Mauricio was awesome. He installed our thermostat without making a mess. Answered questions and was very kind.
Complete Comfort was referred to me by my plumber, whom I trust, and they are a great find. I had a very old wall heater that stopped working and needed replacement. From Mauricio, who came to check it out and give the estimate, to Mike and Joe, who did the installation, to Dave, who kept me updated via phone and email, they are a class act and did a great job all around. They were timely, professional, and just nice people. I would definitely recommend them.
We are in Arizona. Tenant called AC not working. They were available 30 minutes response on Heat Warning Friday afternoon. Best before I got hold of them was Wednesday afternoon. Uggg.Showed up on time and went right to diagnosis and repair. Fixed in a timely manner and at a very reasonable price. VERY Highly recommended!!!
Again -- I had AC maintenance needs and I was planning on calling CC. But I also had tankless water heater needs and plumbing needs, all very recently. I called a few plumbing folks today and they tried to swindle me -- saying they cant fix a leak unless I replace the sink and faucet through them.I called CC and inquired. No problem -- within a few hours, Luis arrived and, again, took care of all our needs. Then came payment -- unbelievably fair pricing. Luis is a pro and figures things out. We are beyond satisfied.
We were very pleased with the service Mauricio provided while submitting an estimate for air conditioning installation. He was very knowledgeable, kind, and helpful. We greatly appreciated his help and expertise. He represented his company very well. Thank you.
Our service was, quick, and reliable. Our service technician was on time, and able to fix the problem same day. He was very pleasant, and even helped my husband remove the small fence around the unit for access.
I reached out to Complete Comfort on Saturday morning for assistance in repairing the AC system at my rental property in Mission Viejo, CA.Mauricio Pelaez was dispatched to the property within a few hours of my call.Mauricio analyzed the problem and called me with his analysis, the required repair and estimated costs. Upon my approval, he completed the work and restored the air conditioning in the house. My tenant called me later and informed me Mauricio was very polite, courteous and professional. She was very pleased with the quick response and service.Thank you Mauricio.
Luis D. has been maintaining my HVAC system for several years now and each time he arrives he is friendly and professional. He is very thorough and knowledgeable checking all parts of the system. Luis answers all my questions and reviews his findings with me. He is a real asset to Complete Comfort and I actually look forward to seeing him.
Mauricio came to service our ac. He was prompt and efficient. He took the time to answer all our questions and was so helpful!
Luis did a great job. On time, professional, friendly, efficient and careful while working in our house. Excellent across the board.
Luis was amazing!! Prompt, informative and thorough in his explanation of our options. Highly recommend him as he represents this company extremely professionally.
Luis was fantastic, he diagnosed and repaired the problem quickly. I was so impressed that I signed up for the maintenance plan. Thanks guys.
Mauricio S came out to check on why our AC wasn’t working correctly. He was very professional and gave us his recommendations on what we should do to remedy the problem.I can’t say enough goods about him. He took the time to completely explain the problem and how to fix it in language that we could understand since we know nothing about an AC or exactly how they work.
Mauricio Was very professional, he was on time and he was very knowledgeable I would recommend him to my friends and family.
Always a wonderful experience and Luis is a true professional. Highly recommend and will continue to contact for my family’s needs.
The technician is very professional and nice.He explained everything he did.The price is also reasonable.
Excellent. My project is replacing 2 old HVAC systems at home. Pricing was good. The customer service and workmanship was Excellent. Over 2 days I worked with Alex, Eric and Joe. All were professional, efficient, explained their jobs well, and answered all my questions. I highly recommend Complete Comfort Plumbing Heating and Air.
The routine maintenance service provided by this business through their technician Luis was done very thoroughly and courteously and then in a safe and socially distance manner with proper personal protective equipment being used during the visit. I would highly recommend using this company to both install a new air-conditioning system as well as maintain an existing system.
Luis did an great job assessing our system and explaining the options. He is an asset to your company
Luis came out and was courteous and professional and very knowledgeable. He did a thorough evaluation and gave us all the details we needed without any pressure. When we need work we most likely will use this company.
Luis was amazing! He is true professional and very friendly! Highly recommend!! 👍🏻 👍🏻👍🏻
Mike has been recommended by several people over the years and his crew of three that came out to replace units that were over 40 years old . They arrived as planned and were personable but didnt waste any time getting to the tasks at hand. Totally professional, cleaned the area after they were finished and on to the next job. If only all maintenance was this easy to deal with.....
Gas Water heater replacement. Crew (joe b., Mauricio, Mike s.) was professional and job was done quickly with no issues. Would use again.
I was scrambling to find an AC repair tech with the heatwave starting and a 5 mos old in the house. I went through my home warranty and they couldnâ t find anyone so I was left to find someone on my own; thankfully I found Complete Comfort & Maintenance. They quickly understood the situation and had someone onsite in an hour!!! From the customer service to the completion of work, I couldnâ t be happier and they saved the day for sure. The technician, Eric, was extremely professional and courteous. I highly recommend them on professionalism and courtesy alone. Itâ s a competitive business and thatâ s what separates them from the competition.
Just had 2 new air conditioning (heat pump) units installed at our house. The old ones were 21 years old and on their last legs.I called Complete Comfort first, on a recommendation from our neighbor, who had new units installed a couple of years ago and highly recommended them...and wow was he right!From the time that David took my call and Mike showed up to inspect and provide an estimate I knew I was in good hands.After approving the estimate we had to wait about a week and a half for the units to be ordered, delivered and installed. I figured this was a very acceptable timeline, considering we were in the heat of the summer and they likely have lots of calls and other customers to attend to.Their foreman Eric and his assistants were top notch from beginning to end. Taking care to not only lay down tarps throughout the walkways in the house, but vacuumed and cleaned up meticulously each day before they left.I cant say enough good things about this company, so I am certain that anyone who uses them in the future will have a similar experience. Thanks a million!!
We received absolutely phenomenal service from Eric B. and Joe B. Their customer service skills are to be highly commended! They were friendly, kind, professional knowledgeable, respectful and very thorough! While performing the job they also ensured the place was always clean and well protected! Excellent team work! Thank you!
The service these guys provide is such a rarity. I have dealt with a lot of HVAC companies and this experience was one of the best so far. The consultation process was smooth and the installers were model employees. On top of all that their prices were amazing! I dont think you can beat this value.
VERY professional...pleasant but no-nonsense. Pricing is fair. The equipment they installed is excellent. Excellent customer communication and service. The maintenance is easy to schedule, they are on-time and work quietly.
We had complete comfort out to help with AC repair - they were super responsive and had someone out the same day I called. Eric was our technician and he was super friendly and explained all the work and options clearly. He had our system back online and working within a couple of hours without a return trip. I would absolutely choose to work with this company again.
Great experience. Quick, friendly and informative.
We bought a place that looks great but has some years on it so the heating system and AC were way old and failing. I made an appointment with Complete Comfort and they carefully measured out our layout and got us a quote. We agreed on a system that would be best for us and in a couple of weeks the installation guys came out. Eric and his team of four were very professional and helped me with any questions that I had. They were efficient, kept things clean in the house, and we’re done in a couple of days. The HVAC system is working great!
The install team are a ‘Band of Brothers’ that work so well together, their workmanship and professionalism was top notch. I would highly recommend them. Their pricing was very impressive as well!
They were prompt and courteous and professional.
Very impressed with all the customer service aspects and appointment reminders!! The technician was very knowledgeable to explain the services and very professional and efficient to compile the report of his findings!! Very organized company providing excellent service!!
Luis was on time, professional, knowledgeable, and courteous. We will call again!
From the initial phone call to the final “goodbye” as they depart your property, CC provides an exceptional experience across all touch-points.Luis visited my home today and took care of everything on my AC on a difficult 3-story home. Extremely professional, courteous, punctual, friendly and knowledgeable, it felt like every aspect of this interaction was carefully planned ahead of time. I explained the problems and within a few minutes he had walked up and down the 3 stories evaluating everything and then quickly diagnosed the issues. Also, in this uncertain time of Covid, Luis arrived with a mask, gloves, and booties, taking the utmost care in his interaction with me and my home. I literally said “Wow, that was fast” when he showed me everything was now functional and working properly. And in the end — an extremely fair price for this level of service.I couldn’t recommend anyone else.
Complete Comfort did a fantastic job advising us on replacing our air conditioning unit. They were trustworthy, professional, reliable and on time.Our new air conditioner is so efficient and we are very satisfied with our experience with Complete Comfort. We would highly recommend them.
4/12/21: Luis D. & Mauricio S. were both very professional, friendly and quick during our first Service and system adjustments. Both were very conscientious of COVID-19 protocols.Eric B, Joe B., and Alex B. were friendly, punctual, quick and kept our whole house clean throughout the replacement of both of our attic gas heaters and backyard heat exchangers ... with all-electric Heat Pumps ... as well as replacing all duct-work and vents ... all while finishing a day ahead of schedule!. On top of that, they were extremely conscientious about COVID-19 protocols.
Good service. Nice pleasant competent technician Luis who communicates well
I wanted to express my appreciation to the very responsive and professional team at Complete Comfort. From the initial inspection to the successful installation of my new HVAC system (Including new duct work) all were first rate. The 3 brother installation crew were terrific. Very efficient and detailed. Also were careful following COVID-19 precautions which I appreciated. Very competitive pricing and a pleasure to work with. Highly recommended for your HVAC needs.
I would highly recommend Complete Comfort Heating and Air. Representative Luis came out today to provide service for my air conditioner. He is very professional and knowledgeable. He explained the problems going on with my air conditioner in detail. He explained my options and how to save money and run my air conditioner more efficiently. I will recommend them above all their competitors just based on my experience. They have my business.
Eric was so nice and explained everything in detail. This is the only company I trust.
Mike was very prompt, friendly, and knowledgeable. He quickly began to work on his task and provided valuable feedback on areas where we can improve the cooling system. Complete Comfort was the only company that was available to do a PM. Other companies were booked out weeks but Complete Comfort was able to accommodate my timeline. I would certainly hire them again.
Complete Comfort provided fast and efficient service to fix my thermostat and Eric the technician was so polite and helpful. I called for an appointment and they were at my door within a day or two. Eric quickly fixed my thermostat and it is up and running great! Amazing customer service! I’ve also worked with Mike and his staff to get me a quote for air conditioning. I look forward to working with them in the future once my HOA approves me to move forward!
Luis correctrd an issue with the unit. It works better now. Good job.
We have worked with Complete Comfort for several years and they do an outstanding job. We just had our AC units replaced and both Eric and Jose Burciaga + Joe are true professionals! Very courteous and respectful of our home. There are a lot of options in the market and these are not always easy decisions. You can’t go wrong with Complete Comfort.
Clews are super nice and knowledgeable!They also did a quick job!!I was so happy by choosing them!!Thank you very much, Eric!!And also other clews!!Thank you very much to Mike!!!Junko
Excellent.
Kind and efficient!
Michael and the Complete Comfort team have done an excellent job at my home. They are always there on time. They are always concerned about keeping their area of work clean. They are fair on their pricing. I highly recommend this excellent company.
AC fixed! All good, very professional, very friendly.
What a wonderful company. And Luís did an amazing job on a repair. I highly recommend Complete Comfort and Maintenance.
With all of this crazy so cal weather it was my bad luck that my heater stopped working! I called complete comfort heating and air and they were able to send out their tech Eric out to assist the same day! Thank you Eric for getting my heater up and running and for allowing my house to be warm again! Will definitely use them for all of my ac and heater issues should any arrise in the future!
We highly recommend this company. Our AC went out last night during a heat wave. Every company that we called turned us away and said they were too busy, or, they had mark-ups on all of their labor and equipment since it was a heat wave. We talked to Laura this morning, and she said their pricing is standard regardless of if there is a heat wave or not. Within ONE HOUR, Mike was at our door and went to work. DURING A HEAT WAVE!!! I had one company tell me they could send a service technician out IN A MONTH! Im a new Customer but they earned my business for life. On top of that, Mike had a great attitude, super straight forward pricing. Our AC is about 27 years old, and instead of pushing a new unit onto us, he told us the minimum fixes we needed to get it up and running. Plus, he listed out some suggestions he had to make it more efficient along with how much it would cost. They are a small family owned business. Im going to keep their business card IN MY WALLET. Thats how much I think of these guys. I dont even carry my own business cards in my wallet.
They installed a new HVAC system and did an excellent job. Eric Burciaga, Joe Burciaga, Jose Burciaga had great attitudes, were extremely professional, efficient and respectful to my family and home. They even finished a whole day ahead of schedule! Michael Selvaggio was always available to help me schedule a timely appointment and comprehensively answer my questions. I highly recommend this company and this great team of professionals.
Best team in town. Thank you for the service!
Just called for help with testing a component on my hvac sysytem.The lady that answered was completely not helpful at all. Today Jul 9 2018 @ 2:50pm
This company installed 2 new HVAC systems at our house. The upstairs unit has had to be repaired 3 times since last year, and I just called for the 4th visit. The first visit, the repair man found the pan under the attic unit filled with water. He drained it and and the AC came back on. After a few days it stopped again. The owner came out and said the unit had shifted, causing it to not drain correctly, so he fixed it. Last week the unit was not cooling and then shut off. A repair man named Art came out last week and found the pan under the attic unit filled with water again. He drained it and said the outside unit needed 3 pounds of coolant at 45 dollars a pound. He said that was why the attic unit was condensating so badly. 2 days after he left, the unit shut off again. I have had to remove the water 3 times this week to make it come back on. Now a 4th visit is required. The frustrating part about this whole thing is that I have to keep paying for the repairs. I just dont think that a brand new unit should have to be repaired 4 times in 18 months. I get a lot of different reasons like, Well its hot outside so it is struggling to keep the upstairs cool. Or It sounds like a condensation issue and the pan needs to be drained. It has been the same issue since it was installed a little over a year ago. I want the problem fixed and taken care of. I do not want a technician to keep coming back and exchanging parts, or adding coolant until it stops breaking.I understand that things break especially since we use our AC everyday. The downstairs unit that they installed works great and keeps our house cool. We have been on their maintenance plan so it is not like the units are not being maintained. We are changing our filters every 8 weeks ETC.Maybe this 4th visit on Friday will fix the issue. On a side note, all of the repairmen have been very nice and on time.Update: Eric came out this morning on 8/3. He told me the trap upstairs had too much of an angle when it was installed. He changed it so it would drain into the primary drain and not fill up the pan. Eric explained everything he was doing and hopefully the problem is fixed. Thank you Eric for your time and lets keep our fingers crossed that you have finally fixed our issue.I WONDER IF THEY HAVE A LEMON LAW FOR THESE EXPENSIVE HVAC UNITS...UPDATE 8/17/18 OUR 2 YEAR OLD TOP OF THE LINE HVAC AC JUST QUIT AGAIN UPSTAIRS.................. THIS WILL NOW BE THE 5TH TIME FOR THE SAME ISSUE. NO POWER TO THE UNIT UPSTAIRS UNIT AND THE PAN IN THE ATTIC IS FILLED WITH WATER AGAIN.AS YOU CAN SEE FROM MY POST ABOVE, THEY WERE OUT ON 8/3/18. I HAVE SPENT SEVERAL HUNDRED DOLLARS ON THIS SAME ISSUE AND IT IS STILL NOT FIXED. I WOULD LIKE TO KNOW HOW MANY TIMES COMPLETE COMFORT AND MAINTENANCE HAS TO COME OUT BEFORE IT IS FIXED. THIS COMPANY INSTALLED BOTH OF THESE UNITS. THE UPSTAIRS THAT KEEPS BREAKING IS ONLY 2 YEARS OLD.IT SURE IS FUN TO LISTEN TO MY CHILDREN ASK ME WHY THE AC KEEPS BREAKING AND WHY IS IT SO HOT UP STAIRS. I WILL KEEP ADDING TO THIS REVIEW UNTIL THIS ISSUE IS FIXED PERMANENTLY.
Great service and great people!