I was greeted by my insurance agent who is very friendly and informative. She did her best to get me the best rate possible with really good coverage. They are very professional and treat their customers very well. I got a referral from my pastor to buy insurance here and even though I have found less expensive insurance, I chose to continue to have farmers insurance because of the willingness to help their customers. I recently bought a car and my agent went above and beyond to help me get coverage for my vehicle. During the course of my life in have owned about 20 vehicles and have tried different insurance companies, so far Farmers has been the best as far as customer service and professionalism goes. Thankfully I have not had any collisions but I have peace of mind knowing that I am insured by a reputable company.I would recommend this insurance company but encourage people to do their homework before making any decisions when purchasing a policy.