Great company to deal with. Replaced all the windows in my house in one day. A couple of small issues, called the next day and they came out the next morning and took care of them. Very happy with them, and would highly recommend them.
I am so impressed with this company! It took a long time for the windows to come in, but expectations were set upfront. They called me the day before installation, they showed up on time, and within 1 day, they completed the mission. The windows look great and i am so happy! Absolutely no negatives with the whole process. My house looks and feels brand new!
6 Month Delay for 6 WindowsPlease ask about their extreme lead times before you sign up with this company10.5.21Mr. Ala,We have a contract with your company to supply and install six windows which was executed on 5.28.21. The contract allows 6 to 10 weeks for delivery although it is not guaranteed. Our implied contract thru emails allowed for 14 weeks due to supply chain issues throughout the industry.The new date for delivery is now scheduled for January which would be approximately 26 weeks after contracting and that date is doubtful and not guaranteed.I am helping the owner restore the property due to damage resulting from water intrusion and termite activity. As part of the mitigation your company has been contracted to mitigate these damages. All termite and rot repairs are complete except for the window contract. Your delay is resulting in water intrusion, and this is notice for you and your company to solve the water intrusion as of result of your supply issues immediately.Please note because of your inability to supply windows may result in damage to the building resulting in the need for further repairs which your company will be responsible for due to your inability to perform the contract in a timely manner.I am trying to solve the problem, but the lack of communication makes it difficult.
I had an okay experience with Window World. I had 19 windows replaced. The job was done a little later than I was told up front, but that wasnt a huge issue. It was only a few weeks later than I was told. However, they did a mediocre job with the windows. They left some trash behind, didnt vacuum the mess in the house that they left on several of the windows, they damaged one of my window sills, they sealed a few of the windows with dirty fingers and left a stain (so Ill have to paint the frames) and left these awful stickers on probably 15 out of the 19 windows. It took me 5-10 minutes of hard scrubbing to get the gunk off each of the windows. I feel like for the money you spend you should get better service. That is just my take. It isnt cheap. I paid almost 10k for mine and felt like I should have gone with a cheaper company and would have gotten the same service.
We were impressed with the professionalism of the installers and quality of the windows.I will definitely tell my friends how well this entire process went. Thank you!!
They service from Window World was beyond excellent! We replaced 30 windows and are extremely happy with all aspects. It took 2 townhouses built in the 1960’s from a drafty dark spot and transformed the whole space inside and out. So bright and cleanChris our salesman was easy to work with, knowledgeable and professional. The windows were delivered and installed in the timeline they promised as well.I highly recommend Window World great investment in our building!
Loved the initial consultation. Took 15 minutes. They came in with the most affordable price and once we signed the paperwork they took care of everything else. Highly recommend. We love our new windows!
My experience with Window World started rocky. However, after establishing my expectations, everything went smoothly. Manda was very responsive and made sure I was informed during the installation. Manda, I thank you for turning my experience around. I love my windows!!! It has definitely changed the aesthetics of my house.
Have used them in the past and always great experience... This time its been really bad. Ordered Windows in Feb and was told would have them in June, called in June and no one knew when they would be in. 3 weeks ago they called and scheduled install so last week of June. They then called and said need to reschedule due to rain in forecast.. it never rain, then reschedule for day after 4th no call no show only to find out they didnt have the windows. I was told windows were being delivered that week so we scheduled for next week. Only to get a txt the morning of and told they didnt have the windows. Left message for sales rep to call me and havent heard from him either. I understand things are out of wack with covid, but 3 weeks in a row and still no one knows whats up...
Replaced my sliding glass door. New door is a considerable upgrade and I love it. The installers were very professional, hardworking and determined despite encountering several roadblocks and challenges. I couldnt be happier overall.My only negative was with the overall time from when i ordered to when installation was complete (pandemic production delays), but I was given a discount to compensate. Staff was apologetic and I was ultimately in no rush. I smile every time I walk through the door. Love it!
I purchased 16 windows for my home. The seals were leaking in most of my windows so I had them all replaced. Window World was great to work with. Love my new windows and the service I received through the whole process. I have no regrets with my purchase or this company.
Windows are nice and functional. Would have liked the installers to have been more amenable to wearing masks during pandemic...
Believed the friendly family owned commercial without doing research. It took months to get install. Install team was unprofessional. The windows look very cheap. The worst part is the outside appearance. Very flimsy siding made worse by the crooked bolts that were installed for the hurricane covers. Would not recommend. My only issue now is my wife wants to replace more windows and a sliding door and she wants them to match.
Food was awful. Worst steak my husband and I have ever had.
They replaced seven windows for us. The price was very affordable. My windows were installed in 2 1/2 hours. The quality and professionalism was amazing. Would highly recommend them.
Excellent job and very good workers.
The quality of the door and the installation crew are both outstanding! The patio door exceeded our expectations. If any other windows/doors need replacing we would not hesitate to revisit Window World. Thank you for a very high quality product at an affordable price. The salesman was great, no pressure and understood our needs and wants.
When we purchased the windows we told the salesman that we were selling the house. He told us the buyers would of pay$50 to transfer the warranty. But when we received the paperwork after installation it jumped up to $250. Not a professional way to do business. Next time I wouldn’t take their word for it I’ll get it in writing. My fault in trusting them.
Would have been nice to know that the boards you provided were miscut again after the THIRD TRIP out to do so... Utter incompetence. After having to trim two of five boards just to fit the holes the screw holes are too large and the wing nuts just go right through. They were kind enough to give me ONE washer in case this happened. Lucky me.
Had window world give me an estimate for a sliding patio door, estimated time for installation would be 14 weeks we agreed and wrote a check for the required half down now 8 weeks into the time stated window world for installation now was told it will be in February of 2022 -7 more months, this is rediculous the sliding door which is a bigger size has not even been ordered yet in 8 weeks,I have requesting my hand money returned, I will get new estimates from another company
Nice folks, I requested an estimate to have my windows replaced . Within a couple days someone had visited my home and provided a quote.
Awesome experience. Thanks to the Installers and the owners, Brad and Manda!
Had the pleasure in meeting the owner and he is one of the kindest business owners I have come across! The staff is super friendly and can answer all your questions and concerns. Their staff is amazing with the whole family. They are very knowledgable about What they do too. Highly recommend this company and their hard working staff!
I wouldnt recommend Window World to anyone! I had a horrible experience with them in the replacement of my sliding glass door. I have had to deal with incompetence, missing multiple days of work, and straight up lies from this company. Buying the door is the easiest part because Troy was very friendly and informative, but it goes downhill from there. For 5 months I have had to deal with this company trying to get what I ordered installed. From installing a door backwards because it was the wrong door to the panels being scratched to being promised new doors and then the day of the install being told theres no new doors and they were just to flip them instead to them breaking the wheels on the screen door when installing it to having to wait 2 months get another one. I pray this door never breaks because I never want to have to call them again. In my opinion, there are other places in Charleston that can do this work so save yourself the aggravation and go elsewhere. *Update* Please note that throughout the ordeal, Frank did try to make everything right which he did attempt to do and even reduced the remaining balance owed to compensate for the troubles caused and our lost wages.
Fair, honest, no hard sell tactics, and knowledgeable describes the sales associate, Tom! I got 3 additional quotes, with one bid competitive to the Window World quote, but it was the rapport established with Tim which entrusted me to go with him.The Window World (exclusive only) install team led by Eric of Manning Construction removed, repaired, (sill damage) and replaced an astonishing 19 windows on my 2 story home in 5 hours. They worked efficiently and diligently were honest and did a spot-on site clean up! A great group of 3 guys!My tributes to Brad and his Lowcountry8 Window World team! I believe youve built an excellent, established a respectful, and created an exceptional company for others to emulate!I have recommended Window World of the Lowcountry to others and intend to contact Tom for a vinyl rap and door replacement.
I had all my old windows replaced! From the sales rep to the installers to admin Window World had great customer service! And I love my new windows!
They were very professional. Great job. Im very satisfied.
I had a single window replaced. I was told to expect 5-6 weeks for installation. It was many more weeks beyond the original time estimate. After multiple calls, a week apart each, I was eventually scheduled. The installer showed on the afternoon of a morning appointment. The window he installed fits in the opening but is far from a match to the one that the estimator measured against. When I called back the afternoon of the installation no solution was offered. The window installed does appear to be high quality but is vastly different from the others in my house. If you are not replacing all of your windows I would pursue another option.
Im very pleased with the windows I purchased from Window World. They were the most competitive in their pricing for hurricane windows on Edisto Beach. Pricing, while important was not the sole issue that I based my decision on to purchase from Window World. Their product is well made, their installers were prompt, and professional, and every employee of the company was courteous and helpful. The installers did a thorough clean up before they left after completing the installation. The owners of the company were involved from the very beginning and made follow up calls to answer additional questions that I had. I wouldnt hesitate to recommend them to friends in need of replacement windows.
This company not only is polite, punctual but they strive to make sure everyone is happy- From the front end to the back they want to make sure you to have a wonderful stress free experience with all your buying needs whether its Windows, Doors or Vinyl Siding. If they cant help you they will try their best to find someone who can or lead you in the right direction. I would recommend Window World of the Low Country to anyone looking to have Windows, Doors or vinyl siding.
We had previously purchased many windows through Window World, after purchasing an older home. Several of the existing windows were still fairly new and double pane glass, so we left them as is. Within a week of the Window World installation, we could tell a huge difference between our new windows and the existing windows. No idea the difference would be that noticable and immediate. We just ordered replacement of all existing windows. Wish we did this initially. Great people, service and product.
Asked for an estimate and measure windows to confirm my measurements were correct. I told them they would contact my daughter or wife due to me being out of town.Daughter called after the visit. Told me the person was rude, did not enter the house, did not take a measurement and then left.I will not be purchasing windows from this company.
Got 3 windows replaced so far and LOVE them. The work crew was phenomenal. We plan to get all the windows in our house replaced but are piecemealing over time due to cost. We will definitely be using them for all of them!
They staff surprised me. They didnt have the service nor the products I was looking for, but they spent time to research who could assist me. Thank you for the professional service and courtesy. We will definitely recommend this group to all.
Jeremiah was very professional. After speaking with him about our house, we decided to do or driveway and side walks. Excellent job! Very pleased!
Not worth it. Terrible customer service and got tossed around and ignored like I didnt matter. It was a headache from start to finish. I tried to be patient because of COVID-19 but the customer service reps made it very hard. I wrote a whole novel for my distaste with this and it wouldnt fit the character limit, so this is all Ill say.
Window World was great throughout the whole process of quoting through financing and the final installation. Their sales team was really willing to take the time to explain in detail the differences in their products, styles, and the overall installation process. I felt like I knew exactly what to expect before the install, and it was right on queue. They were very accommodating in their pricing and financing and ended up matching a quote from another, bigger vendor. I like that they stand by their product with their warranties which was the biggest selling point for my family. Certainly would recommend reaching out to them if youre thinking about upgrading your windows.
We bought our hurricane windows to protect us from bad weather. Little did we know a major subdivision was going to be built behind us. Our windows prevent any noise from bothering us. Our neighbors constantly complain about noise but we dont hear a sound! Even if we never get another hurricane these windows have saved our sanity!
Ill let you know when I get the estimate.
The only issue I had was with scheduling. Other than that peanut and his crew where outstanding polite and very professional the quality of the work was remarkable. I am a Business owner and I understand the level of quality that needs to be taken with each customer couldn’t be any happier with the overall results of my windows and front door being installed Couldn’t recommend them anymore 10 stars
I needed 13 replacement windows. They were ready for installation as promised. Installation was very professionally installed in one day.
Was delighted with the quality of the service professionals who installed the windows, they did a fabulous job wrapping windows with aluminum cladding, and the quality of the windows themselves and the sliding glass door were perfect. These guys did a super job. I will hire them again without getting competitive bids which were a waste of time. They know what they’re doing, they delivered on time, on budget and surpassed expectations. The office staff was always accessible; and the representative who came to provide the estimate and do the measurements was knowledgeable and listened to my requirements. It was a very comfortable working relationship with this company. How often does that happen in Charleston? I would recommend these folks to anyone even to a family member, they did that good of a job. Thank you Window World!! Henri M., Johns Island, South Carolina
Workers were on time and very helpful. They cleaned up before leaving. Windows look great and I was asked if I had any questions before they left after I inspected all the windows. What a great product. Great workers. Great company.
Great windows. Polite staff. But there is a complete lack of training in all their personnel. Each person to show up said the one prior didnt know what he/she was doing, and I believe it. I was never told when to expect the installers, and I was asleep when they arrived (I work shifts). Window measuring was an unnecessary fiasco. I was incorrectly advised which side to place the door hinges, and now have a door that is very awkward to open. The incorrect threshold was delivered. I was asked to pay $200 to correct their mistake. I still dont have the right threshold and this project was started in November of last year. I hate to write a bad review but I am no longer willing to chase them down.
I love my windows! Great service, good quality. They were on time and did great job! Very courteous.
The team was timely & very professional. They made sure the project was complete to my satisfaction & even did a follow up visit. I HIGHLY RECOMMEND Window World!
From our initial contact with Brad when he came out to measure our windows, to our final call with Ray after installation everything was seamless. The installers arrived and got straight to work, they were so polite and courteous and worked diligently and very fast. There was no debris left anywhere, everything was cleaned up perfectly both inside and outside. The windows have totally changed the look of our home! We love supporting a local, family run business! Thank you so much to Brad, Manda and their entire team.
Great windows, fair price and awesome installers. You CANT beat everything they offer.
Great customer service from beginning to end. Windows arrived on time and were installed quickly. The men who installed them did so well and left the area cleaner than it was when they got to our home. We will definitely be using Window World for any window needs in the future!
We could have easily gone to Lowes or Home Depot to purchase our fiberglass back door and screen door, but we didnt. We chose a local company with a great reputation! From our sales contact to installation, we were pleased with Window World! Even the financing was easy!
Very professional sales representative. Very knowledgeable of product. Very happy with window. It got a crack 3 months after install and they were true to their word. Hassle free no questions asked FREE replacement in a very quick time frame. I will be using them when I have the money to do the rest of the windows. Worth every penny!!
Although we purchased our windows from the previous owner of the company, Window World came to replace and repair a damaging leak that was beginning to cause a mold problem. We were impressed by the fact that they came when they said they would, they replaced the window and repaired the surrounding frame, the workers were polite, efficient and did Not leave a speck of dust behind. We would definitely recommend this company to our friends, neighbors and family. Thank you Window World!
We had several window estimates and not only was Window World the best in presenting their demo, showing what all the window can do, they also had the best price. We definitely knew who we were going with.The installers did a great job, cleaned up everything when they were done and the windows look amazing. Being able to open the windows from the top or the bottom is great and adjusting the screen to either location is perfect.We have had several compliments already from neighbors and have given Window World information to 3 couples already.Thanks :)
Excellent product with warranty to back it up! Salesman and installer were both very professional and timely. Without a doubt we will use window world in the future.
Love our windows. Office staff scheduling & coordination with install effort could be greatly improved. We had a number of windows & when the installer arrived on Friday afternoon said it was a 2 day job. Scheduler had only scheduled 1 day. Installer was supposed to be here at 9:00 & arrived at 2:30pm due to the need to finish a job from the day before. He said he could start but needed to finish Monday or reschedule. Not the installers fault. Scheduling office should allow sufficient time for the jobs. I couldn’t take Monday off too - we work for a living too! I ended up having to take off 2 days a couple weeks later because they couldn’t FIT us into an already full schedule. Very unhappy about this part of the process! Windows are nice though.UPDATE: Received a call from Amanda regarding our review. She did the right thing as an owner. She was unaware of what had happened & called to apologize. I appreciated the follow up! I feel like I’d give them another try as the work & windows were good. Thanks Amanda!
Salesman was prompt and on time. Gave me a written quote on the spot and wasn’t the least bit pushy.. windows were in weeks earlier than expected and the install crew did a fantastic job with the install and cleanup. I only wish I could get them to do soffit work and metal wrapping now :)I highly recommend using WW
Friendly, helpful team. Prices are reasonable. Fast, clean install. My mother loves the new windows!! Will go back to them in the near future for windows services.Thanks!!!
Been trying to get in contact with the local office have not have any luck.
Totally satisfied with this company they did a great job with my windows I highly recommend them
I am a repeat customer and during both experiences was highly impressed with the team. Tim was my salesman, who was professional and knowledgeable. I spoke with the owners on several occasions and they were more than happy to answer my questions and assist in anyway possible. The install was done on schedule and turned out beautiful. I would recommend them to anyone in the market to purchase new windows.Highly satisfied customer!!
Window World recently replaced three very hard to get at and unusual windows in my house. I could not have had a more professional experience. The installers were pleasant, obviously knew what they were doing, cleaned up, and did a fine job. Window World staff had previously visited twice to ensure appropriate dimensions had been made for the windows as the location & size were a bit unusual. All in all a most satisfactory experience. Robert Abele
We had our windows installed the last week of February. The price couldnt be beat by the other guys, by $2k to be exact. They scheduled us very quickly because of a sudden opening, which was great. The windows went in very quickly and the installers did a great job. Were very happy with our new windows, and plan to recommend Window World to anyone in need of new windows.
Window World of the Lowcountry is the absolute best company experience Ive had in a long time. Adam my salesman and Brad the owner where a dream to work with when it came to picking, measuring, and giving me the best and fairest price for my windows. They promised me a time frame and it was completed in that time frame. my insulation crew could not have been more professional nor courteous. They also did a dynamite job of cleanup. I had my entire house outfitted with new windows by Window World of the Lowcountry and Ive already seen significant decreases in my energy bills. I recommend Window World of the Lowcountry without any reservation or hesitation!!!
The Windows have been in for a month and great so far. Installation team was great. No bad language, careful with the interior, worked quickly but quality and cleaned up after themselves well. Scheduling was confused. I was waiting on them for a month after their projected install and finally called then they scheduled it.
I have had Window World come and replace several windows in my home on a couple of different occasions. Every time has been an excellent experience. The sales and office staff have always been very friendly and helpful (even when accommodating my sometimes difficult schedule). The installers have always been courteous and professional when they are on-site. And the windows seem top quality, they operate smooth and consistent, the latches and hardware feel super solid. I originally chose Window World because they were located close to me, but I would strongly recommend them to anyone within their service area! Great job Window World!
Window World delivered a great product and several years later promptly fixed some broken parts under warranty in a fast, courteous and professional manner.
Outstanding product and process. They arrived the day before our last hurricane and the timing could not have been better. Was able to not only have new beautiful windows but had the necessary protection to properly board up our house. Brad even personally called to check on my satisfaction. Would buy from them again.
Great staff, including office staff & installers.
Great installation. Product well made. Salesman did not return call to indicate when produce would be install, had to have office personnel help. While Sub-contractor removed installation material and old unit, they did not clean smudged and dirty glass of new unit.
Window World is great for doors as well as windows! After getting nickel and dimed by Lowes this was a breath of fresh air. One price for everything is the way it should be. Rob, Jay, Donald, and Brad were very nice and professional. I also had my windows done by them and the installer Danny was fantastic as well. If you need doors or windows give them a call.
Amazing company with a fantastic product. More importantly their guarantee is outstanding. They still come to fix the windows I bought from them 16 years ago whenever I have a difficulty. Speedy service too. Highly recommended.
Would not recommend Window World Lowcountry to anyone! Ordered 2 sliding glass doors on 7-31-18. Was supposed to be installed 10-4-18. To me, that was plenty of time to get the doors in. That didnt happen! I live 2 hours away, so I have to take off work to be there. The morning of, I get the call saying they wont be there! Now to reschedule, because they dont work Saturdays! And by the way...the workers installing, dont speak English!!!So when theres issues, you cant communicate with them to well. Then its December before my screens are installed! Now we wait on hurricane shutters that the salesman sold me only for me to find out they are so big, theres no where to store them! This is a condo, the salesman should have know that! So with all the issues we had, they upgraded me to a fabric shield. That finally came in the beginning of January. Now...Im getting harassing text messages from the owner, they want paid ASAP! I waited over 5 months to get a job done and they cant wait 10 days for me to get done with 10-12 hour days to get a chance to pay them!!They do not answer my calls after hours! Most rude person Ive ever dealt with!! The office manager is nice, but the owner is another story.
After installing a dozen windows 15+ years ago at a fantastic price, we had a minor warranty issue and they took care of the problem quickly and with excellent customer service! Rae was my point of contact and she kept me abreast of the timing and installation of the warranty items and made it an easy a wonderful experience....thanks again!
I couldnt be happier with the windows installed in my sunroom. They had to be custom, as the house was built in 1935. It took several appointments with the companys contractors to decide on the best way to install necessary supports, which was fine-it just ended up taking quite a few weeks longer than I had initially been told.The men that did the actual installation did a great job, and the room has been noticeably more comfortable this winter.
I have done business with Window World for all of my window replacements and storm door without any issues . However this time for the replacement of my side door I did. Would have given 5 stars but sat an entire day waiting and confirming their arrival only to have to reschedule for another day. :(
Very flexible and responsive to homeowner scheduling needs.
Great customer service, workers were friendly and cleaned up at the end of the day. Windows are great, easy to use and a great warranty. I used the same company in Seattle. And I can say, Window world has the same customer service and friendly staff as a company should have country wide.
Awesome experience from start to finish. Very professional and courteous employees from office to installation. So very pleased with my renovations.
Excellent customer service. I want to thank my sales rep Tim for the professionalism, knowledge and attention to detail he showed us as we were making a purchase for some new windows in our older home. Great job and thank you for taking all the time to answer our many questions.
Very professional and willing to go the extra mile.
We bought our windows from Window over 10 years ago. Recently I noticed the seal had broken on a couple of them and one even had a small hole on the outer pane as if a rock had been thrown at it. I called Window World and gave them the necessary info. They ordered the replacements windows and changed them out when they came in. EVEN the broken one which was not their fault. No questions asked, no run around, no trying to get out of fulfilling the warranty! I am extremely grateful they stand behind their product. Having been in the retail industry and personal experience with various product warranties, its literally like pulling teeth to cash in on a warranty you, in many cases, pay additional for. You practically have to present a legal case to get anything done. So its so refreshing to see a company that honors their warranty without a hassle. THANK YOU WINDOW WORLD!!
Have had my windows for about 15 years and they are great. Had one small problem about 2 months ago and it was corrected in short order for free. Great company, great product. I highly recommend.
Warranty replacement just slow.
Great job on replacing our picture window. Reasonably priced and quality work.
Fast and professional install. Very pleased with the windows and the installers.
Our two sets of French doors needed replacement to beautify and improve functionality. Eric and Christen arrived on time and very pleasantly introduced themselves and got right to work. They very efficiently removed the old doors in the sunroom and placed them in their truck for removal. They put in the new doors and made sure the fit was exactly right. After a short lunch break, they took out the upstairs doors and began the replacement process. They were very careful about not damaging the interior or exterior of our home around these doors. They cleaned up thoroughly and we couldnt be more pleased with the new doors and the construction experience. These installers, Eric and Chris, are an asset to Window World.
They had great pricing and the crew was effecient.
Window World replaced all of our windows, and we are delighted with them. The city building inspector even commented on the quality of the windows after they were installed. As I write this, we have had the new windows for over two years and from our experience, we would choose Window World again if we ever needed them.
Always do a great job!
Quick job installing. Installers made some mess that I had to clean up, i.e., trash and caulking. Thats why they got 4 stars.One other thing, they are a little pricey, but you do get what you pay for. And we have quality windows.Great follow-up. Nearly a year later, we had a window quit working, they fixed quickly & knowledgeably. No problems since.
Exxeptional people and high quality windows. I would recommend them to anybody looking for new windows!!! Absolutely the best for Less! 😀
My windows were installed in 2008, and anytime I need one replaced, they promptly take care of it, they stand by their guarantee
While the window installs were fine, we were told the wind bourne debri panel for the picture window had to be custom made and it would be delivered and installed in 2 weeks. Not so. They were very dishonest about the time frame now 6 weeks out. We were given two dates for that install but no one ever came. Very poor follow up customer service. We paid the balance in full but as yet only have 90% if what we paid for. Also, two of the windows have already had weather stripping malfunction. Only hope there is not another hurricane before we get these wind bourne debris panels.Would not buy another product from this company in the future eventhough the price was good.
Great product. Not cheap but what is peace of mind worth?Very quiet when closed and easy to clean from inside.
So happy with my door replacement. Very efficient installation and was impressed with the panels supplied for hurricane protection. Thank you so much.
Professional great craftsmanship high quality and dependable.
From my initial phone call to Window World to the completion of the job, I can say that customer satisfaction is definitely this companys goal. They were a pleasure to work with. Rob gave me a truly great estimate, which was not the very cheapest-but very competitive, and as I learned many years ago, its true that the lowest price is not always the best!!!
File found but windows not covered because Manufacturer of window went out of business. Talked with Office Manager and she was rude and immature and hung up on me! This company DOES NOT STAND BEHIND THEIR PRODUCTS!!!. Dont waste your time or money with these people because the office staff is not professional. I am sure my file will disappear. They are nice UNTIL YOU HAVE A PROBLEM!!! Talked with Brad, the owner, and he was going to mail me a copy of the contract. Waited 3 days and called him and he said unless I removed my review, he was not going to mail me a Fing thing. I replied that I had given him ample time to mail the paperwork. He insisted that I take down my review. He stated previously he was a Citadel Graduate. I am appalled that he cussed me with the F word. I asked him this is the kind of language you would be proud of for your 2 young children to hear?. He said they would be proud of me. Brad, the OWNER, (with his wife and 2 young daughters) is NOT the NICE Owner you see on TV!! BEWARE of this company!
Window World replaced all of the windows in a rental house. They were on time, on budget, and cleaned up after themselves. The windows look great and we could not be happier with Window Worlds services!
The staff at Window World was extremely pleasant and helpful. The quality of the window was exceptional with a reasonable price. I would definitely recommend them