Robert has been our agent for about 8 years now and has assisted us with all of our insurance needs, banking/refinancing, life policies and investments.Over the years, he has really earned our trust through his knowledge and guidance. Robert listens very well, giving you the sense he is looking out for your best interests. Weve always received professional service and feel very confident with his recommendations. Our experience with his team has been also been exemplary.On the lighter side, Robert is personable and appropriately adds some humor from time to time.If you want an agent that you can depend on, he is definitely your guy. Thank you, Robert.
My wife and I are clients of Robert from State Farm. We recently were involved in an auto accident where the car was considered a total loss. It was a leased vehicle with only two months until the end of the lease. We were considering buying out the lease at the end of the contract and had received a quote from the leasing company to purchase the car. Then the accident. State Farm valued the car 25% higher than the leasing company. To follow proper channels the leasing company first received the check to settle the lease. We were then sent a check from the leasing company for the difference. We were then able to use this money for a substantial down payment on a new vehicle. We want to thank all of those at State Farm and especially Robert and his staff for taking great care of us and handling our claim efficiently. We are extremely happy on how everything was handled. Thanks again. M & J Cook - Lakeville
Judy did an amazing job setting up insurance for 3 of my 4 kids. They had to change insurance and I said we need to use this office. I’ve had nothing but positive, kind, professional service since day one. I’ve been a State Farm customer since my first license. We have our homeowners insurance at this office as well. I was in a car accident a few years ago. They made the whole experience effortless. Step by step they guided me. I can not say enough about the staff and this StateFarm office. You won’t go wrong with Robert Joswiak State Farm.
I have been with Roberts office since he started his agency. When I was going through some changes in my life Robert sat down with me to make sure my car, home and life insurance was covering my needs and fit in my budget.Thank you Robert, Jane, and Sue!!
Great customer service! Judy is awesome, she’s always helpful and provides me with prompt, professional service every time I reach out for assistance. I look forward to receiving Birthday, Thanksgiving and Christmas cards from the Staff each year...sometimes it’s the little things that makes your day!!!
My wife and I turned all our property/car/boats to Robert and his staff from another agency some years ago! Going local in the Lakeville community was the best decision we made! Robert has a dedicated staff of gals (Judy, Jane and Sue) that always treat my wife and I as tho our problems or questions are theirs! I have enjoyed this First Class service so much, Ive turned my kids to State Farm and hope they will one day --- do the same with theirs! Thanks Robert and Jane, Judy and Sue!
Individual that answered the phone was very cold and not interested in helping or discussing what I called about.
Best Customer service around. I was anxious to switch over my policy to my new car. Called the after hours service and spoke with a gal named Perry. So personable! We had a few laughs while she switched things over. I have complete trust in everyone who works for Robert. Above and beyond, always.
We have been with Robert Joswiak and State Farm for a few years. We use them for auto, home and business and have had nothing less then the best experience! His staff is amazing with the best customer service.We usually work specifically with Jane who has helped us in so many ways. She is very reliable, respectful, thorough, and dedicated. I am always amazed at how fast she can get me information I and/or reports ask for. In the past I would shop around for insurance every couple of years….. because of her, I no longer do that!!The rest of the staff just as kind and willing to help!!
We recently switched home insurance providers and they were rude and difficult to work with. They are extremely expensive and not responsive to questions. Dont waste your time with this State Farm.
Last year, we bought a home in Roseville, MN and were fortunate enough to come across Robert Joswiak. I have always felt like we got a great deal on the home insurance, and since then we have added two cars and an umbrella policy to our total insurance package. One of the employees, Frank Wergin, has been especially helpful in making sure that we have the coverage we need and at a price point that is great! They always make it easy to understand what you are buying, why you need it or should want it, and ensure that the process of getting and maintaining your insurance is easy.
Best prices and the friendliest people ever!!! Been with them for 5 plus years. Never an issue.
We have lived in Lakeville and moved to Northfield, but kept all of our insurance with Robert Joswiak at State Farm. From home policies, auto policies for multiple cars, life insurance and our recreational policies for snowmobile and boat insurance they have us all covered. With our moving changes this past year and teenagers with new coverage Judy has been wonderful in helping us find the right coverage and getting the maximum discounts. I love being able to email to ask questions and Judy always responds the next day with answers. Thank you for making working together so easy!