My initial review is below, and Im keeping it up for historical purposes, and to illustrate how they learned of the problem, then did a wonderful job correcting everything about it, also added a better image illustrating the results. I think theyre a great, local business - clearly exceptionally-skilled at what they do, and was really happy to get everything resolved with their help, as I dont want to even run remotely afoul with The IRS on Cryptocurrency, and they did an amazing job trying to ensure I dont.Below is the original review however, and Im only keeping it here for historical purposes, and to illustrate how well Bethany was able to turn it all around. She makes very complex taxes look like just a cakewalk honestly. Thank you Bethany, and Thank You Community Tax Service!!Im honestly shocked by them this past year (2020). Theyve prepared & filed my taxes these last three years, and was left with the distinct impression an accurate job was done to complete them very swiftly. Apparently that was just an illusory deception theyve carefully cultivated however though, as Ive received now two separate letters from the IRS regarding past years prepared by Community Tax Service. Moreover, the very first letter was received and communicated to the Community Tax Service representative who prepared the relevant returns months ago now, but they have either been unable or *unwilling* to resolve it, despite explicit assurances they would - both verbal as well as in-writing. This has been completely & absolutely unacceptable, and Im currently considering civil charges if no resolution persists, and whether theyre ultimately going to be needed to actually motivate resolution of this whole ordeal (a real mess now), because both letters received were regarding returns a Community Tax Service representative has prepared, but they have thus far been either unable or unwilling to correct the problems they concern - problems that appear to be mistakes they made. Which was again, communicated to the representative who prepared the returns the letters concern months ago now; I was further given explicit (and documented) assurances more than once - both verbally and in-writing - that they were being taken care of (presumably researched), but it now appears that was apparently never actually the case in reality. Their webpage in the attached screenshot should more accurately read OWE UP TO $6000 TODAY!! (just dont find out for years afterword) Lastly, the seeming complete lack of either desire or willingness to resolve issues arising from returns prepared by them implies intent in this matter from early on.

I submitted my information through the website and received a call within 10 minutes. The man was very professional and said he cant help me because the amount was so low, but gave me 2 phone numbers to call, a website to sign up on to view my information, and some tips on what type of installment agreement I should make and a few other things. I am so appreciative for the time he took to advise me on these things so I dont get screwed, as a single mom of 3 with only 1 income and no child support, I need all the help and advise I can get. I guarantee I will be using Community Tax if I ever need to one day. I greatly appreciate you young man.

We have been using Community Tax for some time and are very satisfied with there service. They are very Professional, Knowledgeable, and Friendly. We highly recommend this tax service. 3/25/2019

I spent many years getting my taxes done by H&R and doing them myself through Intuit. Luckily I was referred to Community Tax Service whose owner is a friend of the family. Certainly one of the most knowledgeable tax professionals I know.