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Lakeway Marina
103 A Lakeway Dr, Lakeway, TX 78734, United States
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Lakeway Marina

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I
Review №1

DO NOT book a party barge here!! This company may be okay for other services but looking at other reviews, people with barges have had the same horrible experience that we had.We booked a barge to celebrate some friends birthdays and it was turned around after only 45 minutes. They claimed that 2 people were unsafe to be on the boat. We listened to the captain and dropped off the few people they had issues with. Then they BRIBED us saying he would only take the rest of us back out if we paid a 30% tip. He proceeded to kick everyone off the barge.We called management and they said that their reasoning for not allowing the rest of us to go back out was because the captain had “had enough” which is NOT a valid reason to refuse a service we paid a lot of money for when no one else was causing any “issues.”They didn’t offer any sort of discount/refund for this. Horrible and rude customer service. I’ve been on multiple party barges with other companies and have never had such an awful experience.Don’t understand the logic behind providing party barges as a service and then being unable to deal with people safely partying.

Ch
Review №2

Very nice customer service but I felt like the Jet Ski was old and had issues with how it steered. Other than that, awesome.Weekdays are cheaper for renting!

Ri
Review №3

This was my first time renting a ski boat. Their team was very friendly and knowledgeable. The boat was brand new. My friends and I had a great time. We’ll definitely rent from them again!

So
Review №4

Nice location especially if you are staying at the Lakeway Resort. Its a small hike down to the water but there is an elevator option as well.Boat rental was average in price but worth the money since it has very cheap options for skis, boards, etc. The staff took the time to make sure we were setup and have everything we needed for our time out. They were friendly and helpful throughout the entire boat renting process..The area had clear water where ducks, turtle and fish could be seen from the docks which was beautiful and unexpected. They also have snack food you can pay 25 cents to give to the wildlife.

Ka
Review №5

Super friendly staff. Decent prices. Very clean bathroom. Thanks!

Le
Review №6

The boat provided was nice and our time on the lake was fun however, when we arrived on dock the young man who was collecting our life jackets (Tucker) thought it was okay to harshly rip the life jacket off of one us. Then while we were gathering our belongs off the boat Tucker looked at my friends 6 year old daughter and said “you have no respect” and when we confront him about this he rudely walked off and when we approached him again about his disrespectful comments and behavior he remained silent instead of owning his mistakes. When a manager was called to correct the problem, nothing was done to correct his employee. People come to rent a boat and have a relaxing time on the lake with their family and loved ones, but no one wants to have an experience with rude employees who physically rip life jackets off of them or verbally assault their loved ones. Hopefully Tucker’s rude behavior is corrected and this business can thrive. But until he is corrected, bad reviews will continue to be reported

Je
Review №7

Fast, courteous, professional and clean. Our family had a blast. Will rent from them again.

Cr
Review №8

The boat was well equipped and super fun. The crew was knowledgeable and friendly. Recommend!!

Jo
Review №9

It was so pretty there. Fed the turtles and fish? Thank you!

Se
Review №10

Staff were friendly, kind, helpful, accommodating, and flexible. Most of them were young but seemed to know what they were doing. The facility is handicap accessible with a tram that lowers you down to the marina from the parking lot.

Ch
Review №11

This is a great marina for accessing Lake Travis, assuming you dont need to park your trailer there.

Kh
Review №12

We had a good time with the Banton, I recommend you book your reservation, Most of the time they’re fully booked

Su
Review №13

Very courteous and accommodative staff. Had a great time.

An
Review №14

What a great place to enjoy evening with family. Friend and I along with our families went in the evening and rented a boat between 6 to 8 PM. Totally 11 of us in the boat.My friend comes here regularly and on his invitation, I joined him as we are visiting Austin.Initially my Son was afraid to do Tube as it was his first time. But after seeing my friend son doing tubing and he enjoyed it. Also, kids got into Lake and played as well.The lake is around 200 ft deep and it’s been marked very well at all places. There are many other Marinas in that lake.You will get Drinks, snacks at Marina and staff are very friendly.

sa
Review №15

Great place to rent a boat for a few hrs on Lake Travis...

Sa
Review №16

Awesome place to rent boats of all types and budgets.

BA
Review №17

Peaceful stayed out in the water for 4hours wish i would have taken tje 8 hour rental couldnt get enough the boat came with bluetooth cooler and life jackets. Austin Texas guys PLEASE GO! They made sure the wiped and sanitized everything! Even though we went in After with our own disinfectants but great place to rent a boat and relax!

Mo
Review №18

We rented a boat for 1 hour it was about $100. Very nice area and very nice people and the lake is nice as well.

Ro
Review №19

Ill recommend this place 👌

El
Review №20

Beautiful!!

MJ
Review №21

We rented a boat here for 5 adults and two small children on labor day weekend. The rental process was quite streamlined. They have an equal concern for both the safety of the passengers and the safety of the equipment. Damaged equipment could cost you big. (Damaged people cost even more). Lake Travis was easy to navigate. The boat was equipped with a depth gauge making it easy to remain in deep water. We had a few minutes to drop anchor and swim in the lake. Our two hour adventure ran over by about 12 minutes - they did not make an issue of it! This was the second time we used Lakeway Marina. The only negative is the hike from the parking lots. I recommend Lakeway Marina without doubt.

Fr
Review №22

Clean, nice kids working there!

Er
Review №23

Great marine to get some gear or snacks on the lake. We have rented boats from here and definitely like lakeway marina. Unfortunately last boat rental Radio did not work and boat was kinda dirty. Staff is nice but mostly bunch of you younger kids thee are present but may not be the most helpful. Definitely beware of kayakers! Personally don’t think it’s safe to have boats and kayakers in same spot considering often time renters may not have the most skill driving a boat. Staff definitely needs to speak up a bit to ensure customers safety.

Ki
Review №24

Our boat was having problems and we stopped by to see if they can provide some assistance on a busy Friday. Michelle the service manager and Steve corrected the spark plug quickly and we were back on the water. They are always so nice and professional. We highly recommend them to service your boat.

Ca
Review №25

Parking and access far from marina office. Expect a long walk over varying terrain.

Pa
Review №26

Rented a jet ski for an hour on lake Travis. The young lady at the front desk was very helpful with where to go on the lake to enjoy the views and not be around to much traffic on the lake. The young lad (Tyler) who gave me the instructions on how to use it was very helpful and a laugh to be around. The staff are great, the shop has a lot of clothing to buy if your after any swim suits shorts footwear hats etc. They also have sunscreen and drinks. Parking is easy and a short walk down to the Dock. The jet ski was great to ride and a lot of fun. Great views and open water to enjoy your time.

Ca
Review №27

Room was gorgeous and the reception employees were great but the prices were a bit high for having everything close and no room service. The lake is about a 5 minute walk from the hotel. The marina manger is godly rude, we booked a separate charter since they had a full booking. When ours showed up the manager said some very rude curse words at our female captain and said never to come back here again. Even though prior to that we had spend $500 in the store at the Marina and had the boat fueled up there. No a good way to do business at all. All the marina employees had nothing but awful things to say about the management at the dock. Its so sad to see such a cool place get bad wrap and now everyone on the lake knows not go there. Way to go on losing business . I recommend booking through hotels tonight to save about $100. The marina also wont take out of state boating licenses even though its recognized and approved by the coast guard. Honestly the dock manager ruined our stay and day. Without her the place would be much better.

Ma
Review №28

Awesome experience. I went there with the family and rented a ski boat, a tube, and a wakeboard. It was so easy and convenient that we are already planning our next trip back.

Su
Review №29

Very nice Marina. Unfortunately they didnt fill the boat before we left out on a 4 hour rental and we ran out 19 miles from marina. We called and they immediately sent someone out. Then we ran out again 1 mile from Marina. They came out again. The boat alarmed, so, there could have been mechanical issues causing it to burn fuel fast. That agreed to credit our account and all was good. Very professional and curtious.

ra
Review №30

Keep knre5

Lo
Review №31

Jody at Lakeway Marina was fantastic! She has a great team that serves well and works hard. She made sure everything was perfect for our family & friends as we rented boats for the weekend. Appreciate her and Lakeway Marina staff! Check in and check-out process were super fast and smooth - boats were in great condition! - Coby

Ki
Review №32

Brandon was the best boat driver ever! We had a blast and an absolute care free ride on the lake. Would definitely recommend the boat rental at Lakeway Marina and cant go wrong with requesting Brandon!! Thank you Brandon!!

Sh
Review №33

We rented 3 kayaks. Staff is young and skilled. Courteous and hard working. We enjoyed our time on the water.

Je
Review №34

Super crowded and hard to get service.

Ge
Review №35

They was amazing. The first day we kyacked for 2 hours. The second day we rented a boat for 2 hours with a driver Cade. He was amazing. They treated us so well l. We had such a good time cant wait to do it again. The best memories for our kids. Thank you

ra
Review №36

The say that they have everything to make your day of boating more fun; that is unless you are handicapped!!!I really don’t know how this place gets away without following the A.D.A. (American Disabilities Act). If you are disabled in any way, elderly or even slightly injured, don’t bother going to this place! They are totally inconsiderate of this issue. When I called and asked about handicapped parking or why the Tram is so unreliable and doesn’t cover the full distance to the slips, they told me that I should have someone drop me off at the boat ramp and pick me up there. What if you are piloting the craft? Then what?Yesterday when I showed up with my grandkids it took me 20 minutes to make it to the boat slip because the tram was broken. When I called they said they were working on it. At the end of the day it was still out of operation and it took me 45 minutes 🥵 to make it up to the parking area (that has no handicapped parking and limited parking at that!!! And it took me another 20 minutes to make it to the parking garage.Totally inconsiderate! 😡

Gr
Review №37

Boat and equipment ok. Prop dinged some, making for rougher ride. Didnt get impression our critiques for equipment repair would be immediately addressed. Well organized. Courteous. Of course, not cheap. None are.

Ch
Review №38

Rented a pontoon. Was a quick process. It was nice and clean. There is a tiny lift to bring you down to the docks. Otherwise be prepared for a little walk down to the docks.

De
Review №39

I desperately needed a part for my houseboat and Michelle helped me find the right part, and made sure that she physically had the correct part on hand. Some boat parts are in short supply due to COVID-19 plant closures.Thanks again for your help and special shipping!

An
Review №40

Our ski boat rental was absolutely great on all fronts - easy reservation, friendly and knowledgeable staff, nice and clean Facilities, excellent equipment, super fun and capable Boat driver and wakeboarding Instructor (thanks, Cade - we had a fantastic 3 hours on the lake with you)!!!

He
Review №41

The staff is extremely helpful and polite. Even on a busy Saturday they where there to leand a helping hand. We will always do our business with them in the future.

la
Review №42

Great and peaceful

pe
Review №43

The staff was very nice and and capable, the location was quite and peaceful with great access to the open water. Would recommend for anyone who wants a fun day on the water!

Da
Review №44

Excellent and accommodating staff running a solid operation. Would recommend.

Ja
Review №45

Nice way to end the day

Ch
Review №46

Great first experience. Super easy to get the keys and rent online

He
Review №47

Theyre great and their rentals are always newer model boats.Excellent my family loved it.

Me
Review №48

We rented one of their party barges and had a great time. We had a relatively small group and kids so they made sure to keep us in areas that would not be over loaded with crowds and intoxicated people.., it was appreciated. Michael was great! He was so kind and helpful, he even cooked burgers while we swam! 😊 this was our first time out with them but will definitely be back! It is a little bit of a walk (with stairs) down to the marina especially with heavy coolers but we know for next time to plan better.

Fo
Review №49

Love the view...boats, kayaks, lots of fun....

Na
Review №50

Easy to rent, incredible fun, would definitely recommend for boat rentals.

Ry
Review №51

I cannot say how great Jodi has been to help me get situated as a new slip owner. She provided great advice, service, and assistance in getting me and my new boat setup at the marina. Everything has been service oriented rather than profit oriented which I appreciate. I was on the waitlist for a slip closer to my house but quit that - Lakeway Marina is too great!

Jo
Review №52

Great marina! Easy location. Fair gas prices. I am a member of Nautical Boat Club and they launch from this marina. If you like fishing, I have caught 4-10 pound hybrid bass less than 1000 yards from the marina.

Pe
Review №53

Always friendly, always clean safe and fun boats for rent!

Di
Review №54

Its an amazing lake overall. Its very deep and its amazing for water activities such as tubing, wakeboarding, diving, etc. If you rent out a boat everyone is super friendly! Recommend!

Sp
Review №55

It’s a good marina. It was very easy to get to the dock, as the signage is ample and staff is helpful. Would come back.

Gr
Review №56

The boat marina here cannot be beat. Very scenic. The rental we had was brand new. Excellent spot in the river as both directions offer unique views and features.

Ca
Review №57

I love the Lakeway marina it has everything you need and then some. Me and my friends regularly split a boat rental. Being out on the water is a blast. The only problem I have with this location is the access to the marina itself it’s kind of hard to find and My nephew that was following us almost got lost because it’s practically a trail system just to get down to the marina. Otherwise super friendly staff very helpful very beautiful place and very well-kept.

Te
Review №58

Beautiful marina with really nice facilities including boat rentals, picnic tables, nice marina store and a funicular.

Sh
Review №59

Ok the most luxurious places with furniture to match on top of the hill and the marina is for everyone but nice slips for all kinds of boats from the $10,000. Kind to the plain old good-fishing boat.

Be
Review №60

Great place to rent small SUP boards and get out on the water. You can also grab a few basics for water sports from the store. The staff is very knowledgeable and polite.

Ch
Review №61

Rented a party barge 2 years now for my daughters birthday. Always a great time and awesome helpful staff, they cook for you so you can enjoy your time on the boat. Perfect place to celebrate a teenagers birthday. Very clean. Will definitely come back again.

Pa
Review №62

Nice Marina

Na
Review №63

We enjoyed Mike the boat rental captain. It was st patty day and we rented a party barge for 15 guys. We enjoyed ourselves. The water was cold and so was the beer. Should we ever go back we would definitely use lakeway again for a boat rental

Ri
Review №64

I wanted to bring my boat in for annual service. I called and was told it would be a couple of weeks and theyd call me. I called a week and half later to check the status. I was told it would still be a couple of more weeks, some jobs took longer than expected, Im on the list and theyll call blah, blah, blah. What kind of business model is this? I get it that you have a backlog, but you need a way to figure it out and give customers a reasonable expectation. I wanted the boat back in time for Memorial Day, not Labor Day, so I took it to another marina. BTW, I didnt tell them I went elsewhere, so Im still on the list. Its been over a month and they still havent called me. When the phone dont ring, Ill know its them.

Je
Review №65

Pretty cool place, they have an incline plane cart for people who struggle with stairs, and a pretty cool store at the bottom. I was only there to board a friends boat so no comment on using their storage and other service. Staff seemed pretty cool.

Ji
Review №66

We had a great time on lake Travis! Great memories and great times! We rented a pontoon boat and it came with a cooler with ice. The process was easy and quick. The gas was included (which was a plus).

Ge
Review №67

Awesome service

Jo
Review №68

The store is well stocked with beer, oil, clothing and the like. Value for the slip was good. Staff is professional. Clean, well maintained and has a family feeling. I would recommend the marina and have been there for about 6 months.

Is
Review №69

Lakeway Marina has excellent customer service. The staff are very friendly. The facility is always kept clean as well. I really love having a mechanic on premise, he has assisted me on short notice which has been not only helpful, but very convenient. Lakeway Marina has high quality services unlike other marinas I have been to.

Da
Review №70

The staff was nice and helpful, and the views are stunning. We rented paddle boards, and enjoyed the day on the beautiful lake. Id come back again

Da
Review №71

Lakeway Marina has a great staff. I receive excellent customer service, they are truly fantastic people. It really makes a difference when everyone is always so friendly.

H
Review №72

Horrible staff and manager. They cannot work under pressure when things get complicated, and make wrong decisions after wrong decisions. No respect for customers. Id not go there..

Me
Review №73

Lakeway Marina has provided me and my family with excellent customer service for many years. The loved and knowledgeable staff keep that place going and I just cant imagine taking my boating needs anywhere else.

ed
Review №74

Nice staff and nice rentals.

Pr
Review №75

I really liked my experience with lakeway marina. I rented two power jet ski and took them out in lake Travis. Customer service was great and I did have an issue with one of the jet skis but management handle the issue and because of their excellent customer service they will always be my choice when want to rent a recreational vehicle on the lake. Thanks!!

Be
Review №76

I have rented Jet Skis here twice with no issues and the staff is polite and professional. I was also surprised at the nice bathrooms they have for giving you privacy for changing with your children. I will be back again. Good job to the Lakeway Marina Team

Na
Review №77

Great spot for hopping on a party barge!! Bathroom facilities are a little dicey, though, and there was a guy walking his dog across the street who completely FAILED to clean up after a #2. You could tell for sure because he asked a few passersby for a plastic bag but wasnt able to obtain one, and then he sort of walked away from it awkwardly.Overall this marina gets the job done. Ice cream available at the stand, but BE AWARE they run out of Chipwiches early in the day.

An
Review №78

Nice out of the way place. We launched a kayak here and it was easy and fun. A beautiful spot to be on the water.

pa
Review №79

Great service, great equipment, had a great time out on Lake Travis. Very friendly to tourists. Recommend to anyone who is looking for a rental boat for a few hours. They have speed boats, jet skis, pontoon boats and party boats.

Da
Review №80

My wife and I live near the marina and keep a boat there and hence spend a lot of time there. As has been repeated throughout the reviews, the people that work there are all incredibly friendly and the customer service is just great in general. The facility and their services are all nice and competitively priced. Definitely give them a visit when looking to get out on the lake.

Li
Review №81

Very nice. Beautiful Lake Travis. The staff at the marina was thorough and knowledgeable.

Ea
Review №82

Will come back again better place to be and fun

an
Review №83

The staff was very nice and helpful when I had any questions over their prices or rentals. Would recommend to a friend

Ni
Review №84

Visited some friends that are part of their boat club. Really unique little marina in a cove deep in the heart of Lakeway.

Co
Review №85

Started off 5 years ago renting boats, twice with Lakeway Marina, the staff was so friendly and knowledgeable, they gave us the ins and outs of Lake Travis, after such great experiences with them we decide to buy a boat and store it at the Marina, they walked us through boat ownership and helped us out learning how to keep our boat, hoist our boat, and they have maintained our boat. We now have worked our way up to a larger boat, with the Marina again showing us the ins and outs. Best all around experiences, very family friendly, a great place to go for lake entertainment. We live the lake life to the fullest through Lakeway Marina, we have become part of the family, we have been on their paddle boards, party barges you name it! Two thumbs up to you Lakeway Marina great staff, well run !!

Le
Review №86

I love Lakeway Marina. I dont live in the area any more but anytime I am around there I go back. Everything about that place is great and everyone is so nice and friendly. It is the best marina I have ever been to and I miss being so far away now.

Pa
Review №87

Been housing my boat here and its been a great experience so far. Cant wait to get my boat back out there!

Pa
Review №88

Lakeway Marina is a great place to go. Keep your boat take boats out and just hang out in the water with your friends. I have had nothing but great times when dealing with Lakeway Marina it is my favorite place to go.

Om
Review №89

The lady at the front desk for boat rentals was a complete b****. Treated me like I was a kindergartner in her class and talked over me without actually being helpful. Never renting from these jerks again -

Te
Review №90

Rented a ski boat with them 2 years ago for my grandparents anniversary, and had an absolutely scintillating experience. They had enough room on the boat to where we could bring up to 6 passengers and provided all the equipment required for jet skiing, lake rafting, and more. I had a terrific time jet skiing, and they def do pay great attn to safety because as soon as I flipped over, the driver brought the boat right back around in case there were any problems. Lakeway, TX also is a hidden gem in the Texas Hill Country, and has some great evening views along the lake. Definitely the experience to have if you are in Austin.

ma
Review №91

The staff and service at Lakeway Marina are top notch. They always make our crew feel like we are a valuable part of the Lakeway Marina Family.

Va
Review №92

Awesome place with great customer service.

Ma
Review №93

When I decided to house my boat at Lakeway Marina, I never expected the level of service and personal care that I receive. I immediately became part of a great group of people who care for their customers as if they were family.

Fa
Review №94

First class service and Macaw friendly;)

Br
Review №95

If your walking its a long one. They do have Ethanol free gas and the marina store was very nice.

Am
Review №96

We had an amazing time! Highly recommend for family vacation!

Da
Review №97

First time renting a boat the person that did the paperwork was very friendly and I got good customer service. Me and my family had a good time on the lake and I really do recommend this place to anybody everyone was very friendly.

Ma
Review №98

Had such a great time. Very relaxing and lots of fun.

Wi
Review №99

Best place to go if you want to enjoy lake Travis, customer service is unbeatable, the rentals are easy to use if you are inexperienced with boats, the ski boat drivers know what they are doing and really allow you to have fun without the fuss of having to learn the lake rules or how to tow the kids on a the tube. Plus they can help you learn to ski or wakeboard if you never tried it before. By far nicest ship store on the lake has everything you could need for a day on the lake. All around very impressed with my experience at Lakeway marina.

Se
Review №100

Always awesome!! Great customer service!

Information
100 Photos
100 Comments
4.5 Rating
  • Address:103 A Lakeway Dr, Lakeway, TX 78734, United States
  • Site:http://lakewaymarina.com/
  • Phone:+1 512-261-7511
Categories
  • Boat rental service
  • Boat dealer
  • Boat ramp
  • Boat repair shop
  • Boat storage facility
  • Marina
  • Marine supply store
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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