All it takes is one bad seed to ruin it for everyone.ive going there since 1999.but no longer.one bad seed ruined it for everyone.maybe biz is up but your name that once was respected no longer is.one bad seed.
This place is crooked they will count on you dont know mechanics and steal you blindly! Specially the front office guy not worth it go to another mechanic
Very honest workers Ive trusted for years, with quality work, willing to talk through all the issues with you and breaking it down. These people will take care of you.
I have been going to vj auto since it opened and bobby and rick are good honest people.
Had an issue with my vette not starting after driving it somewhere. Called up Rick to handle it. Immediately he relied no problem bring it over. As always, Rick, Bobby, and the Team make it happen. Took the vette for a great Sunday cruise up to big bear lake with several stops along the way and it started like candy each time. Thanks Team I appreciate you always and you’ll always service my cars.
Very helpful guys Not in it like other places for money but to genuinely get your vehicle fixed and you out on the streets sFe.
The place was able to help me out when I was in a bind with my car. They work with a financing company to help pay for cost of repair/deductible. I felt the owner was trying to see how much he could charge me because I was a woman. I asked for a specific repair and he tried to charge me more by “offering” to repair other damages. Luckily I had my boyfriend to help me out over the phone to let me know what was fair and what was not. I was given an initial repair time and had to wait an additional day for the repairs to be completed. Once I got my car back it looked brand new. So overall I would recommend but I do think if you shop around you could find something cheaper. If you need help financing the repairs they do offer assistance with that part which is a plus.
This auto repair shop is the best pays attention to details and vary helpful and great customer service
Exellent
We started going to VJs six years ago when we bought a used Mustang GT that needed a lot of work. VJs was recommended to us for high performance car maintenance. They had the Mustang roaring like new in no time. Since then, VJs has maintained all of our familys cars. Bobby, Rick, Joshua and all of the mechanics have provided great advice and service.
Great people, Ive been taking my car to a local shop near me but Ive since started taking my car to vjs im happy with thier work .
I wrote this on Yelp as well because I want everyone to know. DO NOT GO TO THIS PLACE, these people should be ashamed of how dishonest the workers can be. My family was SCAMMED for a couple thousand dollars and did NOT even fix our car. They just made it work for a 2 days then it had more problems then we came back in. DO NOT listen to the fake reviews they get people to write. This is the worst place, a bunch of thieves. They said it was going to cost 800 then raised the price last minute. Do not go here and do not trust any worker, especially the guy named Rick. Horrible. They take advantage of women because they think they dont know anything about cars and prices. I took my car in and totally got ripped off, they are good at pressuring you into paying for something trust me. Youve been warned.
Good honest auto shop. The staff is very knowledgeable . They are thorough with the estimate and work.
Great prices and great service. My family has gone to them for 20 years since the Dad owned the company. Go here for synthetic oil changes that are way cheaper than jiffy lube. Get smog check and service.
This business is very unorganized. They do not know how to do good business. The owner is very cheap and will lowball you when trying to service their building for anything other than mechanic work so I could just imagine how they do business with their customers. A man named rick does not know what he is doing as well setting appointments with people and not following thru. I will be reporting this business to the better business bureau. So unprofessional!
V.J’s care inc is a great place good ppl and great service my daughter throw up in there parking lot and they came out and gave us a cup of water and napkins very polite! I 💯% you won’t be disappointed go visit when you guys get a chance
They are great an very helpful an will do what it takes to get the job done for my scion frs,if they give you an estimated time best trust them because they are on it,spent 1100 their an didnt expect same day fix.highly recomend them.
My dog can do a better job, and she won’t steal your money
Great service, friendly, good prices,very honest, and helpful.will not over price you and wont charge you for services you dont need. Theyll figure out the problem without all the mumbo jumbo that other service places give you.
Ive been coming here for years and would never take my car any place else! Very honest and very good prices. Bobby takes care of his customers and knows everything about cars.
Do not go to this place! DONT!! They are a scam! They overcharge! They are dishonest! And most importantly they are RACIST!!! Don’t believe me? Look at their other reviews
This place is garbage. do NOT come here. These fools will take advantage of you and try to finesse your $$$
I got a free brake inspection and they were able to replace my brake pads. Speedy service and knowledgeable crew
Awful service, Guy named Rick doesnt really now anything about cars. Hes only interested in stealing money
They tried to over price my mom when she went to change her brakes, and claimed she had a leak on her brake line went to another auto shop no problems with her brake line, do not recommend unless you want to get scammed, also used old tires for $125.
AVOID!!These guys will try to take advantage of you. A few months ago, during the beginning of the raining season my car was refusing to start. I took my car into them because theyve done good work for me in the past and are very close to my house. After over a week, they told me I had water in my engine, which they said mixed with my oil so my car refused to start. Basic chemistry states that oil and water separate unless some binding agent is applied. That was the beginning of the fishiness. They told me my car was done and that I needed to buy a whole new engine, which I wasnt going to do. I was speaking to my wife about possibly selling the car and Rick was along the corner easedropping. Once I came back to tell them Id skip on buying a new engine I said that Id probably just sell the thing. Rick was pressuring me hard to buy and engine but I refused saying Id rather buy another car and just sell this one, then he told me nobody would buy it and hed buy it for 200. Bobby came out, asked him what was wrong with my car and Rick simply said engine which then Bobby proceeded to try to sell me a ln engine. I made a hard pass and paid for the diagnostic and spark plugs which came out to be 100 bucks. Once I paid, I got in my car and after about 3 times I turned my car over and drove off. I ended up taking my car to a mechanic in long Beach that my wife referred to me, whereas he repaired my car (dried out my spark plugs and gave me a engine cover) for 200 bucks. The price Rick and Bobby tried to buy my car off of me! These guys will reel you in with decent work but try to rob you blind. AVOID THIS PLACE ESPECIALLY FOR ESSENTIAL WORK, THE WILL TRY TO TAKE ADVANTAGE OF YOU!
Horrible and dishonest place! Rick is unfriendly and very rude. I will never go here ever again like the other guy said these are fake reviews that have 5 stars b.s! I wish I could rate negative stars.
They ripped of someone I know and they had to go to court over it. My friend won but they took advantage of his mom and were racist to her
I found the VJ smog test coupon to do the smog test for $20 and when I got there they told me it has to be $40 and thats when I had qualms about this company. They did not passed my smog check test and asked for another $90 for further diagnosis. After the diagnosis I was told that I need to pay them $1,300 in order to get the smog test pass which include top engine cleaning, c$800 catalytic converter, $200 oxygen sensor which in total cost $1,300. I left instantly and had another mechanic I know replace the oxygen sensor by buying a $25 part. After that insulation I drove a few hundred miles and was able to pass the smog t3 st at a second smog test company.Before I went to another company to do the second smog test I called VJ and ask them if they would let me do a free retest. The guy there says retest are free only when paying for the repairs otherwise I have to pay a $25 return fee. The other place that I did my second smog test is only charging $8 for additional smog retest. All in all I had a really bad experience at BJ Auto Repair and I would not recommend to anybody at all unless you want get ripped off and very bad service.
I deal with Rick and hes one of the coolest guys Ive met in La Puente I didnt have enough money to pay them I had change the left and him in the manager or owner were talking and they turn around and gave me $5 back and said never leave a man broke after service I cried in my car all the way home but they think of their customers that much
Bad customer service
I got there at 5:30 and they were able to fit my car in last minute, despite them closing at 6. I’ve been going there for years .
They get the job done fast at a great price ask for Rick or Bobby .
This is the kind of place where they use scare tactics and decite to make more sales. i dont know if they are actully knowlledgable but they bull crap you on what you know about cares. that way they can push more unnecessary work on you. then when you cant afford it theyll drop the price seeing that the work is bs anyway..
Let me say that these other reviews sound strage and wierd. cuz this place sucks.maybe they cleaned up there act but i doubt it. if i still had my paper work i would call the BAR. (beuro of automotive repair) the bs. level was threw the roof! i had evil thoughts of burning the place down. okay so i bring in my 96 caprice-needed a smog.it failed 3-4 times. the smog dude put it on the rollers each time...1st no MIL light 2nd black tape on a vacuum hose 3rd the air filter was wrong 4 time he told me go buy another catillitic converter and EGR valve. they also tried to sell me other work that had nothing to do with smog.i was fumming in the parking lot the manager sees me and a blow up on him saying your tech is full of S---t man i explained and he said here i will wave the smog try it again. then it magically passed. so i had spent 240 dallors! i cant write everything but i presented a solid case closed argument to the manager. they knew they were wrong. i hope they read this and remember. screw you guys.
Rick and Bobby are great. Always willing to help.
$64 for assessment of the vehicle
Dont come here.
This place gave my car back to me much worse than I took it there.. had a check engine light for a misfire got the car back and it wouldnt even run anymore.
Great place. Good people!!!
The best worked on my BMW
Worst ever! Lied and ripped me off.No one should go to this place
Scammers that overcharge ....
Good
Me terminaron fregando más el carro.
Good attention
Professional service, very friendly staff.
Excellent
Those who are attending are watching the phone. Laughing and they didnt understand what I wanted to buy