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Caliber Collision
5236 City Lights Dr, Kyle, TX 78640, United States
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Caliber Collision

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Er
Review №1

Took my car here for repair due to a collision. Staff was friendly and kept me involved in the process. Car was fixed perfectly and looks better than before due to new parts, new paint. They did a great job of cleaning the car too, inside and out. Really makes it feel like a new car again. Thanks!

Li
Review №2

Representative kept us well informed and updated on repair being done. Repaired body is beautiful - great work by this facility. Vehicle was ready when promised. The whole process, from reporting to insurance company, to scheduling appointment, to picking up my repaired vehicle, was so easy. Highly recommend this facility for excellent quality of repair work and outstanding customer service!

Da
Review №3

Caliber repaired severe hail damage to my daughter’s car. The work was excellent and the service representative, Fernando, was extremely knowledgeable. He took time to answer all of our questions, the process was very straight-forward, and he kept us up-to-date on the progress of the repair. His estimate for time in shop was spot on. That helped us plan for the 3 weeks we were without the car. I highly recommend Caliber - Kyle and Fernando, in particular.

la
Review №4

Eric was my Caliber Collision representative and he was very attentive and kept every time frame he promised. Work performed on my car was completely satisfactory even exceeded expectations. I will definitely use this location again.

Bu
Review №5

Had to drop off my car for some body work after a small accident and it is all being taken care of under the other drivers insurance. Everyone polite and professional, and they called the car rental agency for me as well. Here is the before photo and will update with the after photo.

Ro
Review №6

I took my truck in to get repaired for some minor body work. they went above and beyond making sure that everything was repaired to my liking. Fernando (Nando) kept me updated with updates every couple of days. I would highly recommend them for anybodys body work.

Ph
Review №7

After hail damage we needed help, someone recommended Caliber Collision. We were impressed with their service. The staff was pleasant to work with especially the Front Desk and Nando our tech. Would recommend them to others.

Ed
Review №8

Great job. Cannot even tell there was hail damage

Ju
Review №9

Great customer service. Always professional and they warranty their work.

Vi
Review №10

Great customer service, work was done when they said it would be, and overall a great experience for my first time using them. Will always go back!

An
Review №11

They did an excellent job on our crashed car! It looks fantastic!

Su
Review №12

Hail damage to vehicle. Initial estimate was $6500. Final price was almost $10,000. Being insurance involved they took it to the cleaners. Previous damage to a fender was not part of the covered damage. They had the vehicle for over a month. They finished and the previous damage really stands out. Glaringly. They never offered to repair the previous damage. Nothing was said. they could have said since it is in the shop just sitting here for over a month, we can do the fender for $XXX. Nope, new ticket new price take me to the cleaners on that. Another claim, another $500, rates go up..... they have the racket down.

Bo
Review №13

Hail damage . Caliber in Kyle staff was great & so was the repair job.

Ki
Review №14

I would like send a thanks to Calliber Collison in Kyle Texas for the awesome service and repairs. We greatly appreciated the courtesy from the front office to the folks that took part in repairs. Our car looks good as new. Thank you Caliber Collision

Ji
Review №15

Debbie was super helpful getting everything scheduled and Fernando did excellent work. Couldnt be happier with the work done! Will definitely return for any future repair work.

Jo
Review №16

Not safe! Work not done or checked!Have been back 3 times . Now the run around.. We were hit by a car going 60 mph. This was a 7 month old truck. Now it’s over $13,000++ and still not running correctly. The back seat is damaged beyond repair and I have been waiting.

Su
Review №17

I had an experience with Lorenzo that was just incredible. His professionalism and kindness was just so above par for what I expect in today’s world, that Caliber Collision will be where I take my vehicle for everything. I don’t even live in Kyle, but I will drive there. To have my car serviced.

Je
Review №18

I have used this business once before and I was totally satisfied. So why go anywhere else. Once again, I was totally satisfied. They are professional yet personable. They keep you updated and seem to really care about how you are going to feel about their work. I highly recommend them to anyone in need of body repair. Great job guys!!

Ja
Review №19

Professional customer service, thorough and complete damage assessment, quality workmanship; an excellent experience overall!

Ja
Review №20

They took very good care of me. I was visiting out of town when I hit a concrete median. They were less than 2 miles away and took my car right away. They were willing to keep my car and let my daughter pick the car up until I could get back. They stayed in contact and gave updates on a regular basis.

de
Review №21

Id like to acknowledge your front desk rep too. She was professional, friendly, and a great steward.

Al
Review №22

Got rear-ended in my new vehicle and thought the damage was small. But it turned out it needed more than just a new bumper. Took it to Caliber Collision where I had been to their Ribbon Cutting for the Kyle Chamber of Commerce. Knew they have a state-of-the-art shop and would do the job right. Will be recommending them to my friends in the future.

Ja
Review №23

I had the best experience with Caliber Collision in Kyle.

Te
Review №24

Great service...super results and so very easy to work with...made me feel great

RL
Review №25

I am very satisfied with the repairs Caliber Collision did on my truck. They made it look new and detailed both the inside and outside of my truck. Alvaro was very nice and explained the process well and professionally.

Mi
Review №26

Very friendly and knowledgeable. I had a great experience here. They did an absolute amazing job on my car.

Bi
Review №27

It was the cleanest body shop I ever seen . I have been the automotive business for over 50 years seen some pretty bad ones !

St
Review №28

I would highly recommend this business to anyone. Very honest people. Fernando (he prefers to be called Nando) was so very helpful. Thank you so much!

Da
Review №29

A friend recommended this location to me so I drove from Austin to leave my car with the folks here due to some body/paint damage. My vehicle was returned in pristine condition and the job was done in a timely fashion. The team was friendly, professional and took all COVID precautions. Needless to say, Im glad I made the trip to Kyle.

Mi
Review №30

Best shop in town and well worth the drive from Austin. I heard amazing things about the guys who are working at this new location so decided to drive to Kyle. It was the first shop that I was able to talk to someone that actually knew what they are talking about. Thank you Jason!

Ba
Review №31

The staff was very friendly and upfront about all pricing and the insurance deductible. They kept me up to date about the status of my repair and even finished 1 day sooner than anticipated.

Lo
Review №32

Fernano did a great job

ma
Review №33

After being rear ended, I took my truck here and they did a great job at putting it all back together. If I need any work in the future I will definitely be back.

Ad
Review №34

They were friendly and guaranteed their work and delivered on time!

Ta
Review №35

I was recently involved in an accident and USAA recommended Caliber Collision here in Kyle, TX and now I completely know why. I called and scheduled my appointment and upon my arrival they already had my rental car setup and ready for me. They walked me through the process and told me everything to expect. I was initially told that my truck would take 5 to 7 days for the repairs, but to my surprise they finished it up in four. My truck looks brand new. When I picked it up they had it washed and they detailed the interior as well. They took care of returning my rental as well. Beyond my expectations, great job. The staff was very nice, personable and professional. Thank you guys for everything.

Pa
Review №36

A superior experience in every sense

Jo
Review №37

They repaired our car after it was involved in a accident.

Er
Review №38

Scott was an amazing employee to work with his friendly attitude and quick updates on my cars status are what you would expect from a service advisor. I will definitely recommend this facility to anyone needing body work or paint. This will now be my go to shop for any future repairs.

Ja
Review №39

Let me first say over the years I have had my fair share of Vehicles in and out of body shops. I can say with out a doubt that this was the best one I have ever been to. My truck recently went to Caliber Collision after someone ran in to it was parked in my Driveway doing over 7k of damage. From the check in to pick up the staff as very helpful and willing to answer any questions I had about the repair. The repairs where over seen by Fernando who kept me informed through the process. The total repair for the truck took a little over three weeks and they finished ahead of the scheduled time. With a repair taking this amount of time most company would stop giving you updates, but they stayed on top of the process and kept me informed every step of the way. I would highly recommend them and I will be back if I ever need any more work done (Lets hope not).

Ri
Review №40

Fast setup

Ch
Review №41

Nice and clean

St
Review №42

Respectful place, constant communication with updates. They cleaned car before giving back to me . Receptionist was friendly. It was an insurance claim .

Information
6 Photos
42 Comments
4.9 Rating
  • Address:5236 City Lights Dr, Kyle, TX 78640, United States
  • Site:https://calibercollision.com/locate-a-caliber-collision-center/kyle
  • Phone:+1 512-504-3213
Categories
  • Auto dent removal service
  • Auto body shop
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:7:30am–5:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:7:30am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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