are getting bites that means YOU HAVE BED BUGS and there is no need for inspection. Two treatments later we are still getting bites and we even found a dead one after almost three weeks. Now Bill says you dont see any bed bugs which means you dont Have them .Be aware there is no grantee for their work and you just lose lot of money and time.

Ja
Review №65

Bill was extremely helpful from start to finish. He went above and beyond in his service, and spent a great deal of time answering all of my questions. If you ever have to deal with bed bugs (and lets hope you dont), be sure to go to Heat Pro.

Cl
Review №66

We were moving across the country in our car, which is stressful enough and picked up a bed bug (or many, we dont know) at a hotel along the way. We were moving to Denver and into a new house and didnt want to bring the bed bugs with us, so we called Heat Pro to figure out what they could do for us. They immediately recommended treating all our clothes and belonging in the car as well as the car itself, with a high heat treatment. They took care of and treated all of our stuff for 24 hours and helped us in any way they could. We have seen no signs of any further bed bugs. Heat Pro was diligent, creative, caring and very responsive to our unique situation.

Ja
Review №67

This company was very professional and helpful. I highly recommend them.

Ja
Review №68

Bill was an invaluable resource when we were freaking out about a bedbug infestation. We had recently returned from vacation and noticed a bug that looked like a bedbug in our room. I spoke with Bill with Heat pro and he suggested I bring a sample of what we found down to him and he would analyze it. He informed us that it was certainly a bat bug and in fact nothing to be concerned about. Not only did he save us a ton of stress and headache. He also couldve made a quick sale and instead he was an honest and responsible business person. I will always keep his number and recommended him to anybody that may need his services in future.

El
Review №69

I contacted Heat Pro when I found out my neighbors had a really bad bed bud infestation. The bugs were coming in to my unit and the best part about all this is that my landlord didnt even mention this to me prior to my move. I was searching for the best company to help me in this situation of crisis, especially because my kids and I were getting bit pretty bad! My landlord didnt help me through any of this either.Thanks to William and Bill Buckley, they helped the situation ease a bit with powder and exterminated the few things I had the day I was able to move out of that hell hole place! I really recommend them when ever anyone comes across this horrible issue in their homes. They are truly life savers. Thanks guys!!!

Ch
Review №70

BEWARE OF SCAM... THEY DO NOT GET RID OF BUGS. 4 TIMES OUT AND STILL HAVE BUGS. BE SURE TO READ ALL REVIEWS. THERE ARE A TON OF REVIEWS WITH THE EXACT ISSUES AS MINE. THE CONVERSATION BELOW IS BILL AND MYSELF. CLEARLY THEY HAVE ISSUES.Why are these bugs Not gone? I am on the verge of calling bbb and problem solvers as the bugs are still here. 4-5 treaments and they are still here. Really?Im sorry. Who is this?Shawna on bellewood drWhere is Bill he is not answering. Im not going to play these games.I couldve paid another company to have it done the first time.Actually this is Bill. Shawna, can you dial down the attitude a touch? Where are you finding bugsStill in my daughters and son room and the living room.How many have you found and can you send me pictures?Yes I did. Very odd we still have an issue going on. When you say a lot, can you quantify the amount of bugs? Any friends or family dealing with a BB issue?No friends or family. I have not had anyone over or go to peoples house.17Can you please send me pics of all the bedrooms?Yellow lab? Let me chat with everyone. I am a surprised we are still having issues.Do you have a basement?Yes my daughter is sending pics.Got them. Ok. Let me do some brainstorming. Be back in touch tomm. Is that a yes to having a basement?Hey Shawna, did you have a friend leave a bad review? Im willing to work with you to fix stuff but not if you are being unreasonable like this. It sounds like verbiage you would useey Shawna, did you have a friend leave a bad review? Im willing to work with you to fix stuff but not if you are being unreasonable like this. It sounds like verbiage you would useNo I have not. Please dont start this with me as I only want the treatment taken care of as we paid for your services. Sounds like you need to check with someone else.Now your accusing me of a review so that you dont have to repay or fix the services. Half of those words I dont even know what they mean. This is crazy.Well. Weve had few complaints this month and now only hours after. I have a random review from someone who isnt a client and it basically sounds just like youGod doesnt like ugly. Nothing good comes to those who do bad.Dont compare me to someone I dont even know. Sounds down right ridiculous.  You just verified yourself that you had some bad reviews prior to me calling. So please dont come targeting me. At this time I just request a refund. I want to be done and move on. This is so SAD!Remove the review and we will work with you. I know its your behind the review and we have done a ton of work out there alreadyGod does not like ugly. I will just take this to court your not going to accuse me since you do not want to correct this issue at hand. Now I WILL write a review and proceed with court. Im not going to play these games with you. I hope you have to pay back everyone who you recently did faulty services for. How about you take a lie detector test, to prove your honesty. This is why businesses such as yours will not get very far.When I write a Review you will see exactly where it comes from. Me directly. Get ready to go to court, since you are scamming people out of their money.For you to claim I wrote the review from Kiel Soper. NOT I am an adult, very mature. However I did write this one, because clearly YOU KNOW YOUR COMPANY HAS ALOT OF ISSUES! LET ALONE YOU DO NOT STAY FOR THE DURATION OF THE TREATMENT, LEAVING WAY EARLIER THAN STATED IN CONTRACT. HOW DOES A COMPANY SELECT PARTICULAR ROOMS TO TREAT AND NOT COVER THE WHOLE HOUSE? I KNOW BECAUSE I DID A CHECK IN ONE TIME I CAME AND THE WORKER WAS PACKED UP AND GONE. YOU CAN NOT DO A TREATMENT IN CERTAIN ROOMS. THE WHOLE HOUSE MUST BE COVERED AT THE SAME TIME AS THE BUGS WILL RUN TO THE UNTREATED AREA AND RETURN ONCE THE TREATMENT IS COMPLETE. IT DOES NOT TAKE ROCKET SCIENCE TO FIGURE OUT HOW A HOUSE IS TREATED. HOWEVER YOU SHOULD LEARN HOW TO PROPERLY TAKE CARE OF YOUR CUSTOMERS. OWN UP AND DO THE WORK CORRECT. STOP TAKING ADVANTAGE OF PEOPLE!Quayshawna Perkins

Pa
Review №71

Heat Pro is GREAT! Highly recommend this company very knowledgeable and helpful! They helped us figure out the mystery that what we thought was bed bugs was actually bat bugs!!! Which terminex miss diagnosed and charged us a huge fee to treat our house for the wrong bugs! So glad we got a second opinion from heat pro now we know what the real problem is and how to solve it! Thank you heat pro!!😊

Er
Review №72

Heat Pro makes the worst experience in your life become the best. We survived and so far are bed bug free!! Cant tell you how happy we are. I was tearful the day I called and was super worried. Bill came out to do a walk through and answer all my questions. It was wonderful and I felt very confident in their abilities and was not let down. Go this route- you will thank yourself later.

Sc
Review №73

Used heat pro 3 times and it didnt kill all bugs...had to hire someone else to treat house..not to mention they broke game station and didnt want to own up to it..the guy Mike says hes owner but he really isnt... shady business ..think twice before wasting money and time

Ha
Review №74

Highly recommended. It turned out I had found a centipede, not a bed bug....Phew. I would endorse Heat Pro as professional, very knowledgeable, and they were actually the only company I called that picked up their phone!

Ka
Review №75

I had bed bugs and I hired this company because of its good reviews and I regret it .... They said it would be a year guarantee and in the first treatment they did we still found some and they said that they would be gone in a week .... Time passed and there were more than they use to be.... At last we did 4 treatment and they werent gone ..... And they said they werent going anymore because our year was over when it wasnt true and we were bearly half through.... So if you want to get rip off go ahead and call this company......They even supposedly helped us prepare and I spend the whole night preparing everything and now there saying we prought them home again when that same day we found them alive and wouldnt even give us our money back and wouldnt do any treatment anymore when it was so suppose to be for a whole year guarantee .... We spend 1000 for them to rip us off and there saying they did more treatments than they were supposed to ... I tjougth it was a whole year guarantee .... Now your proving that this is a whole rip off from you guys and lies

Je
Review №76

Absolutely the Best! We called Heat Pro with the dreaded feeling we might have bed bugs as a tiny critter looking like one was found in our home. Bill, Heat Pros President, accommodated our schedule and came to our home as soon as possible. We are so thankful for Heat Pros expertise! We showed him the bug and sure enough it looked like a bed bug, but upon further inspection, Bill noticed it was more likely a swallow bug, a relative of the bed bug which isnt a nuisance to humans. We found a few others, which he inspected and confirmed through his lab examination, that were not bed bugs. Swallows had nested on the outside of our home last summer and these little bugs were looking for their host. Heat Pro saved us over $1500 in unnecessary treatments because they knew the difference between these two similar yet different bugs. We are grateful for the authority Heat Pro is regarding bed bugs and swallow bugs. Fantastic business!

An
Review №77

Outstanding company! I called because I suspected we had bed bugs. They were out that same day to check and out the following day to treat my house. A few weeks after I found another bug and they came immedentaly out to 24 hours treat the area for no additional cost. I was so impressed with their professionalism and knowledge. I would highly recomend this company. As an added bonus they do not use nasty chemicals to treat your house.

Cr
Review №78

Bill was fantastic he was quick to return a call, and the experience was professional courteous and he went way beyond to ensure that I would be free of the problem. Knowledgeable and patient he is the best, and the service itself using heat instead of chemicals feels like the smart choice and at his very reasonable prices the piece of mind becomes priceless.

Br
Review №79

HeatPro is one of the most professional teams I have ever encountered. I found bugs, called HeatPro when I saw their incredible rating on Google and a team was in my apartment at 8:00 AM the next morning as I let them in and went to work. They were done by 5:00 and solved the issue. They made a horrible discovery and possible huge issue into, frankly, a nice experience. Thank you guys!

An
Review №80

They had to come to my apartment twice, and it didnt work either time. I told them that I was still getting bites, and never heard back from them. Had to go with another company to take care of it. Dont waste your money

Ju
Review №81

Unreliable, rude, wouldnt even come do an inspection, which is unheard of in this industry. Heat Pro is nothing but a joke! He also offered me $50 to leave a positive review!!! Save your money and time!!!

Do
Review №82

Understanding a customers difficulty when confronted with bed bugs is really the most important aspect of the bed bug business. Bill knows that we need to find if there is a problem and if so to perform a treatment as quickly as possible. My customers have been very happy with Bills concerned response to their individual situation. We highly recommend Heat Pro without reservation. Bruce and Donna Kager - Colorado Bed Bug Detection Service llc.

Da
Review №83

I loved working with Heat Pro. Heat treatments are more effective and less sketchy than spraying chemicals all over your house. I havent seen a bed bug since.

ja
Review №84

Terrible company terrible owner bill never fixes the problem and makes no effort to make u feel like there was a job well done dont waste ur time nor money

bm
Review №85

Thank you for coming up to Longmont and Boulder County to treat a relatives home. It gave us peace of mind to know that they were gone without dangerous chemicals.

th
Review №86

I thought I might have bed bugs or swallow bugs. I wasnt sure so I had Bill take a look and he quickly confirmed that it was swallow bugs and that I had nothing to worry about

Am
Review №87

My greatest regret is that I didnt call Heat Pro way back when our issue started. we shouldve just skipped the chemical route and did the Heat Treatment from the very beginning. Bill and Matt were great to work with, making this process quick and easy. We were told it would cost an upwards of $5k to get our home treated. Bill quoted us half that and Heatpro has a full year warranty which gives me peace of mind because these stupid bugs are relentless. We will definitely be recommending these guys to everyone we ever meet suffering from bed bugs. Dont waste any time, just give Bill a call.

La
Review №88

Bill and Chad at Heat Pro are my husband and Is heros!Not only do they treat their customers like people and really listen to each horror story with care, they also get the job done. They are great advisors to solving and answering you bed bug worries and concerns and are diligent and precise in getting rid of the nasty pests that are becoming way too common in Denver.My husband and I were dealing with a pretty horrible situation with out management company not taking the problem seriously, which resulted in us having to deal with the problem for over 7 months! Once we got them to agree to a heat treatment, Bill came out to inspect the place and told the company that they have a serious problem and have allowed the situation to get completely out of control. They unfortunately, did not listen to him, but because of his extensive experience in the bed bug industry they realized that they had to let us out of our lease cleanly because the issue was their negligence.Bill, Chad and the Heat Pro team have been helpful to us in more ways than we can even express.If you need a company to really do a good job with getting rid of your bed bugs then give these guys a call. They are the best!

Ed
Review №89

Bills service and professionalism was extraordinary. Caring and knowledgeable he made fast work of exterminating bed bugs, highly recommended.

An
Review №90

The quality of professionalism of this company is unmatched.

Sh
Review №91

Its okay

Information
3 Photos
91 Comments
4.3 Rating
  • Address:1578 S Gray St, Lakewood, CO 80232, United States
  • Site:http://bedbugheatpro.com/
  • Phone:+1 303-435-2199
Categories
  • Pest control service
Working hours
  • Monday:8am–8pm
  • Tuesday:8am–8pm
  • Wednesday:8am–8pm
  • Thursday:8am–8pm
  • Friday:Closed
  • Saturday:8am–8pm
  • Sunday:8am–8pm
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