user
Virgils Auto RV Diesel & Rpr
2801 Maricopa Ave, Lake Havasu City, AZ 86406, United States
Appearance
Virgils Auto RV Diesel & Rpr

Comments
sp
Review №1

This guy, Virgil, is one of those business owners who doesnt care if he is rude or mean to his customers. He charged me for work that didnt address the problem it was there for. Then basically called my wife and I liars about the details we gave him about out problem. Needless to say we paid a lot of money and our RV is still not fixed. And not once did he apologize or offer to fix the issue. He was just not a nice guy. I try to never do business with people who arent genuinely good people. Its not about the price, its the treatment and trust.

Ty
Review №2

This might be the best experience I have had with an emergency repair. I showed up with a 2011 GMC 2500HD diesel while towing a 38 foot 5th wheel I just picked up in Havasu and was headed out of town to Parker. The low coolant warning came on just before leaving town and when pulled over to add coolant I noticed there was a massive leak. I Googled, Duramax and luckily this shop came right up. The guy there was working on three other cars and this was Saturday afternoon during Desert Storm weekend. He stopped what he was doing to diagnose my truck and started an estimate and ordered parts (new radiator and fan clutch) that couldnt be there until Tuesday morning. He allowed me to use his lot to drop my 5th wheel until I was able to get my roadside service to pickup the rig and tow it to La Paz. He knocked out the repair within 24 hours of the parts arriving, including several miles of road testing and used all OEM parts and high quality fluid. Drove it home to San Dimas with ice cold AC blowing that day and the truck was actually running cooler than it has since Ive owned it. He was very professional and made time to allow my insurance company to take photos of the damage. I would absolutely recommend this place.

re
Review №3

Super service. Personable people and great pricing. Gave safety info which dealers had never mentioned. Rather than wait 3 days for a call back from Ford dealer, who never took any of our multiple calls,, Ill be using Virgils!

do
Review №4

Gives. Estimate before work. Does charge for diagnosis. Gets vehicles in and out, very prompt.

A
Review №5

Great place, great service and super great price! Would highly recommend this place! Took great care of my car now shes running in tip top shape! THANK YOU!!!!!

ba
Review №6

Excellent service brake staff great place for me to get the car service from now on.

Ca
Review №7

Well we use his services for many years everything was great, last Wednesday he wanted to charge me three times as much for a repair and it wasnt correct so I went somewhere else. and it was fixed for a fraction of the cost,I wont return. be careful theyre no longer reputable.I hope you all have a Merry Christmas !

Do
Review №8

Put a top end on my 351 W at Virgils. That was several years and many, many thousands of miles ago. My F-250 is still running strong pulling my 31 foot trailer all over the country. Virgils does professional work that lasts.

Ci
Review №9

Great customer service, really knows his stuff. Wonderful to work with.

Ma
Review №10

Way to expensive for what I needed to have done.

Fr
Review №11

I like them...real pros! Im taking my rig back for some additional work and added features. These guys dont screw around.

Ch
Review №12

Ripped me off totally. Charged me twice what the part cost at the dealership, then charged me $300 labor for a part that literally takes 15 minutes to take off and put back on. I had it towed off his property. If you want to get ripped off this is the place to go.

Ki
Review №13

Im experience here was so helpful and professional without all the extra expense that i was given at the other places that gave me quotes. Being a visitor in towns its hard to find places that wont be up front with you! Thank you VIRGILS for being that place to trust.

Pa
Review №14

Was referred to Virgil from a dear friend. So thankful for the job he did. I highly recommend.

No
Review №15

Best service you can get in the city

Ka
Review №16

Honest and professional. Found something that other mechanics did not.

Cr
Review №17

Virgil has serviced all our vehicles and boats over the last 14+ years. Honest, fair, extremely knowledgeable. Will always recommend.

Ba
Review №18

VIRGIL runs a terrific business! Hes very thorough and gets the job done right the first time. Very dependable and keeps you updated on repairs. I would highly recommend this business.

Bo
Review №19

We had an issue with our 2001 Ford F-350. We are not from the area, so took a chance on having it repaired at Virgil’s. They had our truck repaired and out the next day. A couple weeks later we had another minor incident and again they took great care of us. They were sorry for the inconvenience it caused us. I recommend them to anyone with vehicle issues.Bob Olin

Do
Review №20

Straight to the point, down to earth. Have taken my car there twice and he has done great work above and beyond!

Bi
Review №21

Really good service my repairs and services have always been done in a timely manner and the bills didnt brake the bank

sh
Review №22

Always helpful, they take great care of my car. They fit me in on short notice for an oil change before my trip. Now if they would only once more offer shuttle service. I miss that courtesy.

Ve
Review №23

Called to setup appt. regarding previous repair and ran into a buzzsaw. The first contact spoke with said he remembered the repair. All we did was change spark plug. We will call you back.. Call back couldnt get word in edgewise. Serviced two of my vehicles. Not anymore

LD
Review №24

I have used Virgils Auto Service for several years. I have always found him to be reliable and trustworthy. He doesnt find work to do and he will tell you if you dont need a particular repair. Most recently, my daughter was complaining that her brakes sometimes squeaked. Virgil determined that her brakes were OK and didnt need any work done. His prices seem fair. I highly recommend Virgil.

Ke
Review №25

Good workmanship. Always guaranteed. Fair price. Quick service. Honest answers!

Ca
Review №26

I was told that to find problem would be $45. Then it would apply to bill. Two days later charged me almost $70.00 and would not apply to the cost of $200.00 bill. So I will have it fixed somewhere else! Beware people because I am a senior, alone and on limited income.

A
Review №27

Virgil has always been reliable honest and knowledgeable. Ive had multiple repairs on older trucks that always were handled correctly. Doesnt try to sell extra work and does stand behind his repairs hundred percent.

Mi
Review №28

One of the best independent auto repair mechanics in Havasu. Always repairing your car right the first time and on budget. Would trust Virgils Auto over the dealers any day of the week.

Da
Review №29

Honest and Helpful...all you could want

Bi
Review №30

Ive been going to Virgins for about 4 years . Hes worked on my truck and my wifes car . Very happy with his work .

He
Review №31

Horrible! I can not believe how terrible my experience was with this shop. I would never go back and would recommend to anyone to find any other shop in town. Ive never seen a business owner so rude to his customers. Not at all worth the hassle.

Ji
Review №32

Great service, great people, really good prices.

Lo
Review №33

Friendly, honest and personal approach to fixing your vehicle. He doesnt gouge your wallet.

Ta
Review №34

Great customer service, always prompt, affordable prices!

Ro
Review №35

He took care of checking my car and did an oil change.

To
Review №36

Virgil is very good vehicle technician and extreamly fair.

Ji
Review №37

Does good work never a complaint

De
Review №38

Quality repairs at reasonable prices.

Pe
Review №39

Good service

Information
3 Photos
39 Comments
4.4 Rating
  • Address:2801 Maricopa Ave, Lake Havasu City, AZ 86406, United States
  • Phone:+1 928-453-5585
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Similar organizations