Brandon was very nice and professional. He was able to clean out our entire duct system in a few hours and took before and after pictures that blew my mind. I couldnt believe how clean they were after he was finished. Highly recommend getting this service done on your home. We can all breathe a little easier now.
We have used Ultimate Heating and Cooling for many years. We have had excellent service during that time. They have done heating and cooling regular maintenance as well as installed a new furnace and air conditioner. The service techs are professional and thorough. We are very pleased with their service.
We have always been impressed with the people at Ultimate Heating. They are very professional, knowledgeable, courteous and friendly. We enjoyed our visit with Frank today and he did a great job. We highly recommend this business.
My experience with Ultimate heating and air was great. Chris showed up on time, discussed with me the different services he was going to perform that day and he knocked them diligently and quick. He also dialed in all my vents and thermostats so we received a balanced amount of air flow throughout the home. He was very professional and easy to chat with. I will be having Chris and Ultimate heating and air do all the maintenance on my units moving forward.
Great job. Satisfied customer. Entire HVAC replaced in one visit.
Brandon was very knowledgeable about my new a/c system and he quickly detected where a water leak was occurring, so another technician could be dispatched to do the necessary repair next week. Brandon, who is very personable, performed a thorough maintenance inspection on my a/c and furnace. He explained how I could get the best performance and results from my new a/c system. Great job, Brandon and Thanks, Ultimate Heating and Air!
Due to a recent flood in my home, I needed to replace both my heating and AC systems. Darin and team were incredible. They were patient with my questions and willing to move at my pace. The installation went perfectly and i couldnt be happier.
I called Ultimate Heating base on reviews I read. They did not disappoint! Brenda was friendly and efficient when I called for am appointment and took time to explain all of their services. James texted before the appointment time to let me know he was on the way. He was very efficient, and respectful while he was here. He took time to explain what he did, offered some options for the future but at no time did I feel he was trying to up sale. He even took time to answer additional questions. James was very knowledgeable and I would highly their service.
Ron, did and extensive check of our furnace. The questions I had were answered by Ron. I would use and refer your company again and would like it to be Ron for future maintenance and repairs.Thanks,Gerald P.
Mike was awesome, very professional. He gave me great tips and offers to keep our unit running at peak performance without being pushy. Great company
These folks are professional, kind, and most importantly... smart. Theyre craftsmen in the truest sense who genuinely enjoy their job. They take pride without being prideful. They also really care about their customers, and understand that working on someones home is unavoidably personal. They respect that. Thats huge. And they get the job done right.A year back we bought a house with a rinky-dink HVAC system that somehow passed inspection, but we quickly learned over the winter it needed a major overhaul (a third party insulation expert straight up told us: I cant fix this, you need to talk with an HVAC company). Dale and his team came in, did an extraordinarily thorough assessment before their bid, and gave us multiple options. We ended up choosing them, and under no pressure at all decided on moving the furnace out of the attic (builder never should have put it there), sealing up majorly leaky ductwork, and relocating a new air handler to an unused linen closet so we wouldnt be bleeding heat up to the roof which had been causing all sorts of trouble.Sounds like major surgery, right? Yet they handled it all with flying colors, as minimal as possible mess, and even seemed to be enjoying the hard work of solving these problems. We were in a real bind. And they found a solution that was equal parts effective, efficient, and straight-up elegant. The geometry alone makes my mind melt (see pic of new system in old towel closet)... And its quiet too.I dont write many reviews of businesses on google. Probably because Ive been let down a lot, and theres enough negativity in the world already. I can also be long winded. And nobody would ever read this far. But I will 100% use Ultimate Heating and Air moving forward, and wholeheartedly recommend them.And if I ever need a kidney transplant, I can only hope the docs are cut from the same cloth as these folks.
What a great experience we had withBrandon. Very professional, knowledgeable and friendly. We were very pleased with our air duct cleaning.
Great company!! Always friendly and helpful.
I have never used this company and after my driving experience with unit# 130 I will not be using them for anything. Ended up in some road construction with my lane ending so I sped up as to not cut the van off next to me. He also sped up to not let me in. I had no choice but to move over and after that all I got was lots of middle finger and constant honking. Really??? Then he tail gates me to the next stop light and gets beside me stopping next to me and throwing 2 middle fingers at me. After I got back to work I was talking about my experience. My husband then called in. The response he got was in these situations we make the person who did it call and apologize. That was a couple weeks ago have never heard a thing. Hopefully this person is in some kind of anger management classes.
We had some work done on our home after an unexpected issue. Concrete dust everywhere! My kids and I slept in our house and woke up with horrible allergies! Ultimate Heating and Air were so helpful and understanding. They came out right away and cleaned all of our ducts. Within an hour of the technician being here, we noticed a huge difference!! We are so thankful for people who actually care and are willing to help! Thanks Ultimate Heating & Air!!!
Our AC went out in the late morning and I contacted Ultimate to have someone come out to fix it. It was one of those 100+ days in July. Ron H, our technician, called us soon after calling the office to let us know when he could come out. He stayed in touch and by dinnertime he had replaced the capacitor and we were back in business. Ron was very professional and worked quickly despite his already long day. Ultimate has serviced our HVAC equipment for the last seven years. We have been very pleased with all the techs who have come to our home over this time.
Chris was amazing!! He diagnosed and had the issue fixed within an hour! He was very thorough and helpful when explaining. Highly suggest requesting him for your service! So friendly!
Brandon called to let me know he was on his way prior to the appointment. He was on time and very courteous and personable. He did a thorough cleaning of some very dirty ducts, was careful and respectful of our home. Definitely recommend him to any and all!
Ultimate replaced two of our heating and air conditioning units in the last 3 years. Their service is outstanding.
My AC went out on a Saturday evening and Chris helped me through every step and even did a follow up text two hours later to make sure everything was working properly. Couldn’t ask for better service, especially in this heat! 12/10
Air conditioner & water heater maintenance.Ron from Ultimate Heating & Air was great!He was on time, fast, efficient, knowledgeable, professional and friendly.He explained everything he checked and cleaned.He made a small adjustment to water heater to fix an issue I told him about.My house is 11 years old. Furnace & AC originally installed by them when house was built.No major issues in 11 years.Will definitely keep using them. Thank you!
Mike performed a move-out cleaning and inspection of our HVAC system. He was so friendly and helpful. He was thorough and efficient and gave us tips to keep our system running well. I will definitely call Ultimate Hearing & Air again for maintenance and repair and I hope Mike will be the serviceman!
I appreciated the low-pressure sales and practical approach of these guys. They got me the HVAC I wanted not what they wanted to push. More than reasonable to deal with on the particulars. Not as cheap as the independent installers, but for a quality unit installed by certified techs this was the best values out of the 4 quotes I got. Happy with the unit- quite, works well, would recommend.
If I could rate with 0 stars I would! The business owner was not willing to fix the same issue that continued to arise. He stated that one unit going out on a 2 unit building would not cause the 2nd unit to work harder! The company stated they were changing filters that were not being replaced! No accountability or customer service! Not the company they used to be. This rating is a direct reflection on the unprofessional nature of the owner.
Ive had UH&A do annual maintenance for nine years. This week they installed a new furnace & air conditioner. To Chris who provided my bid and was onsite the day the work was done, for the install by Joe and Ernie, and to Chad who oversaw the project, thank you! The highest compliment I can pay is to say I felt you approached my job as if you were working on your own home. I also appreciate the spotless cleanup before you left.
Came out right away and was able to fix my unit sharpish. As well as educate me on why it failed and provided me with some education on proper maintenance to help avoid other possible issues in the future.
Very friendly and helpful! They had a repair man out within 2 hours. Found and fixed the problem quickly and for less money than I was expecting. I will definitely be using them with all my heating and cooling needs from now on!
A few years ago Ultimate Heating & Air came to my rescue and installed a new a/c system after the original company botched the job (they tried to blame me for the system not working correctly and then after three return visits they realized there was an installation issue). The only reason I hadnt gone with Ultimate Heating & Air to start was because the other company could get the job done sooner...and in the end I should have just waited for Ultimate Heating & Air because when they came to install the a/c unit it was pretty much the same day that they had originally told me they could install the unit.They came to the rescue again a couple weeks ago - my water heater went out over the weekend and they were able to replace it on Monday! I was afraid with everything going on with the pandemic (knowing that appliances can be hard to get) that they wouldnt have or be able to get a water heater but they had them in stock! I appreciate that they were able to get me scheduled for that Monday afternoon so that I wouldnt have to go without hot water for any longer than necessary!
Ultimate Heating is wonderful! Chris came out today and installed a new thermostat. He very patiently walked me through the set up and patiently showed me how to use it. Every technician that has come out to service has been great!! Great company and fantastic personnel. I highly recommend this company to everyone!! Definitely a 5 star company!!!
Frank always does a wonderful job. He takes the time to explain anything and everything I ask him about. Before Jerrys passing he requested only Frank come because he trusted him to take care of what needed to be and to be honest.
Very helpful with fixing our duct problems and installed our new furnace which greatly improved our heating system and put two zones in our home which enhanced our environment. The installers were very professional and Darin the sales rep crawled through our attic and crawl space, finding and documenting problems. We appreciate their hard work! We recommend them 100%.
Friendly and Helpful, and timely - Thanks again for my regular maintenance visit.
In March of 2020, Ultimate Heating and Air removed our old oil furnace and installed a gas furnace and air conditioner. At that time the workers were professional, efficient and cleaned up every time they were involved with the project.During the last week of January Ultimate contacted us about servicing our heating unit. Because we haven’t had any problems and the system was still new to us we were going to decline the service call. It was during the phone call we were convinced we should have our system serviced. An appointment was made for later in the week. Prior to arriving at our house, the technician called to let us know when we should plan on his arrival. He arrived when he said he would and went right to work inspecting our heating unit. He informed us of the adjustments he made, replaced the filter and was finished within a half hour. Not long after he left, we received an email from Ultimate containing the information about what was done by the technician during the service. There was no charge for the service.We have been very pleased with all of the work/service that Ultimate has provided us. We will definitely recommend them to anyone using a gas system or is considering having a gas system installed.
Ron was very knowledgeable and went above and beyond to make sure my a/c was working properly. I will call Ultimate again in the future and ask for him! Thank you, Ron!
Darrin and Chris were amazing and very accommodating to our situation. Got a new unit installed and couldnt be happier!
Darin, and the team at Ultimate set the bar for how all contractors should work with homeowners. Excellent communication, prompt, and professional. The installation was very well done.
Very positive and enjoyable experience. Brandon was great! Very thorough, easy to talk to and happy to explain the process. And he took pictures “before and after” AMAZING the difference!!! I am very glad I decided to have the ducts and vents cleaned.
Quick, no fuss and knowleadgeable on AC/HVAC concerns and best known methods.
Everything was great, from getting the quote to the installation. I would recommend Ultimate Heating & Air.
Amazing customer service and exceptional in person service! Will definitely use again!
Excellent Company, Ron is Excellent to work with! So is the staff at the office. Highly recommended! I use them at my home and my office building. They service 6 units and do a great job.
Frank from Ultimate Heating and Air does a fantastic job! We have had a service contract for the past 4 years. It truly is a great service to have!
Ron H. the tech does great work! Hes the doctor of my gas furnace with his great tuneups! Brenda N. in the service scheduling rocks it out every time I call for service. Ultimate has been servicing my heating & cooling systems for years. I find them very trustworthy over other companies Ive tried. Give them a call they wont disappoint!
Chris is a great technician. Very professional, pleasant, and great to work with.
Great service as usual and answered questions.
Ultimate did a good job in the install of my new heating and AC system. The installers recommended we use a 4 filter (likely because that is what would fit in our existing Honeywell electrostatic filter housing, saving them the time and cost of installing a new filter housing). As a part of the sales price, they included two 4 filters and a one year maintenance agreement. However, the maintenance agreement only specifies replacement of a 1 or 2 filter. I have had two maintenance visits and in both the service technician said he did not have a 4 filter available and did nothing to provide one, leaving me with the burden of purchasing one. I would have rated them much higher if they had made their maintenance agreement consistent with the installed equipment.October 18, 2020 - I want to update my previous report. I received a phone call from Chris, the salesperson I first worked with at Ultimate, and explained the issue to him. He was very responsive, promising to deliver a 4 filter to my house the next day. The filter was delivered as promised and I have now installed it. Chris also said he would work with the owner to craft a more long term solution to the maintenance agreement. Otherwise, everything Ultimate did was just as they said it would be and in one case even more and did it at a cost that was reasonable and competitive. I am extremely pleased with the work done and the products sold and highly recommend Ultimate for HVAC services.
I have used Ultimate Heating and Air for years and they installed my new system too. They are professional and helpful and do a great job in a timely manner.
Ron was prompt and friendly. He explained operation of my new HVAC so a technotard like myself can work it efficiently.Friendly courteous staff makes business a pleasure.Thank you.
Friendly staff and great customer service!
The service was very professional and helpful. The response time when I called for an appointment was immediate and the service man came the next day! That was unbelievable. The technician was helpful in recommending products and things that I should do toExtend the life of my HVAC system. Very grateful for that! They will be my go to service company! Very pleased!
Chris was very responsive with any questions or concerns that we had. He was here to do a regular scheduled maintenance along with adjusting the dampers in the duct work. All of which were done in no time at all.
Frank is fantastic. He’s always on time. He leaves a clean environment. He is courteous and kind. Five stars for Frank.
I struggle with online reviews (so take it with a grain of salt!), and I usually don’t leave “perfect” reviews (because, there’s *always* room to improve, right?)These guys nailed it, though. I can’t think of any way they *could* improve! We solicited four or five different bids to completely replace our heater, our AC, and our thermostats- a total upgrade. As was to be expected, there was a range of prices and personalities... and in every aspect they delivered. They were prompt to respond (from start to finish) to our outreach. They were transparent with their pricing and services. They helped us manage our expectations. They were quick to usher us through the whole process (from initial contact to “job well done”). They were courteous and respectful. And most important? My wife “felt good” about them and their work. Would recommend to anyone, and wouldn’t change a thing about our experience. They even processed a rebate for us- saving us just a little time and annoying headache trying to navigate that! It was those small details that really solidified it all for us.And... I waited to write this review to give their work time to implode or fail. We bought our new AC and heater back in August 2020! Five months later and we’re still tickled with Ultimate Heating & Air’s work!
Professional and knowledgeable. Chris inspected our unit/ducting and found an easily fixable problem 2 other HVAC companies missed!
Both customer service and the service rep were courteous and helpful. It is a pleasure to do business with Ultimate.
Just moved in yesterday to a new house /new system! Ron came out on a Sunday morning to make adjustments to the damper and air flow w/ our furnace and heater! He also helped me to understand, and adjust the thermostat..He was very prompt, kind, friendly, knowledgeable w/ his work!
I called after hours on Christmas night when my furnace wasn’t working. I spoke to Mike who was extremely helpful. He was able to diagnose a simple problem and solution over the phone and was a pleasure to work with. I have never had to utilize an HVAC company in the past but Ultimate Heating and Air will be my first call in the future based on this experience. Thanks Mike!
Our furnace stopped working on a Saturday night w outside temps in the upper teens. Inside it was a “balmy” /s 56 when we woke on Sunday morning. Rob and Ultimate responded and repaired the furnace in short order. We’ve relied on Ultimate for our HVAC services for nearly 20 years. Reliable, responsible, and responsive, and just good people.
Frank was excellent, as always!!LS
The service technician was prompt with maintenance. They noticed a concern with the exhaust pipe, investigated what was going wrong, and even fixed it. Gave us a couple things to look out for as far as maintenance goes and allowed us time to discuss renewing the maintenance contract (final complimentary after purchasing our furnace last year). They were even masked at all times to be extra safe. Awesome work!
Returned home to a non working furnace. Haven’t tried this company before. Called at 8 am and by 10 am they knew what was wrong. They had to run to Boise for parts. My wife and I couldn’t be happier. Recommend ultimate heating and air to everyone. Quick, honest, professional and on time.
Ron and the install team at Ultimate heating were amazing. I highly recomend them for service and installation. My facility had never been more comfortable. Thank you!
Excellent service and nicely explained everything.
Ron was great. Very satisfied with service.
Brenda and Jeff were so kind to take my after hours call. Provided advise to avoid damage to my ac unit. Next day, Jeff was there as scheduled. Fixed my ac unit in few minutes at a very reasonable cost. Jeff was courteous and knowledgeable and in good spirits even in a hot afternoon, working in 103 degrees. Thank you very much !!
Jeff at Ultimate Heating and Air was awesome! Problem solved efficiently and explained the process of repairing my ancient AC unit. Provided a repair that he felt confident would allow me to continue with my existing unit allowing time to budget for a new one. Thanks for the cool air! It was much needed! Job well done.
Personable, professional service technicians. Thank you Chris.
Ultimate heating and air is open 24 hours a day and should be your first call. Professional service from start to finish. Brandon was our technician and he called right away to update us on his schedule and estimated arrival time. When he arrived, he was exceptionally professional, courteous and knowledgeable about the service he was there to do. Brandon ended up being at our house for over 8 hours cleaning our air ducts, repairing a rusted drain pan and conducting our annual HVAC maintenance. He was clean as he worked his way though our house and quiet all day as we had our son at home doing his distributed school day. When he was finished we couldn’t even tell he had been there. I wouldn’t hesitate for a second to recommend Ultimate Heating and Air. First class from start to finish.
Chris was on-time, professional and clean. He was able to do some minor repair work as well on our blower to extend the life, versus just saying that I needed a new blower. Great work!
I had multiple companies come out and quote me a new furnace and AC unit and Ultimate Heating and Air were the best for price and a quality product.The gentleman that came out and quoted a new unit did a full inspection, he went down in the crawl space and said I could be set up for dual zones. He also asked if my house had a flood as I had a couple ducts in my crawl space that were sagging.The installers Joe was fantastic as well. They had old units out and new units in and running before the end of day 1, second day they fixed my ducts and installed the flappers for dual zone as well as make all wires look great.Unit passed inspection and works flawless. Do not use anyone else as Ultimate Heating and Air is fantastic.
Ive been with Ultimate Heating & Air for many years and they are always on time, professional, and friendly. I would recommend them to my friends and family.
Brandon was very knowledgeable and answered all my questions. He was on time and professional. I saw the debris after ducts and dryer vent were cleaned and Im glad that I had it done!
Chris was very friendly and knowledgeable.
Brenda professionally handles our calls efficiently and personably; our requested HVAC services are always dealt with a true sense of urgency.Rons technical skills are quickly rendered after a true listening ear to our HVAC service requirements. Ultimate Heating & Air can be trusted with price bids and the work necessary to accomplish the services.
Installed tankless water heater-home humidifier-upgraded control thermostat,,pleasant-polite,,great workers!!
Had a great visit today for a/c maintenance. The technician was very personable and professional. He took time to explain all the work and things to watch for. He talked through additional items they could offer, but not in a pushy-sales way. Quick, professional and personable.
Ron was very friendly, professional, and even took time to teach me what he did! Look forward to seeing you at our regular appointment this spring! 🙂
Chris arrived on time, he checked and inspected the fireplace and made sure that the furnace is in good working order. I would recommend him.
Brandon was very polite and helpful.
Great System!!! Our HVAC went out and we called Ultimate Heating and Air. Darin Wilson came over and gave us a full inspection and recommendation for a new system. We Love our new Bryant system!!We purchased the air scrubber as part of our system, buy one!!! It eliminates odors! We have two dogs and our house smells great.Install was done in one day, they did a great job! Highly recommend Ultimate Heating and Air, plus our power bill went down and our system is hands down, better then the old! House is cooler, for less!!Give them a call, you will be glad you did!!!Wayne Eldredge
Also flushed water heater. Excellent service. Very professional and knowledgeable. Reasonable price.
I was very impressed with their service. They came out the same day. Im selling my house and the inspector found my heater wasnt working. Ended up being the thermostat. I just wish they had less expensive options for thermostats. Otherwise, very impressed.
They were prompt and courteous. They were knowledgeable and gave me the information I needed to make a sound decision. There was no pressure and all there staff was quite enjoyable. I will use them again and recommend them too all my friends.
Ultimate heating and air came out and went over everything answered all questions. Spent a couple hours checking out our old system and ducting. They beat everyone else on price with a better system. The I stall went well on time and took a day. I would recommend them.
Service was really good, but the price was very high!
Ultimate Heating and Air is a quality company. You might pay a little more for their heating and AC units, but you wont be disappointed. I would definitely buy from them again, and I highly recommend this company.
Wonderful all around team! From Brenda at reception to Jeff our technician. They were all extremely professional and did a wonderful job from start to finish. Excellent communication and we couldn’t have asked for better service. Thank you!
I would have expected a senior discount, but the service was good.
Im a new homeowner with a new construction house that I just moved in weeks ago. I installed a ecobee thermostat then later noticed that the ecobee keeps on restarting. I called a Ultimate tech to come in and looked at what the problem was. The tech verified that the wiring installation on the ecobee are ok. He then discovered that the furnace is overheating because some of the dampers are close or partially open enough to cause overheating on the furnace to cut off power to the ecobee since the ecobee is power dependent from the furnace therefore making the thermostat reboot every other 10 to 15 mins.Now my thought is that if I havent installed the ecobee then the overheating was never to be discovered until furnace stops working. That couldve caused a bigger problem or shortened the lifespan of my furnace. There was no way for me to tell if the furnace was overheating or not because it was still producing heat and furnace is installed at the attic and also the old thermostat was battery operated so It wasnt losing power.So I got charged with a diagnostic fee of 99 $ for an issue that couldve been prevented by quality check or whatever . I did not argue for the fee because I was so thankful that the issue was fixed and prevented a potential bigger problem and the tech seems to be a very nice guy. So, I am just writing an honest review.
Everyone was very professional and courteous, from setting the appointment up, to Brenda N. calling the day of and offering an earlier appointment, through the maintenance appointment itself. Jeff W. was great about educating me on our system and walking me through everything he was checking. Im always grateful for Ultimates top-notch service. The raise the bar every time they are here!
Frank is always friendly, thorough and very helpful - we look forward to seeing him for our annual maintenance!
The job and service was outstanding. Ron was on time, went right to work and defintley new what he was doing.
Brandon cleaned our ducts, did all our AC maintenance and installed an ionizer in our system. He did a great job especially given how dirty our ducts were. He answered all my questions professionally and gave me new information he thought might help me. Ultimate always sends very professional, efficient and friendly people and it is always a pleasant and satisfying experience.
Weve been using ultimate heating and air for a couple years now. Its been a great experience every time theyve come out to service our central heating and cooling system. Highly recommended.
We’ve used Ultimate over the last several years and are happy with the service. Very detailed and thorough. I really appreciated Michael’s patience and tips on AC this summer, thank you!
Brenda in customer service answered my questions promptly. Technician Jeff arrive on time and was aware and respectful of COVID safety. He repaired my AC quickly. And Tracy set me up with Chris, a sales expert for an estimate. I highly recommend Ultimate Heating and Air!
They keep my system running efficiently by doing regular maintenance. They clean things other companies didnt like the fins on the air conditioner. I trust them with the service they provide. I would recommend them without hesitation.
Excellent service. On time, friendly and excellent service. Great orientation and fixed several issues.
Chris did an awesome job. Very professional and helpful.
From Chris in sales to Joe and Ernie with the install. Top notch professionals and great guys.