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Pierce Custom Jewelers
1135 Townpark Ave Suite 1119, Lake Mary, FL 32746, United States
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Pierce Custom Jewelers

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Mo
Review №1

We LOVE Pierce Custom Jewelers! They helped us three years ago with resizing our wedding bands. This year my husband surprised me with an upgrade wedding band set and it turnout beautiful!! He even had a moonstone (my favorite) placed in the center stone!! David and Jason are a delight to work with and very knowledgeable. Please consider stopping in to see them and their amazing collection of jewelry.

Ro
Review №2

My fiancé and I spent nearly a year looking at wedding bands for my very contoured engagement ring. Considering we couldn’t find anything, we knew we had to go with a custom ring. Many stores said they would need my engagement ring for 3-6 weeks, which we weren’t comfortable with. We walked into Pierce Jewelers and we’re blown away by the professionalism, knowledge, and kindness. Jason was the main guy who helped us through the process, and Lance made the ring. When I saw the final product, I literally cried. It’s absolutely beautiful and better than I imagined. If you need a custom ring, Pierce Jewelers is where you NEED to go!

Ma
Review №3

This was just a fantastic experience. After buying a piece of jewelry they offered to clean my diamond for free and discovered 4 of 6 prongs missing on ring. This group is honest, knowledgeable, fair and FUN!! Thank you David!! Found my new jewelers!

Ju
Review №4

Owner (Lance) and staff very friendly. Great selection of jewelry. Extremely helpful and knowledgeable, will take time with you to make the right selection. NOT pushy just to make a sale. I definitely recommend this jewelry store!

Ja
Review №5

I wouldnt buy fine jewelry anywhere else. Lance custom-made a wedding and anniversary band to compliment my gorgeous Simon G wedding ring. The folks at Pierce Jewelers (including Jason and Jimmy) also educate about good ring care, how to get the ring off when its a bit snug and sent me home with jewelers loupe so I could identify my diamond readily (they mounted it with the inclusion at 12 oclock (or maybe its 6!) Thank you, all.

Ba
Review №6

Fabulous response to a concern; David the Manager was very professional, accomodating, and addressed the situation immediately.

Su
Review №7

Some friends recommended Pierce Jewelers and Im so thankful they did. I brought in some pieces and they created some beautiful jewelry from those pieces that I will enjoy forever. Im beyond thrilled, they are all kind, friendly, gave suggestions plus met the promised date. On a lighter note, just love the dogs :-) I would strongly recommend them. 7/2/19 - another great experience, thank you!

Ei
Review №8

Ive known Lance for over 20 years, my husband & I have purchased from him since he opened up, he is one of the nicest business man Ive ever met in town, And his staff is phenomenal As well as his pieces of jewelry and his prices

Ka
Review №9

I reached out to Pierce Custom Jewelers to create a charm for my nieces 16th birthday. I provided Melissa and Lance a logo, a date, and a general budget. Lance created a beautiful 10k white gold charm that exceeded my expectations. The time, attention to detail, and quality of work is fantastic. Ill post a picture after I give her the charm (to try to maintain some of the surprise). Thank you again - Im so glad to have found you all. (some detail on the order: I had reached out via the website and communicated through e-mail and text. Im in Michigan, theyre in Florida - the transaction was flawless.)

Bo
Review №10

I am so happy with my new ring!!! After being turned down by 4 other Jewler’s who were too scared to work on my diamonds, I found this ABSOLUTELY AMAZING Jewler and honestly I won’t be taking my jewelry to anyone else!! Thank you again!!

C.
Review №11

This is by far the best jeweler Ive ever met. I was gifted an heirloom piece of jewelry that I was worried about wearing every day. I was quoted over a thousand dollars to have the setting repaired by a jeweler in NJ who also told me the quality of it wasnt that great, that some of the stones should be replaced. When I brought it to Pierce, they complimented the craftsmanship of the piece. I had them appraise it for insurance purposes and they did all the simple setting repairs free of charge. Now THAT is customer service. They assured me that my piece wasnt damaged and could be worn every day. I now enjoy a piece of my family without the guilt of thinking it could fall apart. I go in for routine cleanings free of charge. I am always feel welcome in the store even though I may not be purchasing anything. Highly recommend supporting this business.

We
Review №12

I used Pierce for a stone and clasp replacement. The service and price were great. Recently I asked them to look at some donated jewelry for a cat rescue I volunteer with and I needed a watch battery for a donated watch. They wouldn’t let me pay and donated their time and the watch battery. Along the way I learned how they are all animal lovers as well. The jewelry in their store for sale is beautiful. These are good people

He
Review №13

Staff & owners are super friendly. The store has amazing jewelry with custom pieces as well unique pieces.If you need jewelry or any work done on existing jewelry, I highly recommend Pierce Custom Jewelry. They are able to work with all kinds of budgets.Love this place & the people!!!

Ja
Review №14

The best experience I have had in any jewelry store. I needed my earrings reset and I wanted the setting to be different than the norm. Jason made it easily possible. Everyone in the store was very nice and welcoming, even with my two little kids. The only place I will ever use!

Ai
Review №15

I cannot highly recommend this business for your jewelry needs enough. Whether it is browsing for a new piece or asking for something custom, their staff and inventory can do it all. My family has used them for my custom wedding band, my husbands wedding band, and to make two custom gifts for family. We are not extremely knowledgeable about jewelry or the custom process, but the entire staff went out of their way to ensure we had a great experience and were confident and happy in our purchases. When they say call or come in for anything, they mean it. Theyve altered post purchase items for us, cleaned and re finished jewelry all with a smile. They go above and beyond in their kindness, communication, assistance in explanations, and follow up. Also, their dogs are very cute.

De
Review №16

Stopped in to get battery replaced on two different watches. Jason was very helpful. I will definitely be back. Great customer service.

Ri
Review №17

We have been so impressed with the professionalism, honesty and work they do here. We have had custom rings made and an idea came to reality with Lance making us a family ring for the wife. Keep up the good work and thanks for all you do. Highly recommend Pierce Jewelers!!!

ky
Review №18

Excellent experience. They created a beautiful custom engagement ring. Very friendly and professional. A++ You wont be disappointed. I found my permanent jeweler and I refer them to everyone. Thank-you guys

Ne
Review №19

What a wonderful group of people. The jeweler not only does fantastic work but the customer service is what any small business should desire to deliver. Today I picked up a very sentimental piece of jewelry that I had resized. It brought me to tears to see the finished product. I will be a customer for life and will do my best to let others know what a wonderful establishment this is. Thank you Jason for taking great care of me!

Ka
Review №20

Jason was super helpful. I really needed my rings to be sized and polished but could find a place I trusted until Pierce Custom Jewelers. We will be a regular customers going forward.

Sa
Review №21

Jason was great, he was very personable and friendly and helpful. Answered all of my questions honestly and didn’t give me the run around. Over all a great place!

Al
Review №22

If you need jewelry repaired, minor or major, Lance is THE guy. He does awesome work. We’ve been going to him for many years. Also the store has a very nice selection of jewelry on display.

Da
Review №23

Lance, Jay and Jason are the best. They have a tremendous selection and the attention to detail and customer service is impeccable. I had my wifes engagement ring and wedding band and she had my wedding band made by them and we could not be happier.

Si
Review №24

Ive been a customer of Piece Jewelers for several years. But my most recent purchase made me a life long believer. Under their recommendation a Simon G ring helped me make our 20th anniversarya major hit with my wife. The ring is absolutely amazing. They are the only jeweler you need.

Ke
Review №25

Couldnt ask for better Customer Service and their Selection of Jewelry is extremely unique. My Wife and I wouldnt think of going elsewhere to purchase Fine Jewelry and repairs. Ask for Lance

Ch
Review №26

Beautiful store and amazing pieces of jewelry. Wonderful customer service. I will certainly be going back :)

Be
Review №27

Melissa, Lance and David are my favorite people today! I recently lost my engagement diamond of several years and had to replace my entire ring. I worked with Melissa who knew exactly what I was looking for and in no time at all we found the ring of my dreams! Thanks Pierce Jewelers :-)

In
Review №28

Very unique and amazing jewelry.Customer service is the best”” very friendly!!!Highly recommend!!!!

Lu
Review №29

Amazing customer service, friendly staff and very attentive to our needs.They are now where we shop for jewelry!

Ri
Review №30

Great to work with, had both wedding rings MADE by Lance...as well as another ring. Service is amazing..they go out of their way to ensure you get exactly what you want.

Am
Review №31

Always a pleasure to work with and their customer service is top notch! Ive been a customer for years and wouldnt go anywhere else.

Em
Review №32

Lance is wonderful knowledged and professional. Beautiful store and magnificent jewelry.

Gr
Review №33

Stopped in for a watch battery and to see if they could fix my DIY Citizen watch band debacle. They did both and treated me like I was there for the biggest purchase ever. I’ll never be their “biggest” customer, but I’ll ALWAYS be their customer.

Information
47 Photos
33 Comments
5 Rating
  • Address:1135 Townpark Ave Suite 1119, Lake Mary, FL 32746, United States
  • Site:http://piercecustomjewelers.com/
  • Phone:+1 407-805-0420
Categories
  • Jewelry repair service
  • Jewelry appraiser
  • Jewelry designer
  • Jeweler
Working hours
  • Monday:10am–8pm
  • Tuesday:10am–8pm
  • Wednesday:10am–8pm
  • Thursday:10am–8pm
  • Friday:10am–6pm
  • Saturday:12–5pm
  • Sunday:10am–8pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
  • LGBTQ-friendly:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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