Donna at the Lakeway shop was very nice and very professional. I would definitely go back when I need a repair. Everything was explained and there were no surprises or bogus upgrades/suggestions. Very refreshing.
I only went in for a routine Oil Change and I was very pleased with the staff and the job. Some things are more/less expensive than some other places but the gentleman who helped me, were so helpful and explained a lot. I also like that with my oil change, they did a quick vehicle inspection. They didnt pressure me to get stuff I didnt need done right away and gave me time frames they recommended for other routine upkeep I needed.
Super fast and convenient. Friendly staff.
So far, good experience with this place. Online appointments are not automatic, you will have to select preferred dates and times and you will get a call back for finalizing the appointment. Oil changes are charged reasonably, very courteous staff.
Took my car for state inspection. Has factory tints… car has passed every where I take it except this place. They fixed the problem recommend this place. decided to leave a 5 stars
Amazing service worked with me on what I needed explained to me what was going on and why and then showed me how to fix it
The dreaded check engine light came on in my car last Friday. I took it to a closer mechanic Friday afternoon. Yes, it was late but there was still 45 minutes before they closed and I just wanted an idea of what was wrong so I could call a ride if it was really bad. The guy at the other mechanic was very short with me and kept reiterating that I could bring it to any mechanic when I tried to schedule the diagnostic. Heard you loud and clear!Ive used Sun Auto before but its been a number of years so they were the ones I chose to bring it to Saturday morning and man am I glad! They were certainly not the closest but they were definitely the best! From the moment I walked into the office I felt welcome and not like a burden at all! I waited in the office for a while before I went to lunch with a friend and while I was there they kept me up to date on everything going on. He (I really wish I remembered his name because he was awesome!) made sure to explain everything that they were doing and what needed to be replaced. He also gave me the price of everything before performing any work so that I didnt have any sticker shock after the fact. It was so inexpensive I had them also do an oil change. I was dreading hearing it was going to be a several thousand dollar fix but only ended up being a couple hundred dollars. WAY less than I was afraid it would be!These guys were amazing. They fixed my car right up and had me out of there in no time flat! They definitely have a customer for life!!
Initially I called with specific questions (and suspicious of mechanics) Wes was very gracious to answer and explain the possible issues with my car, then invited me in for a free inspection! [Prior to the calling Sun Auto, I had front end suspension work done on my older Mercedes from another mechanic... after 2 weeks, it was returned with additional problems! Ugh]Jason checked me in, sent video of issues they found to correct and repair, emailed estimate and a ride home while my car was FIXED and kept exceptional communication of options. Another Jason, provided a ride pick up service after ONE day of repairs! I cannot THANK Sun Auto Service enough!! They will be my first call with any preventative maintenance or service in the future.
Have been here a few times and it has been great every time. They dont make you feel uncomfortable by being too pushy & they have always had excellent customer service
Sun Auto went above and beyond to fix the car window mechanism on my sons older 2007 Ford Focus. All 3 components of the electronic window control ended up being replaced and I only got charged for the one part that was initially quoted. They stuck to their word and repaired it perfectly. Very friendly and a great group of guys. Big shout out to Dave, Jason, and Chance for their quality customer service and knowledge. I would definitely recommend Sun Auto Lakeway!
I’ve been a customer of Sun Auto for three years and am still blown away with the level of hospitality professionalism that they bring every single visit.They have the most organized and friendly people, the highest quality work, and the fairest price. What more could you ask for?
I went to Sun Auto when my steering wheel started shaking while driving at any speed. I didnt know if it was my alignment, my tires or something else. They were fast, courteous and were able to find the issue quickly.....a tire. I was physically shown what was wrong and all my questions were answered. There was no charge for the diagnosis and I was able to drive away knowing what I needed to take care of and that I will definitely be going back for any more automotive problems! Thank you!
Im satisfied with their level of service. You can makes appointments online, but it really works on how many customers arrive earlier than you do.
Excellent service. Honest and dependable. It is rare to find a mechanic shop that you can trust but after being a client for many years and getting service for multiple cars (different car brands) I fully recommend Sun Auto Service with confidence. If your car needs servicing you wont be disappointed you selected them.
They are always great when we need to get our auto needs done.
In response to your response, your explanation isnt relevant. In order to replace the shocks, the springs only have to be pryed out once the bottom bolts are removed from the shocks, and youre replacing those anyway, correct? Springs in, top bolts removed, on top of shocks new shocks installed, top bolts first, then bottoms. As far as the struts go, you would have had to remove the springs from them anyway, correct? My car is on your lift, easiest up-sell ever!! So this job went from 3.5 hours, to 5 for the installation of springs? I assure you, that with hand tools, and a lift, I could perform the work in far less time!! Im 65 years old! You say to contact you for further dicussion. Are you willing to negotiate on your charges? You have my info, let me know. In the meantime, I wont hold my breath!!
Amazing. They took the time explaining what I needed so that I understand what and when exactly I neeed it by roughly.
This was an emergency situation. Ugly red light came on less than a mile from your store. You were my very first thought! Major cooling issue with my Mazda. You quickly diagnosed, we discussed options. And you fixed it. And with the current situations, you were both kind and accommodating. I put your phone number in my phone permanently. And will start again to save for the axle!
Anywhere where ALL the staff remembers youre name, and they ALL stand behind their work, will earn my business 100% of the time. Now to their insane prices on oil changes.. I drive a 14 Tundra, which holds 9 quarts of oil(double that of normal cars). I have never gotten my oil changed for less than $130, and it has always been changed with crappy off-brand oil. At Sun Auto, I got top of the line AMS oil with my oil change, and they also rotated my 35 tires (which normally costs me $30-40), all for under $100!! Im also having my trashed rotors and pads replaced, and their prices are a good 30% less than anywhere Ive looked! They have definitely earned a Customer for life!!
Just seem like such honest and caring people. Consistently a pleasant experience. That’s why I keep coming back...
Buyer Beware - this place is a scam in my opinion. They seem to especially take advantage of women. I sent my wife in to change her oil. We wanted the advertised price for synthetic for $45.95. The limit on synthetic BLEND ($19.95) was 6 quarts - for most small cars. But synthetic was limited to only 5 quarts. Why would they post oil changes using less oil than for even small cars?? Our mini-van takes 6.4 quarts (one and a half quarts more), so I was expecting it to be a bit more than $46. The price - over $71!! Then my wife asked how much for the synthetic blend ($19.95 plus a half quart of oil more). Then the guy said her car requires synthetic. Wrong! The manual only states that it recommends an oil and filter change every 10k miles. We will stick to the more reputable companies.
Dave is great at the desk really talked me though the parts and service top rating .Barry my mechanic who worked on my transmission and motor and radiator is 5 star, really did a excellent job,, all the work they have done on my truck is perfect, Thanks Sun Auto I wouldnt trust my truck with anyone else, .
This shop is amazing! Just wanted to say, thank you, to Frank and the rest of the guys at Sun Auto. I thought I was going to have to spend over $2000 to fix my car. Yikes!!! Thank you guys for calling Volkswagen for me and sending me their way. I was able to have my car fixed under warranty. I cant tell you how much I appreciate your honesty. Youve got my business and anyone I can send your way. Ill be seeing you for oil changes and basic maintenance.Thanks again!
Good guys. Very helpful. Great service. They will take care of you. But theyre not cheap. And they tend to recommend comprehensive fixes over just get it running so if you are highly price conscious, you may want a 2nd opinion.
These were the only guys who were able to give me a real quote over the phone for a full hard brake line replacement and oil change, and allowed me to provide my own brake lines. I had the vehicle dropped off by a tow truck, and came in later. They walked me under the truck, pointed out possible future maintenance items to look out for, and gave me peace of mind on all other essential systems. They stuck to the quoted price originally, but found that all my caliper bleeders were corroded to the point of non-functionality (hey, they tried), they took pictures of everything as well. This ballooned my price a bit, but it would have been far worse without the management working with me on price/labor. The management and techs were all awesome to talk to, and Id definitely go back. Their turnaround time on the job was quick as well.
Walked in and had same service with prompt timing! Staff was very nice and helpful! Facility was very clean! You can tell the guys pride themselves on there work. They took very good care while be very detailed in diagnosing the problem with my car! Fixed it quickly and had me back in the road. I recommend there services.
Service is good and I dont feel like they are taking advantage of me.
Remember to read the fine print on your service sheet!! Sun Auto’s manager told me that they DO NOT guarantee their services eg I have a new Jeep Wrangler and they destroyed the key for my tire when I came in for a tire rotation. So I went to the Jeep dealership instead and paid $50 for a new key to replace the one they had completely destroyed. Sun Auto’s reply was, just guess. Sorry, but we don’t guarantee our services. So just be careful when you use them. You don’t want to get into the situation I was in. Good luck!!
I have done an oil change and tire rotation (Free in the oil change), multiple times for my Honda Accord EX-L. Great, Customer Service. Quiet sitting area, for waiting. Make sure to Book your appointment ONLINE! Oil changes usually take 20 - 30 minutes to complete.Most competitive prices in Lakeway and Bee Cave, TEXAS!$19.95 for a Regular Oil Change, and Tire Rotation!
Took my wifes car in to Sun Auto 18 months ago due to the A/C not working. They replaced the compressor, condenser, etc. and then we noticed right after install that the engine and car were shaking significantly. The compressor was loud too. Took it back in a couple days later and they said it needed new engine mounts. Mind you, the engine didnt shake before they replaced the A/C. Now, 18 months later and the compressor is going out. I take it back, and they say because its past its 12 month warranty theres nothing they can do. I mentioned that I brought it back in a couple times because of the shaking that the new A/C was doing to the car, and how that could have been an indicator that the A/C was faulty to begin with - thus why it only lasted 18 months - and they said they have no record of me bringing the car back in to complain about the shaking. How convenient. They said they would cover the cost of labor, since its only been 18 months, but I would still have to pay for new parts - another $1k+ just 18 months after paying for the exact same thing.UPDATE: Frank, the manager, called me to set things right, and he stood by his word. We have a working A/C now, and we are happy with the final outcome. Sun Auto is lucky to have a manager like Frank who puts customers first and treats you fairly and professionally.
Loved the service I received here. Every time I come they have gone the extra mile (no pun intended) to make sure my experience has been good. I love the cheap oil change (about $20). Although I have not had some of the expensive work done on my vehicle yet that I need to do, the quotes they gave me were very competitive.
Sun Auto is quick, professional, and honest. They also honor their warranties without question. Highly recommend!
I needed a state inspection. The first shop I stopped at told me their machine was down and they were working on getting it rebooted. They would call me. Went to Sun and they had it done immediately and I was on my way. Super nice and professional.
These guys are a life saver. Today Saturday at 5:00PM I go to the driveway and get in the car ready to head off to an important appt.What do I discover? A completely DEAD battery.I rush to my neighbors for a quick jump start realizing its past 5:00PM on a Saturday and there wont be anyplace likely open till Monday. He recommends checking out Sun Auto a mile away so with the engine running I rush over. There happened to be a group of mechanics still hanging around but they had already closed an hour before. When they saw the predicament I was in they didnt hesitate to open shop to sell and install a new battery in only a few minutes. If not for these guys Id have spent hours dealing with AAA and wasting money on a car rental.I think Ive found a new favorite local mechanic. Thanks guys.
Great service, fast & reasonable prices. 🚗🚘🚙
Inspection: Quick and the counter employees wore masks.
On the last service I discovered that the $18.95 oil change had been replace by $60 oil change. The claim is that now they offer synthetic only, no 10/40.
Stopped by this morning for an oil change. The attention to detail was great. They took me out and showed me the condition of my brake pads. I had the job done and was back on the road in less than 2 hours. I called two other places for an estimate and they beat them both. I am very satisfied.
Sun Auto Service is awesome! I recently had a tire replaced and they did a fantastic job getting me in. Dwayne and his staff are super friendly and I appreciate the personal service they offer. These guys really know their stuff and you can trust them to get the job done right at a fair price.
Very professional and efficient. Great to have them close by!
Sun Auto in Lakeway is the best place to get any work done to your vehicle and I will not go to any other place. They are thorough, honest and competitively priced. I have had my vehicles into them for both regular maintenance and repairs and they consistently get the job done right. Frank has all of my vehicles running in tip top shape! Thank you!
Ive been to sun auto twice now and they are super friendly and nice. I wish that my review could stop there. However, the first time i got my oil changed they also rotated my tires for free. Awesome right? Except that one of my lug nuts wasnt tightened completely and fell off. The next time i needed my oil changed a coworker told me they had been so much better lately so i tried them again. I had a deadline so i called to see if that would be an issue and i should just get it done later. I was assured that it was not and Id be out in plenty of time. Long story short they were 25 minutes late.
They sent several unsolicited junk-spam mail to my residency. Well now I about you, wont ever use your service and here is my 1 star review for sending so much spam to my home.
Had an oil change. The price was fantastic. They seemed to do a good job, and they were very nice and professional. It took a really long time (over an hour), and there was a medium to hard sell for some additional services. Overall good ecperience.
Love coming here! Always great professional and fast service. Very reasonable prices too!
Sun Auto has done a great job with all of our vehicles. Vehicles are ready when they say they will be. They are quick and hassle free. They do keep me informed about things I might need to replace, but I never feel like they are upcharging me for stuff I dont need. We take our personal vehicles here, our work vehicles, and now some of our employees are taking their cars here. Glad to find a dependable car repair shop. KEEP UP THE GOOD WORK!
Frank at Sun Auto and all the staff has been helpful, courteous and professional. When I have hadrepairs done they have been very professional explaining what needs to be done and then doing the jobin a timely manner. If something comes up after the repair is done that is a problem, they have alwaysfixed it at little or no charge. You can say that I am a very satisfied customer and will continue to useSun Auto in Lakeway.
Frank was so helpful here! He showed me around my car at the stuff he looked at and explained what was going on clearly. It can be intimidating going to get your car serviced as a young woman who doesnt know much about cars, but I felt very taken care of here and really thought they did a great job. I will definitely be back when I need more work done!
I recently had a lot of expensive front end work performed on my 2003 Mercury Mountaineer as well as a front wheel brake job. I had another competitive estimate at the time I took the car into their service facility. I first spoke with Michael Arvizu about the brakes and the wheel bearings. He gave me a good price for the repair. I was impressed with the options that he presented to me. A few days later when I took the car in for the repair, the store manager, Frank Santoro, called me and asked me to come down to look at the control arms and sway bar links that had also gone bad. He made me an offer I could not refuseto replace the worn parts. I felt that I was treated fairly. Everything was clearly explained to me in the presence of the experienced technician working on my car. Since having worked on cars most of my life, I knew they were showing me these issues correctly and that they needed attention. I would recommend this service center to anyone, and have already done so to some of my friends. I hope they receive the same value added service that I received on my vehicle. This was my first encounter with Sun Auto.I hope they continue to maintain quality as their specialty.
I took my car here a couple of times. The technicians are honest. They finish the job in a timely matter. I recommended this place to a friend and shes very happy too.
Keep finding loose or missing bolts. Sales claims bolts missing when car was put back together after accident. A professional mechanic charging top dollar.... a 50 cent bolt properly tightened to specs shouldnt be an issue. I shouldnt have to inspect the work done by professionals to insure simple tasks such as bolts are installed properly. Extremely disappointed at the level of professionalism at Sun Auto.
For the longest time my steering wheel on my Jeep was bent 10 degrees to the left just for it to go straight. I went to the dealer and they replaced my rear track bar and said that not only that but my Jeep would need 3-4 grand more in work for the steering issue to be solved. I took it to Sun auto to get a second opinion and they found that two bolts were not installed on the new track bar that the dealer installed! They installed those two bolts, adjusted my alignment specs and now my steering wheel is straight again. I would highly recommend these guys!
Sun ran a diagnostic to determine the cause of a Check Engine light. They identified the cause (not a loose gas cap), fixed the problem, and had me out the door within 45 minutes. All AT NO CHARGE! Cant beat service like that...
Friendly staff and fair prices! Vehicle is running great now! Will definitely be going back!
Came for an oil change. Tried to get my inspection done, they told me they would do the oil change but that my car had a bunch of issues and that I needed to get them fixed before they would do the inspection. I was confused because the car was driving perfectly fine, I just came for an oil change and looked in to trying to see if I could get an inspection done at the same time. I declined them doing any repairs to my car, went down the street to Jiffy Lube and they passed my inspection in 10 minutes. My neighbors are right, these guys are a bunch of crooks. Dont do business with them!
The service tech, Alec, was terrific! He did a great job and let me know other services that would need attention.
I would have rated 0 stars if available. Was mailed a promo oil change offer and the mailing provided instructions for making an on-line appointment. I went on-line and made the appointment. Appointment was confirmed by e-mail. Showed up on time for my confirmed appt and was advised that“ our on-line system is screwed up, I can get you in, but it’ll be 90 minutes.” WOW!!! Get into the 21st century SAS Lakeway. If you can’t handle an on line data base for appointments, can you handle today’s digitally loaded cars? Maybe this was the best thing for me. Your performance demonstrated that I don’t want to take the risk of having your techs get under the hood of my car.
They are good at finding g issues with your vehicle but will not take responsibility if they make a mistake. I was doing my calipers on my truck but could not get it right. I took it to them to fixed and was charged $200 for them to swap out the calipers and refill the brake fluid. A week later the right side caliper came of while I was in traffic so had to tow truck home. I called to discuss with the manager but he said he would have to call back. I never heard back and they hang up when call. My advice get a second opinion or go somewhere else. They are owned by Sun Devil auto service out of New Mexico. I will not trust them with anything I have or anyone elses vehicle I do or dont know.
Wasnt a good experience at all. I needed a transmission filter and oil change on my Vette. Took the car in and they were kind enough to drop me off at my house. This is where the good experience ends. They called later to sell me additional services. Frank, the manager,, said I needed a complete tuneup including new spark plugs, wires, and filter ... I had just done a complete tune up and replaced these items less than 3 weeks before this. Yet they were trying to tell me I needed NEW ones. They obviously did not even look at the plug wires. I could go on, but you get the picture. Ill bet everyone that goes in for a simple oil change goes out with additional services not needed. Dont trust them! And definitely get a second opinion before allowing added services. We have choices as to where we take our cars to. Unfortunately, I wont be using SunAuto any longer.
They reference company protocol but never follow it. As far as oil change, these guys are best in town, would not recommend for anything else. I am $2k in a hole with. Problem that still is not resolved and each time we find out that the guy the previous time, who conveniently no li her works here, skipped a couple steps. No integrity here
Yes, I took my car in on Saturday to get my brakes fixed. The mechanic put the incorrect brakes and parts on my car. My car was smoking so badly that I had three strangers drive by and tell me. Let alone the smell of burning tires was great. On top of that it took hours to fix the issue on Monday because the shop did not have the proper parts. The manager was rude and didnt even offer a free oil change as a gesture of empathy on the behalf of his mechanics ignorance.
Good place to get a oil change and thats all Ive ever had done there fast and courteous
Very friendly and professional. Efficient and did great work.
First time living in Texas and going to this business. I must say I was very impressed. Michael Az was great advised me on what I was getting with my oil change told me before time how it wpukd take and it was on point for the time. Me being new to the area this will be my place to go to for a long time. Hopefully the experience would never change.
These guys are the worst. Put on new catalytic converters which were defective and when I took it back in at 7:30a.m. As they requested, two days later it’s still in the shop. Why? Because it’s not a priority. Why? Because it’s warranty work and they don’t make money on warranty work. They don’t update, because they’re not working on it, paying jobs take priority. They’re expensive and got a bunch kids working in the shop. You know the ones who think they know everything.Save yourself time, money and aggravation take your car somewhere else. You’ll be glad you did!
Duane Saunders and Kenny Jones rock the house. It can be hard to trust mechanics but not these guys. Not one bad experience yet for either me or my fiance.
Straight up, good customer service, going back.
Took my escalade for an oil change and inspection to sun auto in lakeway. They replaced my wipers air filter also rotated my tires and fixed my tire light! Im happy and so is my truck! I was out in under an hour at a fair price! Clean shop and friendly staff. Thanks Sun auto!
Impeccable Service. Fast, friendly and best prices around for oil changes! I will keep going back.
Went in for a state inspection and oil change. Service was fast and friendly, they also updated me on services i will need in the near future. Very satisfied!
I took my 1978 Ford F350 dually in because of a exhaust noise and a oil pan drain plug leaking. Dwayne called me back around the end of the day and stated I needed my exhaust manifolds resurfaced, (he did not even take them off to really check the surface) so I said lets do Headers. Another day goes by and they still didnt address the oil pan bolt leak. Day 3 and I decided to do the research for the headers because they were not looking and not doing any research. Day 4 still no oil pan info, so i decided to do the research and find whats needed for replacement, they were useless in this department also. Day 5, I found an oil pan replacement and headers for my truck and gave them the info to order the parts. Day 8, they are installing the oil pan and i get a call from work from them in a panic saying the oil pan wont fit. I get off work and rush over to the shop to see. Well they were trying to put the pan on backwards, I said turn it around and it fits. What a waste of my time and stress that was. So i am thinking alright they will finish tomorrow, (NOT). Day 9, I definitely dont trust them now and go in after work to discuss my displeasure. I talk to Dwayne about the problems and states he did not want to here me and i am a pain and never bring him parts to put on my truck again. I told him he was the one who ordered the parts and then marked them up $200 dollars on a $500 dollar item and $200 dollars on a $400 dollar item (headers and oil pan). He then told me to leave his place of business, so i did. Day 13, They said its ready. I picked it up to find the job not complete. The stater was not adjusted, the oil pan was not installed correctly at the dip stick (leaking oil), The headers that they marked up $200 dollars from retail came in bent at the canister and the mechanic scratched them all up and then got them really dirty and didnt clean them before starting the motor so they have burnt in stained and scratched marks for ever. The new oil pan that was marked up $200 dollars was dented and scratched upon installation and they tried to cover it up with paint but its very noticeable. DONT TAKE YOUR OLD CLASSICS TO THESE GUYS THEY HAVE NO ATTENTION TO DETAIL AND WILL DAMAGE YOUR NEW PARTS, PLUS CHARGE YOU. UNFORTUNATELY I HAVE TO DRIVE BY THIS PLACE EVERY DAY WHEN I LEAVE MY SUBDIVISION. JUST BAD MEMORIES.. BEWARE
Hope you dont need a tire patched an hour before they close because these fellas dont really seem to care. Theyll shake their head and thats pretty much it. Plan your car emergencies accordingly.
Love the mechanics because they are knowledgeable and they offer very fair prices
I give it a one star for location but for satisfactory work the first time, that will never happen, thats if you want to pay 650.00 labor on a part that costs 132.95 and have to have done again at one year. Strangely, the fuel pump I had on my car lasted 18 years, the one Sun put on lasted 12 1/2 months, but, they only warranty it for one year !!! But, after running the part numbers down, this part from the distributor offers lifetime warrranty therefore, they get the lifetime warranty and you get one year, hmmmmm. Bunch of crooks on the corner.Thus, you have to have another. Its back to the dealership for me, definitely cant trust outside the dealership auto service centers, like this one, anymore. So, all in all... go somewhere else unless you just like giving money away to incompetent shade tree mechanics.
OMG, these guys are awesome. Ive never experienced such customer service in all my 30 years of car ownership. Not only did they fix my baby promptly and get me back on the road, but they worked with me on a payment plan since I didnt get paid until the following Friday.
Excellent service! Knowledgeable and friendly. Plus, as someone who usually has kids in tow, they have a little area for kids to draw and play.
Had a bumpy start at first, but got all the services I needed. I also talked to the manager for a while and I learned quite a bit. They do good work. I will be going back in the future.
I had a repair that was suppose to take 5 days max they kept it 11 days then order they wrong parts so it took another 3 days. When they removed my exhaust they just broke it in several places they said it wasnt serviceable . Thats only because they cant weld. This was part of my $5400 dollar bill. I had to spend $400 more at another place to fix it. They could have taken it somewhere but no give it back to me with a big hole in the exhaust and all the welds broken.I took it there because the engine was making an unusual noise,they swaped it now after $5400 the engine they put in wasnt run tested and it makes noise so I still have a an unusual noise in the new engine. Im very dissapointed!
Very good service!
Stay away unless you like supporting companies that take advantage of elderly customers that know nothing about cars. You really try to sell my dad over 3k worth of unnecessary parts? What a joke.
My son was nervous about going in to get his oil changed for the first time because some of his friends had felt taken advantage of from other places - he had a great experience and got his oil changed and car washed and a small repair done complimentary for less than his friends regular oil change - you have a new customer for life - thanks
Great place in Lakeway to get your oil and maintenance done.
Great staff at front desk, very fast and efficient crew in bay. Found my new auto care location! Will be taking wifes car soon.
Dependable crew with quick service and very informative. No other automotive shop can compair to sun auto.
These guys are great. Very friendly and honest, and their prices are fair.
Full synthetic oil change at jiffy lubes price for regular oil. No bs about price. No upselling. Great friendly service.
Got my Oil change and breaks inspected. They told me I needed my break pads and rotors replaced and gave me a quote to get it done. I asked if I bought my own parts if they would do the labor to get it done and they said of course. When I showed up after spending $300 on parts they said they couldnt do it for me because it is against company policy. Waste of time and money, dont come here.
I got lucky but their mistakes almost cost me my car and even my life depending on timing.So they guy I talked to was really nice. I waited an hour and 45 minutes for an oil change and tire rotation and while they purposely messed up my car. The service was deplorable! They claimed all the lug nuts on my tires needed to be replaced but when I went to to discount tire (on their request, so I could bring back the lug nuts for them to put on) I was one surprised to find that 2 were missing they just forgot to tell me that they didnt put them back on and the guys at discount tire all claimed I didnt even need them replaced. On top of that I told the man at the desk that I was going on a road trip to Colorado not only did he try to get me to pay some rediculous amount for a 100,000 mile tune up but now that Im back in austin my cars service light turned on and come to find out they FORGOT to put the cap back on my coolant. Im having this place recheck all of the work that they did because of all these mistakes I have found! It may be cheep but its not worth it unless you want these guys to purposely ruin your car so that you buy more services. These people should be closed down DONT GO THERE!! I was lucky you may not be
I recently spent roughly $3K in truck repairs and it runs great now. Big thanks to Frank for his great customer service!
Friendly, conscientious staff, top-notch mechanics, timely service, quality work.
Excellent customer service! Great work and an amazing price!!
They were able to get me in same day, order the sway bar part kit, have it delivered, installed, out the door in 1 hour and at half the price Firestone in Stiner Ranch quoted. This is my new auto repair shop!
Frank give good service.
Sun Auto is a great automotive spot! The manager Dwayne goes above and beyond for his customers.
Gave me the run around. Had to keep calling back, just to find out I would need to bring my vehicle back in because they forgot what was wrong with it.
Great location, free shuttle, friendly staff. Come see this place and get a free estimate.
Staff started off great but made too many errors including putting the incorrect part of the car.
Good repair shop, honest mechanics.