We have been booking homes from Horizon Vacation Homes for 3 years now. We love renting from them. Their homes are clean, well-maintained and their team is extremely responsive and kind. We have stayed in 3 different properties and they never failed us. We used to book from another company before but we would never ever change again. Thank you Horizon for your great service!
We are living up north. And we wanted to take a break after the Covid craziness. We contacted Horizon Vacation Homes and they found us a really nice place where we stayed for a month. We even ended up buying our own place. Thank you guys. You made our dream come true. I highly recommend your services.
We booked our vacation home in Kissimmee with Horizon. The property was great. Perfect location. Very clean. Check-in was easy (no need to go to their office). They were very responsive and helpful. This was our first time booking an Airbnb but we will do it again. We loved the experience.
July 7th 2021I owned two town homes in Windsor Hills, Kissimmee (Orlando), from 2006-2021. One of the issues that home owners face is finding “good” & “honest” property managers. As out of town owners, we depend on our property managers to take good care of our homes – but, unfortunately, there are those who take advantage of us in many ways. Not to elaborate, but I went through about 8 property managers in 12 or 13 years before I found Yann & David. I was at the point where I was ready to give up.Yann & David took care of my home as if it was their own. The clean-up at the end of every stay was impressive. They always gave me feedback and never tried to make unnecessary purchases without my approval. I have recommended them to friends and will continue to do so.Horizon Vacation Homes is a professional and trustworthy company. You won’t go wrong using their services.Susan PeeblesMontreal, Canada
We were very disappointed in our stay at this location. We spent nearly 10 minutes just trying to get through the main gate upon arrival in order to access our rental. The security guard had a lot of trouble figuring out who we were and where we were staying. Be SURE to read all the fine print, as we did not realize heating the pool and hot tub was going to cost an extra $80 a day. On trash day I made a phone call to the receptionist and inquired as to exactly what was required of me in order to not be charged extra for trash service. She was extremely rude during conversation and hung up on me before I had finished asking her questions. This required us to call the receptionist back so I could finish asking the questions I had and she remained rude while talking to her. There were multiple documents in the house explaining what was expected of quests, however the documents contradicted each other. For example there were multiple dates for trash pick-up and multiple descriptions of what the quest was supposed to accomplish. Upon departure we realized we had left a valuable item in the house. We emailed the receptionist within 30 minutes of our departure and got no response. We then called the receptionist in less than an hour of leaving the rental and it was explained that we could send a prepaid envelope and the item would be mailed to us at home. When we called back on the next business day they denied the item was in the house or ever found. I asked for contact information to the individual who was waiting for us to leave the rental and was denied contact information. I also request information on how to contact the ‘professional’ cleaning company that cleaned the house and was denied this information. Needless to say we never received any information in regards to the missing item and it was never returned. All in all I would not suggest anyone to stay at this property as the information is misleading, the employees are not forthcoming with information and were very rude upon interaction. Spend your money elsewhere and READ THE FINE PRINT.
A must see on your next Florida vacation.