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Knox Computer Services
2924 Tazewell Pike, Knoxville, TN 37918, United States
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Knox Computer Services

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Ea
Review №1

They fixed my daughters computer in a few days. I talked with them over the phone and they took care of everything. Very professional, prices are great.

Je
Review №2

Warren was incredibly helpful! Even though my computer was not able to be fixed, he walked me through my next steps and made the process of switching to a new computer as easy as possible.Fast, friendly, professional- I would recommend this company to anyone needing computer help!

Ja
Review №3

We have used Knox Computer Service for a number of years and I highly recommend Warren. Not only is he the best at what he does but hes a great person as well . Always on time and really does a great job .

Ja
Review №4

Warren helped me get my laptop back and working better than ever! I needed it done quick and Warren was speedy and kind. This will definitely be my go to computer repair shop from now on.

De
Review №5

This man is a miracle worker. I made a big, expensive oops building a new system. I took it to Warren and he, after much time and patience, managed to repair it and saved me a ton of money on having to replace a part. If I could rate this higher than 5 stars I would. Excellent job and for less than half of what replacing the part would have been.

Mi
Review №6

Five stars arent enough--I wish I could give them ten stars! Their customer service is the best I have ever experienced. The thoroughness, the attention to detail, the technical expertise, the FOLLOW-UP--these are all the reasons why you should hire their services. Proprietor Warren Scott is a joy to work with!

Ja
Review №7

Only taking on business clients. Remember that when their biz dries up and they want to go back to helping people.

Ro
Review №8

Great courteous service, highly recommend. Warren took on and solved a perplexing software problem with our desktop replacement laptop. Warren kept me up-to-date on the progress to identify and repair the problem and then proffered a very fair fee. The service was provided in quick order which meant work downtime was minimized. We will be returning to KCS for our future computer fixes.

St
Review №9

Highly recommend Warren for any computer repair needs you might have. I brought a really odd problem to him with my desktop and he went above and beyond digging an old computer out of his back room to canibalize a very obscure part for me (CPU bracket). I will definitely be bringing my future computer repair business to this local professional.

Ma
Review №10

Wonderfully friendly folks. Very quick turn around. I highly recommend this company and am making them my go to place for electronic needs going forward

Cl
Review №11

Called one day and was in my home the next to install and change some equipment. Very professional and reasonable. Explained everything to me and I will not call anyone else for my computer services. Highly recommend Aaron at Knox Computer Servjces for your computing needs.

Br
Review №12

I took my computer to Warren when I was hopeless and now it runs like a charm. He took the time to explain everything and answered a ton of questions that I had. Highly recommend.

Jo
Review №13

Warren and crew did an unbelievable job fixing (resurrecting, really) my laptop that I thought was broken for good. I paid much less than I should have, quite honestly, and he even delivered it to my home this evening. Very impressed

Pe
Review №14

Warren does a great job my No 1 computer man, if you have a problem see WarrenPeter Ladd

Na
Review №15

I have worked with Warren multiple times and I have been very impressed with him each time. He helped me plan out an office entertainment experience and his expertise and planning helped the project go up without a hitch. He has also helped with IT and server issues. Cant imagine something electronic that he cant get done and do it well. Highly recommend. Would not hesitate to work with him again.

Bi
Review №16

After working with Warren & Aaron I cant say enough good things about this company. Great communication and really quick turn around on fixing my computer and quickbooks. Dont hesitate to use this company!!

Jo
Review №17

I cant say enough how pleased I was with the services I received at Knox Computer Services. My son wanted to build a gaming computer from scratch and I was very hesitant for us to try and do this ourselves since we had never done it before. We had a list of components, but were not sure if they were compatible with each other. Warren was kind enough to see us (on a Saturday!) and walked us through the process of finding components that not only met my sons gaming needs, but also fell within the budget we had planned. We ordered our components and the last one showed up on the Friday before Labor Day. We called Warren to let him know our parts had arrived and he offered to come in (ON LABOR DAY!) to help us put the computer together. Warren was patient and understanding, taking the time to explain each step of the building process, as well as, allowing my son to be a hands on assistant in the building of his computer. We couldnt be happier with the quality of the computer, the personalized customer service, and the more than fair price associated with the whole experience. I will be taking all of my computer needs back to Warren and Knox Computer Services.

Je
Review №18

Great service, friendly folks and fast reliable service. Highly recommend

D
Review №19

They did. A great job, were quick to respond to emails or call, fixed my laptop in no time.

An
Review №20

Very professional guys! Quick service and easily accessible! Highly recommend!

Sa
Review №21

I had gotten a blue screen on my gaming desktop and these guys picked it up and had it good as new in a day! Great service, very friendly!

Re
Review №22

Never got a call back. Guess they dont need my money

Do
Review №23

3 days ago I went to Warren with a dead laptop. He checked it out thoroughly and it was too late. We held funeral services and he gave me some perimeters to look for in buying a new one. I purchased a new one and took it to Warren and he immediately set to transferring info from my old hard drive to the new laptop. This morning I paid a very reasonable bill and brought my new one home. Works perfectly and all my old info is there. I write books for Amazon and thought some of the manuscripts I was working on were possibly lost forever. Thank you Warren.P.S. I knew he was a good guy when I saw his Navy I love me wall, in his office. I am also retired Navy.Douglas Joe Guy

Ka
Review №24

Warren at Knox Computer Services was very friendly, patient, and fast. I appreciated the flexibility with drop off and pick up, and consistent communication and follow up. The cost of service was fair and transparent and the repair was well done. I would recommend Knox Computer Services and will use again if needed.

MD
Review №25

So, heres a fun story. My computer has been broke since December, so I thought Itd be nice if I got a repair So I go online, and I find a pretty well reviewed company. I thought that the 4.6 stars meant that It actually did its job, despite the fact it has not. I get that your a smaller business, and that you are busy most of the time, but its been 3 months, and I have called 4 times, left 3 voicemails, sent 2 email, and I still havent received any form of response. I understand how pressing a business could be, but it gets a bit much when you basically ignore your clients. I am sorry for such a harsh review, but I need to get something done about my computer.

Ma
Review №26

Cant say enough good things about the owner and the business. I can guarantee you wont regret doing business here.

Ma
Review №27

My mom got a bad virus on her home computer .. Warren took the time with her & I to get the job done fast, effective, & affordable computer service. .. Thanks to Warren, my mom is up and running again. .. I highly recommend Knox Computer Services & Warren to anyone out there in Fountain City & in Knoxville needing help with their computer issues! .. He will even come out to your home too!

Ka
Review №28

Warren came out and was very very helpful...at first. then we were in process of moving out of state and i tried to contact him before we left and....no answer. ive tried contacting him several times via skype and still....im ignored. i paid him a couple hundred to fix my computer and i am still having issues/questions and im pretty upset that i cannot get a response.

Au
Review №29

Definitely by far the best computer service Ive ever experienced, works in a timely fashion, great prices and wonderful customer service, he even brought my laptop by my work due to conflicted schedules! Will definitely recommend.

Ja
Review №30

Great company to work with for all your computer and networking needs.

Br
Review №31

Warren does a great job, I would definitely back him in a knife fight.

Ki
Review №32

Warren was wonderful to work with! I definitely recommend Knox Computer Services to anyone needing computer/phone/tablet repair!

Do
Review №33

Great service, TRY THE HOT SAUCE

Information
13 Photos
33 Comments
4.5 Rating
  • Address:2924 Tazewell Pike, Knoxville, TN 37918, United States
  • Site:http://knoxcomputerservices.com/
  • Phone:+1 865-622-9710
Categories
  • Computer consultant
  • Computer repair service
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