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SwimmingPoolSupplyUSA
3529 AZ-95, Lake Havasu City, AZ 86404, United States
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SwimmingPoolSupplyUSA

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Au
Review №1

Great experience from ordering to delivery. I live in AZ and shipping was fast. Very much appreciate the fair price - would buy from this store again.

Mi
Review №2

Its a good salt generator to replace the exact same one that lasted about 3 years from the original pool installation. I hope this unit will last longer due to the price we pay for replacement.

Ca
Review №3

System was delivered quite quickly and in good shape. However we did not receive the AquaChek test strips and the price was reduced by $140.00 shortly after our system arrived. A quick phone call or email saying wait a few days and you can save $140 would have been appreciated.

Er
Review №4

I am very disappointed! After I received the product, it was found to be damaged. The casing of the instrument panel is damaged. Below is the damaged picture. It doesnt matter if you receive the damaged product, this happens occasionally because of the negligence of the seller or the shipping process. I was very disappointed that after I found the product was damaged, I contacted the seller and explained the situation (twice!) but did not receive a reply from the seller. I did not receive a reply until a week later. And there is no apology! Just replied to me with a sentence Shipping a new gauge out to you. It surprised me. Then I asked them how long will I receive new things? Still no one answered! So I was very disappointed with this store, so I will not spend in this store again! Wouldnt recommend this store to others! Thank you!

To
Review №5

Great price. Quick delivery. I tried to put this off by replacing the bulb ($200) and gasket last year only to have the 20 year old fixture short out a year later. If you have an incondescent that fails put one of these in. Installation was a challenge as it was 96 I had to pull through the conduit. Strongly recommend cutting the old light wire and splicing to the the new one and pull through. If I had used a fish wire it would have been a disaster. The look is awesome in any of the modes. Should have done years ago

Su
Review №6

My salt cell stopped working and I needed a new one asap. Customer service was great in assisting me to order the right part and it arrived on my doorstep 2 days later. I am very happy with this company.

Mi
Review №7

Easy Web Site to use and fast shipping. Would have been nice to get some tracking info, but all in all well done.

Br
Review №8

Product was delivered and priced appropriately. Great service! Thanks.

JO
Review №9

Two purchases recently. Both at fare price and fast shipping. SwimmingPoolSupplyUSA is now my go-to pool equipment and supply people.

Ch
Review №10

The box was pretty beat up, but, thankfully the product was well wrapped and in great shape. Will use you company again for future needs. Thank you

St
Review №11

It was simple to order and the delivery time was acceptable and the communication during delivery was great. The product was packaged perfectly to protect the product.

Ke
Review №12

I love it when a plan comes together. Thanks to the sales team and CORRECT information my customer has a heated pool. And a little help from me........

Th
Review №13

I ordered a Pentair Compool Valve Actuator CVA24T 263045, order arrived in a timely fashion and at a great price

Ji
Review №14

I placed an order for a Sta-Rite 25021-0202S pool filter. The invoice indicated the correct part number but I actually received the incorrect part Sta-Rite 25021-0200S . There is a significant size difference between these to filters and the one I received will not fit my system. I have called multiple times and sent two emails and have waited over a week with no response from the company. I still do not have the correct filter and am upset with the poor customer service. It is unacceptable to ship the incorrect item and then fail to communicate with the customer when a RMA is requested to return the incorrect item and for the company to send out the item ordered and paid for. I will update the review IF customer service ever responds.

Da
Review №15

Original equipment replacement part works great thank you

Sk
Review №16

Plugged it in and works like a charm. Its been 3 weeks.

Jo
Review №17

Fantastic price on the pool heater I ordered, and very quick shipment.

je
Review №18

Order parts for my pool cleaner on 1/30/21 received parts on 2/3/21 so that part was great. Realized that I was missing a part from the assembly I ordered. I immeadiatey brought this to their attention and said a new part would be sent direct from warehouse. It is now 2/25/21 and I haven’t received new part and they can’t give me a tracking number or tell me when it will arrive. They don’t answer the phone and can barely answer an email. I have asked for a refund and they ignore me.

Mo
Review №19

Swimming Pool Supply USA did a fantastic job. Storm Uri decimated our pool plumbing and killed our salt sell. Supplies were limited, but SPSU came through like champs. Even getting the package delivered to us early so we could start running our pool again. I highly recommend them, and as a matter of fact plan to order more parts through their site today. Thanks team.

Mo
Review №20

Last year, I bought 4 new filters for my pool, made sure to contact them before ordering to get the right filter size. I did not need the filters until now when my pool guy open the boxes and discovered that they sent us the wrong filter size when I contacted them, they refused to replace them although I suggested to pay forward and backward shipping. So disappointed...

Ac
Review №21

Great service and punctual delivery!

Sc
Review №22

A fairly reasonable price for a pump part that is in very short supply. I was very glad to find this part.

Me
Review №23

Very happy with the new board. Great shopping experience.

Ar
Review №24

Box was open, but all of the hoses were in there.

Bi
Review №25

Great price on the items I needed. Although Im just a 4.5 hour drive from where they shipped, it took 6 days to get the items.

Ch
Review №26

Great Price and fast Delivery. Would purchase from them again.

Ja
Review №27

Product came as described, new in a sealed box, delivered sooner then promised!

Pa
Review №28

Satisfied customer. Great pricing, delivered faster than expected. I would definitely order from SwimmingPoolSupplyUSA again!

Me
Review №29

I believe I spoke with Blake who was very knowledgable and helpful. Actually took time to call me and made several recommendations that were all dead on - thanks guys!

Ri
Review №30

Perfect! Fast, easy, and at a good price!

De
Review №31

Super fast shipping and great communication

Do
Review №32

While there was a little delay in delivery because both my address and phone number were improperly transferred to the shipper but close enough for them to find my house. The delivery driver helped me open the carton to confirm there was no damage in transportation.I am very pleased with Sta-Rite Maxetherm heater. Since I was replacing exactly the same unit(SR333LP I was able to do everything myself with the help of a friend to carry the unit to location.I rated this 5 stars because of the amount of money I saved. Local pool companies would have cost me $1600 more than my actual cost as they gather a very large mark up on the equipment and a relatively small amount on the labor to install.I did follow local regulations and had my propane supplier reconnect the propane line which was a cost of $101.Best local pool company quote was more than $3650 plus tax and propane hook up charge. My cost was $2150 plus the propane hookup charge. it took me one hour to remove the old unit and 1.5 housr to install the new unit. And I went slowly and followed the simple directions. The one issue you may have is the adjustment of the pressure switch if your heater is more than a few feet above or below pool water level. A simple adjustment of the pressure switch and measurement with an OHM meter can confirm the proper pressure switch adjustment. The adjustment instructions was not included with the installation instructions but was found on the web. My heater was 2 feet below pool water level and did not require adjustment.It makes me wonder why the local pool company is charging such a huge markup on a simple one for one replacement when they dont even carry it in inventory.You should also know that the 2 year warranty would not cover a DIY install. You just get a 60 days parts only warranty. Given my experience with MaxEtherm heaters (The old united lasted 13 years in Florida!) and their excellent technical support - I was not concerned about the warranty.

th
Review №33

Had my pool pump in about a week. Very fast shipping.

Ju
Review №34

Incredible fast shipping and great price on Jandy 1400. Best price on the internet for a new SWG module. Dont go to SaltWaterPools and order the $299 piece of garbage generic from that outfit. Even if they state they have a 5 year warranty. It is impossible to get a hold of them. Google the BBB

Cu
Review №35

After having a little difficulty initially trying to complete my purchase on their website, I actually gave up. The next day though I did receive an email from them stating that I had 2 items in my cart and the link they provided to complete the purchase worked fine then. The actuator valves were exactly what I was needing.

St
Review №36

Very easy to set up. I love it!!!!!

Jo
Review №37

Reviewed options over the phone, locked on the Hayward H400FDN. Very fast delivery, very good trucking company selected. Unit went in very easily. These folks know how to treat customers, good service and attractive price.

Ch
Review №38

The unit is AWESOME. Just finished the install and it went perfectly. Very nice.On a funny note, the poor guy who delivered it hit a substantial sized branch on one of my pear trees and it went crashing down in the middle of my street. We both tried to move it but couldnt get it clear of the street so I had to get out the chainsaw and make about 7 cuts so i could move it.Fairly certain it was the garbage truck driver who broke it and he just finished it off. Luckily! If it had fallen on someone it was big enough to kill them. I will finish cleaning it up tomorrow.

Pb
Review №39

Great customer service. Made me feel confident I was getting the right part. Supper fast delivery. Was told 5-7 business days and part arrived in 3Will definitely shop here again and recommend to others

Ti
Review №40

Polaris 360 drive belt kit. Accept no substitute (all I have tried are useless). I wish they (polaris) sold these two belts separately at a slightly reduced price because the only one that breaks is the longer front belt. It borders on extortion to force you to buy both each time!!!!!!!!!!

Da
Review №41

Excellent customer service. Very efficient and easy ordering with timely shipping. Had exact product I wanted at best price I had seen.

Ma
Review №42

The part came quickly, the price was on point, saved their site for any future needs. Highly recommend thesefolks!

Re
Review №43

The part fixed our problem with salt generator problem.

Ha
Review №44

The Jandy Aquapure salt cell chlorinator kit arrived complete as described and in a timely manner!

Mi
Review №45

Excellent to work with

Sc
Review №46

Great company...order sent out the same day I ordered. Ordered on a Monday, received it on Thursday. It sat for two days in a FedEx distribution center.

Ka
Review №47

Fast Shipping. Communication by email easy and quick.

Lu
Review №48

Excellent shipping and equipment works perfectly.Took only 1/2 an hour to install and program.

Ro
Review №49

Fast shipping and great products. Love the heater I bought works fast and efficient.

pa
Review №50

Price was best around smooth transaction fast shipping. Would buy again.

Te
Review №51

Excellent product quick shipment, easy to self install. Easy to clean filter. Buy it

le
Review №52

The part was an exact fit. Super fast delivery. Best price compared to many others. Will always be my first choice from now on.

Di
Review №53

Found this company online looking for a Hayward salt cell. Called them direct to ask a few questions before placing my order. The gentleman was very helpful and I felt comfortable placing my order. They had the best price for the cell as my local pool company is almost twice the price for everything. I placed my order and received it one day earlier than expected. My son installed the cell and it fit better than our last cell and is working great.

Ca
Review №54

I ordered one day and received it the next... super fast shipping... I have not attached it yet but our friend the pool cleaner raves about them...

Bi
Review №55

Swimming Pool Supply USA was very quick with their shipment and so far it seems to be what we ordered.

Ch
Review №56

They shipped the device quickly and it was working the same day I got it. A little expensive but that’s Hayward’s doing. These guys had the lowest price I could find. At that to free and fast shipping you can’t beat this place.

Je
Review №57

Ordered a Jandy salt water cell for my pool. Everything work fine after installing it. They even sent a manual for my system which I thought was great.

dw
Review №58

If you have a question, ask. They are professional. The are knowledgable and they dont put the hard sell on you. Shipping is lightning fast, the product is first class and the pricing is about as good as you can find.(This review is tagged as A Google User. I installed the pump with the new motor I bought from them last Friday so this is a verified purchase and satisfied customer to be more precise.)

Mi
Review №59

Service and delivery was excellent. Filters been running about 4 days now and the water is looking great. My old concrete pool is a pain in the butt, but this new filter got it cleaned up in a couple days. If it continues to work like it is, I will be one happy camper. Time will tell. As far as Swimming Pool Supply USA, you have a repeat customer now.

Mi
Review №60

Excellent value and pricing for the pool heater we purchased. Even better was the 5 star customer service. The staff from Swimming Pool USA exceeded every customer service endpoint to ensure from the initial purchase and communication with the carrier that we were completely satisfied.

Gr
Review №61

Good product from Sta-Rite ... but price has increased over 35% in three years!

Ti
Review №62

Product ship on time and I got it within expected date. It was easy to follow instruction and replaced the broken parts in my pool vac. Very happy.

Fi
Review №63

Works very well my old one would not go around entire pool and when it did water jets would push it out of the way the verneugen 400 is great

Ch
Review №64

Mine got zapped by lightening and bought this one as a replacement. Came quick and works perfect. Works great at controlling my solar panels.

Pa
Review №65

Really fast delivery, being identical the pump and motor was easy to replace. Best price on the net

ti
Review №66

I was very disappointed that they did not accept my DE Pool grids manufactured by Pleatco. The filter grids did not work in my filter and after one use neither Swimming Pool Supply or Pleatco would accept my return. Do not buy anything made by Pleatco.

Ja
Review №67

These guys are incredible! Low prices and quick arrivals. I will continue to do business with them

Ja
Review №68

The new Hayward pool pump was an exact replacement and about a $80.00 less than all the other vendors. My old pump gave me 8 years of service and I trust the new one will do the same. Thank you SWIMMING POOL SUPPLY.

Ji
Review №69

Best price out there, order was accurate. Bummed it took 4 business days to start shipping process, was hoping to have it for weekend but worth the trade off for price and accuracy. Website states can take 2-4 days so was right in line with whats advertised. Will buy from again!

Ro
Review №70

Good prices & fast delivery!

Ro
Review №71

Fantastic product... We lost the remote to our system. So I purchased this instead of a new remote. Fairly easy to install and works great. Also, if we ever find the remote, it will still work as well.

Su
Review №72

An effortless transaction from start to install.

Er
Review №73

Tuneup Kit made my cleaner as good as new. Contained all the parts that woudl normally ware.SwimmingPoolSupplyUSA customer service was great!

Bu
Review №74

Fast shipping and no damage to product. Reasonable price as well. What more could ask for?

Ri
Review №75

This company is excellent. They answered all of my questions BEFORE my purchase and I was extremely pleased with the speed of delivery and packaging. I will use them again in the future!

La
Review №76

A very good product at the very best price. Easy order and timely delivery. It was also easy to install.

Ra
Review №77

Fabulous customer service! I called the day before Thanksgiving shortly before the end of the work day and they shipped it that night! Amazing!The pool vacuum came a day earlier than the tracking initially showed, and it works great! Thank you!

Jo
Review №78

The supplier is great but the product needs some improvement in the set up to make is easier. I still dont have the unit where I can connect. I am sure I will get it but it is frustrating.

Al
Review №79

Several sites offered the same price, but I bought here because the person that I talked to in the sales department was so polite and professional that I was happy to order from them. Then, my pump showed up in less that 24 hours! Wow. This is the way its supposed to be.

J.
Review №80

Received my part quickly. Nice and easy to deal with and good price. Thank you.

St
Review №81

Great pool supply supplier, Top Notch web site, easy to order. easy to find product. Shipped fast. Can i give them 6 stars?

Na
Review №82

Great price and fast service! Will definitely buy from them again!

Vi
Review №83

Thank you for your help. The turbo cell is working great. I am very happy with my purchase.

br
Review №84

Best price I found and they were able to get this large heater out to be right away. Awesome company.

Ka
Review №85

Excellent delivery and customer service. Pump well packaged but no installation instructions, bill of lading or user manual included. Pump performing as expected after 1 week.

No
Review №86

Cant do better then next day delivery and at the lowest price. Great filter. Hooked up without a problem.

GE
Review №87

Great price, excellent people working at the store and delivery was fast and well packaged. Cape Cod Express, who delivered the heater was very professional and helped get the heater close to the pool for mem very happy with my purchase with Swimming Pool Supply USA. Thanks again.

Re
Review №88

Great prices and arrived quickly! I would definitely recommend

Wi
Review №89

Great company. I called them for a part and the rep was extremely knowledgeable on the phone and got me the part i needed. Quick shipping.

St
Review №90

Best price. Shipped and arrived on time. Great experience all around.

Di
Review №91

Best pricing.. Fast delivery & didnt have to pay extra to have the pool heater taken down our driveway (closer to the pool area).

ke
Review №92

Pricing was the lowest found on the interwebs, so that part was good. Unfortunately, customer service was mediocre at best, as they failed to ever respond to multiple messages -- including why my product took a few weeks to deliver when they originally said several days.

St
Review №93

Very easy to purchase the product and I received exactly what was advertised as the product, best part, the lowest price for the component.

Ro
Review №94

Best price with 3 year warranty! And arrived in 2 days. Thank you 😊Product was a replacement and is working fine. Only been a few days but will review in a few years.

RH
Review №95

Part was delivered earlier than expected! New part delivered as promised and our pool pump is back in working order. Excellent!!

He
Review №96

Highly efficient process. Pool Heater arrived earlier then expected.Web site is good. Happy with the purchase.

Jo
Review №97

Sent the salt cell, had an issue that was resolved promptly as in the same day! Found out they order directly from the company and jandy stood by their product. I will order here again in the future!

R
Review №98

Efficient and exceeded expectations for the tune-up kit. Everything is great.

Ch
Review №99

Best price I could find, order was shipped right away and received sooner than expected. Would definitely order from them again

Ha
Review №100

I ordered a replacement salt cell for my Jandy salt system, arrived on time and so far working great.

Information
5 Photos
100 Comments
4.8 Rating
  • Address:3529 AZ-95, Lake Havasu City, AZ 86404, United States
  • Site:http://swimmingpoolsupplyusa.com/
  • Phone:+1 888-774-4559
Categories
  • E-commerce service
  • Swimming pool supply store
  • Swimming pool contractor
Working hours
  • Monday:9am–4pm
  • Tuesday:9am–4pm
  • Wednesday:9am–4pm
  • Thursday:9am–4pm
  • Friday:9am–4pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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