This place is owned by god him self, amazing workers and professionalism better then most. I came in after getting a blow out and it was already closing time not only did they accept me they gave the greatest service I’ve ever had. Justin also gave me a great deal on a tire since I was a tad low on funds at the moment!
This is the best location! They have the best service it’s unmatchable. Their systems were down and they walked every customer to their car to go over the issue.they were so organized and calm and very well mannered. I picked my car up and they already knew my name and car before I even told them. They are great!
Been going to Discount for years. Last visit was forced due to driver tire coming apart. They put a full set of four tires on my car and had me on the road in just over 30 minutes. No kidding. They are always busy but it was a treat to have someone expecting me for the appointment. They were ready for me with a crowded showroom. Its not always possible to make an appointment but it made the difference in the time I spent there. My only complaint is that they do not offer nitrogen. The dealership used it and I noticed a huge difference in regular maintenance and i did not have to worry about tire pressure- ever.
They were very friendly and service was quick. However my problem is that I was mislead. I got a flat towards the end of the month so I called in to ask about discounts. I was told they don’t have any more until the beginning of the month. So I Ubered around for a few days until the first when I called ahead again to ask about discounts. I was told that all their discounts were online and that I should come in. I did see a few listed online from $60-100 so I got my car towed to the shop. Upon arrival I’m told that none of the discounts I saw, nor any other were applicable. I ended up having to pay full price because I was stranded there with a flat and had no other option. Very disappointed.
I went to Discount Tire the other day because I had a flat and was driving on my donut. I thought I could get a patch but was told it was too dangerous as well as putting the donut back on. I was stressed because I couldnt afford a new tire and didnt know what to do. Thats when Mr. Rodriguez told me to give him a few minutes and see what he could do. 30 minutes later I was given a tire free of charge. I did not expect that at all and was incredibly thankful but left without being able to say thank you directly because I was beginning to cry and left. He saved me so much extra stress and I have thanked him every day since then. Idk if they get commission off sales but I will for sure go back and seek out Mr. Rodriguez to buy new tires from him directly and would like to eventually thank him in person when I get the chance. I 100% recommend this Discount Tire.
Sat and waited two hours for them to tell me that they couldn’t text my tire due to a locking nut. I personally don’t know anything about this that’s why I brought my tire in just to get checked because it was low so I would think that they would be better prepared to ensure that they have at least triage and asked me what they needed prior to making me wait 2 1/2 hours. Do not waste your time my advice is to find a place more competent
HOLY SMOKES CUSTOMER SERVICE INSANELY GOOD! At 8am the initial tech told me my tires would ship in early in the afternoon and theyd have me done by 1 or 2pm. The truck was delayed. I spent almost all day in their parking lot, waiting. But.... Each time a representative spoke to me I felt heard and respected. And they took great care in the services they provided. I dont post many reviews... This business, its leadership and staff, were highly organized. Thank you Discount Tire Team! Ill definitely be back.
Mario was very attentive to us! We were traveling through and he gave us wonderful service (only stopped for air pressure) he made sure we were road ready! Great employee. Treat him well Discount tire......
We came in on a Saturday to get new tires for two cars. It looked pretty busy inside but they were processing people pretty quickly. The rep who helped us gave us a discount on one of the tires that had a slow leak even though it was a month past warranty. Also, the work was done faster than they said itd take.
Great service! Super fast tire repair
They are always friendly and helpful. Things usually take a few hours, but that is expected as they are that popular.
Zack runs a very efficient shop. Excellent customer service provided, very friendly. Trace was awesome. 👍Thx to all the Techs!
We came from out of town for a wedding, but we are frequent customers of the Discount Tire businesses in Arizona. Customer service was top notch and they were able to get my tires replaced within an hour right before they closed. Quick and efficient service, plus was a bonus they had our information from Arizona. Great job to all employees from this location, you definitely know how to treat your customers!
Great shop. The guys were young and made a mistake but the man overseeing my truck stopped and squared it away Asap. My experiance was 4 star for sure. Will be back.
Changed my warrantied tire for free, gave me a great deal on second tire. Put air into my spare and put it back In place as well as rotated my tires...Never go anywhere else.
Rocky was super helpful and knowledgeable! I cant believe hes part-time. Very personable and gave me great info. I appreciated his assistance as he said my concern wasnt a tire rotation, but my uneven wear was actually from my truck needing an alignment. Greatly appreciated! He also got my new tire ordered and said itd be there next day! Tremendous help!
Great service. Polite staff. But all tires are to expensive.
Amazing customer service. Freaking dudes were handling vehicles left and right in A HAIL STORM!!! Great job by the staff to keep the place working and moving along through the craziness outside. Very knowledgeable and helpful with all types of vehicles. Would recommend to anyone.
They are quick to get a loose tire replaced which I love. Great works guys
Friendly and very nice assisting with everything I needed thank you very much
Amazing customer service, Thank You so much Justin. Extremely Thankful for this location as well, they really saved my day.
Discount Tire has always been my go to place to buy tires at reasonable prices, have flats fixed, and follow up balances and rotations. Customer service is excellent. Every employee I’ve ever seen at a discount tire is always cheerful happy and keeps you informed of the process. Highly recommend them. I’ve been a customer for years and have never thought about trying anyone else.
This place took care of me. Hands down the best customer service.Fast turnaround on all services as well.Gave me an ETA of 1-2 hours on bee tires and they had me rolling again in about 45 minutes.Then again 1 month later I needed new wheels and the same thing.Great crew that seems to care about keeping thier customers happy.
Just want to give a shout out to tiki and management. Staff was great i had an emergency near blowout ON MY WAY to Dallas for a flight to catch. They took care of me asap to make sure I can make it on time. Awesome I always have a good experience with discount tire.
Make an appointment! New tires in less than 45 minutes. I never would have expected that...especially on a Saturday! Discount Tire in Kyle is the place to go! Service was awesome as well! Very professional.
They have never steered me wrong. Friendly and helpful staff
As usual, I had excellent customer service. Staff was quick to get me in and out.
I have been here multiple times. Always great service. I showed up 15 min till close with a tire in my truck and they had no issue helping me out. I was done by close time.
Jees they were awesome took my car and I was driving out with 4 new tires in less than 30 minutes. These guys are pros. Been a customer since the 80s and never had a problem. Love love love discount tire. Murphy loved those guys. Thumbs up
My visits are always top notch, today being no exception... The Discount Tire team in Kyle have been taking care of my vehicles since they opened... Today they could not find a leak externally so they removed the tire anyway and found a tiny mesquite thorn that was barely visible inside... I had a standard small screw or staple in the other one... I was in, repaired, balanced, rotated, and back on the road... Thanks again...
In and out in less than an hour. Easy peasy lemon squeezy!
In and out, relatively quick for a Saturday morning....only had one tire, in the size I needed. But still, had one. Bought it,had it installed. Looks and drives great!
Exceptional service as always! Justin and the guys are very knowledgeable, and go out of their way to deliver the best quality of service I’ve ever experienced. I went in for a routine rotation and they found a screw in my tire. After dismounting my tire to repair it, my truck was still finished in a timely manner. I would highly recommend this store! The store is very clean and everyone is professional. Just 5 starts cause I couldn’t leave 10!
Great service and easy access of you are pulling a trailer
Always my go to place for tires. I have been going here since 2010 and Justin the manager has always done a great job here. He makes sure he hires the best people possible and it shows. During these times the customer service is the best I have seen. They always update you and let you know how far you are in line. When they tell you a time they always deliver. This place is the best location I have been to hands down. Justin is a damn good leader. Always will come back here.
Surgio helped me today.He was extremely professional.And got my car fixed for me.This is the go to place in Kyle.
Very polite staff, and super professional! Got me my tire fixed so quick and updated me through the process. 5/5 stars would highly recommend these guys!
Great customer care. Best dealer on tires in kyle. And awesome people.
Excellent customer service! They repaired a tire I wasnt sure could be fixed, and got me set up with their warranty for my new car. The appointment setup got me in and out quick
Long wait but awesome service elsewise.
Quality tires for better prices and exceptional customer service! I had a 10 am appointment at the Lockhart Firestone for tires they recommended that, when I checked online, dont fit my truck. They couldnt get me in until the next day either and the tires were about $200 more. Decided to go to Kyles Discount Tire at 8 that morning and was DONE at 8:45! Ran errands and was home before the 10 am Firestone appt would have even started. 40 mins for new tires???!!! YES. Staff were all great and they even found me a used tire for a spare. This location is a busy location too!
Discount Tire is the BEST place to get tires!! Always friendly associates who will go out of their way to help out. They are fast, efficient, and friendly!! I wouldnt go anywhere else.
Had tires rotated. They were very busy but, nice and quick.
This very nice young man checked the tires and was very nice & polite, got it done in no time
Had an appointment and still had to wait an hour and 30 minutes before my car was done
I have been using discount tires on and off for almost 20 years, and for the past two years they have been the one company I go to for great tires and a great service.Ive used several of their locations between Austin and Kyle and its been great service every time. When it comes to service, they are informative, polite, helpful, and honest (I have always been sold the best tire for my driving).Thank you discount tires.
I love discount! They are always professional and the Kyle location is no different! They were extremely helpful and communicated every bit of the way!
A good place to buy tires. They have a variety of tires in several price ranges and the service techs are hard working courteous and through. They will also check the air in your tires for free, a handy service for us old folks!
Quick, professional and courteous. I had a blowout on the highway. I walked to discount tire and Jon helped by recommending a towing company, who was wonderful. David checked me in and handled the refund/replacement. All went smooth and delivered my car one hour early. Great customer service. Thank you guys.
The staff is very friendly and knowledgeable. We were in and out within an hour after purchasing our new tires.
Discount Tire is very proactive in todays COVID world and doing a very good job in social distancing, etc. Their prices and availability isnt quite as good as they once were and sadly I have bought some wheel and tire sets elsewhere. I realize that they would have met the lower price, but I really dont want to drive back and forth.... just give me your best price upfront.
Very friendly, fast service.
Great employees and great service! They fixed my flat tire in 30 minutes and were very helpful when I asked questions.
Discount tire has always been my go to for tire repair. That are always busy so I would recommend setting an appointment, however, sometimes emergencies dont allow for appointments. Even without one, they dont waste any time and have an efficient set up. I went in this morning with a blown tire and had my spare on. The came out, checked everything out. Gave me my options, I paid (even warranties the other 3 tires since I had just gotten the vehicle) and I was out in about an hour. Not bad considering the place was BUSY. Customer service was top notch, as always. They have had my business for years, and never disappoint!
This place cant balance tires
Very happy with the customer service, especially Jonathan. Bought wheels/rims and they were on in no time. Couldnt have had a better experience.
These guys are awesome! Everyone is super friendly and professional. They have a fantastic system for dealing with the whole covid19 stuff. We hardly had to leave the car even as the tires were changed. I have no problem recommending the team here. They are awesome! Kudos to the entire team. You ROCK!!
Great service however the price they quoted me over the phone was $90 over the amount I was told for the same exact tires.
Great service, fast, professional.
While checking low psi, I found a nail. Took it to Discount. They pulled the nail out.
David was very helpful 👏and he knew what I needed. Very pleased about my purchase
This company is a great example of what the service industry should be like. I had them take care of every car I have owned since being in Texas. Btw always get the insurance on your tires. They always honor it and with all the construction happening in the Austin Buda area I have had more than my share of screws screwing me.
Service was phenomenal! Keep up the good work.
I had an appointment for 2:15 today, I was greeted promptly by Roland. Roland helped me through the entire buying process, he answered all my questions and concerns with compassion and understanding. Roland Was transparent and professional from start to finish.Salud!!Glenn Brewer
The staff was extremely pushy on selling a new set of tires - I went to replace my front 2 after a flat tire and had a hard time actually viewing all my options. Went straight to the more expensive ones and only gave me the less pricey options after I asked. Barely scrolled over them, I had to ask to actually view the information. When I went to actually make the tire purchase, they didnt ask me if I wanted the extended warranty. They just assumed I did and tried to charge me for sidewall protection and the extra warranty for each tire. If I hadnt noticed I wouldnt have known. On top of that, when I said I needed to make a phone call it took me way too long to step away due to the pushy at least buy one. Should I ring you up for one? Lets start with one st least and see. I dont appreciate pushy or dishonest salespeople. I got my tires finally, and thats their redeeming score. They had my tires off before I was even out of the car, and it took them only 20 minutes to swapp all 4 around. I appreciate the speed.
Really appreciate the help..a group of understanding kind.they do what they can to belong as the same shoes with many,to make it well..thanks
Like the new system with text message updates and tracker.
All staff are kind and polite, but David R. is extremely helpful! Keep up the great work.
I had an appt for tire repair, arrived 30 mins early to get checked in and service was super fast. My vehicle was ready to roll by my appt.
I’ve been coming here for years and the service is always great. Justin and the guys will treat you really well here.
I was satisfied with the service and attention to my concern. I signed in, and once next to be served, my concerns were addressed and served with the appropriate needs done, ordered and wait for parts ordered.Discount tire, consistently serves great service.
I want to compliment Landon, a “black shirt” at this location. He gave me a thorough and honest consultation. Thanks to his professionalism and excellent customer service, I’ll be back to this location for future tire needs
Need new tires? Discount tire. Need a rotation or balance? Discount tire? Flat or nail in your tire? Discount tire. I worked with this company in college and watched them satisfy a lot of customers...like all of em. To this day I only do all of the above at Discount and the guys at the Kyle location fit the same build. Great service, professional, and just solid folks.
They are currently making customers sit outside in hundred degree weather while they have a huge cool waiting area they are not using. There’s plenty of room for distancing inside. I have done business here for years but I had to go to Goodyear for tires. I’m sorry, but I won’t be back.
My tires needed air and it was almost closing. When I got to the store, there was a line of about 15 cars waiting to get their tires inflated. These guys could have closed up shop, but they stayed and made sure that everyone in line got serviced. It was past closing, but the crew continued to work and did so with the utmost professionalism. This store continues to be my tire shop; never disappointed.
I almost never write reviews, but this place has the most friendly, professional, and helpful staff every time I come in. They’re fast and I never feel like they’re trying to sell me on things I don’t need.
Very well organized/managed. Friendly staff, I was on and out in a short period of time.
Got a nail in my brand new tire! Took it to Discount and they had me in and out within an hour fixing my tire! Great customer service and the best prices Ive seen (although they didnt charge me to pull the nail and patch my tire, they quoted me in case I needed to replace the tire). Will definitley be back!
Once I got checked in, it literally had my tire replaced in 5 minutes. Super nice and easy.
Great place and very professional
Great service! Got me in and out in less than an hour. The guys were Super helpful. Thanks Jon and Tiki.
I called up there yesterday at 5:40 to see if I had to make an appointment to get tires put on ...the guy told me to come up now ...I asked him what time they close he said 6:00 I got there at 5:50 and they had it done in less than 15 minutes... would highly recommend them !!!
They have places for customers to sit inside and outside because of the pandemic. First time at this location and they are doing awesome customer service despite on whats going on. They are doing physical work and they arent suppose to wear a mask. The governor said if you are doing physical activities you do not have to wear a mask. I give the guys a lot of respect of what they are doing
A+ and lighting fast pandemic or not! Top notch for sure. Thanks and God bless you guys. May you all be safe and healthy during these times. 🙏
Ive been coming to this location for years. They are always reliable and polite. During my most recent visit Kevin was spectacular. Thank you to all of you!
Blows my mind how these people do business. Wasted my morning needing a tire balance. Told the gentleman over the phone Company was going to pay for it. Get there tell him again. Put all my information in then tells me that will be 84.00. First off i didnt pay that much to have them mounted much less a balance. Then the manager comes out shrugs his sholders and says i will have a talk with him. Never again will I step foot on a Discount Tire location again. I will pay double before i return to there store.
Got my tires checked and the attendee was friendly and knowledgeable, and replaced my busted valve caps.
Assisted greatly with oversized tire selection on 4th gen 4runner. Shop guys worked hard to get me in and out.
Justin and Steven, the managers at the store are running a great store. These guys are or should be considered rock stars of the tire business. Steven, the manager I dealt with reaffirmed my belief in corporate humanity. Yall should visit this store for all your tire needs. 10 out of 10. Thank you again.
When I pulled up to Discount Tire I couldnt remember if my appointment was at 10 or 11 and the gentleman that was helping customers as they would drive up was Extremely Helpful and Friendly . Even though they were Over the Top Busy not only did I get in there before my appointment they rotated my tires but I got to stay in my vehicle while did it and I was outta there in no time flat.Thanks to all the Employees at Discount Tires in Kyle Texas you guys are Awesome!
These guys are always friendly and helpful. Tiki is the man hell take care of you.MarkHill Country Repair & Restoration.
This place is always full for one reason, and that is because of the outstanding costumer service they offer to you. Pretty fast service, a bit expensive compare with Walt mart but by far superior in the way the handle everything. I recommend this place if you want to avoid headache.
Bought tires online, so sales went fine. Mounting at Kyle was fairly quick for a busy day.However I have BBS rims on my vehicle AND the valve stems also have BBS caps. But when I get my vehicle back I am missing my BBS caps for the valve stems on both new tires. This is frustrating & a careless oversight of employees mounting tires. There are a lot of special rims, etc & to have mine just taken & most likely throw aside or stolen is why I will NOT be going back here. Cant pay attention to detail wont see my car again!
Great service as always. Efficient and friendly. Repaired a tire for free.
This place is fast and professional.Even when just stopping in for a tire pressure check...nothing but respectful.They deserve donuts every day