user
Sylvan Learning of Lake Mary
136 N 4th St, Lake Mary, FL 32746, United States
Appearance
Sylvan Learning of Lake Mary

Comments
Fa
Review №1

I used this place a few years ago and it was excellent. 3 of my children attended. Based on my prior experience I decided to hire once again the service for my daughter who is 6 now. I prepaid $5400 for 120 hoursexpecting the same service. This time is a complete scam.. My daughter needs to wait while the teacher is with other kids. My daughter is not learning anything. I called the Executive William Ramos da Silva to try to resolve the problem his only solution was to increase the hourly rate. I requested from him to refund me my money for the hrs not use. Not only did he declined but said if I tried anything hes going to sue me. He is very unprofessional and has lack of communication. Dont know what kind of professional solves a situation by threatening a customer. Very dissatisfied.

M
Review №2

I recently enrolled my daughter about a week ago and prepaid over $5000. When i spoke to the Executive director William Ramos de Silva he gave me false information. This person offered me that a tutor would be 1:1 with my daughter and that was not true. My daughter is been left alone on the table while the teacher spends time with other kids. When i communicated this to him he says i will have to pay him more if i wanted my daughter to have personalized classes. I asked for refund and was denied and even threatened to be sued by his attorneys. This person gives misleading information and its very unprofessional. Im extremely disappointed.

Ma
Review №3

Horrible customer service! We had some concerns after the first week of classes, so we called to provide feedback and ask to see if things could be fixed. Instead we were threatened by the owner/ manager to be sued by his attorneys.Do not trust them with your kids learning! They only care about money!

Ka
Review №4

This place is amazing! I went here for SAT prep and they put together a plan to help me achieve my goals. Ali and Richard are the best! They gave me all the tools I needed to be successful on my test. I recommend them to everyone. Thank you for your work with me!

Ju
Review №5

At Sylvan Learning Center of Lake Mary, our ultimate goal is to achieve 100% customer satisfaction. We pledge to use our best efforts and all reasonable means to meet this goal. We are always available to answer any questions you may have about your childs program, progress, teachers, center procedures, or any other issues. We are committed to making a difference in your childs future.

Al
Review №6

Love this place! Both of my kids have received SAT/ACT prep tutoring. They received excellent teaching, guidance, were tested throughout to verify progress, and whats more is that they help with college essay proofreading as an additional service. Great staff, highly recommended.

Ca
Review №7

I was very happy with the Sylvan learning. It helped keep my son on track during summer break. The staff and teachers are so wonderful and helpful!

Ni
Review №8

Im a sophomore in high school who started Sylvan a couple months ago, and Ive seen great improvement in myself. I started to come here just to get an extra step up in my grades because I started to slack this year. Ive improved a lot and also developed a great relationship with most of the staff that work with me. I feel that I can go to them whenever and never have to shy down. Soon Ill be starting SAT prep and cant wait to see my improvement in results.

St
Review №9

When I first walked into Sylvan learning I was a little embarrassed seeing I was the only adult going in there for tutoring. But the staff made me feel comfortable. Ali is AMAZING! I went from a 54% in college algebra to a 73% with his help. I have been out of school for maaaannny years and he still manage to help me pass my class. THANKS AGAIN ALI! I would definitely recommend this place to anyone of all ages.

Em
Review №10

Sylvan helped prepare for the SAT by giving me clear instructions and strategies that were second nature by the time the test came around. My sessions helped me gains broader knowledge in general math that I had been lacking and boosted my confidence in that area. While reading and writing come easier to me, Sylvan still gave me strategies that allowed me to approach these sections of the test with complete ease.

La
Review №11

Sylvan has helped me to progress in all of my classes. They are great for helping students who may need help with a subject but are also able to help students who may just want to become better students in general. After coming to Sylvan for both homework help and SAT preparation I have come away with skills that benefit me both in the exam room as well as in any other classes I may take. I am very grateful to them for teaching me lifelong learning skills. I highly recommend them if you are struggling in a subject or even if you want to just become a more successful student in general.

Br
Review №12

This is a great learning center! I have gained so much academic wisdom. I have been here for almost 6 years and I love it. I have done math and reading and homework help, and my grades have skyrocketed! I love this place and hope to be here for another 6 years.

Re
Review №13

Thing went great for the first 2 weeks or so, but quickly melted into turmoil as the owner/manager began shaming my son in private and denying it when I inquired. I thought that maybe it was my son who was lying about the incident but I soon found out about many similar experiences faced by others. Do NOT trust them with the wellbeing of your child!

Ja
Review №14

Figured it would be a good place to help me get through geometry class without failing. However, the staff here made it very clear that they didnt care whatsoever about my grades, but instead insisted on raising contract costs and maintaining their own bottom line.

sh
Review №15

The Sylvan Center of Lake Mary is AMAZING!! I have 2 children in the math and reading program. I originally enrolled my daughter last year when she was in the 1st grade to help her with her advance level class. The Sylvan Center exceeded my expectations and more importantly instilled a love of learning in my daughter. My son was enrolled shortly after my daughter and he loves it. Both of my kids are now in their 2nd year at the Sylvan Center and look forward to tutoring and Learning. I recommend the Sylvan Center of Lake Mary to any parent that wants to assist their child in learning that may be struggling or to give your child an academic advantage in school.

CH
Review №16

Without Sylvan, I would be in a terrible situation. For the first time in my life I got a B in math, and my GPA sky rocketed. Both my SAT and ACT preps were taken here, and I have achieved nice scores on both. Sylvan Learning is a place that if you have trouble in any subject, they can help to turn that subject into your best one.

Al
Review №17

Sylvan Learning of Lake Mary has had such a great influence on my academics. When I first came last year as a sophomore, I came for help in my two hardest classes: biology and algebra 2. In those classes, after I got the extra help from sylvan, my grades went from Cs to As and Bs. Now I am a junior taking the SAT Prep course where they give me helpful tips and strategies for the test and my scores have already gone up from the short time Ive been taking this course. Everyone at Sylvan is very friendly and helpful and its a great place to go to if you need help in academics!

Mu
Review №18

I recently started ACT test prep classes at Sylvan and am very pleased with the help I received. The staff is very friendly, encouraging, and knowledgeable. Not only were they willing to work with me on my ACT but also help navigate the college application process!

Zo
Review №19

Sylvan Learning Center has greatly helped me throughout my middle and high school experiences. I first came here in the 8th grade for algebra tutoring and have been coming here ever since for a variety of subjects such as math, chemistry, and even SAT prep. My math and science grades have greatly improved because of the instruction I received here, as well as my SAT scores, which went from a 600 to a 720 in math alone. The teachers are helpful and patient, giving you a lesson which feels individualized to your needs. I honestly dont know if I would have been able to take on my rigorous course load without the help of Sylvan.

Co
Review №20

Originally I signed up for SAT Prep, through the 30 hour prep course spread out over about 12 weeks, I found I wasnt only learning how to take a test for college entrance, I was also learning about the best ways to shape my future AND gain a competitive edge when applying to colleges. The Team at Sylvan Lake Mary doesnt only tutor students, they prepare them for the future in the best ways.

Pa
Review №21

Sylvan Learning Center of Lake Mary has been a wonderful experience for our three children! Our 1st grade twins have excelled in their early reading skills and have built confidence that has carried over into their classrooms. Our 4th grade son scored high on the Florida end of the year test in grade 3 and is now shining in math as well! This is the second year at Sylvan for all three kids. With the talented instructors and directors as well as the monthly progress tests, my wife and I can see academic growth during the school year and during the summer months too! We are so thankful to have found such a caring and talented place to enrich our children!!

St
Review №22

I love this place!! super well equipped, and all the tutors and staff are extremely professional and friendly, always willing to help, to go the extra mile for you and to make your learning experience the best!

mf
Review №23

I came in orginally for geometry help. I was doing very bad in the class and coming here helped me tremendously. The faculty is well trained and very professional along with a clean and comfortable environment. The center is well equipped and has an amazing one on three (at most) type tutoring system. In a short period of time, I saw a significant change in my grades, that I came back here this year for chemistry help.

Je
Review №24

Sylvan Learning has had an immense influence on my education. I first came to sylvan for math because I struggle in algebra 2, but sylvan not only improved my math grade but also my chemistry, and AP World History grade. Everyone at Sylvan is extremely helpful and teaches in a style to fit your needs, I definitely recommend sylvan for anyone in need of academic help.

Be
Review №25

Great staff and great place! Ideal for reinforcing your studies to achieve your goals.

Sa
Review №26

Its an amazing learning center! The staff is friendly and very professional. I can highly recommend it to anyone wanting to improve their scores!!

Mo
Review №27

I enjoy coming to Sylvan. Sylvan has very great teachers that teach me things I might not know. Theyve even helped me improve on a lot of hard math as well. Im preparing for the algebra 1 end of course exam.

Su
Review №28

The Sylvan Learning Center at Lake Mary helped me beyond words! I came in during my second semester of Physics after spending the first drowning in work I didnt understand. Immediately after the first session, I could see how the puzzle pieces were startling to come together. Its only been a month and Im now starting to prepare for the SAT and I know Ill do great under their guidance! All the tutors know how to explain the material well and in an understandable manner, which is usually why kids go there in the first place—to hear the material from a different perspective. My recommendation is that you do yourself a favor and come try it out...you WONT regret it!

mi
Review №29

Great people, very knowledgeable. the staff is friendly and inviting and are great with the kids, very professional, a friend of mine recommended this place to me and im very happy i went, what a great help they are.

Ta
Review №30

I took my daughter to the Lake Mary location for SAT prep. She increased her score by 220 points! Everyone was very helpful at that location and I would highly recommend it to anyone wanting to improve their scores.

Au
Review №31

I am a student-athlete, trying to play college football at the next level. My test scores are a huge requirement for getting accepted to college. I took the SAT 1 time before I started sylvan in November of this year and didnt do very good. Sylvan has been a huge help for me. I have learned so many skills for testing. And I cant wait to get my scores back. Its been a great experience.

Am
Review №32

I love Sylvans learning center. It has helped me when i thought there was no hope. The teachers are very caring and patient. I had a learning disability as a child and was very behind. I am now ahead. This is a great place to send your children for tutoring!!

De
Review №33

I have been attending Sylvan since early December and have thoroughly enjoyed and benefited from my experience. I am apart of the SAT Tutoring program and continue to see my score rise every week thanks to the great and involved staff!

Ch
Review №34

My son has been receiving tutoring at Sylvan for 14 months. He goes three hours a week. He has improved immensely. The staff is very professional and kind. My son was feeling discouraged at school. The tutors at Sylvan make him feel smart and he enjoys learning there!

ga
Review №35

I had the great opportunity to end up in the Lake Mary Sylvan! Not only are the staff great but understanding and encouraging when it comes to learning. Awesome just awesome!

10
Review №36

Im not sure if the manager has some developmental/anger issues etc. But he behaves very unprofessionally and couldnt give less of a damn about his clients and the education of his students. If you want to be taken seriously and not exploited for money, go elsewhere.

Bi
Review №37

Its honestly sad how hard the manager tries to keep his customers. If he wants to retain said customers, he should try considering the quality of their experience instead of verbally abusing them!

Wi
Review №38

My family and I have been coming to Sylvan for a long time. I feel Sylvan really helps you get a grasp on what you need help with in school and in extracurricular activities as well. My grades were not so great before, but I will be on the honor roll this quarter.

Mi
Review №39

I came here because I needed some serious help lifting my grades out of the water. This place helped mnimally, to say the least. Only a couple good tutors out of the bunch. On another note, the manager will be more than happy to point out whatever is wrong with you, instead of how your approaching a math problem (which isnt even his job anyway, hes just a manager). He will come over to you and talk in a ridiculously condescending tone telling you something you dont want to hear- it doesnt matter what, as long as its offensive he will say it.

Bu
Review №40

Staff paints a nice picture for you when you first walk in, but the longer you stay, the worse it gets. From contracts miraculously getting more expensive, to verbal put-downs, and even blatant lies, this place truly doesnt care about its clients.

Ev
Review №41

At sylvan, Ive been able to become a more confident student by seeing improved results in both my grades and SAT results. I have recommended Sylvan to many of my friends and I would recommend the same to anybody in need of academic success.

Le
Review №42

Sylvan has been a great experience for me. I came here for SAT tutoring and still continued to come for AP Calc tutoring. All the teachers have been very helpful and if I didnt understand anything they dont mind reviewing it again. In such a short period of time with sylvan Ive gotten better at my studying skills and testing anxiety. I highly recommend to any student! If I had known about this when I was younger I would of started coming earlier!

Fe
Review №43

The instructors are very focused and knowledgeable and keep me focused on my grades. They helped me get an A in geometry after I had a C. Now I am coming for Algebra 2 and its also going great.

Th
Review №44

Both my kids went here and improved their grades. I would recommend them

Br
Review №45

Im a senior at Lake Mary High School and have gone for both SAT support and homework support and overall have been really satisfied with my results. Good people and even better teachers.

iS
Review №46

Im in the 8th grade right now and have been doing Sylvan for about 2 months now and it has been great. I came here for math starting with a D and now I have a B. I recommend this program because it really does help and they have nice really nice instructors.

Ni
Review №47

Hello! I came to Sylvan to better prepare myself for the SAT. I have learned many strategies that have helped me better understand the test. I have also learned how to tackle the questions in order to eliminate the trick questions and unessesary information which can confuse me. All teachers have been extremely helpful and genuinely care about how I am doing. I enjoy coming here to learn more and practice the questions that may show up on the actual test!

Il
Review №48

Very friendly and helpful staff and preparation material for both standardized tests and school courses

Dr
Review №49

The flat-out worst experience Ive ever had with a tutor. They should be ashamed of themselves!

Mo
Review №50

We have two children, 7 th grader and 5 th grader, attending sylvan learning center at Lake mary Florida.First they enjoy coming to the center.But the best part is that theyve improved their grades and most of all they are having more fun learning and they find understanding the lessons at school easier.The teachers at the center are great and give their whole attention to the students.They provide a good environment fire learning and understanding.As parents, its great to see our kids develop academically and having a fun learning.Dr Levasseur is great with the students and a hard worker.

St
Review №51

Great place for ACT tutoring.

He
Review №52

BUYER BEWARE!!!! The only reason I am giving one star is because it is the only way this will post. The owner/operator (Marc) of this location is a scam artist who clearly cares more about profit than the actual consumers who are seeking help from his facility. Sylvan Learning Center should be ashamed to have someone of his caliber (for severe lack of better term) working for their organization. His attitude and mentality are just as disgusting as is his character. He would much rather screw people over than help them. Isnt education and tutoring about helping others? Clearly he missed the memo on that one. Just plain awful.

Re
Review №53

Unsanitary place run by disgusting staff who dont help you at all.

MI
Review №54

By far the worst and most useless tutoring experience Ive had.

Ra
Review №55

This center hires rude incompetent people who shame children.

As
Review №56

Sylvan has helped greatly with my SAT prep and in getting ready for the SAT.

ju
Review №57

Amazing staff and results!

Ja
Review №58

Dishonest scam company

Information
12 Photos
58 Comments
3.9 Rating
  • Address:136 N 4th St, Lake Mary, FL 32746, United States
  • Site:https://locations.sylvanlearning.com/us/lake-mary-fl?utm_source=google&utm_medium=local&utm_campaign=localmaps&utm_content=8609
  • Phone:+1 407-915-0982
Categories
  • Educational consultant
  • Tutoring service
  • Learning center
  • Private tutor
Working hours
  • Monday:Closed
  • Tuesday:2–8pm
  • Wednesday:2–8pm
  • Thursday:2–8pm
  • Friday:2–8pm
  • Saturday:Closed
  • Sunday:9am–12:30pm
Service options
  • Online classes:Yes
Similar organizations