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Averett Septic Tank Co Inc.
2610 Longhorn Ave, Lakeland, FL 33801, United States
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Averett Septic Tank Co Inc.

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Je
Review №1

Had a new drainfield installed. The overall service  was an A+. From start to finish.Everything was well planned & scheduled a few weeks out but when the time came for service they were very prepared. I was like wowed by the way everything was tore out and replaced! Averetts crew was very organized and worked so efficiently. Great time management and was  ready for the next step through the whole process!I have never been more pleased with a service company. The whole crew deserves credit for this job!! They were Outstanding! Thank you for providing us with the better than expected septic service!

B
Review №2

Dillion was wonderful. A great experience with pumping my septic tank. He was fast and friendly

Ni
Review №3

Johnnie came out and was awesome! Funny, professional and helpful. He definitely went above and beyond.

Mr
Review №4

If you’re looking for someone who goes above and beyond their service tech Dillion did just that. He was very honest and upfront with us and explained what our issue was and worked tirelessly to help us fix it.

Ke
Review №5

Used Averett several times and theyre always professional and they get the job done right. Jimmie Stafford was a pro, very knowledgeable and did great work. give that man a raise!

Ma
Review №6

Mike professionally cleaned out my septic and is a great member of the Averett Septic crew. He values his work and goes above, and beyond to get it done right the first time, he opened both ends, went above and beyond, cleaned my filter, and sealed the sides of the concrete entry ways to avoid rain water to enter, unlike the other septic company I used 6 months ago, that just sucked on go. Thanks again Mike, your the man!!!

Je
Review №7

Johnnie came out and pumped my septic tank he was absolutely amazing!

mi
Review №8

I can’t say enough good things about the experience I had with Averett today. Late morning Saturday my wife comes out to the garage to inform me that all drains are backing up, nearly losing my mind because it is the weekend I called Averett. The phone number went to an actual employee and not a call service, dispatch was able to get Billy out to my home later that afternoon. Billy arrived right on time, located the septic in seconds and reviewed all possible scenarios. As luck would have it my tank was just VERY full. Billy went straight to work and my plumbing was up and functioning properly in no time. Billy was courteous and professional, a great representative for his company. The charge was slightly greater than a regular pump because it was the weekend but I without a doubt got my money’s worth. I will definitely be recommending Averett to all those in need of septic service and will look to them for any needs in the future. Thanks again to Averett and Billy for saving the day!

Ap
Review №9

Making the decision to have the work completed by Averett was the best decision I made! I cannot say enough great things about Jerome… He is such a great guy and extremely professional! The installer Tony & his helper Oliver were great as well - They arrived and immediately went to work and did not stop until the job was complete! Same day service install & no inconveniences on me. KUDOS to all involved!!! I am a VERY satisfied customer - Thank you again!

Ry
Review №10

Not a trust worthy company. Don’t allow them to rip you off.

Ro
Review №11

Averett Septic Tank is the best! We had our septic tank pumped and Scott was great. Came on time, gave me good advice on taking care of our septic system and was friendly and professional. Did an outstanding job and I am very pleased. I highly recommend Averett Septic Tank.

Ch
Review №12

I want to thank Chris and Roland for the fine job awesome gentlemen

To
Review №13

Started noticing our drains were slowly draining and knew we were about to have some septic issues! Being fairly new to Florida, I asked a coworker who to use for septic pumping and possible repairs. They gave a business name and called them. They told me they were about a week or so out but recommend Averett. That was very nice of them so I called Averett. Glad I did! I called Monday afternoon and they were out Wednesday morning at the time they said they would be here. Scott showed up and I told him the problems I was having. He got to work immediately and found the location of both septic tanks. Fixed a clogged pump, cleaned out a full tank, inspected the other tank and cleaned out the filter and made sure everything was working properly. Scott was extremely professional and answered all my questions. The cost was less than what was originally quoted when I called. (The office personnel were extremely nice and professional also! Talked to a real person the entire time and not a machine) I added an extension lid to the tank to make it easier to clean in the future. Price was right and Scott was able to save me some money. Highly recommend Averett for anyone needing septic service! I will definitely use them again and put their number in my phone in case of an emergency! Thank you Scott and Averey Septic Tank for being quick to fix my problem!

Mi
Review №14

Called to get a quote to have someone come look at my septic outlet. Greg was kind and patient on the phone asking me clarifying questions to not have me waste money to with having an agent come out. We figured somethings out, he referred me to someone that would actually help because of it not being a service the company provided. Thanks for your patience and kindness keep that up the world needs it now.

Va
Review №15

I cannot say enough good things about my experience with this company and have already told my friends and family who to call if they need septic service. In the past I have had some not so pleasant and unprofessional experiences with other septic companies but from now on I know who to call. I called early one morning and Scott showed up on time and couldn’t have been more helpful and kind. If you need your septic serviced give these guys a call, you won’t regret it.

El
Review №16

This company save my day, I had an appointment with Affordable Septic Services today at 10 but they never show up, I call them to make sure they were coming they confirmed theyll be there at 1pm but called and cancel because of the rain mind you we have no rain. I call Averett they told me they be here between 2 and 4, he show up at 2:20. He was very professional, explain everything to me, and also make sure everything work before he leaves. I am very pleased with his work.

An
Review №17

Mike our fieldworker was absolutely amazing he went above and beyond. The office staff was friendly and they came out a few hours after i called. From the first moment of contact to the final interaction it was nothing less than amazing. I highly recommend this company for any of your septic needs they wont dissapoint.

Ki
Review №18

Jerome came out to our house right away for an estimate for a new drain field we needed. He was informative and knew his stuff right from the start! Our team that was sent out for installation was Aaron and Lenard, they were right on time and super pleasant to work with! They had everything set in place and up and running with no time!! Overall these guys are a super stellar team from start to finish and we will recommend them to anyone needing their services!! Awesome job guys!!!! 😊

Mi
Review №19

A+ experience. Had my septic tank serviced. All around excellent customer service. Mike, the Tech, was an absolute amazing individual and represents this company well. Keep it up!! Will forever use/suggest Averett.

To
Review №20

I called at 10am and Had Mike show up at 1pm to Pump my overflowing septic tank. Mike was awesome, friendly and professional. He is still in the truck outside as I type this! Highly recommend this company!

Ri
Review №21

I was in a tight spot with a full septic tank on a weekend. Everyone else could only maybe squeeze me in on tuesday, but Averett had my back. Sent their driver Johnnie and his partner (whose name I didnt catch) out on a sunday morning for a fast, friendly, and professional pump out. Everythings back to normal now. Thanks Averett and Johnnie and co for helping us out!

Ni
Review №22

Averett Septic was great from start to finish! Greg got back to me right away for quick service. Shout out to Mike who came to do the job! He was so friendly and explained everything about my septic tank to me. I will definitely recommend him and this company!

St
Review №23

Im a tough critic, but there was noting to criticize about my experience with Averett Septic. From my initial phone call to a knowledgeable Saundra, to the follow up call from dispatcher Greg, to Johnny showing up at my door, everyone was top notch. Saundra quoted a fair job estimate with an understandable extra fee for my location in East Polk. Greg called saying I would receive same day service. Johnny called when he was on his way. Showed up on time. Clean, nice looking truck. Driver was super-nice. Worked hard on my specific situation - a two hour job. Explained everything as he went along. Yard was put back like it was found. Quality. Value. Professionalism. Responsiveness. Punctuality. Averett Septic had it all!

Me
Review №24

Called Averitt in desperate need of having my septic tank pumped and filter unclogged. They answered the phone before 7am and had someone at my home by noon. Awesome service. Price was lower than what we had paid in the past. Whole expierence was seemless and easy. Thanks so much. I would highly recommend using this company and will be doing so in the future!

Ch
Review №25

I have had Averett come out three different times. One for a pump, one for installing risers, and most recently to replace the main line going from my cleanout to the tank. Each visit, they were on time and friendly. They do the job the right way and dont over charge you.

La
Review №26

Called Averett Septic out to have Septic pumped. Had an appointment the next day. Billy came out and was friendly and very professional. He explained everything to me as he was doing it. Will definitely recommend and use again in the future.

Ta
Review №27

Averett installed a new system for me when I purchased my place 8 1/2 years ago. Its been great! Called to have it pumped and they came out same day! Easy, fast, inexpensive....great!

Bi
Review №28

Quick professional service, technician was very professional, nice, explained everything, great to do business with! Highly recommended

ta
Review №29

First class service from start to finish! My husband and I needed a new drain field system installed. Jerome came out right away to provide us with an estimate. He was such a great help as he took the time to answer all our questions and concerns. Jerome also went above and beyond as far as getting back to us whenever we called. We cant thank Averett (and their entire crew) enough for the great work they did on our drain field. Even the clean up they did afterwards was amazing. First class company for sure!

Mi
Review №30

We had marvin come out and empty out our septic he was awesome beautiful personality and hard working very determined to make sure our septic was completely cleaned out MARVIN THIS SHOUT OUT IS FOR YOU MAN THANK YOU I will definitely use you again man thank you again God bless

Ho
Review №31

One of the employees named Jimmie referred me to his company. I called and spoke with Greg on Monday about my situation and he had an employee come right out the very next morning first thing. The employee Scott was very nice and professional. I would recomend this company to anyone in need. Thank you staff, excellent service and thank you Jimmie for the referral.

Am
Review №32

The man that came was real nice, sonny was very kind d and worked me In to a full scheduled day for my emergency pump. I had a bad experience with another company the day before and Averett made it right and took care of me. My tank got pumped sealed and covered back up in a timely manner. I will be using them again in the future. Thanks for putting my stress at ease.

Ch
Review №33

Awesome service... called and got an appointment 2 hours later. Tyler was super professional and helpful!! He fixed the issue immediately! Also they don’t price gouge.. worth every penny.

su
Review №34

I have used them to pump septic tank at two different places. They have been great to work with and reasonable on pricing. I never leave reviews but feel I need to compliment their employees. They are very sweet, helpful and knowledgeable. Thanks so much.

Ti
Review №35

The staff was really friendly and professional. They quickly diagnosed my problem and repaired my septic tank and a broken top that caused a huge hole to open up in my backyard. Since the repair, everything has been working fine and no more hole. The price we paid was reasonable. I would hire them again for future work.

An
Review №36

I forgot the name of the fine gentleman who took care of my family and he went above And beyond on everything he did answered all my questions was very friendly efficient and even took time to help take up extra metal that I had over the entering port so that my grass could grow I will use Averett again and I thank them for their great people

El
Review №37

Easy to contact & set up an appointment for the next day. Tech arrived early and explained what was going on. He fixed a clog that had us backed up for a while & emptied our tank. He even explained how to operate our pump (new home owners) He was very professional and informative. Thank you Alex!

Sh
Review №38

Wish I could give less than 1 star. Drain field blew out after 5 days! Flooded my shop!They came out and filled it with more sand.Drain field blew out in the same spot less than 2 months later! Shop flooded again!No one wants to take blame. Says I have to put it on my insurance! Their faulty install!Not happy at all!!!

Za
Review №39

Charged me three times which resulted in my bank account begin over drawn $1500. They processed one credit but not the other. They wasnt me to wait a few days. Really? I have bills coming out that are going to bounce because of their mistake. I asked if they could bring a check by so I can make my car payment. Secretary said she would call me back. Nothing! $2100 mistake. Why should I continue to wait and pay for it?

De
Review №40

We had a great experience! We proceeded with a full replacement with septic tank and drain field. Quick turn around time (job completed within a month) with obtaining the permit and we had no issues during the installation. Jerome was great and answered all my questions. We had gotten a few other quotes that were within price range but chose them since we were most comfortable with them. We would be more than happy to recommend them anytime someone is in need of septic or drain field issues. Thanks again! Estelita Engel and Devon Lynch

Su
Review №41

Great service, professionalism and prices are great!

Sc
Review №42

They did an amazing job at my house. It was a big job and they got in and out in one day. Employees are great to work with. Keep up the good work!

ja
Review №43

They did a great job, last septic service i called gave up finding my tank, but not these ppl there awesome found my tank and even installed a new top for it i highly recommend this septic service

Jo
Review №44

I was distraught with a septic backup that just so happened on the 4th of July. I called several places. Most with no answer, And one that actually told me to call Averett septic. Thats good when the competition recommends you☺️ anyway they were at my home in less than two hours. They fixed my issues, Explained what some of our issues were. They also educated us on things that we could do differently to help us in the future. Thank you so much for your customer service. Giving up your holiday to fix my septic! I definitely recommend them!

hs
Review №45

These guys were Great! They showed up a little early for our appointment and got right to work. The service guy, Austin, was pleasant, professional, informative and he went out of his way to help us with a messy situation. We would definitely recommend this company.

An
Review №46

I use Averett for both my restaurant grease trap and home septic. The staff is always friendly and professional. They have gone above and beyond with their service at my restaurant and their rates are very reasonable. I would highly recommend them.

Ca
Review №47

Sonny + Ron cleaned out our grease trap with efficiency, speed, and kindness. Great customer service. Would highly recommend!

Al
Review №48

1st call was awful, the 1st guy didnt know what he was doing or didnt want to do anything. Called the guy in charge (Supervisor) because they charge me for a service and didnt do anything. 2nd guy was great. He knew how everything works and fixed it very quick. He explain to me how things should work, sometimes is not about the money but how the work is done.

Le
Review №49

Travis was a professional, he was on-time, very knowledgeable and courteous, he helped us find the tank and explained what he was doing as he did it. I would highly recommend this company.

Ho
Review №50

This company was a pleasure to do business with. Scheduling the appointment was easy, they were on time and Tyler (field tech) was professional and helpful. They exceeded my expectations.

Mi
Review №51

Having issues after 1 year of installation. They promised to come out and clean filter and refused to come out with out a charge. I feelThey are dishonest

Ma
Review №52

Customer service was amazing, i had a small issue finding a place to do my inspection and the lady in the office helped me tremendously. thank you again Averett.

Br
Review №53

Excellent experience with this company. First time using them.

Je
Review №54

We used them a couple months ago! They were great and priced very reasonably.

Ha
Review №55

For many years we receive excellent service by their technician Ronny of our HOOD septic system.

Ro
Review №56

JUST A FEW WORDS TO SAY THANKS TO A GENTLEMAN WHOOSE NAME IS JEROME. I CALLED TO ASK A FEW QUESTIONS AND HE RESPONDED IMEDIATELY AND COULD NOT HAVE BEEN MORE POLITE. THIS WAS GREAT CUSTOMER SERVICE AND I WANTED HIM TO KNOW HOW MUCH IT WAS APPRECIATED.THANKS AGAIN,SNOOKIE@THE BRICKYARD

Jo
Review №57

Wonderful company to work with! Highly recommend!

la
Review №58

Fantastic service ... ok so I have this nice system put in by these friendly people, last year, from Averett Septic Tanks and I probably overloaded the system by having a huge party of over 100 people. Well with the party or without the party it was about the time for a 6 month maintenance check. There is an alarm and A red light that goes on if there are any problems. So the red light does go on along with the alarm and I give them a call and they tell me very easily how to just switch it off. Then they came out in with 24 hours of my call and checked the system out. The filter was dirty and was cleaned and I didnt have any down time from the experience. The guy that came out was Sonny and he walked me thru what he was doing and also explained how the whole system works. A real friendly guy that represents their company well.

Ju
Review №59

Great customer care very friendly def will use again for any needs

Ja
Review №60

Great service.Technician was prompt, polite, and professional.

Mi
Review №61

Mike Ingram Project ManagerGreat Company To Be Employed. I Have 20 Years Of Septic Tank knowledge 12 With Averett Septic Tank Co. With Customer Services Being Our Top Priority!!!!!

Sa
Review №62

We had some issues in our newly purchased home, and had called 3 other companies to try and figure out what was wrong (no one could find our septic tank!)..Johnnie came out and took the time to really help us pump our tank, inform us what our next step was, and cleaned out our pipes. He went above and beyond what 3 other companies couldnt even do. Thank you!!!!

Ga
Review №63

Great folks

Cy
Review №64

Prompt and professional. Excellent job.

Ga
Review №65

Ripoff dont go there service suck.

De
Review №66

Very fast and good!

Ju
Review №67

Great experience with a great company

Information
52 Photos
67 Comments
4.7 Rating
  • Address:2610 Longhorn Ave, Lakeland, FL 33801, United States
  • Site:https://averettseptic.com/
  • Phone:+1 863-617-7234
Categories
  • Septic system service
  • Plumber
  • Sewage disposal service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7am–5pm
  • Thursday:7am–5pm
  • Friday:7am–5pm
  • Saturday:7am–5pm
  • Sunday:7am–5pm
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