I’ve worked with Anne’s office for about 14 years and her staff, especially Julie, are an amazing team. Any questions or situations I’ve had are always handled quickly, professionally, and with a refreshing kindness and enthusiasm that kept me a loyal customer. They truly care about taking care of their clients. Even handling my relocation (and unfortunate need to transfer to another agent in my new state), Julie was quick to make sure I had all the help I needed for a smooth transition. If I ever find myself back in CO, they will be one of my first calls!
Always a rapid response to answer all my questions, provide quotes, and process a rare claim. I’ve been a happy, loyal customer for many years now because of the great service provided by Anne’s office. Highly recommend for all your insurance needs! Julie is especially helpful and responsive when I need an answer quickly.
Post updated in 2021: Now that its time for me to move to Arizona, Julie has been instrumental in finding me a new agent and making sure Im covered during the transition. Thanks again for yet another stellar customer service experience, and Ill miss you when I move!Original post from 2019: Ive been with State Farm since 1986, and have always found it dependable. In 2017, I chose Anne Larsen to be my agent because of her connections to the Lafayette community where I worked then and still live today. Theyve helped me keep my policies up to date, and worked with me to keep my premiums low. All of the staff are helpful and prompt, especially Julie who took care of me just this week. Thanks!
Anne Larson and staff live the State Farm tag line - Were here to help life go rightOver the decades Ive needed to discuss policy details and have sent an email to Larson. The following day Ive received an informative reply. Additionally, I feel the rates are competitive.
Ive been with State Farm for almost 20 years. Ive had a couple accidents in that time and the claim process was easy and efficient. All the ladies at Annes office are great. I especially like working with Julie. She answers all my questions quickly and in terms I can understand. When it comes to insurance some verbiage is hard to understand. Julie makes it easier for me. Ive referred several family members and friends to Anne & Julies office and they have had great experiences as well. I recommend State Farm for car and home insurance.Another satisfied customer!
Anne and Julie have been exceptionally responsive to my insurance questions and needs for over ten years. No matter what life hands me, I know I can count on them to have my back.
I have known Julie for years, almost a decade. She is so incredible knowledgeable and such a good person. Not only do we have a professional relationship, we have become very good friends as well. Julie has the highest values and ethics and I highly recommend this agency for one reason. Julie.
Julie M. is very responsive to any communications making business with Anne Larson SF easy, efficient and very helpful. Julie offers resources when asked and will go the extra mile to help.
Ive been a client of Anne Larsens State Farm business for about a quarter century. In that time, her staff has never let me down as far as inquiring about my policies which entails not only my residence and automobile, but the many extras to include rental, life, and umbrella policies! What a great team she has working for her!
Where do I start?Anne is just amazing to work with.Followed up with a the best office staff I have ever had the privilege to work with.Julie and Danielle are two of the most professional and knowledgeable people I have ever met.They both have gone above and beyond any expectations I could have ever had.There has never been an issue they could resolve for me.I look forward to continuing to work closely with them in all my insurance needs.Simply an outstanding office staff.Thank you AllDanial
The service at Anne Larsen is incredible! I cant say enough great things about her staff. Julie and Danielle are absolutely wonderful to work with; always available and accommodating! I am so pleased to have them on my side! Well done!
This morning I had an annual go-over meeting that lasted a good hour, going over all my policies (home, cars, rental, RV) starting the new year. This agency has the expertise to deal with my questions with patience, explaining the quirks and setting me on a right path to a good overall coverage. The ability to deal with a customer with a pleasant outlook and excellent knowledge about the insurance business is worth a million dollars. Kudos to Anne and her staff.
Julie is the Best! Always going extra mile to help me out... excellent work ethic. Knows what she is doing, great person! :)
I have been with State Farm my entire life, both when living in Colorado and then in Minnesota. When I moved back to Colorado recently, there was no doubt in my mind that I would return to State Farm w/ Anne Larsen. She has always been such a great agent who is attentive to details and willing to go out of her way to meet you where you are able to meet; and to make the insurance process as easy as it can be.
Great agency, Julie is especially pro active and responsive. Always looking out for my interest!s
Outstanding service, every single time we call or email! Every person on Anne Larsens staff has always been extremely helpful, diligent and proactive -- but Julie, especially, is a real superstar. When we moved to Colorado Springs, we didnt even THINK about changing insurance agents. Even 150 miles away, Anne Larsen State Farm takes good care of us.
This office is awesome for all my insurance needs. Anne and everyone else at this location are so personable and is there for any insurance needs I have! Ive been doing business here for years, refer all my friends & family and wouldnt switch for anything. Thank you for making my life easier when it comes to my insurance!
Fantastic office with great customer service! Anne, Julie, and Danielle are all so great to deal with. I recently had a roof replaced and am so glad I have State Farm in general, and Annes staff made the daunting process very smooth. Couldnt be happier with my insurance agent!
Julie has been my agent for 17 years and she is awesome! She is the best insurance agent I have ever had. She is knowledgeable, personable and responsive. I highly recommend Ann Larsens State Farm Agency.
So far weve only dealt with Julie, but quite a few times. She is the best there is: takes care of us completely, cheerful, humorous, and efficient. Ive recommended your agency to several people looking for insurance because of her!
Anne Larsen and her entire staff have been just fantastic. First of all, when I thought about saving some money on my car insurance, I decided that I didnt want to just go online and see if I could save 15%. I wanted to know who my agent was and also keep my business local to help build our community. What an excellent decision that was! Anne didnt save me 15%... she saved me 23%! Not only did they save me money, but they also suggested additional services included in that price, that I didnt realize would be important to have. For a few minutes of my time, I saved money and now feel completely confident that I have the absolute right insurance for our cars and home. Thank you so much!
I cant Thank Julie enough for helping me, get affordable car insurance for my young adult. Insuring a first time driver can be a little scary, too say the least. Thanks to the personal service. no fear and easily understood. Thank you
This is the best State farm office ever! Ive never had any problems with anyone from this location. Everyone is amazing at their job here and incredibly capable. If you live in Colorado, you should have this office handle your insurance. Theyre the best!
I have been using this agency for several years now and couldnt be more satisfied. The staff is extremely knowledgeable and very helpful. Its important to me to have someone locally that knows my situation that I can rely on as opposed to someone Ive never spoken to before in a call center. Their rates are also very competitive. I would not hesitate to recommend this company.
They are easy to get a hold of and respond quickly.
Julie in Ms. Larsen’s office is amazing! So helpful and knowledgeable. Had to get my insurance updated very quickly, like instantaneously, recently and she rocked it. Makes you feel like one of the family!
Danielle Massingill was wonderful to work with. I had never shopped for car insurance before, but she graciously answered all my questions. I was set up with everything (and a rate Im super happy with!) in less than 30 minutes. I dont know other car insurance experiences, but I doubt theyre this good.
I have known Anne Larsen since the day she opened her agency. She is always concerned with doing things the right way, the moral way. She puts her clients’ needs before her own, a trait I find often lacking in other insurance offices. Anne has hired some of the best assistants in our area to help service her clients. I rate Anne an A+. (I was in the insurance industry for 43 years before I retired and have seen good and bad agencies over the years...you won’t be disappointed with Anne as your agent.)
I cannot say enough great things about Julie and Danielle at the old town Lafayette State Farm location. They have been taking care of my home and auto insurance needs for years. They take the time to explain the different service and coverage options available to me and they do it with a smile. I feel like they always have my best interest in mind and that feels good. When bill time comes around I stop by their office to say hello and pay in person. In this day and age of convenient,at-home electronic transactions, they are the one account I leave home for. That speaks volumes.
If you are not doing business with Anne and her team of professionals, you are missing out on a wonderful total experience. Everyone knows their job! Everyone is efficient! Everyone is focused on the customer! Many agents operate under the State Farm umbrella. No other agent nor staff that I have ever worked with has done more to earn my continued business. I am the head of their fan club and have moved all my insurances to her office. If you havent, I strongly encourage you to do so. You can buy insurance from many people in many places but you cannot have the 100% total satisfaction experience anywhere else.
Julie is amazing!! She is so knowledgeable and helpful with everything and is the sweetest person ever. Absolutely love working with her, you won’t be disappointed!
Weve been with Anne Larsens office since moving to Colorado in 2012, and are very happy with the outstanding service weve received for our home and auto insurance, and umbrella policy. Weve had many many interactions with office manager Julie who always has the information and advice we need. She thinks outside the box. For instance, when our roof was damaged after yet another hail storm here in Hail Alley, Julie gave us a list of reliable roofing contractors, and tossed out the idea of researching a Euroshield rubber roof. We did our homework and are going with Euroshield which carries a 50-year hail warranty. Thanks to the entire Anne Larsen crew!
Our family has been working with Anne Larson for years .Anne and her staff provide all our insurance needs, answer our questions in a timely manner and keep us up dated with new product offers and annual reviews.Anne and Julie keep our interest in mind first and foremost. They tell us what they think will work for us in the changing times. This saves us money on our premiums some of the time.Good local honest business woman with a well trained staff
Annes team is the best! I normally work with Julie. Shes professional, courteous, knowledgeable and responsive. I like that they are proactive about new services, options and capabilities. I would definitely recommend Anne and her team for anyone looking for Insurance, car loans and other services!
I love working with Julie Massingill at this office! She is the epitome of service with a smile. But most importantly, you can count on her being professional, accurate and speedy with her response time. She is a pleasure to work with!
I love Anne Larsen! She has found ways to save our family money whenever possible, over the 8 years I have been with her. She also is a generous sponsor and volunteer with many non profit organizations in our community. I am happy to support this business that gives back to Lafayette in so many ways.
I have had home, auto, and life policies as well as an annuity with the Anne Larsen agency for several years and have found her to be very helpful, knowledgeable, and highly professional. With any questions or problems that have come up, Anne and her entire staff can be counted on to handle them in a prompt manner. Anne and her staff are courteous, friendly, and a pleasure to work with. I would greatly recommend this agency.
Julie is phenomenal. She is ALWAYS on our side. She is forever on top of her game even through all the changes we have gone through ( e.g. rental to home ownership, different number of cars etc). Gif bless Julie.
We recently switched all of our Home and Auto policies to Anne Larsen. She and her staff have been great to deal with, and we even saved money… I refer Anne often to clients and friends as I am very pleased with her service. In addition, Anne gives back to the community she lives and works in - this is very important to me.
Anne us a great agent. She is very knowledgeable and really cares about her clients. She helped us with auto and home insurance she gave us great prices and service.
Insurance is complicated. Julie to the rescue! Since 2010, Anne Larson’s team has continuously provided expert direction, simplified answers and always timely responses to many varying inquiries and circumstances regarding my home, auto and business policies and claims. Much thanks!
This team is absolutely amazing! They never miss a beat and are always on top of things when somethings comes up. They are very good at what they do but also genuine and care about the people that come through their office. I highly recommend Anne, Julie, and the rest of the team!
Danielle Massingill is a very ambitious, self-driven, and nice person to do insurance with. She was able to meet my needs and was extremely efficient in resolving my requests.She also tried her best to get me the best rates and answered my numerous questions. Anyone would be lucky to be contacting her about their insurance needs.
Really enjoy working with Anne Larsen and her team! They are helpful and quick to respond! Highly recommend!
Lady who answers phones is very rude and disrespectful. Simply asked for help setting up a payment plan and this lady Julie in a thick southern accent was very rude. Ive been a customer with multiple vehicles for over a year and when I lost my debit card and forgot to reinstate auto pay I didnt receive a call just a cancellation. When I called to ask for help Julie not only repeatedly used my first name with a disrespectful tone But then refused to give me a channel like a number to ask for any other type of help. The customer service standard for state farm needs to be uniform. I suggest if you value being treated like a red blooded American you deal with Anne directly or go to a different agent.
Danielle Massingill is great to work with!!! She is professional and efficient. She was ready and willing to help me with my renters ins. and offered to also quote me on car ins. as well. Great to work!! Thank you!
Ive been with Anne for over a decade. Anne and team are the best. Quick and prompt response on all request. Its always a pleasure working with them through e-mail or on the phone.
Anne and her team always treat me with respect and honesty. I recently transferred to her agency after being with another insurance company for 20+ years. They wouldnt work with me on my insurance. Anne found me a great deal and shaved about $600 a year off of my insurance and bumped up my insurance. She has told me about great things that work for me like Homeowners Assessment Insurnace. I live in a condo and it is getting old. I was concerned a roofing assessment would come out above what I would be able to afford, so this really gave me some comfort.The service is excellent! I wouldnt go anywhere else!!!! Thanks Larsen Agency!
Danielle with this office is great. She has been extremely quick to respond to any questions and/or adjustments I need made and follows up with me before I even have to reach out. Thank you, Danielle!
The agents are super friendly and fun. Setting up my policy was so simple and fast, it took less than 20 minutes! I worked with Julie Massingill, she was amazing! Very helpful in deciding what was right for me.
Anne Larsen and her staff are always there to help. No matter what time of day or day of the week. I have been a client for many years it feels like I am talking to family when we speak. I highly recommend Anne Larsen State Farm be cause they truly care for there clients needs.
Everyone at the agency, including Julie and Debra are so helpful, knowledgeable, professional and courteous. I am a huge proponent of supporting local business and am very happy and satisfied with them. I definitely would recommend them to anyone who needs good rates and great service.
Julie is the best!! Always willing to assist me with any problem I may have regarding my vehicle. She takes the time to listen and willing to get back to me as soon as possible.
I have been working with Julie Massingill at Anne Larsen State Farm for the past 5 years and I am always impressed with her quick response when I need something! I really appreciate that when I call she remembers my name and quickly resolves anything I need. I buy and sell a few vehicles a year as a hobby and she always takes care of me! Thanks Julie!
I love ann larsen state farm. Everyone is always so nice and caring. I didnt receive my insurance card and they sent it and emailed it to me right away.
This is by far the best State Farm office I have had the pleasure of working with! Julie is an all star and is always there to answer questions! I truly appreciate this office.
Very efficient office. Moved from out of state and the office staff was attentive and on top of getting the transfer made from previous office. The office staff know who you are when calling and requesting anything! Makes you feel like you are getting concierge services.
We have all of our vehicles and our business insured through Anne Larsen’s office. The staff is very friendly and always able to answer any questions that you might have. I would highly recommend them to anyone searching for a new insurance company.
Danielle Massingill at Anne Larsens office was prompt, accurate, communicated well and successful in correcting an error with my insurance. Good work!
I have used Danielle for my car insurance over the past year- not only are she and Anne a wonderful team which deliver perfect and timely customer service, but they are friendly, kind and also a total joy to work with! I will never go elsewhere, they always ensure I am taken care of and go above and beyond to do so.
Anne has been our State Farm agent for 10 years. As our family has grown, she has helped us make sure we have the coverage we need. She and her staff have never used high pressured sales - they just let us know what is offered and what will be beneficial to us. We are grateful to be working with Anne and her staff!
I am very happy with my insurance company and agent. Julie is a very nice and personable person. She shows genuine concern for you when you have an issue and is always happy to help a person.
I love the Anne Larsen State Farm Agency. Julie is amazing to work with and she goes the extra mile to answer every question I had. I am more than willing to drive the extra distance just to work with Julie and Anne.
The staff at this office is incredible! They always go above snd beyond whenever I have a question or claim (especially Julie!). Highly recommend!
I have had such amazing service from this agent and all of her staff!! Julie has been there above and beyond for all of my moves and insurance changes over the last few years! Love them!
Ive been with SF for over 45 years. Gotta tell you, Julie Massengill has been right at the top of my insurance representatives. Hard to imagine a more helpful and friendly person. Thanks, Julie!
Anne Larsen is fantastic! Look no further if speedy service, accurate information, and top notch service are important to you. Anne and her team are always very responsive and have done a terrific job for me on 4 homes, 3 office locations, and 11 automobiles. Thank you Anne for all you do!
I could not say more about the service I have received at Anne Larsen’s office! Julie and Danielle are extremely knowledgeable and work diligently to serve the needs of clients, always going the extra mile. I am extremely pleased with my experience and could not ask for more!!! Thank you both!!!!
Annes office has always been great with us. They are very responsive and truly care about their clients. Thanks for the 10 years of great service.Chris K
I recently moved and needed to get renters insurance. I called Anne Larsens office and they knew exactly what I needed and had me covered in less than five minutes. My experience was painless and the staff was helpful and kind.
I talked to Danielle at this office and she helped me a ton. Answered all my questions and helped me compare coverage options. Then I changed my mind on one tiny detail the next day and she helped me update my policy. Super helpful, kind, and very prompt customer service. Even though state farm is a little more expensive for me, I keep coming back. Thanks!
We have been working with Annes office and her staff on a business level referring our residents to them for some time now. They are a pleasure to work with and we have had nothing but positive feedback from our residents about their experience with them as well! We highly recommend them.
I purchased a new car yesterday, trading in two old cars. By the time I returned home, Julie at the Anne Larsen State Farm Agency had cancelled both old policies and sent me temporary ID insurance cards for the new car. I call this fabulous customer service. Thanks to Julie and all the staff!
I have been working with Anne and her staff, Julie and Deborah, for years and they are great. Whenever I call and need any assistance or advise they always respond quickly and are very helpful.
Danielle is the best! she is always watching out for ways to save me $$ I highly recommend this office
Quick responses, great customer service, personable staff that over the years have been reliable and even remember me when I give a ring to update policies or ask questions! Highly recommend!!!!
Julie and Deb have always been quick to respond and always very personable and helpful!
Julie in that office is my insurance agent. She is always very nice and great to talk to. If i ever have an issues she is always there to help and does everything she can to help out. Would definitely recommendthis office especially julie to friends and family.
Bad Service that lady its very Rude and always have bad manners I dont recommend I have bad bad experience shes worry 4 sell not 4 give u a good service
This office staff of this State Farm insurance is Very friendly, highly professional, with timely communications! Simply the best insurance service in town!
If I had an employee like Danielle, my work day would go great. Thanks for going through different scenarios with me on my auto coverage.
We have worked with Anne and her staff for many years and have always received personal, attentive service. From business liability to rental, homeowners and vehicle coverage, we trust the Larsen Agency to provide us with the coverage we need to insure we are protected.
We are so thankful to have Anne Larsen and her team. They are always available to answer questions and provide great customer service as we navigate the world of insurance. I cant recommend them enough!!
Anne and her team are awesome to work with for our P&C coverages. Their customer service and insight has been extremely valuable to us!
The team at Anne Larsens office is fantastic. They are prompt, courteous and helpful with both claims and basic questions.
Ive been with State Farm for years and have always had a pleasant experience. Danielle has been super helpful and friendly!
This is an incredible insurance agency! Helped me in every way possible!
Julie is always helpful and quick to send out Insurance certificates
I have known Anne now for several years and she is not only a great person but very dedicated to what she does and she does it extremely well. You are in good hands with Anne for sure...
Anne Larsens team is simply the best - they are so helpful, honest, and all-around amazing. Having been with them for 3 years now, I dont want to move out of the state..cant I stay with them forever?!
Anne has a great agency, I switched both my renters and auto insurance over from Geico and now paying much less. Every one over there is very friendly and understanding, great place!
The best insurance office in colorado, friendly staff and very knowledgeable about your needs, Julie is the best
Anne has provided my family with knowledge and expertise for our Life, Home and Auto Policies. If youre looking for someone who has experience and cares about your needs, then Anne is your Agent!
Anne and her team have always been extremely responsive, competent and helpful when I have needed them - even on weekends and after hours!
Awesome & Friendly! Always able to get back to you right away with any questions or concerns.
We have worked with Anne for the last 17 years and have always been pleased with her attention to detail and responsiveness.We have multiple homes and cars all covered by State Farm.We would not go anywhere else for our insurance needs.
Ann and her staff are very prompt and very friendly. Enjoy the friendly customer service always.
Anne Larsen always provides her clients with attentive and wonderful service, and saves us lots of money.
Excellent customer service! Always friendly, helpful and attentive.