Alex has ben my agent for many years. His is professional,knowledgeable & his customer service is amazing. I recommend him to anyone that brings up insurance in conversation.

Alex is the most professional reliable insurance agent i have ever deal with always with honesty and cares about his customers very recommended you wont regret it....💯👌

The state firm agency is very professional very caring team they do a great job the rates are very reasonable and overtime they repair your credibility with the insurance agencies great job thanks for all your help Steves Home Improvements

Genuinely one of the most efficient and thoughtful state farm offices Ive ever had the pleasure of working with. From their front office staff to the agent that signed me up! My agent, Heather, was able to put together a vehicle policy exactly as requested and also helped me to set up life insurance and a hospital income policy. She goes above and beyond for her clients, as Ive told anyone I know who is looking for a quote, and I couldnt recommend her more! Look no further!

Great office! They found ways for me to cut my bill and save some money. So important right now!! I feel like they really care about me. Excellent customer service!

Agent Alex Sotelo is always quick to response with any questions I have and is quick to help as well. Respectful and professional. Him and his coworkers always keep me up to date if any new changes are coming up or with new ways to save more on my insurance. Awesome team.

Alex, Heather, Kiara and all the other employees there are ALWAYS so helpful. Alex has helped me tremendously and I highly recommend him and the Whole office for your Insurance needs! You will not regret giving them a call!

Alex is the BEST agent ever, he is professional and responsive. Any time I have had questions he is always there to assist with a warm welcome. His professionalisms is most appreciated!

Alex Sotelo was so helpful, kind, and professional when we spoke today. He answered all of my (many!) questions efficiently. I highly recommend Cynthia and her team for all your insurance needs.

I have had State Farm since I learned to drive decades ago. Everyone has always told me that I need to shop around, SF is so expensive. Let me tell you, since Ive moved to Florida, Alex Sotelo has gone above and beyond making sure I am getting the best value for my dollar (whether it is homeowner or car or whatever) while providing prompt and thoughtful service. I cannot thank him enough. I am a nightmare worrier and he takes it all in stride. I highly recommend.

I’m very satisfied knowing I’m in good hands with the Cynthia D’amico State Farm office. Alex is very knowledgeable in all aspects of the business and I feel very comfortable going through him for any policy I have now or in the future.

I just bought my first car and I didnt know what kind of coverage I needed. they were so helpful and kind! they gave me a really competitive rate.

This office really cares about their customers. When I filed my claim a couple weeks ago, I didn’t know what to do and I called the agency and they explained all the steps I had to take. Were very helpful and convenient. I would highly recommend them to anyone. I am so very thankful I moved my insurance to State Farm. They’re still being helpful while my car is still being serviced. I’m very grateful.

Alex is always available for any questions I have about my policy. Lower rates is his priority! He’s always looking out for his customers and his customer service is spot on!

Good location. Helpful Employees.Adequate parking.

What a great experience I had dealing with Alex in this office. He is so knowledgeable and patient. He took the time to explain everything to me and saved me $. I will be referring all my friends!

Alex is a great agent! He was always helpful and able to answer all my questions. I have shared this agency with others when they were searching for insurance.

By far the best service Ive ever had from an insurance agency. Heather is by far the best. She knows her product and is very sweet and accommodating. Shes my pick.

Alex Sotelo helped me find a fantastic insurance policy for my apartment when I really needed coverage. I had a great experience and he was very attentive to all of my follow-up questions for weeks afterwards.

What a great service! 100% helpful with my plan!!!!

I have been with them for over ten years, and Alex is an amazing person to deal with! *Shari*

Heather is always very friendly and efficient. She manages all of my insurance needs!

A great office and staff to help you with all of your insurance needs.

Alex is always extremely helpful with whatever I need! He makes it easy when having to deal with insurance, which can often be a daunting task!

Heather and Alex have been extremely helpful with insuring and refinancing my cars! I dont think it could be any easier through them.

I have been with State Farm since 1989.This review was from a horrible dreadful experience I had with this agency in the past. However, it was removed I am assuming because I used names? Either way all members of my household are not insured through another company other than State Farm all together.Horrible customer service, lack of communication or any follow up this office made me almost move all of my cars from SF to another agency all together.How I wound up at Cynthia Damicos office : My stepdaughter went onto Statefarm.com and filled out the application for the credit card and at the end there was a What else can we help you with and it listed Auto, Home, Business etc insurance. So we just clicked the Auto button.The next day we get a phone call from Heather at Cynthia DAmicos State Farm office. Heather give us a cost for my step daughter to be insured. We were so excited because the rate was significantly cheaper than what she is paying now. Heather even told us that if Kourtney could get a Good Student letter it would save her another $20 a month for the next 5 years.I then personally went into Cynthias office and spoke with Heather and the supervisor Alex to explain that about 3 years she had gotten tickets up in Illinois, she got pulled over for no blinker but upon that stop she was cited with expired tags and no registration but this was her mothers vehicle.My Step daughter had hired a lawyer for these tickets and I wanted to be up front full disclosure and informed of this. They ran her license and said everything was fine.I then emailed Didi from the other State Farm office to request for all of our vehicles to be switched over to Cynthia DAmicos office. Didi replied asking for me to please stay with her office and I replied to her stating that we were getting conflicting information and to please call us. To that Didis reply was I spoke with Angela and discovered your daughter was driving illegally. I would be happy to honor your request to transfer to another agent. It gives State Farm the opportunity to review your household when changes are made. They will make sure that your household is rated properly. Thank you for the time you where with my agency. Best wishes. but refused to return my call!!I then sent the email thread between Didi and myself to Cynthia since she is the actual agent and have her possibly look into why her staff and another SF agent was giving me conflicting information. It took her almost a week to respond and she responded I spoke with a supervisor and because I am not the agent of record they were, unfortunately, not able to discuss all of the details of your account. I did, however, receive an email from the other agent, and she explained to me that Kourtney was driving on a suspended drivers license with expired tags. Unfortunately, with this new information, the other again would be correct in regards to insuring my step child. Also, if your policies are not Guaranteed Renewable, we could not guarantee that your household would not be affected. I hope this helps to clarify the situation. Please let me know if you have any further questions.I replied immediately that my step daughter has nor had ever driven illegally or had a suspended license and to please call me.I waited 6 minutes and called the office and was informed that Cynthia had left already I waited 24 hours and tried to get Cynthia again via phone and was told she was not in.At this point I called State Farm 800# which I explained that my step daughter has NEVER had a suspended license or driven illegally and the problem I was having with conflicting stories. The 800# put me on hold and escalated my call to which the lady said she needed to get underwriting involved.45 minutes later I was told underwriting gave my stepdaughter the green light and that she was good to go and had nothing on her license!Any business that can not return a phone call within 24 hours is a shame!!! Especially when they email you with false information!!!

They lied to you so can get extra coverage

HORRIBLE HORRIBLE HORRIBLE!!! BEEN WITH THEM 20PLUS YRS. YOU WOULD THINK I AM A STRANGER.

Nasty service

Thank you