I used to work here like 27 years ago. I had to walk from where I was living. Loved their work atmosphere. But the reason I come there now is to pick up the pallets that are given to me and my ex husband. Thank you very much. You are appreciated.
My holy Place!Because of Alpha Industries is here. And Ill be there too.
Im very disappointed with Alpha Industries. Weve ordered almost 40 jackets and at $150 a pop, I expect better customer service. For one of our orders, the package was lost by UPS. We reordered what was missing last week to meet our deadline (and mind you, this reorder is only for 4 jackets). We chose overnight shipping at almost $80 and then nothing. No shipping confirmation. No follow up. So I begin to call and leave voicemails. I sent multiple emails to their customer service team and even left a Facebook message because I was desperate. Mind you, this was last week, the office was open, it was after Christmas and before NYE; there shouldnt have been any issue for me to at least reach someone to find out what was going on. Finally someone responded via FB saying the phones had be down (Could have made a post on their Facebook about that or edited the voicemail response). The person would not help me with anything else about my order and my questions so I asked if email was down too? The response I received was nope, email is fine so Im just being ignored. In every message Ive sent or voicemail Ive left, I have asked and repeated to please call me and left my cell #. I just now received a response via email AFTER I sent another message this morning!! They didnt even answer my question and gave me the run around! Who manages this company?! I Will NOT order from here again or recommend! There are plenty of places that offer items like these who will take care of their customers. No one should have to jump through this many hoops just to speak to someone at a company over a concern with their merchandise.
The Made in China Quality is NOT THE SAME like the Made in USA Quality 30 Years ago ...sorry it is
Bwcause
My job
On the way to my workplace ...