I love this place, they treat you like family, follow up with you if you need anything, always willing to work with you if you have an issue and can’t make it to class. I would recommend this place to all my friends for sure. Gulshan

Amazing place to get an intense cardio workout! It’s clean and all of the staff is inviting and friendly. Great place for both beginner and experienced riders!

Great indoor cycling! This place is awesome & everyone is super friendly! Also the place is spotless and I didn’t have to bring anything but myself!

If I could give this location 0 stars I would!Beware dealing with their manager, as their customer service skills are severely lacking. Also, make sure you understand that under ABSOLUTELY NO CIRCUMSTANCES are you entitled to be refunded for unused services! A refund is entirely up to the discretion some mythical being, that apparently you will never be allowed to converse with. Instead you will converse with the magical Wizard of Oz via proxy, which is the undoubtedly unqualified manager.Upon signing up for $200 worth of services just prior to things closing down in California due to COVID, we also found out about some unexpected medical illness that precludes us from using said services. Since months had gone by and many service industries in California had been shutdown, including said service through Cycle Bar that we had paid for and were unable to be use, we decided to request a full refund. Since the medical illness coupled with COVID made it clear these services would not be used anytime in the near future. After requesting a refund from the manager I was told to contact a gentleman that supposedly was the district manager. This person never once responded to my several email phone calls or emails. It felt as though I was given false information and passed off due to being unimportant in the eyes of Cycle Bar. This only further irritated the situation. Upon dealing further with the branch manager, whom as a terrible habit of assuring you she will respond to you before the end of the day with an answer but then you wont hear from her for weeks, I decided to continue to push the issue.Noting the annoyance I was causing the management and the frustration building on my end from the sheer lack of communication, disregard, and vagrant poor customer service skills, I pursed this endeavor for three months. Finally, I was told they would refund me partially out of goodwill! GOODWILL!!! I found this to be unacceptable and asinine. I paid for $200 worth of service that is unable to be used due to an unforeseen pandemic and medical concerns and the goodwill this company tries to throw my way is refunding me half of my money! keeping money that they did not earn and rudely and shamefully treating their customers like disposable transactions is not good will.Begrudgingly I accepted this partial refund due to their management not budging on the issue, and quite frankly being fed up with the time and energy it took me to pursue a full refund. After accepting the refund I was then told that they couldnt process the refund due to the amount of time that had passed. This was another several week delay and several emails and phone calls on me behalf until finally they refund the partial amount!With that being said as a POTENTIAL CUSTOMER beware:-POOR CUSTOMER SERVICE-POOR MANAGEMENT-THEY WILL KEEP YOUR MONEY (look at other reviews that have had similar situations on, yelp, BBB, and google-YOU WILL NEVER BE ABLE TO TALK TO ANYONE ABOVE THE BRANCH MANAGER (try googling their corporate information, any sort of customer service, or anything other than a branch number)DO NOT GIVE THIS LOCATION ANYTHING.Cycle Bar Laguna Hills: If you feel as though this review is inaccurate or does not represent your branch fairly, I am more than happy to discuss my experience with someone other than your manager. You can contact her for my information.

If I could give this location zero stars I would. Catty girl drama is never acceptable towards a paying customer.

Motivating, inspirational and super clean studio! Love the staff and instructors!

Great place ! If you’ve never done cycle classes before this is a great spot to try . The folks are very nice and it isn’t intimidating . The first class is free then you have the option to pick s package . The lights are low so you no one can see you catching your breath -ha! Free towels and shoes included . Bring a water bottle they have a filling station . My only prob is I can’t get my shoes to click off the bike !! I keep having to leave my shoes on the bike like a goof!I’ve tried three different teachers they are all kind . My fav though is Jordan simply because her vocal queues are clear for a newbie !Other than getting stuck on the bike each time w my shoes it is a blast !

Love Love Love! Super fun. Great workout. Very encouraging environment - love they are trying to create a community. Will be going back for sure!

Wonderful exercise facility. Great new (indoor, Scwinn) bikes. The cyclestars (instructors) push the class to high levels of speed (rpm) and strength (resistance) during a 45 minute journey full of hills and sprints. Lots of thunderous music to set the pace. Metrics for each rider (if they choose) are posted on screens, for competition. It’s a blast. I always leave sweaty. Luckily, shower in each of the restrooms. It’s been highly effective for my wife and I. I truly love this place. Highly recommended for people serious about getting conditioned.

Amazing location and staff. Great if youre visiting, they have everything, awesome instructors, and the manager Justin is very helpful. Ill absolutely return if I visit the area in the future!

I love this place! Great atmosphere and bikes. The TV screens that show your results during the class make it a fun/motivating competition with the other riders. Ive tried several spin studios and this one if my fav!

Such a great workout. The instructors are fun, and the music is great. The facilities are super clean and the employees are so helpful. Highly recommended!

I love CycleBar. They have great instructors

Super clean studio with VERY helpful and accommodating staff- thank you!!

I LOVE CycleBar!! It’s changed my life! I’m so grateful. This is the first time I have been around an amazing fitness community where it is comfortable for even the brand newest person to join in and grow. I had never worked out much or been consistent with fitness before cyclebar. Now, 8 months later, I’ve gone on over 100 rides and I am more stoked than ever! I’ve already lost 10 lbs and kept it off but most importantly I’m stronger now 💪🏻 physically, mentally, emotionally.The cycle stars ⭐️ who lead the class are PHENOMENAL people. I go to Jordan, Jasmine, Kelsey, Lydia, Courtney, and Stephanie’s classes on a regular basis. Truly, THEY are the reason I keep coming. I love the mindset they share to help me take it to the next level. And don’t get me started on the music, lighting, sound. I feel like I’m going to a party every morning at 5:45am! 🎉Thank you Cyclebar 🤗 because of the service you provided I now feel confident to grow and change and reach huge milestones in fitness!!!

Im ready to hit the bar. Oh... Cycle bar... No! Just kidding! For most people cycling is fun but for me after a few bad experiences at a local gym its not my top choice for a workout. Flash backs of annoying music blasting and a fat instructor screaming like a drill sergeant and me wanting to never get up from a sit position afterwards. I was determined to overcome my fear of cycling.Having the entire staff on hand made the checking in process painless. I pre registered before and did not have to fill out my information again. Rental shoes were included with towels and a sports water bottle. I also like the fruit basket and post workout Champagne to celebrate the grand opening.The class was actually fun! I like the leaderboard idea to track everyones stats although the cycling before the class began also counted as part of the stats. Personally, I would have liked to hit reset right before the class, but Im just a gamer and would have like fair stats. I didnt go hard pre class warm ups because I was saving my energy aka lazy. I was 8th place during warm ups but ended the class in 5th, so Im proud to move 3 places beating some people plus their pre warm up stats. Not too bad for a rookie. This class was more about hip hop and some weights. Just think boogie nights on cycles but PG of course. After the class I was beat. I just wanted to sit there and I wished for a service to carry me to my car. I dont believe in pacing so I went hard. The shoes make a difference. Compared to a standard gym there is far more discomfort that comes from trying to rude in tennis shoes.

Love the energy of the trainers!!