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Fulfillrite
1715 Oak St, Lakewood, NJ 08701, United States
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Fulfillrite

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Be
Review №1

Fulfillrite has been an amazing fulfillment partner, allowing us to focus on growing our business. Our account rep Josh provides excellent customer service whenever we have questions or special projects. Easy software setup, transparent pricing, orders come and packages get shipped out. Since we switched to Fulfillrite we get a lot of compliments from customers on how fast they receive their orders. Would highly recommend to any other merchants!

Ph
Review №2

We love working with Fulfillrite and using their platform. Integration was quick and easy. The fulfillment is fast and reliable. And best of all, Charlie and the rest of the team are incredibly responsive via phone or email. Theyve been a great partner to have since day 1 of starting our business.- Nice Laundry.

An
Review №3

Fulfillrite is a wonderful company to work with. Fulfillrite has done a great job managing all of our e-commerce order fulfillment needs. Their online portal makes it easy to manage inventory and customers. They have never shipped an order late. Joe, who has handled my account, is always prompt and has been helpful answering any questions Ive had.I would highly recommend their servicesAnand

Ja
Review №4

Excellent service for the small (or large) business. Packing and shipping takes a lot of time and resources and it is well worth it to have one less thing to worry about. This is especially true if, like me, you are based abroad but have a large customer base in the US--in which case the service pays for itself. Friendly and responsive staff and an easy to use interface that easily integrates with several online shopping carts makes this service really stand out. Unlike some services, such as Amazon Fulfillment, they use only your business name on all shipments so they never advertise at your expense. Your customers will never know you are using a fulfillment service.

An
Review №5

Fulfillrite has delivered two sets of Kickstarter rewards for our company, and they have done an amazing job each time. Charlie and Joe lead a great team who are professional and very responsive to questions. They are ready to start delivering right away, even the day the product arrives. And they can ship out 1,500 packages in under 3 days, even with 7 different SKUs.

Do
Review №6

Fulfillrite is a wonderful company to work with. Their pricing is great and they have never shipped an order late. I highly recommend them for any and all fulfillment needs. Joe, who has handled my account, is always prompt and has been helpful answering any questions questions Ive had.

Mo
Review №7

Fulfillrite has done a great job managing all of our e-commerce order fulfillment needs. Their online portal makes it easy to manage inventory and customers. And the staff at Fulfillrite is very helpful- Charlie is great to work with! I would highly recommend their services- we have dealt with other fulfillment companies in the past and they can gauge you for hidden fees. Fulfillrite has a very straightforward way of doing business.

Gl
Review №8

Terrific to work with. They helped me send hundreds of books for a Kickstarter campaign around the world with essentially no fuss. Their back-end systems are top-notch, allowing me to upload a file of information, and spend essentially no time worrying about it would be processed and handled. From helping me arrange delivery from my printer to providing me clear updates and even working with me when my credit union failed to deliver a check properly, FulfillRite was top notch!

Br
Review №9

It has been nothing short of a pleasure and a significant improvement in our bottom line in our decision to work with Fulfillrite. After having worked with one of Fulfillrite’s competitors, I was very careful before choosing another fulfillment service. I came across Fulfillrite on Shopify, and was blown away by the honesty of their raving reviews. The two things we hoped to attain with Fulfillrite were cheaper shipping costs and to work with a company with great customer service, and Im happy to say that we found this with Fulfillrite.

Do
Review №10

Amazing service a great and wonderful team!

Ro
Review №11

These guys are amazing. Theyve handled our Kickstarter campaign with ease, and even after we came off the Kickstarter campaign, and began selling on our own online store, they continued to provide amazing service without any issues for us or our customers. Whenever we had any issues crop up with shipping providers, they were more than happy to help, and Joe was always quick to answer emails and calls. Phenomenal third-party fulfillment company; dont think twice, just trust these guys with your fulfillment needs.

Na
Review №12

Nice office.

Em
Review №13

The large fulfillment company Id used for years was unable to integrate smoothly with my Squarespace website, had surprisingly and consistently bad customer service, regularly lost my inventory, redesigned their website a few years ago to make the interface significantly slower, charged a premium on the shipping they offered, shipped holiday orders out weeks late year after year due to an inability to predict and prepare for volume, and to top it off, recently raised their minimum monthly price. I finally decided to cut bait, and after reading reviews of Fulfillrite, tentatively contacted them and opened an account. They have been AMAZING. I have one customer service contact who knows me, is incredibly prompt and helps me with absolutely everything, even tiny questions that I feel silly asking. He worked with me tirelessly until I got a full array of shipping options integrated with my website, and now my company is as automated as I had dreamed of it being when I first started looking into using a fulfillment center. He even encouraged me to add more shipping options than I felt I needed, and my customers are using all of them regularly. Overnight shipping happens reliably (a completely new experience for me!). International shipping is reliable, fast, and cheap! Their website is smooth and intuitive. Getting products to them is easy. Adding new SKUs to the site is easy. They pass on their negotiated discounted shipping rates to me and my customers, and my shipping is cheaper than ever. Its just so easy! I cant say enough positive things about this company and my experience with them. Really glad that they are out there.

Ca
Review №14

Fulfillrite makes crowdfunding so easy! We have used Fulfillrite to handle fulfillment for about 10 of our crowdfunding projects, most of which have well over 1000 backers. The team at Fulfillrite goes out of their way to handle our projects timely and with great care. And if there is ever an issue, they reach out to me asap and keep me in the loop, so I feel like were making decisions as a team. They really just want to do a good job and make their customers happy. And they sure make the team at Calamityware happy! They go above and beyond at every turn, and were very happy to be doing business with them.

Na
Review №15

FulfillRite has provided my company, Nabee Socks, with amazing service since our initial Kickstarter campaign. They have excellent customer relations with a personal touch and offer fulfillment services that are both current and extremely convenient. FulfillRite has a great web application that integrates with both Shopify and the Amazon Marketplace, which really helped cut down my workload. They also offer great prices that were lower than any other fulfillment service I could find. Great company! A+

An
Review №16

The Technology behind this company is fantastic. Great user interface that allows easy order input and access to all the data, which can be really useful if you know how to use it. The Implementation was really easy with Magento. If you can, set up two way communication so that Magento receives shipping info and notifications. However, Fulfillrite does have an email notification of its own built in to their system. Pricing was competitive, and ultimately flexible for a growing company. Fullfilrite was always willing to work with us and helped us solve many problems. Fullfilrite was a seamless extension of our business and allowed us to focus more on growing the business.

Br
Review №17

My new company has been using Fulfillrite since the beginning of the year, and I have to say it was one of the best decisions we made. We are a consumer electronics manufacturer with a direct online sales models. We new from day one that we needed a fulfillment service that would integrate with our e-commerce solution and offer international shipping. After doing a ton of research we discovered Fulfillrite. In the many reviews we read, the common theme seemed to be excellent, hands-on customer service. That seems to be a rare thing in this age of Facebook, email, and tweets..people actually talking to each other. What a concept. From the moment we signed the contract we knew we were in good hands. Being totally new to logistics and fulfillment, Joe spent many hours on the phone with us answering all our questions and walking us through the process. We immediately got the sense that Fulfillrite understood they were partners in their customers ecommerce experience, and they acted like they were part of the team. Every time I would email a question, Id get back a phone call in return. What a refreshing and welcome approach to doing business!It was rather simple to get our products set up on their web portal. Its a very intuitive and uncluttered online interface that simply works. Everything is layed out in a way that is obvious. And the few things we had questions about were promptly clarified by Joe through email or a quick phone call. Our first shipment of products was received into their system very expeditiously. We were able to start selling the next day. Getting the orders shipped couldnt have been a more effortless experience. Those guys are serious about fulfillment. It seems like the second the order information is entered into the system, its on its way out the door. We havent had a single issue with any of the items weve had shipped so far. The system has been flawless...its a well oiled machine over there.Currently we are entering our orders manually, but we are working on setting up integration with our shopping cart. Weve 99% set on using Foxy Cart / Foxy Shop / Order Desk at this point. When we inquired about the possible integration of Order Desk and Fulfillrite with both parties, before we knew it, it was all coordinated and coded. David from FoxyTools and Charlie from Fulfillrite literally hashed it out via their own initiative and made it happen for us...no charge. Wow!Fulfillrite has been amazing from day one and allows us to get our orders out the door with blazing speed and professionalism. Our customers constantly compliment us on our rapid order fulfillment. Thats all thanks to the fine folks at Fulfillrite who we are grateful to have on our team.

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17 Comments
4.9 Rating
  • Address:1715 Oak St, Lakewood, NJ 08701, United States
  • Site:http://fulfillrite.com/
Categories
  • E-commerce service
  • Corporate office
  • Logistics service
  • Shipping service
  • Warehouse
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–2pm
  • Saturday:Closed
  • Sunday:Closed
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