We dropped off chairs that were rented at the location specified, and received a call shortly after that we dropped them off without speaking to someone outside and were immediately charged $300. We stood outside for 15 minutes and nobody came so we left them in a nice order with other chairs outside, only after speaking to owner on where to ‘drop them off.’I would suggest that if another customer needs to speak with someone for drop off, that the person inside walk over and introduce the customer to the associate.The owner is very unprofessional and does not know how to run a business. She is short tempered and extremely rude. Although the chairs were cared for, she referred to this act as treating them like junk.I would highly advise that anyone considering renting from here to think twice and choose a reputable company.