These guys are terrible! I hired them on behalf of my parents when they were on vacation when their regular pool guy had to quit at the last minute due to a family illness. I fired them after a month when the pool turned green and then they sent me to collections when I specifically outlined (over the phone and in writing) that the service address was not the billing address!!! After a phone call where they said that they would re-issue the bill (which my parents- who were responsible for it- werent thrilled to pay anyway) they decided amongst themselves that instead they would send it to collections and make it my problem. These guys do not know how to run a business or communicate with their clients. They are lazy!!!