The Good: They were able to identify the underlying issue with my recurrent alignment problems, and it appears to have been fixed. They also recommended further steps should this fix not hold. They also have a key drop if you should need to drop off your car during non-business hours. The employees in the shop were friendly.The Not as Good: When I was called to discuss what they found, an upsell was attempted.I was told that my battery had died on them 4 times, and that they noticed corrosion. However, when I expressed this as being strange (considering I have a *not old* larger than required aftermarket battery in my car, and it has been running just fine) it was completely dropped as a subject, rather awkwardly. When I got my car back, it started straight up, and has since. I checked my battery as well, and did not identify any signs of corrosion.Im not sure if as a young woman I look like an easy target or what, (NEWSFLASH: women *can* know about cars, especially their own) but trying to upsell is NOT a good business practice. Women are sick of having to take a man everywhere, just to not get this kind of treatment.Overall: Good place to go for alignments, considering they have one of the most sophisticated systems in the area- but make sure you know your car well before you go.
Agree to work on my motorhome engine. Unfortunately they were booked until mid November. I was thrilled to have found a shop that would do it. The only shop in Denver that would out of 42 that I contacted, even the GMC truck dealer would not work on their own vehicle and they sell RVS. Thank you Merrill Automotive, you will have my business in the future. I ended up doing the top end of a 454 vortec gen 6 myself.
As otr driver I needed a quality and trustworthy mechanic shop when I was on the road to assist my family with car issues. Mike and the gang are all you need if youre looking for high quality work without the high pressure tactics. I would give them more stars but there wasnt any higher available
Jack and Mike did a great and honest job fixing my car. Highly recommend this mechanic if you want the job done right.
Highly recommended! Great service, friendly, cool history and comfortable waiting area. Everything about my experience was 5 stars. Thank you Merrill Automotive!
Mike, Chuck & the techs @Merrill Automotive are 100% top notch! It’s extremely refreshing these days to find an honest company that doesn’t try and nickel & dime you. I have taken both of my vehicles to Merrill & I will not go anywhere else.
$66 dollars for tire repair that I had purchased from them. I asked if they had still has the information from when I had purchased them and they looked it up for me.Still $66 dollars, so much for loyalty.Last time I frequent them.
This was the 3rd time Ive been to Merrill. On my 1st visit they repacked wheel bearings and replaced the brakes on my 5th wheel. They kept me in the loop on what was going on. Someone had over greased the wheels and the brakes were covered in grease. On my next visit they worked on my suspension and steering on a 2008 Fiesta motor home. The result was a much better ride and steering experience. On my last visit they repaired a broken frame member. I trust them expressly. The customer care is extremely outstanding. I highly recommend them and will continue to be a loyal customer.
Absolutely fantastic shop run by great guys! Chuck and Mike were great to work with and very attentive, reasonable, honest, and no unnecessary up-selling, like other shops I’ve been to. I couldn’t ask for more. It’s rare I find a shop I trust but these guys have my total trust. They upgraded the suspension on my Toyota Tundra for the additional weight I carry resulting in a huge improvement in handing! I highly recommend Merrill Automotive.
Fantastic shop! I am really fortunate to have found such a skilled and versatile shop! A good mechanic is really hard to come by. Top notch team and so easy to work with. Thanks Merrill!!
5 day trip around NM and the trailer was transformed. (11,500 lb 36’ bumper pull toy hauler) Boondocking so 100gal fresh tank and 30 gal fuel...10 links on the blue OX springs and trailering was smooth and drama free, even with substantial wind. No buffeting when semis passed either.
I was referred by another mechanic on my 1968 Camaro to do some suspension work,they did a great job couldn’t be more happy. I would totally refer these guys to anyone. Prices were very reasonable and the front desk was very helpful
Such a wonderful experience. I highly recommend these guys if you’re looking for a place to trust and have the best customer service.
Worked with me to get my car working as I wanted it to. Immediately identified issues with my Jeep and got it up and running within a day. Would highly recommend to anyone who is looking for a go to mechanic in Denver.
Fixed my clutch and replace some u-bolts as well as machined my flywheel. I never driven a smoother clutch in my life! They did a great job. As long as theyre open they have a customer in me
OM F’ng G! In the best way possible. After spending forty plus hours and hundreds of dollars trying and failing to fix my 1964 Ford Econoline by myself, Merrill’s Automotive found and fixed a simple issue within hours. Was in and out in less than 5 hours with no additional costs or up charges! Honest repair shop with friendly and knowledgeable staff/mechanics. Will be bringing it back for future repairs/maintenance. HIGHLY RECOMMEND THIS AUTOMOTIVE REPAIR SHOP FOR ALL YEARS OF VEHICLES!
This is one of the best mechanical shops on the west side of Denver. Its always a pleasure to deal with them. There are possibly lower cost options, but after using them for over 20 years, I am always comfortable about the quality of their services. You really do get what you pay for and the best value isnt always the lowest initial cost.
Comes highly recommended from others with RVs. My Fleetwood is in for engine work. Ill update when work is finished.
The crew at Merrill is top notch, great service and friendly people. Worked on my motor home and the service was quick and efficient. The report they sent me to show what was needed and what they checked was easy to read and accept so they could start the work. Great Job 👍 Merrill, I will be back!!!
I had a really weird issue with my tail light working sometimes and then completely off at other times. Took my Yukon to Merrill to diagnose. They did a great job, contacted my warranty and did all of the paperwork for me. I picked it up a couple of hours later and havent had any issues. Chuck and Mike up front are professional, personable and really nice guys to talk to. They are great at explaining what is wrong and what was done. I will never hesitate to come back for future work.
Good work done quickly, Ive had my car in here a few times. Lately I had my A/C serviced and when I brought it home, something still wasnt quite right. They were able to take another look and make sure everything was fixed for what they quoted, no runaround or hassle. That shows a lot of integrity and is something you must appreciate about a business. Prices are slightly higher than smaller shops but the work is warrantied for a few years and the parts they use are high quality.
Great guys. Awesome work
Brought in my RV for routine servicing, and when I picked it up they patiently answered all of my questions and made recommendations for future maintenance. Very knowledgeable and professional, will be a repeat customer.
We had Chuck and Mike at Merrill Automotive add a Aigle suspension Rip Kit to our class C Sprinter RV. They did an excellent job. Very responsive customer service and were extremely flexible with my issues getting in all the parts due to Covid delays. They were very professional and made extra considerations for my safety since I am at higher risk for Covid. I would highly recommend them to anyone needing any type of service.
I bought a new RV so the Dealership was paying for my alignment. I live in Thornton an this is in Lakewood. I wasnt sure I wanted to leave my RV overnight here and wasnt sure of the reputation. They do work on RVs so I went for it. What an awesome experience. Great work and great people. I will go back for repairs on my RV if and when they are needed. Thanks Merrill Automotive!
They are nice people an they do amazing work thank you again my car rides so much better
Nice guys got me back on the road Lickety split
We took our old 1985 RV to them to check the brakes before we took it out on the road. Luckily our brakes were good and Merrill Automotive didnt try selling us anything that we didnt need. I love that. I highly recommend them for their honesty and fair pricing. A BIG thank you Mike and the gang at Merrill... well be back for future work when it arises. Also, thank you for the referral for more specific RV repairs (fridge, generator, etc.) that are not done at your shop. I appreciate yall!
Extremely professional and timely. Will be using for future work truck repairs!!
Had such a great experience here. The customer service is wonderful and they were honest and kind, they gave me all the information I needed to decide what I felt was best from there.
Mike and Chuck blew my socks off with their EXCELLENT customer service! This is the kind of old fashioned, genuine service that is almost non-existent today. Thanks for an amazing job replacing the axles, wheel bearings and suspension on my travel trailer. I look forward to working with Merrill Automotive again in the future for not only my trailer, but also with my vehicles. Keep up the great work.
I had a 1999 Silverado with 270k with a blown motor. I am new to town and feel very lucky to have found Merrill Auto. They were fair,honest and helped me thru the process of a rebuild. They are very knowledgeable and do quality work+++.
Can’t say enough good things about the guys at Merrill Automotive! I was in a pinch to get my camper axel repaired and they fit me in and helped me out. They handled working with my insurance company and took care of all the details. I upgraded to a better axel with their expertise and advice and wow does my camper pull great now. Thank you Chuck and Mike for the amazing service and for helping me out in a pinch you guys rock!!
I want to thank Mike and the rest of the team at Merrill,During quarantine my Subaru was hit and the suspension on one of my wheels was damaged. I took it to Merrill and was very pleased and impressed with their team. They were very accommodating and flexible in making things work around me and my schedule. They were incredibly communicative and transparent about the issues, cost, and repairs. They kept in contact about the process and sent updates and information alongside pictures of the damage and the repairs. They took time to thoroughly answer all of my questions. My car was repaired in a timely manner. The repairs were done very well, making me know my car is safe on the road again. Their skill, knowledge, and professionalism are proven in the quality of their work and customer service. The entirety of the experience was positive and showed they truly care about and value their customers! I will absolutely be taking my car to them again.
Chuck / Merrill was amazing. They got $4K worth of damage fixed under my warranty. The customer service was amazing. They finished early. I didnt have to deal with my warranty owner or Car Max. I will never take my Jeep anywhere else. These guys get 5 stars!!!
Second vehicle I have brought to Merrill and they’re my guys. Honest, upfront, and easy to work with. Great communication and always pleasant to work with. They do great work and both of my high mileage vehicle run great thanks to them.
I’ve been to Merrill Auto on several occasions as I got recommended to go to them from CarMax. They have been absolutely amazing and they are always willing to work with me and fix my car the right way. They are honest with what is wrong with proof of pictures and a diagnostic online link where you can see everything going on with your car. They’re incredibly quick with their work and have such a friendly staff. I’ll always go to Merrill Auto for my car issues.
Can’t find a better mechanic! These guys have been servicing my 1996 c3500 Chevy box truck for over a year now. They’ve done great work and have overcome some challenging hurtles in that work. Not only that, but they also make it affordable for me, and they treat me like a guest in their home. I certainly appreciate these guys in helping me grow a moving biz!
Diagnosed and fixed my misfires same day. Inspected everything. Provided pictures and a detailed summary of what was wrong. Engine running very smooth. Knowledgeable, responsive, polite. Price seemed correct. I recommend you going to this shop.
Ive been using the team at Merrill for 5 years and 3 different cars in our family. These guys are the best. Professional, High Quality, Incredibly Honest, and make things right no matter what it takes. Kevin, Chuck, Mike, Paul, they all rock. Cant say enough good things about them.
These guys rock!!! We were heading on our camping trip with our fifth wheel when I noticed my left rear tire starting to wobble. I pulled in to Merrill and and showed them. They were able to squeeze me in and get the bearings replaced and get us back on the road the next day and we were able to salvage the trip. Thank you Merrill Auto.
I have been bringing 2015 Ford Platinum truck to Chuck for a few years now and wouldn’t take it anywhere else. Great prices, very professional and honest work. Hands down the best shop in Lakewood.
Great job with an oil change and replacing the radiator on my motorhome. They completed the work quickly & efficiently. Im a happy customer!
These people took great care of me! They went above and beyond taking care of me and my car. I highly recommend this company and I will definitely be back! Thanks for all your help, professionalism, and making me feel very comfortable in an industry that has a rap for not taking care of people.
We take all our familys vehicles to Merrill Automotive and trust the job to get done right! They are very professional and conscientious about the work they do. Good feeling to have a trustworthy mechanic!
Chuck and Mike were awesome! I brought my 71 Chevy truck in, and they were very transparent about the issues and the cost to do the repairs.I would definitely recommend other people to them and I would definitely do business with them again.
Just used Merrell automotive for my first time. Definitely will not be my last time. They turned a clients Rubicon into one of the nicest on the road. Amazing service and staff. The facility is top notch and the crew really know what theyre doing. Highly recommended. These guys could receive 10 stars if it would be an option
They were very knowledgeable and informative. They explained what needed to be done and why. They offered options where available and used no pressure to try to get me purchase. They a first rate shop. They delivered what they promised and a day early.
These guys are amazing!! I brought in our Sprinter RV to talk to them about the tires, alignment, and my suspension. Our rig was running really rough and the tires were wearing uneven.They spent quality time with me understanding our usage of the RV and helped me figure out the right tires, shocks, and performed the front end alignment. Our rig runs so much smoother, it is night and day!I highly recommend this company for any of your RV suspension needs. They will spend the time to explain options to you and get your rig running well. Super friendly and knowledgeable staff! Even the mechanic came out and introduced himself and took me back to show me around the shop and under our rig. Truly impressed.Thank you Merrill!
I had the best experience with this shop. They made my vehicle a priority when I was in a really hard spot. Its always hard to know whether or not youre getting an honest and fair opinion at a shop. These guys gave me an honest opinion start to finish and I would certainly trust sending my wife or daughter into the shop at any moment (for those parents out there, you know what Im saying!). Great service too - I could give multiple things they did above and beyond on my specific visit, but it was so many things i just have to assume that is how this shop operates - by taking care of their customers.
I have used Merrill Automotive for vehicle issues and this was the first time for RV axle service. The service I received was top notch and very professional. Everything was explained to me in detail of the service that was provided and why the repair was needed. The cost of service was extremely competitive after shopping around and I was in and out the same day. These guys are definitely pros and know what theyre doing.D. Smith
The staff at Merrill Automotive is great. They are all very knowledgeable about campers. We needed the axles aligned on our 2018 camper because is was eating up tires. They aligned it and it was ready the same day as promised.
I had a vehicle with alignment issues that another shop in Broomfield wanted to charge us outlandish costs to remedy. Merrill was willing to look at the issue, stating that they could probably just adjust the camber bolts, while the other shop wanted to charge me over $440!! Ridiculous & so dishonest!Merrill was only charging me $60 for the inspection, that would be deducted from the alignment cost. Merrill offered amazing customer service, fair prices that felt trustable and I will definitely take all our vehicles there in the future. HIGHLY recommend!!Feels good to know there are HONEST people out there that want to help, while running a fair business!My stepdad took the car to a different shop due to a time constraint, as my nephew really needed to use my car, and Merrill couldnt get it in for a few days.
If you know nothing about cars this is the mechanic for you! They are super honest and informative about what needs to be done and how they are going to do it. Everything they told me was very straight forward and understandable, and it’s very obvious they care more about their customers than the price.
Best Garage and group of guys Ive found in over 20 years. If you want your vehicle fixed right the first time take it to Merrill Automotive!!!!
I can’t say enough positive things about my experience with Merrill Automotive. I was in a strange situation and couldn’t find the correct parts that I needed. Other shops gave up working on it and I was stuck. Merrill Automotive went far beyond what I expected them to do. Brilliantly coming up with a custom made solution and still treated me better than fair! I will definitely be back and highly recommend anyone to use them for all your automotive needs.
Service and workmanship is top notch! Highly recommend this company. Their recommendations for suspension upgrades was perfect for what we needed to continue enjoying our RV journeys. Will pass the word on to many RV’ers this is Colorados best for RV maintenance. Thanks again!
I seriously cant express how wonderful everyone at Merrill was to me and what a great experience I had working with them. I brought my car in right after a car wreck to assess alignment damages. Unfortunately, the car was totalled but the gentlemen at Merrill were incredibly kind and helpful to me with navigating such a bummer situation that I never experienced before. They truly went out of their way to help me figure everything out and I am so grateful to them all! It is so refreshing to see that there are still businesses that truly care about others. Definitely recommend and keep up the good work everyone! Thanks again!
I highly recommend this shop! I am in the process of buying a used car and wanted to have it checked out prior to purchasing. They worked with me on scheduling an appointment, which I didn’t make easy on them. They walked me through the process and were thorough and open about everything. I felt extremely comfortable, which is something I’ve never been able to say about an automotive shop. I will definitely be bringing my car back to Merrill Automotive.
I brought my 2002 Ford F250 Diesel (7.3L) in after sitting for almost 6 years. It came back running great. Heres what I want you to know as a consumer looking for honesty. Chuck, the service writer went over my entire truck. Accurately pointed out the repairs. Then, he prioritized them for me. I was on a budget so I needed to be thrifty and sparing with my funds. Chuck took the time to go over each repair with, telling me the most important ones and then the others that could wait. This place is a class act. Thanks for listening to me and thanks for the perfect repairs. I will recommend your facility anytime.Adam
I called to get an oil change on my Hyundai. Mike and Chuck were so friendly and helpful. I will definitely be back!
Thank you! It was my first time using Merrill Automotive but so will definitely be back. Very friendly exchanges with all Of the staff I encountered and a very efficient fix to my flat tire.
Seriously BIG Thank You to Merrill and the Guys who always go above and beyond. Again and Again.They do their very best every time and always treat Me and My Husband with great care and in perception to Our budget.Always friendly. Always Quick. Really amazing Team. This has been consistent over the number of visits weve had to them. Trustworthy, Honest and Professional.Even went out of their way to currier my Husband back to the car!Thank You Merrill! Well Be Back! Awesome!
After being an employee I am now a customer at Merrill Automotive, this shop has gone through some big changes over the years and its for the best. They are efficient professional and get the job done right, and in a timely manner. Not many shops have the ability to do what Merrill Automotive does. Im proud to say that I couldnt imagine having anyone else work on my Audi or my Subaru you can trust these people they are the best.Thanks Kevin for all your help over the years!
I needed an alignment on my 99 f250, probably never was aligned since new. Bought the truck in vernal Utah, as soon as I drove the truck I knew it was in need of alignment, I have had Merrill do alignment on other vehicles and know they do great work. I suspected that the whole steering system needed work so wasnt to surprised when it was recommended that the steering needed to have parts replaced. I figured that with 135000 miles on the truck it needed it bad. Thanks to all the great people at Merrill my truck now steers like a new truck
We recently brought our Mercedes in for routine maintenance. My wife and I were so impressed with the professionalism and how the technicians seem to take so much pride in what they do. The inspection was sent to us via text and we were able to view everything. We enjoyed the whole experience. We will definitely be back and tell our family and friends about Merrill !!!
I went in for my air conditioner because another shop didnt fix it right, and I am so glad I did. My a.c. is now the coldest Ive ever felt in any car. Great work, thank you Merrill.
I was traveling back home to NC and had a leaf break on my RV and these guys, specifically Kevin and Chuck, were so nice and understanding. They went out of their way to get me in and looked at on such a short notice. They fixed it in record time and was less expensive as initially estimated! Now we are back on our way! Thanks Merrill Automotive l!
Went to get an alignment, rotate, and balance the other day. They claimed my front wheels bearings and tie rod ends were all bad...attempting to charge me $1300 for that work. Considering the bearings were replaced a year ago, i knew they werent being honest, so i had my alignment, rotate and balance done and thats all. I had a second mechanic take a look and took a look myself....the tie rod ends were completely fine, no boot rips, nothing bent or cracked. The bearings are also completely fine, no issue what so ever. So they tried to take advantage of me and attempted to steal $1300 from me for work that was not needing to be done.
Ok place
I had a great experience with my Subaru! Every one that I talked to and dealt with was very professional and friendly. I will be recommending all my friends and family to bring their vehicles here!
Nice guys, great knowledge. Good and quality shop to get work done at
Great staff, great service. Took my car in for a repair that other shops quoted easily double what Chuck quoted me. Not only was it quoted cheaper but it actually was after all was said and done. Thank you guys very much for the work to my Subaru. If me or my family need anything done from now on we will be bringing our cars here!
This place slaps! They are the most personable technicians out there. They are more than happy to help out a customer in need! They truly are top notch. They will work on anything you bring in from bro dozers to Teslas and Rolls Royce. Seriously this shop is the best in Denver. Ask for Chuck. Hell get you squared away. More than helpful! Thanks guys you all are wonderful to work with!
Made me feel way more comfortable driving my Motorhome. They also fix my Yukon. Its never drove better. Love this place.
THIS REVIEW DESERVES SIX STARS.CHUCK AND THE TEAM AT MERRILL WERE TERRIFIC. THEY CAME HIGHLY RECOMMENDED TO DO A REAR SUSPENSION CONVERSION ON MY 2011 DISABILIT Y VAN. MOST SHOPS WOULD HAVE PASSED ON SUCH A TECHNICAL JOB. CHUCK AND HIS EXCEPTIONAL TECHNICIAN PAUL PERSEVERED TO FIGURE IT OUT. TALENT, INTEGRITY, AND PERSEVERANCE. MERRILL AUTOMOTIVE IS THE BEST!THANK YOULB
These guys are the real deal. They have it going on from the front desk at check in to the tech showing me one on one what the problem was with my RV and what he was doing to fix the problem now and preventing it from happening in the future. Customer Service at its Finest...30 years+ experience.It just plain and simple, hands down best shop for alignment of my RV I have ever seen.Thanks guys .Tony Rivera.
I called for a routine oil change. They were able to accommodate my busy schedule. The inspection and oil change was done quickly and efficiently . I felt comfortable will the process and future maintenance suggestions. The staff was very friendly and I even was given a thank you note from the technician. I will definitely be back!!
Great guys, very professional. They go beyond besides doing the requested services. They discovered my car battery was going bad. They want to make sure their customers are safe.
Absolutely amazing! My fiance and I went in early this morning because our pet snake slithered into the dashboard of our car last night. With the weather being as cold as it was, we were extremely concerned he would not make it. However, thanks to Mike, Paul, and Michael, he is alive and well! Not only did they drop what they were doing immediately to handle our emergency. They also assisted us in nursing him back to life. We called many auto shops before contacting them and everyone turned us down. Merrills told us to bring our vehicle in immediately, as they were understanding of our emergency. They were extremely helpful and genuine people who seemed to care immensely about our situation and our little critter.Also, we had them give us a few estimates on some car issues that weve been having. They were LESS THAN HALF of the estimated prices quoted by our last mechanic! Weve been looking for a trustworthy mechanic for awhile now, and have no doubt that weve found them. There is something to be said about a successful family owned business. Thank you all so much for making us feel welcome!
I would highly recommend them to everyone.. Ive been taking my cars there for years an have never had a bad experience with them.. Kevin and his very knowledgeable staff are the only ones I trust to work on my vehicles.
I recently purchased my first RV (1996 Fleetwood Flair 22D) and I had Merrill check it out for general road worthiness. They performed a thorough chassis inspection and identified a few items which needed immediate repair including new front coil springs, ball joints, and rocker arm bushings as well as a damaged radiator housing. Plus they rotated my tires, aligned the wheels, and changed out all my fluids. The suspension work raised the front end of my unit several inches and greatly improved both the handling and steering of my vehicle as well as the ride experience. They scheduled my repairs within just a few days and then performed all the work in a timely fashion for what I consider a reasonable cost. I am very pleased with the results.
What an amazing shop! Chuck was fantastic...and love their detailed, honest overview of my older car. Finally found a dependable place to take my car!
I brought my 5th wheel in for some work and they knocked it out of the park. Chuck was phenomenal and took the time to explain all the repairs needed on my baby. Thanks again Chuck!!!!The team here worked their tails off to make sure I was safe for my upcoming trip. From here on they now have my other cars to work on and with a young driver on the road, it feels good to have a shop that I can trust for all my service needs!!!If youve been looking for a shop that doesnt break the bank, check them out.... they wont disappoint.
Fair pricing. Prompt and professional 👍
Took my mothers car there for a repair at the start of the winter. They ran a diagnostic and said they found the problem but they couldnt fix it. They referred me to another shop down the road that specializes in the repair. Then they charged me for the diagnostic check!?!?! Ive never been charged for a diagnostic when the shop was the one turning away the repair. Seems like a great business model. I drop my car to you for 3 days you tell em there is a problem (which I already knew) but you cant fix it and then still charge me for it.It would be different but the new shop said they needed to run a diagnostic as well because they couldnt go off another shops word. They needed to know if that was for sure the problem. So they charged me as well.
Haley, Chuck, Kevin, and the rest of the staff at Merrill Automotive are friendly professional efficient and get the job done! if you have issues with tires and wheels anything to do with your RV go to this place these guys are the best. what a refreshing change in business attitude in this world of subpar companies ! These folks rock!
Great shop with quality technicians. They can handle my heavy duty truck with no problems. You can trust this shop, they don’t try to oversell you on anything! They will be servicing all our vehicles in the future. Great location right next to light rail.
Had them install camber arms (that I supplied) on my Mazda 3. Did a great job.Fast forward to a month ago. Wanted an estimate for springs, endlinks, camber arms, sway bar & an alignment all with my supplied parts & told me 1,600.It was a bit too much for me so fast forward to this week, I did the springs and end links myself. Set up an appointment for camber arms, sway bar & alignment and was told they dont do customer supplied parts. Interesting that they did when there was a $1600 price tag attached and oddly when they did the camber arms on my 3.I dont do business with dishonest companies. Lying to customers is bad business. Ill never go back.
Chuck and the crew did an Awesome job on my diesel truck. Top notch service and great prices! I would highly recommend them!
Great experience from start to finish.Wouldn’t take my vehicle anywhere else 😊
Great company, very professional.Great Service and knowledge :-)))
I have been to do some work on 2 trucks and 2 different kinds of models a Chevy and a dodge. The personal at the desk there names are chuck and Mike are awesome. They not only know how to use a computer they are both machanicly inclined as well. Now days a person goes to a dealer ship the personal are only capable of taking information and just putting your information in thecomputer no machanic experience. . I would recommend merrill automotive to any of my friends and family.
Super clean and organized shop, and everyone I spoke to was really helpful. Highly recommend!
This place is the best. When I needed them most they got me covered! Thank yall! 👍
My only gripe was that I was quoted one hour for the repairs and it took two hours. Nobody came out to tell me what was going on as the first hour drew to a close. Otherwise, I felt comfortable with the work they did and the recommendations they made for other items that need to be addressed.
Took our Class A Motorhome in for front end alignment. At pickup they said it was fine but while driving home the steering wheel is now substantially crooked to the left. It was not like that when I came in. I was going to return and have them correct it but: at check-out they charged me another $150 to inspected the brakes (which was free elsewhere). They had my keys, had to pay. So why return and take another chance of having them screw up something else.They also thought the rear bumper was about to fall off, it wasnt. It pulls/slides out to access the spare tire. ID8’s. This is one of numerous red flags. They claim to have 20+ years experience working on RV’s but dont know that simple step.Be aware: get it in writing first. Otherwise you will be overcharged.I will not return and suggest you avoid them.
Great shop! Love the staff. Very trustworthy people representing the company. Ive been here twice now-brake lines and broken heater - Mike got me in and out without breaking the bank!
I think these guys do a good job though I dont think its the same management as it was years ago. Alignments are good and worth their price...which is fairly competitive for the quality. But, check around on other work because their prices for some jobs can be considerably higher than other reputable shops...based on the quote that seems to be mostly in the parts. Still, the gap was really big when I checked with other mechanics and some things they deemed necessary were not agreed upon by other mechanics I had look at it.