Needed brakes to be fixed, and needed a tow to the mechanic. Tow driver Chad knew it had bad brakes, and instead of using the winch on the tow truck to hoist the car onto the tilted flatbed, he just drove it on, and with all his might, set the parking brake. By doing that, he cost me more money than he got for the tow, plain stupid His attitude was less than desired as well, maybe because his work is substandard, unprofessional and he gets called out on it a lot. Answers the phone like a hothead, and doesnt know how to serve his customers, use the next tow service, even though this one has a wide-open schedule.
Chad is very prompt and knowledgeable. Great mechanic and reliable towing. Never been stuck waiting forever for a tow
Always excellent service after many years... only place I trust with my vehicles!!!
Called to ask about a future tow. He asked what make my car is. As soon as I said BMW (its a 98), he said hes not interested and hung up. I wouldnt even use them in an emergency.
Fast and reliable
No way I ever use them