On Wednesday, September 15th, 2021, after going to two Sheriffs Offices (1st Bartow & 2nd Winter Haven), I learned that the Sheriffs Department is not doing fingerprinting due to the times of Corona. So, I call Lakeland Police Department, who informs me the same. So, I turned to google for fingerprinting services NEAR ME, and I called Accurate Live Scans, LLC, who told me they were closing soon to come in Friday 8:45 a.m. to get the fingerprints I needed after discussing those specific needs in detail and the costs. I arrived Friday morning to get fingerprints, as discussed, on Wednesday and then was told that they are sorry only law enforcement can do those we cant. I did discuss what the fingerprints were for and the specific card I possessed to bring in for these requested fingerprinting services prior to my valuable but wasted time battling Friday morning traffic, and a day was taken off for the needs of this appointment. I did get an apology, but one must not be so misinformed in their company after a thorough discussion gives me an appointment for what they dont do, correct? It is not ACCURATE to do business this way, especially after detailed discussion allowed me an appointment that was useless because they dont do it, but give appointments to do what they cannot. In 40 hours since I was given the appointment, the laws didnt change. So, why give me an appointment for something you dont do? Whoever answering the phone and discussing my needs to then arrange the appointment is either unaware of their companys abilities or is inconsiderate of others time. Im disappointed and hope this review will encourage that all parties/employees who are speaking for this company moving forward gives an accurate account of what they can and will do. Especially when my needs were given, questioned, and discussed thoroughly before being given a useless appointment.
Mimi was extremely professional, and pleasant! She answered all of my questions, and took the time to make sure I felt comfortable about the entire finger printing process during this pandemic. I highly recommend this business! The pricing is also fantastic, and youll be in and out in five minutes if no one else is there. If you want to avoid a wait if there are people in the waiting room just give them a call and theyll make a same day appointment for you!
Small company with a pleasant staff. Got 2 fingerprint cards for $20.
Quick and easy. 2 of us were in and out in less than 20 minutes.
Quick and easy!
Very professional very knowledgeable and great service
Great service and awesome people!
Great service. Super friendly staff. Very quick process.
Wonderful place--the owner is professional, friendly, and knowledgeable. She was very quick and efficient completing my fingerprints during my visit and was able to work within my schedule.
Very fast, Ashley did a great job
Fast and easy. I highly recommend them if you want a smooth transaction. This is my second time using them.
Mimi has the best personality and most professional attitude in the business. She goes the extra mile to help her customers.
This lady was awesome. I was able to get in and out. This location is by appointment but if you are running late or need a quick turnaround, call her and she will work with you.
Service was great and process was quick. Recommend you set up an appointment.
Courteous and informative staff!
The lady was super nice to me and my son. We were in and out and as she promised, our results were delivered in days. Too bad the people reading them are STILL in the process.
Fast and convenient. Helpful staff
Very professional and kind! 💕
Check this place out for extra care service and prompt results. Lets keep small businesses in business.
This place is FANTASTIC! I will only go here in the future for my board of nursing finger prints
Nice
Very professional and convenient. Recommended
Great customer service. They came to my school and did my scan within minutes.
Both women were knowledgeable and helpful. They explained everything and answered all my questions.
Great!
The ladies here are Awesome
Mimi went out of her way to help me get my fingerprinting completed. Thanks!
Awesome customer service
It was fast and she was very nice
Very helpful, was accommodating last minute
Wonderful lady, great service
No complications.
Fast service
Mimi was very knowledgeable and had us right in and out. Highly recommend 👌
Excellent and very reliable service .... Miss Minnie is very nice and attentive ... results in no time ... recommended💯✔