Quick and thorough, prices were as expected for a the type of oil my car requires, an in-cabin air filter, and actually, the quote blades were cheaper than most Auto parts stores. Would recommend.
Ive been going here for 7 years. They are friendly, fast, and efficient. Its best to visit during the week. However, Ive been here on weekends, too. Its just super easy to get your oil changed and your vehicle inspection done here.
This is my first tome leaving a poor review- I usually am pretty understanding. However, I attempted to get my Oil changed today’s. The computer was down apparently for at least 45 minutes and was told I can come back. An hour later, I called back to make sure sure the computer was back up and they could take me. I go back, there is no wait. I pulled up and said I needed an oil change and fluid check. “We DON’T do FIATS”, he said curtly. I was not told this the first time that this was an issue and was told to come back. Proving an oil change for a FIAT has NEVER come up as a issue for any of the previous visits to other places. It is not as if he had to order a part….it was a simple oil change. No reason or suggest was given…..just an unconvincing “SORRY.
Great,place to get your oil changed. Recommend this place.👍
This was my third time there. They are the nicest guys!!They are pretty quick and accurate.And they keep you posted on every step. Will definitely keep using them!
This was a first time visit for me. Exceptional service, 2 thumbs up! Nice gentleman was waiting outside my vehicle to ask how they could assist me before I was even able to get out of my vehicle. They got me in and out what really felt like only 25 minutes. Lower cost than other place I had been visiting. This will be my new go to for oil changes. I highly recommend trying out!
Careful, ladies. I took my car to get inspected there under recommendation on 4/12. The tech told me the only reason my car would fail inspection is an out LEFT brake light. Sure, please fix it.Funny, this morning I got pulled over on 35 for an out left brake light. I was able to show the officer my receipt of repair that was still on my passenger seat. When I spoke to someone at Valvoline this morning, I was told they couldnt tell me which brake light they fixed.It is concerning that this business is so desperate for $10, they lie to women about repairs.
I had thought you were supposed to be able to stay in your vehicle during the oil change, but it was still good
In and out...well staffed the day I went. Inspection service could be a bit better Organ on crowded days. Wait parking space limited.
Ive never been to such a top notch place in my life .. Staff is very professional and helpful Will be sending all my people here no questions.
Theyre good guys!! They took good care of me in spite of the busy conditions they were working under
Fast and friendly staff. They are so helpful.
Great service honest people who work there
Top notch professional service!Manager noticed my drain plug was worn out. The crew chiped in to remove it without messing up the threads. Even gave me a coupon for next visit because of the delay. Highly recommend this place.
Went in for an inspection. Zyeon was professional,& polite and very knowledgeable about all the inspections and what is needed. I recommend using him. The wait wasn’t bad but depends on time of day you go I guess.
These guys are very professional. I go there all the time for my oil change and state inspections. They are quick and reasonable prices.
Waiting for inspection, nobody bothered to ask me anything...poor management.will never take my vehicles to this place again! And yes I was the one with a bright orange shirt, you couldnt miss me!
Average but too expensive.
Never been to a place for inspection that took so long just waiting for ur turn. Several staff standing around and talking while several customers waiting. Gentleman that inspected our car was great and efficient though.
I went for an oil change today with an oil additive.I was in and out very quickly. Excellent job. Very professional.
Very professional they surely know what they are doing
Super fast and nice. Went above and beyond to take care of my vehicle. This was first visit and it definately wont be my last!
My truck wouldn’t start after getting the inspection. Even though they were kinda busy, Jermy was nice enough to take time to offer to give me a jump. Great customer service.
Get all my vehicles inspected here, top notch Dudes.
They were efficient, easy to talk to guys. Really nice and helpful. Thats why I keep continuingly coming back.
The place is clean well kept, quick and the people are very knowledgeable. The manager knows his cars. Highly-qualified business.
Repeat customer here... Guys are GREAT! Service is great, and fast. They service all of my vehicles.
When Ive been able to get my oil changed here, its been great. But Ive been once when the posted sign said theyre open, and they were closed. Today, I came at 9:15 and he said it would be done about 10:30, and I said, no problem, Im going to yoga across the street, so Ill be back by 11:00 and he said I wasnt allowed to do that because they dont take drop offs.So I couldnt leave it unattended for half an hour? The parking lot is small, I get that.Its not just today that makes me leave three stars. Its that it was my second time coming and I still couldnt get it done.
Quick, fast service. Ive gotten my oil changed there, and this time I was getting my inspection. There was one light out on my car preventing a passing inspection. They offered to replace, or have me take it elsewhere and come back for a pass. No pressure, and very friendly.They have a small but nice waiting room which was surprisingly cool for the heat outside. Complimentary coffee and water (maybe more, I didnt look). Will definitely visit again.
I have never seen serviced so quick in my life! Well except for that one time in Vegas 😉😜
Friendly and efficient service. Oil change and inspection performed on 3 cars.
Very helpful, friendly staff. Got an oil change and inspection.
Fast service. Kind staff. Love this place!
Great serviceVery short waitAlways polite staffPositive🌞
Super quick, I got my inspection done too and it was probably the fastest one I’ve ever gotten!
These guys stay busy all the time. Very professional. If you come Saturday morning. Be prepared to wait a bit. They are always busy when the open on Saturdays. Great Place to get your oil changed!
A bit of a wait (from getting in line to driving away it took around 45 minutes) but it was nice not having to get the kids out of the car. Staff was friendly and kept things moving.
Very friendly, efficient, professional, speedy service. I always go here for an inspection.
They are always great, have using them for years.
First off walked in and waited while 5 guys stood around one car. Then a guy comes in and helps me.I dropped off my truck, and went ate breakfast came back and was told it wouldn’t start and with 5 or more mechanics couldn’t tell me why! I got my keys to check and went out to start my truck and it started first time!! I showed the guy helping me, he was shocked, asked if I owed anything, then left! Lost my business and whole lot more!!
Great service and friendly knowledge staff, definitely recommend them!
Got me in and out quickly. Staff was nice and friendly. Waiting area was cold and smelled nice. $80 (after taxes and fees) for their full service synthetic oil change. But I guess thats the going rate these days. Then again, you dont change your oil as often with this higher quality oil, so theres that aspect to the price.
They change your oil
Love this place. Great service. Staff is great very helpful. Wouldnt go anywhere else.
Wicked fast inspection.
Fast professional and expensive. Over all the money was worth not having to wait for a long time.
Went to get my oil change and it was done professionally with great customer service !!! I also was able to get my windshield repaired with 5 Star Elite Auto Glass at no cost !
Quick fast, friendly and have you in and out! Highly recommend!
Was working in the area. Needed an oil change. Told it would be $68and change for synthetic for five quarts the $8.25 foe each added quart. Said it would take 7 quarts, two things when they were finishing. They charged me for almost 8 quarts, They also put on an oil filter 1/2 the size of what was on it. When I ask Ernest Castillo about it he said if I wanted to wait or come back he would send someone for the right filter ( the RIGHT filter ). I told him I could not wait as I needed to get back to work and he said youll just have to pay for what you get I will NOT even think about using this guy again because I believe he is a scammer !!!!! The RIGHT filter REALLY ???????
Great staff very fast
Arrived at 5:20 on a Monday, the slowest day of the week. There was no cars in the bay. The tech let me know they were not taking any more cars even though they closed at 6pm. Management team please let the owner know of the new business new operating times.
Very good price, very accommodating,no more walmart oil changes, going here from now on!
Had an inspection done and went to get my registration sticker. Turns out they typed my VIN wrong. Now Im having a hard time getting ahold of anyone when calling the listed number. Extremely aggravating and unprofessional. I drove over there to have them make it right after work and they were closed at 5:35 when the listing says 6.*update- Ive called 4 times today with no answer.
Best place to go. Great customer service and well trained technicians
Great service with a smile 😃
Its so expensive and honestly my pops says there isnt much difference in the oil and easier to change at home or have Walmart do it for $20. Sorry Valvoline but your prices are too rich for me.
Always courteous and polite. Anticipate spending at least 45 mins there.
Perfect service. So convenient- my windshield was chipped and they came to me!
All good. Nothing special but they were very handy and they were quick.
Today I came in to get an oil change. All went well and they where very polite and got it done very quickly. After leaving my car started shaking so I pulled off into a parking lot to look at it. I called them and they sent someone over right away to look at it. He made sure my car was ok. And cleaned up the oil. Im very happy they cared enough to send someone. I have been coming here for about a year now and Im glad I do. If there is something going on they cant do there they will recommend someone to you. Found my mechanic through them and and vary happy with the services they provide.
Wanted to drop my car to have it inspected. Robert told me he didnt want me to leave, that I needed to wait for the car. The wait was 15 to a half hour before my car was up. I needed to go back home (a few blocks away) and continue working. Asked if they could call me when it was done and I could be there in less than 5 mins. I was told no. They were too busy to call me that I just had to wait. So I left and Ill never return. Thats 3 cars that I get inspected and oil changes on. Good customer you just lost because if junk customer service. I went ahead and took my car to a competitor who had no problem with me dropping my car and picking up when done. ***UPDATE*** So I sent corporate an email explaining the situation. They replied weeks later asking me for more specifics. They said a manager of the establishment would be reaching out to me soon. Still nothing. No offer of resolution, a standard cut and paste apology from corp.
No one in this city shoot nor state that is as effective, efficient, n fast . I love it
Saturday 8:00am, the place to be for state inspections! took maybe as long as 20 minutes and I was 3rd in line!! Great place and nice waiting room too!
Always fast service and the techs know their jobs.
These guys are great. We take all three of our cars there for oil changes and inspections. Like the guys so much we bring them breakfast tacos when we bring a car in.
Its 5 min oil change,stay in the car place, nice people, explained diff. in kinds/types of oil :)
They were awesome! Thanks guys!
Ive been there 2 times to get a State Inspection. 1st time - I was told short handed- No cars or no customers waiting / couldnt do inspections. 2nd time return back - Inspector leaves at 2 PM. Couldnt do inspection. Just close up shop for the day if you cant operate as your sign stands for. Now at Firestone. Im done with this shop!
Service was amazing. Had my truck done here oil and power steering changed out they made sure my truck was road ready for a long trip. I wish I had caught the Gentleman name who did all my services . This is now my stop for my truck.
Great service. Always professional and courteous
Fast service
Good service but recommend changing oil at 3,000 miles but with synthetic oil should be changed around 7,000 -8000 miles
Great service and a reasonable price.
Always fast and courteous
Had my car inspected and was handled professionally and lightning fast. Ill be going back.
Took my wifes car today for oil change, quick service! About 20 minutes!
Quick - Efficient - Friendly - Answers questions
Fast friendly oil changes. On one occasion, they declined to change the oil because it was too clean with low mileage and didnt need it. Appreciate the honesty.
These guys are really fast and I trust work!
Update - tried them again completely different experience . Did not see rude guy. Thanks for fixing the issue! Will be back.
Get both my cars inspected here every year. Place is super fast and always great customer service.
I usually get my State Inspection done and rarely my oil changed. I have always been happy. Guys are very busy with lots of business.
Very fast service even though it was busy on a Saturday.
They do a good job and are quick
Needed some mileage info for some paperwork - called them up and the employee that answered the phone took time to go through 15 months of records to help me out. I know how busy they are, so I really appreciated this customer service. Will continue to take my Tundra here! Thank you!
I called and asked them when they closed and the lady who answered said, “we close at 5:30P”. So I looked up the info on their website, turns out they close at 6P. So I told the lady and she said, “oh we need to get that changed.” “What do you need done,” she asked. I said, “an oil change” I relplied. No, we will probably be closed by the time you get here.” She replied. Wow, I wish managers or owners new what their employees are telling prospective customers. Why would I or anyone want to take their business to them. Geez, unbelievable!!
In and out in no time. Always professional and take great care of my car.
The guys where great, got me in and out. But, their coffee stuff was all out, no one was at the desk to ask for help. I did at least appreciate the free wifi.
Quick and courteous. It was my first visit and I recommend anybody in need of basic PM work drop in.
Good service. Did my state inspection here, in/out fairly quickly.
Good work. Got our state inspection there. We go there for oil changes. Usually minimum wait.
Great customer service and super fast most days! Only down side, could use more seating but then again its a small building, still 5 stars from me!
Fast efficient polite fair prices
Dont understand how these guys are still in business. Every time I come by for something they turn me away. Whether theyre busy or not, they dont seem to want to do any work. If you come after 4pm, its too late to do inspections. If you come during lunch, theyre not doing inspections that day. They cant even tell me when a good time to come back is. What a joke- we can do better than this in Kyle, cant we?
Super fast and friendly.
I went in for a state inspection. They said I needed work on my emergency brake. I took the car to another place and it passed with no problem. Not sure I trust Valvoline.
Unlike other places around the area, these guys will never try and gouge you or offer you services you dont need.
Routine oil change, no appointment, but still very fast.
Great customer service definitely would return for service. Oil change and inspection done within 15 minutes!
Always great service and always fast! Sal the manager is so friendly as is all his staff!