I bought the Ambassador car wash which includes vacuuming inside, cleaning windows inside and out, armor all on the dash, wash and hand dry. They did a great job very through. I would definitely use them again.

Horrible experience. Took them over an hour to change my oil. After all that they tell me the car wash was backed up and it would take anther hour to clean my truck. I didn’t see any cars in the car wash line. Wouldn’t recommend to anyone.

Great! Chuck and the Cashier were wonderful, also the guy with the yellow shirt that wiped my car down! These guys work hard in this heat, so we dont have to! Thank you all

Wet towel left on seat. No drying after wash.

Valuable ring went missing from the open part of my center console following oil change / car wash. After retracing places I visited prior and searching my vehicle entirely, I had to contact them several times before I could get someone to review security footage. I ended up getting police involved and they stated the footage deletes after 24 hours. Several months later, the ring is still missing. They lost a longtime customer after that debacle.

Use to be real good when the older guys were there.Now, that the kids are there..they dont take as much time and pride into their work. Will have to find another location for my vehicles.

We went there today and wanted a car wash for the 29.00 .went inside to pay for it.after waiting for about 1o to 15 minutes we noticed no cars was going thru the car wash the lady in back of the counter told us there was a problem with the compressor. I than requested a refund. She told me I couldnt get a refund.that is the last time Im going over there. She than told me that they were hand washing

Terrible after paying for a detail pick my car up and inside hadnt even been wiped down

They did a great job

Great was but the express wash isn’t so express!

They did a great job on my car.

Really clean your car fast and efficiently

I paid $40 for them to not move a tissue box from where my cupholders are and clean that area. The products they used left my car sticky. They were not thorough at all. I will have to go back and clean it myself. Would not recommend and I will not be back

Didnt wipe seats didnt vacuum hatchback. Didnt wipe doors.. horrible inside

Absolutely ruined the clear coat on my 2018 Audi S5 cabriolet.Went with the Hand Wash for $39.95, and i can only assume their cleaning utensils are extremely micro contaminant laden.The car left looking fantastic, but after running a couple of errands in the sunny weather, I noticed they left swirl marks over EVERY single square inch of my paint. Literally every square inch.When I went back early afternoon, the owner initially kept himself secluded and had the cashier document my complaint.When I saw him checking out my car, I went outside and spoke with him.These are words directly out of his mouth:- Well why didnt you wash it yourself?- Hes just being picky about a 90k car he purchased.- Maybe my guy can wax it out Monday.Its insulting as a professional and a car person, especially knowing that swirl marks cannot be waxed out. Also how can I trust this organization to fix a problem that they deny exists??? this lackadaisical approach to service would be unacceptable in my profession.Im not concerned about the $300 I have to spend to have the clear coat corrected, Im having the problem fixed at another Lafayette establishment.Consumers need to be aware of their lack of knowledge about clear coats and quality of work in general.Theyve lost my business, and likely the business of every other physician in Lafayette.

Great oil change and free car wash

You cant beat the price!!!!! First time being here and will definitely be back!!!

I absolutly loved this place. Always so nice and done in an orderly fashion and quick too. Great prices. It is not for everybody but i loved it.

I brought my car to get it washed last week. Right when I got out of my car, I smelled pot. It was super strong. The 2 girls in the back were very nice and did a great job vacuuming my car. I got the embassy wash I believe? The car was not wiped down very well and the armor all was just gunked onto the tires. I still had bugs all over my front of my car and I paid $5 to get them off. So for $35 all I got was a good vacuum because the rest of it was terrible. I dont recommend this place to anyone. Classic Auto Spa is the place to go!

Great service

They always do such a great job! I also love taking advantage of Ladies Day on Wednesdays (I get the Pamper Package!) and the FREE wash with an oil change!

The detail job left a lot to be desired. They never touched my cup holders, side doors or third row seating. After spending 20 min in the waiting area alone with management, I didnt even receive a hello or eye contact. It wasnt worth the hassle to complain.It was a $50 donation.

Needed to have the truck cleaned. Paid $49.95 and its still dirty! This was my first and last visit. There was truck being cleaned next to mine that was there when we drove up. The gentleman working on it was doing an outstanding job. I hoped that my truck would receive the same love considering I paid for the highest package. Not so. He was still putting the finishing touches on it when our porter called us to our truck. Yeah, no tip for you. Lazy!

Came to get oil changed and a carwash on a Tue at 2pm. Not busy at all. Yet my car sat as people walked around and did nothing while my car just sat. I worked here over 20 years ago. I assure you Bill wouldnt be happy to see his business being treated this way. Shocking!!

At this place, they really hop right to their work. They are quick, and its a real good place to get a quick in and out wash. Im not sure if I would recommend it to someone who is OVERTLY obsessed with the appearance of every single minute detail of their car, becasue thats not really what they do here. They do a good quick job for a good price. The service is prompt, and yes, sometimes there are long lines, but thats just on the most busy days. Overall, I would say that when I go there, I feel like I get a fair deal for the money and my needs are attended to as fast as they can.

I remember as a kid when my mom and dad would bring us here to get the cars washed. We loved being able to look through the inside windows and watch all of the cars go by getting washed.I went this time to get my inspection done on my car. The guy was very patient with me as I tried to find a current copy of my insurance. They had to replace a couple of bulbs, which were reasonably prices. All in all, great service and I was in and out pretty fast.

I was skeptical to bring my new car here after reading these reviews. The truth is this place is great! The staff was very friendly and did there best to assure me that my car was in good hands. Not to mention the prices rock compared to other car washes in town. My car looked beautiful after these guys were done with it. I am glad I decided to give these guys a try, I will definitely be back.

I literally just left there saw workers standing around no one approached me for assistance. I even called out and they continued on ignoring me.

Just paid 29 dollars to have my truck washed. I have offset tires so I had slight overspray near wheels and the Louisiana typical bugs.. That was the extent of how dirty it was... Walking out to the truck I immediately noticed the truck was still dirty around the wheel wells, the tires werent done, wheel werent clean, windshield still had bugs and grime and so did the grill. The dash was still dirty and smelled like the truck had been wiped down with wet towels... 29 dollars... Oh best part. . NEW PAINT CHIP DRIVERS SIDE DOOR.

VERY RUDE OWNER AND MANAGER. YOU WILL NOT GET YOUR MONEYS WORTH . I WOULDNT RECOMMEND THIS PLACE TO MY WORST ENEMY.

I got the basic oil change and wash.Before going, I checked my air filter myself to see if I needed one. Because I buy them at an auto parts store much cheaper. It was fairly clean. While I was waiting for the oil change, the technician brought my air filter covered in dirt and asked me if I wanted a new one. I was floored.. I told him that cant be mine, I just checked it before. He insisted it was. He was right, it was mine, just covered in dirt he rubbed on it!!! I just told him not to replace it and I let it go since I couldnt prove anything. BEWARE of scam up-charges here!! I guess these techs get bonus points for selling filters and extra services, so be careful.Next time I will tell them dont touch my air filter.The basic wash was excellent.

I normally don’t post reviews but I felt I needed to do this to warn others. I got my oil changed and expected to pay $80-90 . With all the up charges I ended up paying $147. Their only explaination was “ its good oil, it’s mobile” . Free car wash is really not free with the oil change. Nothing is ever free.

So far so good! I have taken my car three times and they have exceed my expectations of how clean and professional everyone is there.

Always get great service on car washes & oil changes. I love the fact that you get a free car wash with every oil change. Inspections and many other services are also available. I recommend Ambassador Carwash to everyone!!

Unbelievably horriable!! Just spent over $130.00 to have my oil changed and truck washed. The service tech nearly ran my truck into the brick colums between the service bays twice. Luckily he was stoped both times before hitting the building. I asked the senior tec not to let that guy drive my truck.Secondly, when I picked up my truck the rims still had dirt on them. I informed the older blond lady at the desk and she said it just comes out like that, we dont do the rims .......I will never let Ambassador car wash touch my vehicle again!!!!! I should have stuck to Louies!!!!!!

They did a good job cleaning the cars, but it was a little too good. Someone has sticky fingures. We have had our GPS and a phone charger taken. We call/stop in to report it and they say, they cant prove it was their workers. Not sure if we will ever go back, or recommend it to anyone.

This used to be a great car wash that was affordable but recently theyve changed their pricing and Im OK with the pricing what Im not OK with is that they want to charge me $10 more because my tires are bigger I think this pretty dumb

Not only do they do a great job detailing your car my car ran out of gas and Fred personally drove me to the gas station to get some gas. I would highly recommend this car wash!!

Friendly, honest, and the staff know their job

Terrible job, gave us problems as we asked for a better job still had water spots everywhere and mud spots we will not be going back!!!!

Did not go over types of washes available just charged me for the most expensive one. Did not do a great job of wiping down as dirt found on back liftgate. Would not be going back.

Drove up at 8:55 three guys standing around smoking. Not one of them asked me if they could help. Went inside, clerk tells me to get a ticket outside. Go back outside and still no helps me. I left. Called at 8:58 and clerk tells me those guys were not in the clock yet!!! WHY ARE YOU OPEN THEN??? Left and came to TODD’S!! Great service, already checked in!

Friendly people and they do a great job. No complaints

They do it all, needed for people on the run.

Just okay nothing impressive, they miss areas inside and out but live and learn !

Nice clean car!

Avoid especially if you have a new car because they will break something. Just brought my car back from $49 hand wax wash and interior vacuum wipe. The side mirrors were askew from washing so when I tried to use auto adjust button for mirrors inside, it did not work. Had to push the mirrors into place by hand. In addition, they ripped off and broke the cap for a plugin slot in my console. Spoke with manager Kane on phone to inform him of this disappointing sloppy work, but next day he figured out why the auto mirror did not adjust and said will fix it when part comes in along with replacing the broken cap. This saves me from disrupting my schedule to fix these things at dealer, get loaner or rental car, etc. The manager Kane was pretty amazing with wonderful customer service skills and ability to fix on the things on the spot so I did not have deal with broken mirror system etc while waiting for permanent fix. In addition to broken interior items, the wash and hand wax was careless with many areas not completely cleaned, like the top on passenger side, before the wax was applied. The car did not really shine much like you would expect hand waxing to shine either. BEWARE and check your car out very well before driving off, or you will have to make a trip back and waste time getting stuff fixed or redone. This was the second time I brought a vehicle here. When I brought my sturdy old American jeep cherokee, nothing was broken. My new subcompact sedan this time suffered from tough handling and sloppy work.

The absolute best location in town for car cleaning services plus more. Join the monthly unlimited club to get the most value.

I went today for the first time. I dropped off my car for a cleaning and wax. The wax came out good, however when I got there my windshield wiper was on the ground in pieces and when I ask what happened they immediately say “we are not responsible for your wiper”. 1st of all when I dropped it off and was ticketed the car was off and no one asked me to turn off auto wipers. Normally in self serve tunnels I do as there are large signs asking you to turn off and I am the one driving it through. I leave the wash with only one wiper on my car. 2nd I get home 2 hours later and see the windshield is cracked from the bottom like the wiper arm slammed and hit it. No one owned up to this. I called and asked for the owner to call me, I am waiting and will repost letting you all know his or her response.

This is one of the worst experiences Ive ever had at a carwash. We pulled around and waited behind somebody who decided to wash their car for 20 minutes by hand they kept looking over to see what we were doing it I just really wanted to get my car washed I wasnt there for anything fancy its just had pollen all over it and this guy would not move and nobody was coming over and help so I ended up just backing off of the ramp and leaving I will not be going here again.

Careless with no sense of pride for their work. I cant believe I tip $20 without inspecting their work I wont be back.

$27 for a half ass wash. Gave them a second chance and received the same half ass wash.. I received my car back with the front of my car full of bugs still as if no one even attempted to clean it, wipe it, nothing. I could have saved my $27 dollars and went to a $5 car wash and got the same results. Would not recommend this car wash to anyone.

The worst cash place I ever went to I told them not to touch my tint and they did and scratch my tint on my window dont even want to give back my money or pay for my tint to be redone so again I am never going there again and I dont recommend then at all

The car was clean but I was disappointed on the floor mats. All they did was vaccumed them. They use to run them through a machine that would clean them. The worker told me that the machine broke and was not fixed or replaced. That is something that I feel should have been taken care of.

Drivers beware!! Bad service and terrible unprofessional management!!! Sad to say you’ll do better going to an automatic

Do a pretty good job

Made my truck look like new

Ive been going to this car wash for years now and Ive always been satisfied up until today. About 11 am January 18th. I brought my vehicle in to get the $5 wash as always. The supervisor are the guy who seemed to be running things was so hot headed he was using loud vulgar language in front of my children. He was hollering at everyone in the parking lot and even pounding his fist on the hood of my vehicle. I got upset never said anything but it was so bad that all the employees at the carwash was personally walking up to me and apologizing to me about his behavior. Something needs to be done I will spread this viral on Facebook and all the social media I can some people never to go to that car wash again unless that guy is replaced

Horrible job. CAR IS STILL DIRTY!!!! I would rate less than 1 star if that was possible.

The worst car wash Ive ever had. For $38, they left every bug on my vehicle. Do not go here. I highly do not recommend it.

The manager told me that i was hired there but i checked back with her about a week or so afterwards and she was kind of rude saying that she would call me - implying that i should not have showed my face.

Nice workers

Didnt get our car very clean. Left a greasy film.

Do not bring your car to these people. I brought my husbands 2015 Audi in this week to have bugs removed from the front. They accidentally used acid on the mirrors, to remove the bugs, which over sprayed and etched the aluminum around the windows ($1600 worth of damage). They took a damage report and we were told that we would hear back from Mr Bill Moody, the owner. Its been 5 days, we still havent heard from anyone. Once we did our homework, we realized that they had terrible reviews online and routinely damage vehicles and then refuse responsibility. They already took down their Facebook page due to the bad reviews and hit on their reputation. We will be adding our case to already pending litigation against Mr Moody. To add insult to injury, I still had to pay the $24 for the carwash.

They charged extra for thorough cleaning, but I dont feel I got my moneys worth.

I brought my new Audi A3 for a complete wash after a trip to Texas on 8/23/15.They sprayed acid on the car to remove the bugs from the rear view mirrors and ended up damaging all the aluminum trim around the car as well as the plastic black trim. The bill to repair all this damage is over $1600.00. I have tried to get this resolved since and spoken to the Manager who keeps passing the buck to the owner Mr. Moody who seems to be too busy to return my calls and get this resolved. At this point I am going to file a claim on my insurance and give them a copy of the report the Manager at the carwash (Martin) wrote and take them to court if necessary. To add insult to injury I still had to pay for the carwash!Avoid this place at all cost!!!

Fast and good customer serv3

Great customer service, they took care of my baby.

Good staff. Good wait time.

Such bad management. Never again will I spend my money there

Quick fast

Speedy service. Very thorough.

I get my oil changed there

Great prices quick service

They made my truck look new again, thanks guys

Our car looked brand new when the work was completed.

Great car washes

Free car wash with oil change. Im all about getting the free stuff!

They got the job done. Removed bugs from bumper.

They do great work on my Car

Best car wash in Louisiana!

They cant even screw on an oil filter and they leave you stranded on the side of a dark road at 2am!!!

They get your suv very clean😎💛💙💜💚🌸🌷🍀🌹🌻🌺

The place to go to get your car clean!!

Very fast and very professional

Got the works car detail. A lot of stuff was missed. Seems like there is no quality control

Bad service oil change no professional they made monkey job.

Worst customer service ever and almost blew the engine in my vehicle from a botched oil change! Do not get anything done here!!

They try to sell you more than you ask but some people are very friendly.

Great place for inspection

Never went there

Good job

Its ok

Terrible management

A little pricey.

Cheap and good

Convenient

Clean

Great job!!!!!