I was excited for my first class. Unfortunately I made it 15 mins before my first class just when he finished giving orientation to the new comers and he told me that he cant me sign me up because I should be 30 mins early for safety reasons. I didnt know what its about so I left and decided to go to another location 7 miles aways from my house, as opposed to this location being 1 mile away from me. That orientation takes literally about 15 mins and has very little to do with safety. He couldve given that orientation within 15 mins. Luckily I also signed up with another business for some time and left early to go to a pilates class.
Great classes and coaches. Need to schedule early as classes book up, had issues with hrm, small studio space.
I gave OT a month. I was hoping to find a community of like-minded folks. I was hoping for a great workout. Some of the coaches are good about correcting your form and some are good about motivating you to do your best. Unfortunately, the only time I am available to go is when a junior coach is teaching. I don’t feel motivated at all. He continues to “singleme out” correcting my form over the speakers. After I motioned to him several times. “I heard you,” he continues on his diatribe. Manager Preston called me, and after his phone call, I knew for sure to cancel my membership,
Was able to lose some weight I had gained during Covid pretty quickly.
Receptionist person does not know how to communicate and say things which he should not say to their valuable customers. I was a member for a long time but now in dilemma to rejoin. In addition to that they tell you different monthly rates every time. Even-though they give you confirm quote from upper management they change it again. Highly unprofessional and only money oriented.
Best workout ever! Love the coaches, the music, and the format. Highly recommended for an all over body workout that combines core and strength training; as well as, rowing!
Expensive, but worth every penny! What a great workout and team!
No other place like it!! State of the art equipment, highly motivated and trained staff. The location is superb with the views it gives to the members.
They charged us in the corona panda Ric with out sending an email stating they are open or would you like to join ! We called them they stated too bad tough luck, I have left two messages for their manager and she is busy so we canceled out accounts and will never go there again ever and if they do t call me before 5pm today again, we’ll, You reap what you sow! Wow taking advantage of people in pa are moving is a new low ! Great job wow ! People need to see who these businesses really are ? ! Thieves ! Pry on people for their success !
5 stars across the board. Awesome fitness concept, amazing instructors, this place is grand. Ive spent my life in places like Golds trying to get as muscled up as i possibly could. I achieved those goals many times. I also achieved many sports injuries with heavy lifts. No more of that nonsense. Light and lean is the way for this 35 year old fellow. I LOVE the challenge of this type of fitness. Do yourself a favor and walk in this place and ask for a free work out. They will treat you properly and allow you to “get your feet wet”.
Best place to work out! The coaches are great. Super high energy, accepting place to exercise with an amazing community. The class organization keeps me motivated and the variation in work outs keeps things fun. The staff is very accommodating and seem very invested in each individual member.
This is the best 60 minute workout that will not waste your time! The coaches are trained professionals with high enthusiasm and motivation to help reach your personal goals. Within 20 workouts you will see your body changing. I am addicted for all the right reasons. Join this group of dedicated individuals and you can see the results too!
Fast paced, challenging and always a little different. Love this place and the coaches!After 17 months I love it even more. The classes, the people, the staff and coaches are all so great! I absolutely love it!! The only reason for not giving 5 stars is the constant incorrect charges of late cancel fees. Especially when I already pay a good amount for the unlimited monthly membership.
I enjoy the fact that each class presents a different routine. I enjoy the fact that each class includes both cardio work and weights. I enjoy the music. I enjoy the coaches motivation and knowledge. I enjoy challenging myself during the workout based on what is presented on the screen in terms of my calorie burn and splat points. But mostly, I enjoy the changes I am seeing in my body! Highly recommended!
I love everything about the workout! Its challenging and I challenge myself with each workout. Its different every time! I get my beloved cardio AND weight training. Most of all I love the results. Nothing leans me out and makes me fitter inside AND out than OT.
Awesome coaches who will motivate you even when you dont want to work out. Great environment, non-judgmental, something for every fitness level. Best way to start the day!
I LOVE that the coaches are always positive, upbeat and willing to help you alter your workout if needed. The music is great and the energy I have after a workout is just second to none! OTF Lakeway is the best! Its also nice that the coaches are all in great shape as well. Nothing worse than being trained by someone whos in worse shape than you.
Called ahead and was told I could get in a class. I called half an hour early to say I’d be detained, but would still be ten minutes early. They said that’s fine, just leave now. I got there after getting all the way ready and taking preworkout supplements, and they said the class was full. I won’t be back. Bad customer service.
Best workout plan Ive tried, for these reasons: challenging, whole-body, strength + cardio, results-oriented, data-driven, no thinking involved on decision-fatigued brain—just show up and work.
I like to see my heart rate. It motivates me to push myself. And Kyle is an excellent coach. He also motivates me and he lets us know how much time we have left for each round. Its like shining a light towards the end of a grueling tunnel.
This pushes me harder than any workout I’ve ever done...in a good way! I feel like it sets you up for success no matter your current fitness level. Shannon has been amazingly helpful and encouraging since I started!
Still so much fun even after 3 years of doing this. Love this workout! Its a fantastic challenge and great variety. But also great because its the same workout where ever you are each day.
I attempted for months to receive help with account issues, tech issues, billing issues, email issues and problems with my heart rate monitor not working (which costs $100.00 when you sign up). I have been told over and over again (just was told last week for the 3rd time that the manger Mario would call me back after drafting my account by mistake) and I cannot get them to call back nor answer my concerns even in person. This experience has been an awful one. Worst of any gym I have ever joined.
I love that it works everything! I am always sore in different places. I can clearly see my full body transformation and I have never seen that with any other workout. The coaches are great and its an awesome workout. Always different and challenging in fun ways!!
The BEST 60 min workout there is! 500+ calories burned and a full body workout each class. Awesome music and amazing Coaches.
I enjoy the workouts, the vibe, the staff and members are the best!
Orangetheory Fitness Lakeway is my go to place to work on myself for one hour 5 days a week! The workouts are really about improving your overall health, pushing yourself to be the best overall you. Anthony is a great coach, he makes the time to know his members. Love OTF. ❤️
I love the energy and encouragement and I love that you can custom fit the program to your own abilities, and just improve from there. I like being able to see my progress on screen, it motivates me to do that extra push. Looking forward to getting healthy and trim at my pace!
The workouts are great, but after I bought a package of workouts today, I was told I either needed to buy a heart rate monitor or pay $10 to rent one each time I took a class. Ive worked out at this location before and did not need to pay to rent a heart rate monitor (particularly $10 each rental!!). Management was polite, but I was told this is a new policy and this is the way it should have always been. Thankfully, I was able to cancel my package during the cancellation window. But it truly felt like a bait and switch and a forced upsell. This policy should be stated when you sign up for class packages/passes, not after the fact.
Always challenging, never boring. The coaches are phenomenal. Just when you think you cant go any harder, they motivate and help you push yourself. Best workout ever!
I absolutely LOVE this place. The coaches are amazing and every workout is different. Never boring, always fun and the best workout you’ll ever get.
This coached workout is challenging yet fun. The instructors are motivating. Ive been a member for over a year and plan on keeping it up for years to come.
Intervals - heart rate data - running, rowing and resistance training all in one - perfect for my (middle aged dude who is still trying to play soccer) needs!! More intensity, more intervals, more weights, more resistance training, for a longer time - than I would make myself do in a workout. Always a great hour!
Excellent workouts with friendly and knowledgeable staff. Workouts are challenging but I can adapt them to my level! Very clean and kept at a comfortable and cool temperature. I highly recommend Orange Theory Lakeway!
I love Orange Theory! The coaches are wonderful, the camaraderie in classes is awesome, the front desk is cheerful and helpful, and the workouts are always fun and different every day. It never gets old!
Very clean and the staff are amazing. It has nice equipment and the service is always awesome. Recommended.
I am a founding member. I attend 4-5 days a week and I love the staff/members and enjoy the great workout.
NOT THE PLACE TO GET IN SHAPE! If you happen to be new to working out, this people will not take the time to even teach you how to do the exercises properly. The whole vibe is just awful and of course from trainers some than others...
They the best equipment. Their service are amazing. 5 stars.
The best 1 hour work out there is! The coaches and staff at Lakeway OTF are amazing, extremely helpful and very motivating!
Inability to get anyone to respond to my emails or phone calls to cancel my membership. I suffered a stress fracture while working out there and was told my account would be put on “freeze” so I wouldn’t be charged while I couldn’t workout. They never froze the account and also I’ve been asking for a membership cancellation for a month now and they are still auto debiting my account. I was forced to report the card they have on file as lost/stolen simply to keep them from continuing to charge me $99/mo. Serious lack of professionalism and accountability at the Lakeway OTF....not sure about the other locations.
Very clean and the staff are amazing! The gym has !been consistent over years.Would recommend to all.
Always a great workout with excellent coaches. Coaches always offer options with exercises to work around injuries and limitations. The only competition is with yourself and work at your own pace. No judgement and lots of fun. Highly recommend OTF. Member for over 2 years and no plans of stopping anytime soon!
Orange Theory in Lakeway is like a revolving door. In the past 18 months I have been a member, there have been over 10 different studio managers and the rest of the staff has changed over at least 4 times.Unfortunately, I have filled out my paperwork to quit OT. I called from overseas to schedule a class and they booked the wrong class and charged me for not showing up at the correct class. Although they admitted to scheduling the wrong class, they will not refund the $12 charge. I know this is not much money but this demonstrates poor service quality. The coaches there are great but unfortunately the new owners of OT do not believe in service quality.
Love working out at Orange Theory. Music is great - makes the hour go by fast and love the instructors. Go -orange!
It is efficient and effective. I feel like I get the maximum out of my hour workout and really like the music and coaches.
We didn’t sign a contract with them. They falsified the contract to AMEX! I have the original luckily! They’ve been charging us all summer long...it’s a shame people can’t do business the right way.
That every day is something new! and incorporates weights and cardio. I can do cardio on my own, but I never do weights. Music is good, every instructor Ive had so far has been great. I feel awesome after each workout! Might hurt (in a good way), enjoy the butt kicking though :)
I would rate this place 0/5. This studio is run by jokers, they do not care if you are sick or even dead, all they want is money. They dont cancel your membership even after you talk to the management. Absolute money hungry people.
Great workout great place to get in shspe
I feel so much better after I go to OTF before work. I love the variety of of the work outs and the benefits of cardio + strength! I have made some great friends there and we keep each other accountable. So glad its nearby!!
The best workout ever! Everyday brings new challenges and awesome coaches pushing you to your personal best!
OTF Lakeway is amazing! The coaches are great and the workouts are always killer. I highly recommend.
I never get bored working out there and I get a really great workout in just an hour. And the staff, the coaches and the customers are all nice!
OTF is a great community workout in general, and after relocating from Boston, the Lakeway Team made me feel right at home with their spunky personalities and supportive culture. For someone tight on time, OTF gets measurable results that feel great. My Fiance and I go early most mornings to kick start our day by putting ourselves first.
Great workout! Great staff. Nice equipment Little pricy.
Always a great workout, community feel, supportive coaches - overall excellent experience every time.
Great 2orkout always different.
Love this place!! Great workout, excellent and knowledgeable staff! Very motivating!!
Awesome work out sessions: great coaches, nice balance of cardio and strength, easy monitoring of performance during sessions... even though it is a group setting, u r competing with urself..... very friendly staff.
I’m out of shape and deconditioned, but this HIIT program is helping me modify that issue without being bored by repition! Every workout is different and every body part is thoroughly worked out!
Nice selection of class times. Good combo workout of strength and cardio.
Love this place! The group workouts, the instructor encouragement and the support of the group that you are working out with!!
Good new way to motivate and challenge those who have a hard time to be self -motivated.
OTF is the biggest goal Ive committed (start working out and never stop) and it will continue to stay that way...until I physically cant work out anymore, lol. I joined at Lakeway Grand Opening back in May 2016. Honestly, who ever knows how long we will stay at gyms?? We all get bored, lazy, or just tired of working out. Well that was not the case this time. Orange theory has been life changing. I absolutely love it. I love the coaches, the group classes and the varieties of the workouts (never the same), the front desk crew and people in class. Im obsessed coming to this studio. I used to only do 8 classes a month but not long after I went up to unlimited. Thats just how amazing this studio is. It will suck you in like a cult! 🤣 You WILL loose pounds. Ive dropped in my weight size insanely. I will never close the OTF doors so the ones who are reading this why dont you go ahead and join me in this amazing adventure?!?! You wont regret it! #bleedorange #OTFlakeway #keepburning #iLOVEOTF #orangetheorylakeway
I like how it pushes you and is a great way to add another aspect of training.
Love the music and the workouts! The workouts are always different and I feel so good every time I work out
Love this place! Great workout, great coaches, great staff!
Love this workout - fun, challenging, great coaches and staff. Try it!
I like the variety of every workout and being able to have access to using the treadmill, bike or strider. The rowers are always a challenge for me and really get my heartrate up! The pace of each class is perfect to get a full body workout in. The weight room area has TRX, Bosu balls, hand weights, medicine balls and adjustable benches. I like the music and all the instructors too. Love being able to see how I am doing on the monitors with my heartrate and calories. The place is always clean and everyone at the front desk is very friendly and helpful. You can pre-book sessions at the front desk or at home on the website. I also like that they offer showers and changing rooms. I look forward to every workout because I never know what the challenge will be for that day, but can guarantee it will be a good workout!!! Jo Ann
Love the number of calories I get!!
The coaches and staff are absolutely fantastic!
Amazing workouts!!! Totally kicks you into shape!
The workouts are consistently great and intentional.
Just go there
Best workout family!!
Great workout!