Lauren is awesome to deal with! She responds with excitement, professionalism, knowledge, very courteous and goes out of the way to get the best deal concerning your needs. Each conversation was met with a “I’ve come to serve you” attitude. Honestly, you may never meet her, but she honestly cares about your situation. If she was ever tired when we spoke, you couldn’t tell. Excellent focus, excellent attitude and a joy to deal with. If you’re considering State Farm as your insurance carrier, give Lauren Bright a call, zero disappointment.

First of all, I’d like to say I love State Farm. I believe they are the best insurance company out there. Secondly, I’d like to say how wonderful Sarah Paulk of Lauren Bright State Farm is. Sarah is very professional, knowledgeable and so very sweet! When moving, it can be stressful. Sarah was very kind and patient to spend time talking with me and getting to know me and my situation. She was incredibly helpful. It’s an answered prayer to find Sarah and Lauren Bright State Farm.

Lauren was an all star when helping me! She made everything so easy, quick, hassle free, and I was able to save money while getting more coverage. Her team is just as great as her: super helpful, kind and knowledgeable. However the real star of the team is Bear the big sweet lovable teddy bear of a dog who greets you with a smile and a tail wag!!

Lauren and her team are always available to help. Would give more stars if possible

Lauren, along with her team have been incredible to work with. Lauren isnt a hands off agent. She actually called to introduce herself when my policy switched agencies, unbeknownst to me. Lauren has gone the extra, EXTRA mile for me and my insurance needs. Lauren doesnt make me feel like Im a policy number, she makes me feel like she has invested interest in my life, helping me in areas that can better suit my needs rather than letting me spend in areas that arent applicable. I feel like part of the family. I get quick service with a positive outcome. Thank you all!!

The best agents ever! They go above and beyond any needs you may have. Quick responses, extremely helpful, and will find the best price for the best policy. If I could give her 6 stars I would! Thank you so much Lauren!

Agent has repeatedly refused to pay tow bills. Putting her customer at risk of being impounded. All because the customer refuses to use her sub par services. And uses a local company that cares enough not to damage their car.

What a group of wonderful people! Sarah is a huge help!

Lauren is a wonderful agent. She treats you like family! She was able to save us money while adding more coverage to both our cars as well as renters insurance to our previous policy. She is very knowledgeable and friendly. She has also taken care of my business insurance policy. I love how she loves to stay in touch. Every time weve had a question about our policy she has replied promptly and provided all the information we needed. Call Lauren and let her take care of your insurance needs.

Excellent, and helpful agents. Great customer service where you feel just like family. Would recommend to anyone looking for insurance policies. They take your stress and puts it to rest. 10/10

Even though I was only with Lauren for a month (left State Farm altogether), her office provided me with exceptional customer service and professionalism. Unlike my last agent, Laura Lynn Riden (who couldnt care less about her customers even if she tried), Lauren went above and beyond for me while battling State Farm over a claim. If you are with State Farm (especially Laura Lynn Riden), I highly suggest you give Lauren a shot. She cares deeply about her customers in every aspect that you could hope an insurance agent would. Thanks Lauren! I wish you the best of luck!

State Farm is provides me with all of my insurance needs- always with excellent customer service. Chandler is a wonderfully helpful addition to Laurens team; I highly recommend working with Chandler!

I LOVE chandler! He helped me so much. I am blessed to meet such an amazing man. I suggest him.

Great customer service! Chandler Jernigan goes above and beyond to be helpful!! Recommend to anyone with insurance needs!!

Most helpful insurance agent & team in Knoxville. They have helped me with claims at all hours of the day & night all while offering the best customer service in East Tennessee!

Chandler was extremely helpful and a attentive young man. I would recommend him!

Josh and Chandler are great guys. Very helpful

Great people to work with. Always helpful

Great business!! Locally owned and run and always has great customer care from the employees!!!

Great insurance from great people, definitely took the time with this complicated customer

Lauren is such a great person! State Farm Insurance has gone above, and beyond to meet my insurance needs, they have been nothing but helpful in so many ways!!

Insurance is always a sketchy business, but I’ve had nothing but great relations with these folks. Check them out!

The best SF agency in town!

Wonderful people work here that are there to help all day long!!!!!!!

Great agency and friendly service!!!

So great !!! the absolute best

Awesome Agents!!!