This is a great company to work with. I had the pleasure of working with Hunter. He gave an overview of everything Dr. Genius does and answered all my questions. Always responsive to phone calls and emails. And the business itself helped our dental office thrive with multiple new patients; they made us an awesome website and have worked on our SEO. Thanks again for the commitment! Looking forward to continue together.
While making changes to my businesss website, I was in contact with Dylan Vogel and they were amazing! Very fast responses and answered every question I had. The changes were made the same week I submitted everything, I couldnt have had a better experience. Dylan was very friendly and professional and Im incredibly lucky they were my customer service support person!! Thank you Dylan!
Great company with great people! Love the work they do and worth every penny. Thank you for all the personal attention!!
Relentless sales calls and wont stop contacting our office. even after asking to be taken off mailing and call lists. Cant speak about the products because we are not interested.
Doctor Genius has been amazing to work with for our website!! The quality and appearance of the website is aesthetically pleasing, but it is also extremely easy to navigate and is incredibly user friendly. Their customer service is very efficient and helpful, and they got us up high in the rankings in a very short amount of time!! Their SEO skills are on point! I would recommend their services to anyone!!
I have one of the best teams with Dr. Genius Ross, CJ and Joe are very attentive to my needs, always attentive to every detail. Always ready to help, I love my new web-side Thank you
A big shoutout to HUNTER AND JACOB from Drgenius. Because of them I was saved from huge fraud marketing who were taking $15000 per year and doing almost nothing. Thank god they were with me the whole time helping and trying to make me understand the fraud. If its not for them I would have a huge hole in my bank without return. They were always a phone call away and did everything for me so i can have the least stress but also how to plan whole marketing campaign. As a first time practice owner, they took a lot of responsibility and are helping me grow. Best, dedicated team i have ever worked with
This company does not know or understand the meaning of No. Not interested. They continually call usually after hours or weekends and leave messages that clog up the answering machine. We have called numerous times to be taken off their calling list and yet they continue to call. Sometimes two or more times in the same day. They leave messages not identifying themselves as Doctor Genius. No professional at all.
In my 30+ years as a marketing agency owner, I have never been so impressed with a company as I am with Doctor Genius. I have now referred three practices to Doctor Genius and they all experienced almost unbelievably rapid new patient growth. The team that I work with at Doctor Genius (Stephen, Wyatt, Jacob and Emilio) are beyond professional. More than once, after speaking with one of them, I have wished that my people had their attitude and skills at customer service. Do not be fooled by wannabe local search companies. In my experience with them (one star rating goes here) they cant hold a candle to Doctor Genius.
Francesco and the staff at Doctor Genius are great and responsive to any concerns we have come across. He is always providing us with more ideas on how to showcase our medical Office on the Web. We have seen growth, possibly more than we can now handle.Team Doctor Genius, Thank you from the bottom of hearts and bottom line.Dr Silva
As the office manager for Hudson Family Dental, I have worked with Stephen, Wyatt and Zach and talked to multiple other reps. They have all been fantastic and patient with us in getting things set up. I am more than happy with the new site and the work they have done! It is professional, easy to make changes, and the people are so wonderful and easy to work with. I would highly recommend this company and their team! They had us approve every move they made and were so patient with us when we couldnt get the information from the other website company we had. I would encourage any office looking for something well put together and easy to maneuver, that they look in to and use Dr Genius!! You wont be disappointed.
After looking for multiple marketing companies to help my office, Francesco is the only honest most professional representative I have ever met ! I like straight answers no hidden agendas like some other companies might trick you too !The other awesome thing about him he is so knowledgeable about the online marketing and google and always delivers what he promised!Thank you !
I appreciate the guiding support we got from Dr Genius . While the news channels were keeping us informed of the state of the pandemic, Dr Genius management took the initiative of offering educative programs to guide dentists work past this situation.Our office assembled videos and communications to keep our patients and community informed and the technical support team, especially Emilio, quickly set it up for us to enable the vital link to being there for our Smile Artistry family during these times of uncertainty.Thank you Hunter and Dr Genius team for your enthusiastic support and partnership at a difficult timeDr Cherukuri DDS
Francesco and all the other staff at Doctor Genius have been professional and very responsive to my needs as the owner of a subspecialty dental office. I went to them with a request that other web developers were unable to deliver at a competitive price. Doctor Genius, on the other hand, knocked it out of the park. They helped me get the web presence my practice needed with minimal time required on my end.
Where to even begin... We went through two companies prior to finding Doctor Genius and we could have avoided a lot of frustration and saved a lot of money! After doing demos after demos looking for the right fit for us, I finally found Doctor Genius. The demo alone demonstrated they knew what they were doing and specialized in the dental field! Once we signed up, we saw results very quickly! It was unbelievable, especially considering the low-cost thats MONTH to MONTH! They really work hard and make sure you are satisfied. Our account manager, Stephen V. is amazing and is always so helpful whenever we have questions and every month our great customer success manager, Shawn S., talks and updates me on how we are doing and how they are improving our website. Both are always available to assist me at any moment. If I want or need to make changes, the support team is on it right away- so monthly giveaways are stress-free! We upgraded to the next level only after a few months because of the results they produced. This company has taken our office productivity to the next level and we just continue to grow! As a matter of fact, we have plans to expand our office soon!Thank you Doctor Genius! Highly recommended!
We went to the Dental Convention in Anaheim and we saw the Dr.Genius booth and decide to check it out. Francesco show us the demo for Dr.Genius and answered all of our questions and concerns, we decide it to get it. Doctor Genius has helped raise our online presence and helped us obtain more Google reviews. Highly recommend Dr.Genius!
Doctor Genius has helped our dental practice in so many ways. Customer service is extraordinary. Francesco and Zach are amazing at their jobs and are always available to help when I need it. I really appreciate the quarterly phone calls I receive, just to see how we are doing and how they can help. Doctor Genius has helped raise our online presence and helped us to obtain more Google reviews.
I switched to Doctor Genius last year and have seen a big difference in the amount of new patients that have been coming in thorough my website. customer service is great and fast. I highly recommend Doctor Genius
Our company has been using Dr Genius since 2015. Their team is very efficient and is easy to communicate with. Our on line exposure has significantly improved and our patients have a quick and easy option to communicate via our web site. The on line blogs that are approved by our Doctor are very well written and easy for the average person with out clinical knowledge to read. What I like most are their solution based approach to any of my requests. I would recommend Dr Genius to any business looking to improve their Google rating and web site/social media exposure.
As the office manger of Pacific Coast Dentistry, I have the pleasure of working with Jacob and Dartangan frequently. They have both been nothing short of amazing!! Very thorough and very professional. Any little change I want made to our site is done in a timely manner with no additional charges. I just email the changes I want and in a few days it done. Since we started working with Doctor Genius in January our results have been amazing!! Weve had an influx of new patients. In fact weve been doing so well with it we decided to upgrade to the Gold Plan. I cant wait to see what the Gold Plan will do for our practice. If you are thinking about switching to Doctor Genius I highly recommend them.
Well, Im considering a class action law suit. Anyone want to join me? After by contract saying you own your website they will not give access or the files to it. Its like saying you own a car and then not giving the keys. Furthermore, little or no SEO was done on either of my offices for 18 months and they admitted they had a bad apple rep on my account. No money back or anything. Wasted 18K. I will remove this review maybe if they comply and give me access to my site. Otherwise you will hear from my lawyers soon.
I have been with Doctor Genius for over three years and I am very happy with their service and the results I am getting. Every new patient from google search is thanks to Doctor Genius and their SEO. I highly recommend them. Francesco Palladinos service is outstanding.
Doctor Genius is the best way to provide your business with a professional online representation. I have seen my fellow practitioner’s websites and they do not compare to what Doctor Genius can provide.Their phone tracking system, whereby you can listen to recordings of patient-receptionist interactions, has been invaluable. What a great teaching tool! So many patients can be lost by an unpleasant first experience with the office and this feature gives you the ability to teach your staff what not to do. Perception is everything.In addition, their diligence in maintaining or updating the website to your satisfaction is seamless. They are consummate professionals and are eager to maintain their status as a first rate company and leader in their field.I would, and do, highly recommend Doctor Genius to anyone looking to establish an online presence for their business.Great job to CEO and staff at Dr. Genius!!!!Many Thanks,Dr. R. M. Warren
I have been with DoctorGenius for about 8-9 years. Its an amazing company: they have taken care if all my marketing needs such SEO and website -many patients find our office information online thanks to Doctor Genius team efforts; Franchesco is my guide - I believe my office wouldnt the same if it wasnt for Franchesco and his team. Thank you guys for the great support over the years!
We like them.
They are caring about their customers.I had a problem with their communication Dept. and i was very disappointed, soon i got a call from client success team and they explain everything to me and they took care of me with a lot of nice offers and they made me happy, they care and actually doing something about it. Love working with them again
Beware before signing up with this company.After 5 years of doing business with Doctor Genius I decided to try another company since I wasnt getting the results I wanted. After 4 weeks of requesting my log-ins to register the domain, as of today (4 weeks later) they have not to provided me with that information. At first they sent a file with no information. Last Friday, they assured me they didnt have that information. After some investigation on my part, I found out they do have it. I talked to them today, and they said they would put a request (which is what they have said to me the last 4 weeks) to get this information. It takes 5 minutes to get that information and to send it to me. I still dont have it.Very disappointed with this company.
I am so impressed with this company. The level of service that we receive from Doctor Genius is unparalleled. I love Francesco, he is always available to assist me. This company has taken our office productivity to the next level. Thank you Doctor Genius!
We contacted dental genius based on strong recommendations from colleagues two years ago. We needed help to design and develop an interactive website for our dental office. From start to finish, our experience with them was nothing short of fabulous. Brandon actively engaged us in developing a state-of-the-art vision for our website and brought our vision to fruition in a timely manner. Further, his continued customer-support in service of the website is exceptional. That is why we are working with them to design website for our new office. We are very excited. We highly recommend dental genius to anyone seeking development of a professional, unique, and visually appealing website.
Had an excellent experience working with Doctor Genius. Great communication and education from Alexander Olmos and Dante Jones throughout the entire process. Helpful and transparent! Willing to work with your team and spend the time needed. Thank you!
Dartangan is the best. Very Professional and Very concern about my happiness and the success of my business!
We first signed up with Doctor Genius a little over a year ago and we couldnt be happier with their services. The customer service is great. Francesco and Brandon are always happy to answer any questions we have. They get 5 stars and I would recommend them to anyone interested in boosting their online presence.
Francesco Palladino is wonderful to work with! He is sharp, has great ideas and suggestions! Thank you for guiding us with our Doctor Genius page!
I am a new client and the service has been exceptional. Eddie Leon, I would like to thank especially for sticking by my side for the past year. He has worked with me and stood very patient while I searched for a place to open a practice. When the time came, he made things happen. The production team and support staff are always responsive when needed. They keep me updated on my website construction. My website is not even done yet and patients are calling to set up appointments (They made a temporary website till completion). I look forward to growing my practice with the help of Doctor Genius. Professionalism that was totally unexpected and very refreshing!!!
Francesco always willing to go the extra mile to help you reach your objectives . Weve seen many changes to the company and they just keep getting better and better. Our online referrals have more than doubled and our presence is the best in our area.
Signing on with Dental Genius has been a game changer for my dental office. My office went from having no online presence to appearing regularly on relevant searches in a matter of three months! I am confident that my rankings will get stronger and stronger as I continue working with this great company!
Shawn, Jeremy and Jordan have a superior level of knowledge when it comes to SEO! They offer outstanding training and are willing to take the time to meet for Q&A to form the best website possible. We shopped around and Dr. G is where its at!
Doctor Genius is a great company. We have been working with this company for about 4 years and are very pleased with all the great services they have to offer. Francesco and kylie are awesome and have exceptional customer service. Our company is growing and we thank Doctor Genius for all your help.
We were with Doctor Genius for a couple of years. We ran in to some issues and decided to leave them (for 3 excruciating months). So, this 5 star review may come as a shock. However, we are all human and mistakes are made. I believe the value of a company can be measured by how they recover. Shawn with Doctor Genius took our concerns to heart and went above and beyond our expectations to rectify the issues. He has been a champion for our business! We are now proud to be back in the very competant hands of Doctor Genius and look forward to continued growth in our practice with their expert guidance. Thank you for rescuing us and for all of the Genius you provide!
We have been with Dental Genius for 6 years now. Weve seen many changes to the company and they just keep getting better and better. Our online referrals have more than doubled and our presence is the best in our area. When it was time to update our website three months ago, we turned to them and are thrilled with the response we have received.
I started using Doctor Genius to improve my google presence and increase my monthly number of new patients. They told me it would take 3-4 months to see results. Its been about 2 now that my google presence has been cleaned up and my website is up and running and I am starting to see people come in the door who found us solely on google.We are happy and have now upgraded our package with them.The team is really nice and caring and good with following up and explaining everything to you.Francesco was the first person I worked with and he is wonderful. He really took the time to explain everything. Although it is early in the process, what he said would happen after cleaning up our internet presence is starting to unfold. I have also worked with Brandon, Shawn, Victoria, and Kylie, all of which have been a pleasure to work with.
Our practice has worked with Doctor Genius for a few years now. Francesco and team have gone above and beyond to make sure that we are always top on the list for dentist in our area. We started as a brand new practice in 2009 and now have a full clientele of patients with our first available hygiene appointment for six months out. Our biggest referrals are online. Thank you Francesco and Doctor Genius for your hard work and many years of working together! -Hassan Dentistry
Our office has been so happy with Doctor Genius. Francescos expertise in digital marketing and guidance has definitely made our business grow more than we expected. Brandon has been very accommodating to our busy schedule! Would definitely recommend this company .
We signed up with DG at the Anaheim Dental Convention. I had worked with 2 other companies previously and in my opinion did not get honest work or any decent results. We were a new office in the area on page 26 or 27 of google and had moved up some but still invisible. But now we are more visible in a very compatible area in the country and starting to get some calls. I am quite happy so far. I have been working with Shawn and Kylie, two knowledgeable and fine individuals to work with. Thank you guys.
Our office, Kathleen C. Hwang Orthodontics has been very happy with Doctor Genius. Weve had them build a new beautiful website, and their monthly service they provide for us has been wonderful. Our main purpose to having them help us was to increase internet visibility and traffic to our office, which we have already seen in our 3 months weve gone live. Zach, is our account manager, hes been very supportive and helpful in the process, he checks in in with us to keep track of how were doing and how we can continue to improve. We would definitely recommend Doctor Genius to other offices.
Dental Genius is the company every dental office should be working with! They are knowledgeable and they actually care. Offices are increasing their new patient flow for a very reasonable fee per month. Thanks to Dental Genius and the team for all they do!
Recently switched to Dental Genius and have to say they are great! My patient calls have increased dramatically as well as my new patients. Nice professional web site! They have a customer service that is quite friendly. In fact, they have a sort of family feel to the way they provide service. Terry helped me set up the account in the beginning. He led me by the hand over multiple days of setting up. Very friendly and patient. My account manager, Francesco, is awesome! He is always available and always goes out of his way to make things good. Thanks guys!!
Dr. Genius has explained to us how to make sure that people see our site and how much work really goes into it beyond just creating the pages. We are happy with the results so far and hope for a long and close partnership that will help us grow. Thanks guys.
I have worked with Francesco at 3 separate dental offices over the course of 8 years. If that doesnt tell you that their program works, I dont know what will. Francesco has great customer service and follows up throughout the set up to make sure things are going well. If I ever have issues, I can contact him or email their customer support team and my questions or website changes are handled quickly.Their contract is lengthy, and a little complicated, so read it well to make sure you understand what you are signing. Your online phone number will change for their tracking purposes, youll have a little recorded message at the beginning of patient calls saying that call will be recorded, and your website will have copy and pasted material as another reviewer said. But that matters little when the new patients call after having been engaged on your website.We have been consistently getting heavy web traffic (this is tracked and theyll show you the metrics -- it not just a verbal monthly follow up like I had previously had with SEO companies), and more new patients since the website launched. We are getting what we paid for, and will continue to utilize their services. They are up to date on all the google algorithms, and gave us ideas to keep the freshness up on our website, our google business listing and social media. I highly recommend their services!
We love working with Doctor Genius! Francesco is so helpful and attentive to our office. We signed up over a year ago and have never looked back or regretted our decision. We are getting more patients who find us online through google searches that we ever had before. Thank you!
Doctor Genius hands down has given me the best results out of any of the 5 other website companies I have used. I am actually getting significant patient calls in the 3 months I have been with them. The staff is friendly and helpful. And you can actually reach them when you have a question. You should start using this company over the rest.
Dental Genius has provided my practice with more than I have expected. I have been working with John, and he has been on top of everything. He is always following up with me to make sure everything Ive requested is done perfectly. Dental Genius does more than just help you create a website and marketing, they truly care for the services they do. They also do online seminars to show some tips and tricks on how to utilize their system to the fullest. I have already been seeing positive changes and growth to my practice since I joined with Dental Genius. I cannot wait to see where Dental Genius takes my practice within the next year.
We absolutely love our website through Dental Genius. We get a lot of compliments and new patients have been calling us regularly. We work with Francesco on a monthly basis and he is always wonderful to work with and very knowledgeable. We would highly recommend Dental Genius to any office. Thanks so much!
Working with Dental Genius has been great. They helped us create a new website for our office and continuously create blogs for updated content. They have improved our offices online visibility. The Dental Genius portal is a great tool not only to keep track on how many new patient phone calls we receive, but also to keep track on our online presence.
We have been using Doctor Genius for past 6 month and been supper happy with their results for our office. Joe Vasquez was very knowledgeable in doing transition for us in the beginning and Shawn Stiffler is very proactive in giving us feedback what is working and where we need to improve or change. Its been worth the investment for us and can not recommend them enough to anyone. Thanks guys.
A great company to work for. As an employee at Dental Genius, I was able to help clients achieve there marketing and business goals. They are an ethical company, that strictly adheres to the tactics needed to get a business more clients and a higher position on search results. I recommend Dental Genius to anyone!
Our company has been working with Dental Genius for over two years now. Phil and Francesco have always went above and beyond to make sure we understood all tools and services. They are prompt to return phone calls and can always get us answers immediately!
Dental Genius as a company, Francesco as the leader, and his entire team as innovators have done a terrific job for my dental practice. I initially hired them to re design my web page. They listened to my needs and helped me secure a strong presence in the google market. I am looking forward to using their marketing products and techniques as I have full confidence in their knowledge and abilities. Thank You Francesco!
I’ve been a customer for about two years at doctor genius and Joe has been fantastic! I have recommended them to other health care professionals.
I was somewhat skeptical of Doctor Genius because I had been burned by other companies before. Its not easy to find reliable companies these days but Doctor Genius has been exemplary. Within 5 months my google rankings significantly increased. We are first page on most of our search terms. We have also seen an increase in our conversions from web traffic to actual appointments. Customer service is generally responsive, I have had some delays in website adjustments, but that was partially my fault for not giving clear directions. Since then the turn around time has on adjustments have been very fast. I highly recommend Doctor Genius they have created a good return on investment (ROI) for us.
Eddie Leon is a class act ! Always available, informative and knowledgeable. It is always a pleasure doing business with him. His help has been critical in the success of my practice. I recommend him and Doctor Genius wholeheartedly.
Great team to work with. Francesco and and the rest of the team are mindful of us as clients and always willing to listen and adjust as necessary.I practice in a saturated market and we are averaging 20% more new patients since the website went live 6 months ago with trends still climbing.
Doctor Genius has been helpful every step of the way. In particular, Zach has been very helpful with website development, and support. Thanks to everyone at Doctor Genius.
Until working with this company, you would have never heard me say that I enjoyed speaking with a customer service rep. Without fail every person I have spoken with on this team has been so kind to me. I spoke with a lady by the name of Victoria Tegeler the other day and she was so patient with me as she answered all of my questions and concerns. With this company I have never been in the dark. They send me weekly updates as well as have a portal for me to track everything that they do to see how well their services are working for us. Id give them a 7 star rating if I could!!
We have been working with Dental Genius for about 6 months now. They have really been good to work with and have really cut our costs from our previous vendors. Even when we havent agreed on how to move the process along, they have respected my direction and worked within the restrictions that we created for them. They have helped to increase our effectiveness with search engine traffic and have good tracking mechanisms for what they are doing for the practice. The support staff are quick to answer calls and resolve concerns and they dont appear annoyed when you call to have them correct something or give you guidance. At this point I am really happy with the change we made. I will check back in a few months from now to update how things are going.
We at Stone Canyon Dental love Dental Genius.. Francesco and the entire team we have worked with have been nothing but incredible to us. Anything we have questions on they have answers for. They always make sure our website stays updated and nice! They definitely met every need we had! =)
Very happy with the customer service and the communication between our office and the doctor genius staff - especially Francesco, Zach and Christine- highly recommend!
Doctor Genius was a game changer for our office, we saw a SIGNIFICANT increase in new patient counts and online search results. We doubled our new patient counts within a few months of starting with Doctor Genius, with half of the credit due to their online optimization and service. Shawn Stiffler has been an excellent guiding force as we ramped up this service and when we decided to upgrade the service after one year with them. Thank you! Krista
Our dental office has been working with Dr. Genius for about 3 months now and the difference weve seen thus far is absolutely AMAZING! Joe, our account manager, and I spoke many times over the course of the 6 months before we signed a contract with them. He explained the ins and outs of digital marketing and what our expectations and results should look like for success. He patiently explained to me, without the sales pressure tactics of most, how many facets there are to digital marketing, and what successful results look like (the opposite of what we had at the time).At that point, our website and entire marketing/advertising situation was a disaster we were trying to rebuild from. Dr. G. turned us around completely. We are getting so many more new patient requests because their marketing/ad strategies, keywords, SEO and web development for our practice have been perfectly structured. Our dashboard is really user-friendly and includes call tracking AND call recording so we dont miss out on disconnected calls, hang ups or follow ups!!Zach and Jordan are lightning quick to respond to any questions I have or any changes I need to make to our website. They even give me their unbiased (believe it or not!!) opinion on other advertising and marketing we might be considering just based on their knowledge and experience. We can tell they really want whats best for us in the long run; THAT is what makes their customer service as a company impeccable, in my opinion.I wish I would have found them years ago. We have gotten rid of about 8 different companies wed been paying monthly because Dr. Genius provides ALL of those services, plus some, and at the highest quality. If you have even a TINY INKLING that your business could do better with a new website developer/marketing/SEO and strategizing company, call these guys. They are awesome in every way. THANKS GUYS!!!!!!!
I am very appreciative of Shanyns help in answering questions and taking care of our requests. She is always glad to help or answer any questions we have. Even though I cant see her, she always sounds like she has a smile on her face. Love working with her!
Eddy and Zach there are extremely knowledgeable and sincerely care for the success of my business. I started with one business contract with them and I signed up for 3 now after experiencing their amazing work.
I have with with them for few months and process has been smooth and flawless Franchesco helped set up the site and I like that support usually gets things done within 24 hours. The call tracking is the best feature of the system. Monitoring what my front staff say to the patients and what patients say about the office helps improve quality control.
Joined Dental Genius 2 years ago and I am extremely happy with the results. Customer Service is also excellent, always great help from Francesco whenever I needed it. Highly recommend them!
Francesco and Brandon are both willing to go the extra mile to help you reach your objectives . Let those who know this business and do it well be your ambassadors. As a manager, I love the Dashboard and all the capabilities it provides me as a tool to train for even better team members.
I am very satisfied with Doctor Genius. The service has been outstanding. Not only am I getting compliments on my new website, I am seeing the results of new patients coming in. It has taken about four months to see results just like Francesco said it would.
I went through 4 different website hosting sites before I landed on Doctor Genius. These guys delivered what they promised. Great customer services. No real complaints :)
Dental Genius has amazing customer service and the return-on-investment is on point! We have used their services for almost a year, and last month we received 22 new patients. The Support Team is easy to work with, they make requested changes quickly, and we have seen our website be very effective in helping us to grow our practice. Doctor Genius is G love and special sauce and we are so happy we went with them for our SEO needs!
I shouldve been more careful and spent more time reading authentic reviews here before I signed the contract with them. My bad!THEY SAY YOUR WEBSITE IS YOURS AFTER 6 MONTHS OF PAYMENTS Well, I canceled after 6 months and ended up with a zip file that no other host can work with. So my website is currently down until I find another company to design one for me.Our experience:Started charging us immediately, more than 2 months later they finally reviewed the content of the website they were going to put up. I found they had a whole page on Ortho Specialists. Thats when I realized they had just charged us the 2 months without customizing the contents to our needs. It looked like they had copied another offices contents (which I found later). We spent another week or longer to get our page re-edited and up. The website they put up wasnt cosmetically pleasing, the photos and videos we asked them to add to our page were just thrown in there without any attention to where they should be placed and how they would make the page look overall.The SEO did not do anything for us.When we let them know we wanted to stop their services, they talked for hours trying to make us change our mind which we didnt.Later when we asked for help to move our website to a new host they refused to help.Very disappointed.
Shawn has been very helpful in updating my website along with cleaning up my site at various reporting agencies. Their support is excellent. I would highly recommend them.
The sales rep kept focusing in long-term strategy even though Im a new business and need help with short-term strategy. Also, they charge $1500/month for 2 blog posts and advertising, but wont guarantee a minimum amount of your $1500 spent on ads, which they take a 40 percent cut. That being said, they use Google best practices and would optimize your website as a marketing tool.
Impressive results from this company. We regularly receive calls from prospective patients who find us based on our SEO rankings. We have had great communication from this company with regular updates. Whenever we contact them, they are always responsive. We are planning to renew our contract for a third year so I think that says it all!
Francesco and Dental SEO Sites team have made our marketing experience easy and effective. When we started with this company years ago, we were a new office with growing potential. Now, we are an office that has exceeded maximum potential for new patients. We are excited to work with such a good company who has worked above and beyond to make us the fastest growing office in our area.
We recently started working with Dr. Genius about 2 months ago. They helped get our website up and running and created a new logo for us. They helped establish Google+ sites and other areas of the web we were not in previously. Our transition was smooth at first, but has been disappointing ever since. We upgraded to platinum pretty early in this process which is upwards of $2999 and have received only 3 new patient conversions each month. Web changes have been done incorrectly or have taken a really long time to change. Our basic services and even location information had remained incorrect until just recently. Blogs contain incorrect dental information and are generic templates written by individuals with a lack of dental knowledge. If you cut and paste content from the webpage into Google, you will find several of their clients showing the same unoriginal content and templates. We have yet to see the promised results and have been refused the ability to move down to the Gold plan from the Platinum. We are still working with Doctor Genius at the time of this review, but we need a lot of changes if we are to continue working with them.
Every website hosting service I dealt with over the years overpromised and underdelivered until Doctor Genius. Zach and Dartagnan have always taken the time to explain the intricacies of the website in a way I (a neophyte) can understand. I have found my website home!
Doctor Genius is best resource for your online presence and marketing. Very user friendly and great feedback on all the data for Doctors and staff to check out. The staff have been really amazing and helpful. From the very beginning with Francesco setting everything up and web chats with Shanyn and Kylie to go over the website design and dashboard access. All of them really keep up with you and make sure you are taken care of and happy. Doctor genius really made everything personalized to my liking!Update July 2019 ------We have been using Doctor Genius for about 2 years now and are still getting compliments about our website. We see other office websites that are clunky or confusing and the Doctor genius design keeps things simple and easy for navigation. Support is great, im usually busy so i just send over an email and they respond back quickly. They always keeping our website up to date with latest website designs/search innovation updates. The reports you receive are a nice way to stay on top of you key word rankings for specific searches, # of new patients calling in. We dont do too much outside marketing campaigns, so through Doctor genius we organically get about 35-45 new patients a month who see our website and reviews, and choose our dental office over others. Francesco also calls to check up and make sure all our needs are being met. They are great. Definitely recommend
Wonderful company! We have never been left in the dark. Their customer service is the best I have ever had hands down. Special thanks to Victoria Tegeler who has been so kind in answering all of our technical questions
OMG, I am so frustrated, I am actually on the phone with this representative ART, and he is stating that he cannot give me the login credentials for my own website, that I purchased the domain even before I got to experience their services. How is this such a difficult task? I do not know. All I know is that I did not want to give one star, I stated that I will have to considering that the transitioning out of their company has been so crazy, putting me on hold for no reason for long time, stating that the information cannot be transferred, etc. For the past seven months that I had services with them, I was advertised as if I am located in a different STATE across the nation. Unacceptable. And I still paid for their services. The marketing rep, Eddie and Chase was the only one reliable, caring enough to call me back on time. Other than that, forget about the services. Just run to another company. I am so disappointed in their services. By the way, this guy just hung up on me. I waited couple minutes, but they dont even bother to call back. I have ten doctors and numerous staff working for my office and we are all frustrated at this company.
Amazing place. Went in to speak with Phil who is one of the owners about their marketing program which is specifically for Doctors hence the name Dr. Genius My friend purchased the program and has a lot more business.Tim Depies
Doctor Genius is a great company. Ive been with them for years and have always been satisfied. Shannon in the support department was very professional and supportive.
Francesco and staff have been very responsive from the beginning of our work with Dental Genius through today. His input is candid and helpful. Our experience with Dental Genius has improved our patient engagement and online presence.
Dental SEO Sites are not your run-of-the-mill SEO sales force! They have taken the time to listen to what my practice needs, where we want to be seen and how. Jason, Andres and Eric have been great to work with. My old site had some crazy gremlins in it and they took the time to diagnose the issues and found a solution that is better than I could have hoped for. They are responsive to requests, messages and I feel that they go the extra mile to give their clients what they promise. Thank you all! I look forward to a long term relationship with Dental SEO Sites. :-)
Doctor Genius has done a great of getting my web presence organized and done well which attracts plenty new patients. My consultant here in the SF Bay Area, Domenic Farnocchia recommended Doctor Genius after it worked for a couple other practices. I didn’t think it was worth it and wouldn’t have done it without Domenic’s direction but I’ve come to realize that it is money well spent attracting new patients. So I don’t spend my time finding programmers, SEO companies, worrying about new content, updating the style to adapt to mobile devices and whatever is new, etc. I can focus on higher level issues and someone else is pushing me on the first page of google for some of the search terms I asked for. As Domenic reminds me to focus on things I can’t pay someone to do who especially does it better. I used to do a lot of computer programming and web design but Doctor Genius has done more that I would have ever thought to do.I recommended my colleagues to try them out, consider doing it.
I am a 65 year old gray haired dentist who hates all things computers. My son encouraged me to have a website. So three years ago we had Dental Genius build our new website. I have been greatly helped by the crew at Dental Genius. I probably have talked mainly with Francesco and Martin. But everybody that I have dealt with have been super helpful and friendly. They walked me thru it and helped me put my best look forward in the website world. More than pleased and highly recommend them. We are beginning our fourth year together.
We started our practice from scratch April 2017. We were growing slowly and were doing well but wanted to get to another level. Contacting Francesco at DG was a game changer to be honest. His confidence in what DG could do for our program sold us. He assured that we would see a significant jump in new patients and in turn collections and he was spot on. The growth that was promised to us was realized only 2months after we signed up. It allowed us to grow our practice much quicker, hiring hygienists and associates. Best of all, Francesco is easy to reach for any concerns and is professional. We are very pleased with DG and happy that we signed up!
Have been with Dental Genius for three years now and have been satisfied with result. They handle social, SEO and build my website for my office. I have constantly stated at #1 or 2 on the google search under multiple search titles. They seem to stay ahead of the curve when google changes.
Excellent service, amazing support. Business is doing great since they started helping us and giving us proper advice. God bless them. Thanks a lot.
Honestly doctor genius is one of the best company that my offices worked with and I tried many companies before.Francesco and Shawn explained all the mistakes that I had in my websites after i signed up with doctor genius my new patients calls, googles reviews and googles ranking improved substantially.def. recommending doctor genius to all my colleagues.thank you doctor genius, Francesco and Shawn.
What a great company! Our SEO & website has been managed by Dental Genius for over 3 years. We have seen nothing but intelligent growth!! Super understandng & theyre communication skills are impeccable! I highly recommend using this company for your Dental Marketing😎 Thanks Again-Shawn S. Chase & Francesco!
Super helpful group. They have given me personalized attention and coaching to get my SEO needs taken care of. Very competent and super helpful. Highly recommended!
Shannon was so helpful! She took her time and graciously repeated herself when I did not understand something. Outstanding service!