Ive used Suds Deluxe a few times for a quick car wash, and they did a fine job. However, it wasnt until I took my mother-in-laws car in for a pre-trade-in detailing did I truly see what they are capable of!Johan, who I believe is the manager, and Carolina, who did the detailing for us, were PHENOMENAL! I couldnt believe that it was the same car! They even cleaned the engine compartment and restored the headlights. No question that they were able to get us 10-20% more trade in value for the car after the detailing work that they did.So, fast forward 2 weeks...my mother-in-law scuffed up the front bumper 1 day before we were to bring it to the dealer. I stopped by for a quick wash and Johan was able to use the buffer for a minute and the scratches were GONE!I cant stress enough how the employees really make the difference here. They work so hard, and take such great care of your car. We are now customers for life!
I want to highlight the outstanding job done by the Suds Deluxe car wash team. My car interior needed a good detailing in general, and additional work due to some spillages. The manager, Johan, and expert detailers Carolina and David, went above and beyond in making sure the car was just perfect! This took extensive additional effort (I had underestimated how much work was needed) at no increase in charges, making everything beautiful. A big shoutout to Johan, Carolina, and David - I was very pleased and will return in the very near future. Thank you very much!
Great experience getting my car washed here. Audi was extremely attentive and friendly talking through the different options and making sure I knew where the snacks were while I waited. The workers did a great job cleaning my car and were very attentive as well. I highly recommend this place!
New ownership of what has been a great car wash for a long time. They seem very friendly, and they do a good job, but this place has always been a little slower than average. But thats good, if you want people to spend extra time on your vehicle.
This car wash is great. I’ve been going here over a year on their monthly exterior premium wash and I’ve have had nothing but great experiences. The manager, Lulu, runs a great crew here and they are a pleasure to deal with. Monthly customers seem to skip the line and get out of there routinely way faster than one time customers which is such a pleasant surprise considering I’ll get my car washed here weekly. Keep up the great work team. Also, Terrence in the auto shop is a stud also. 👍🏼
I took my Suburban in for detailing. The whole car was frankly a mess. The interior and carpet was really bad. They worked really hard on it and showed evident concern about me being happy with the result. I was - whole new car inside and out. They did an amazing and very thorough job. Definitely recommend.
Great car wash. Everyone is always polite, professional and does a great job except for one young gentleman, Conley. Conley goes above and beyond paying extra close attention to details. He is AWESOME!
I was just there today for a car wash (this was my second visit) for the $45 managers special. On my first visit: front to back, top to bottom, it looked like my car had just come off the showroom floor, so I chose Suds again based on that. Though this time, I wasn’t quite as impressed. They were very busy, I understood and could see that when I got there, and I was told there would be a long wait, but I needed it done and was happy for the downtime knowing they would do an awesome job. Lulu worked on my car after the vacuum and wash and did a great job, only missing a few things that I didn’t notice before I left, so I worked on those myself after I got home. Overall, my car looks nice, though I wasn’t pleased with the vacuuming that was done, especially in the rear cargo area - there was quite a bit of debris left around the edges and corners (and on flat surfaces) and in the cabin area as well. With the up charge for the manager’s special, I was told that my rubber mats would be hosed off until thoroughly clean and hung to dry before putting them back. However, I feel like that service was missed, the mats were still dirty when I shook them out and wiped them off at home. I don’t think that I got the package I paid for, and maybe got the lower priced deluxe package instead. I’ll try Suds again and hope for the original awesomeness I experienced on my first visit before joining their monthly program, which is a good deal. Overall, I’d say that the staff is very nice and very accommodating - they work hard, and again, they were busy, though I still feel like they could have done better, and the package I paid for wasn’t what I received or what I expected for the price.
This place takes a little extra time but they do a fantastic job on my truck. Prices are reasonable but not incredibly cheap or anything. They work on my vehicle by hand but they also have a drive-through car wash
Very thorough job. They take pride in their work and care about customer satisfaction.
I was here like a month ago and when I was greeted inside and when I was paying the front lady (whom was very nice) she kept trying to swipe my card and I guess it wouldn’t swipe right and then this other lady (which I’m guessing is a manager, I think her name is Lulu) snatched MY CARD from her hands and swiped it herself in such a rude manner infront of me. I was BAFFLED that she would treat someone she was training for the position like that. I will not return here if that is how MANAGEMENT is treating their employees. Their vacuuming is not that great either. Ive overheard the same woman and another man tell the employees to just vacuum a little and to not really put much work into vacuuming. Obviously if I’m PAYING for vacuuming services I want it to be done well, not just the bare minimum that the managers encourage here.
Talk to Terrance to get your oil changed. They will take care of you and you wont have to wait two to three hours at the dealerships for oil change. More importantly they do honest work that is hard to find.
Fantastic detail by Carolina!! I will come back over and over again-thank you Suds….
Nice car wash. Prices are a bit high, but they do a good job.
I’ve always had exceptional service at Suds. Lulu and her team are very professional, fast and skilled at what they do. The staff go out of their way to accommodate their customers. The monthly service programs are affordable and efficient when you need a quick wash without getting out of your vehicle. Whether it be a full head to toe detail or just a quick clean, they’ve always delivered. Thank you Suds Deluxe,Signed,OCD clean car guy.
Wasn’t sure if I’d use the unlimited monthly car wash when asked by the attendant. I tried it for several months and honestly, am so pleased with the customer service I wouldn’t consider canceling. They are excellent, 10+ satisfaction.
Great car wash and great value. Only downside is there isnt a free vacuum for the express side.
I like this place. They provide real interior shampooing and its not dry chemical either.
These guys do a great job at a great price that merits a nice tip.
Great place to take your vehicle for a simple wash to a full detail service. I have been a customer for a long time and I would have to say is that the service is fabulous. Johan and the team are the best at what they do, plus their attention is amazing!!! Fully recommended..
I have been coming to this place for a while now and I dont think I have ever driven off disappointed. I was pretty happy with the old management, but since the new group took over I have been really impressed. The introduction of the monthly plan was great one thing I was really looking for previously.They are also very consistent, so d washes you get a much better result on a Saturday vs a Tuesday afternoon. These guys seem to do a quality job no matter what. I do pay for the deluxe monthly package but to it seems worth it.Some times getting the car through takes longer than I would like, but i think that is usually just a function of them doing a quality job. As I said all in all I have never been disappointed driving out.I am pretty particular about car washes and the amount of time I have been coming here and the distance I drive for a wash speaks to the great job they do.
This guys are fast and always polite. They recommend additional service but are not pushy if you don’t decide to do the recommendations.
This place is awesome drive from Pflugerville to get truck clean all the people that work here are great
This group does a really nice job. They are detail oriented and check their work.
I cannot express enough how happy I am with the excellent quality of work I received at ‘Suds Car Wash’! Johan and his team there, gave such attention when detailing my car! After waxing and buffing my car it literally looked amazing! I can’t wait to bring my other vehicle to them! The whole team there is courteous, professional, and really top notch!
Nice neighborhood car wash. Always a pleasant experience.
We have the unlimited wash plan and it is definitely worth it. They do a great job on the outside and then wipe the windows and car down after the carwash. Very good experience here!
Were very interested in the appearance and care of our cars (2000 BMW & 2020 Highlander) and Suds Deluxe on RR 620 puts other full-service carwashes to shame. Turtle service compares to full detail job elsewhere. Last trip they buffed out a paint transfer that would gave cost $600+ in a body shop.
Great service and friendly staff. My vehicle looks awesome.
I go here for car wash and detail and they always do an amazing job! LuLu is the best and she will take care of you with whatever you need. The team there works hard and that is all you can ask for. Highly reccomend Suds.
Jonathan was so friendly and professional! If you live in Lakeway, don’t go anywhere else for oil changes or a wash!!
Lulu and her team are great! I always opt for a hand wash and they really pay attention to details.
Terrance is super friendly and I trust his work, thanks for the excellent service!
Did a complete detail on wife’s 4 runner. It looked brand new when they were finished.Very professional and great attention to detail.Have been a customer of this location for yearsBest car wash in the area.They are practicing social distancing protocols and use a disinfectant on the the interior of the vehicle
Terrance and his staff always show the utmost in professionalism and respect
Fabulous experience!! Lulu took care of me! Thanks!!
Highly recommend. Very professional and amazing value. One of the best car washes Ive ever had.
The staff was fantastic. Ive only been once since Im not really in the area all that often however they took great care of my vehicle and were very friendly.
Friendly and pretty fast service. Need to improve upon the tire and mat cleaning.
The Best
Good work, sometimes slow.
They do a great job. Put wind shield wipers on for free.
Wow! You don’t hear honest and mechanic often in the same sentence. I went in to get an oil change and he told me it would be a waste of money because my oil and filter are still looking really good.He diagnosed an oil leak and showed me exactly where my leak is and how to get it fixed right!Amazing place!
It’s my second visit to Suds Carwash and everyone is very friendly and helpful. The waiting room and restrooms are clean. They have a great selection of cards. I’ll let them take care of my car again!
This is by far the best detail and service dept in Lakeway! Terrence in the lube center has kept my vehicles running perfectly for years and has me in and out in a flash. I had a great detail today that got all of the scratches out and made a 10 yr old car look brand new. Ask for Joe and Lulu. They took such good care of me and I will be a customer here for life. A+++
Always a great job from Lupe and the crew
Name changed from Arbor Car Wash, but they still honored my coupon. Service was good and waiting room had plenty of comfortable seats. I will be back.
Got an oil change from groupon. Came with a free car wash. My truck looked gorgeous when it was done. A week later I realized I had oil leaking from the filter. I called them up Gabriel took care of it for me no problem. Awesome service. I will definitely be back!
They did the best job this week of cleaning our 2 cars in as long as I can remember.
They always do a fantastic job cleaning my car at Suds! Very thorough cleaning, inside and out. The kids love watching the car go through the wash:) The free popcorn is a hit!
Had a groupon for oil change and free car wash and vacuum. They did a mediocre basic carwash. Cant even tell they vacuumed. Charged me $20 for extra qt of oil. Just to get the price back up there. I have a small car.Total was $80 for oil change!Never going here again. Do not recommend!
They do a great job. Very courteous too.
Best car wash in Austin.
Wow our Tahoe felt like royalty here! Amazing car wash service!
Went to the car wash today, they did a mediocre job at best. There were about 4-5 people waiting when I arrived, took almost an hour for a basic wash and clean. Looks like they vacuumed out the inside but didn’t wipe the dash or anything down. Suggest looking elsewhere if you want a quality job done.
Great team, great job. They actually take time on the interior vacuuming and cleaning of the interior.The crew doing the finish made it shineThey have upped their game from the former nameBest in Lakeway
Best car wash I’ve ever had. Manager checks every detail on every car. The guys working on vehicles are awesome too!!!!
Lulu and her staff are the best!
Great service and attention to detail. Monthly plans are a awesome value and much better than gas station car washes.
Great service pretty quick. Waiting area is nice and they have monthly packages for good prices too.
Purchased the monthly unlimited wash and very please with the wash and service.
Best car wash in town. Great costumers service
COMPLETELY BAD EXPERIENCE 👎
Place is great, staff is friendly and do a great job. Eddie really makes your short stay comfortable.
Suds Deluxe did a great job and everyone was very helpful and friendly. I enjoyed talking with Franchasca while I waited.
I love how my car looks every time I leave here. You guys do a great job!!!
Great staff. Team did great work, free car was was legit good.
The best car wash in the Lakeway/Lake Travis area.
I’ve been unimpressed with Suds since they took over for Arbor. Prices seem too high or they are just not telling me all the options. I purchased a one month unlimited pass so I’ll report back after that.
RIPOFF alert!!! This place is piece of bull. I was there this morning for an oil change, and the guy tells me, itll cost $100 for the synthetic oil. I LOLed and said, I did only the conventional oil since I purchased this car. He challenged me to prove that I got conventional oil change before. I showed him the receipt from the dealership showing that I got conventional 5w30. He simply didnt want to put that oil. What the frok. I wasted my time and gas to drive down there. I dont know why, all these oil change places just want to rip people off. Luckily I do sometimes change oil myself. I just did not have enough time for it this time. I guess, I will continue to do it myself. I wish these people go bankrupt before scamming people.I do not recommend this place to anyone. Just go to some reputed ones. They might upsell you stuff, but atleast they wont deny service that you wanted.
This place takes FOREVER. They do a good job, but be prepared to give up 40 minutes to an hour of your day...for a car wash.
Great job on a dirty jeep. Comfortable waiting area and friendly staff!
We had a Groupon for our first car wash & were very pleased with the wash. We will return!
First time in today and Eddie and Terrance were professional, kind and had me in and out in no time. Thanks for going above and beyond guys!
Great job on my Jeep.
Great work
Excellent service
They go out of there way to help the customer and to treat them with respect!
Excellent, friendly service and very thorough job.
They did a great job!
Seems rushed and not much customer interaction, next wash was ok.
They do an amazing job
Place looks abandoned at 3pm on a Monday.
Great friendly service!!
Great job
Clean clean clean
It is too mediocre and the managers are arrogant and mistreated