Not a huge fan of the curbside or mask, which I didnt have...but no issue. Regardless of my petty gripes...they had the specific part in stock. Price was reasonable...and service was service to satisfaction by fulfilling my request. I dont need super friendly...or smiles....i need my part. They had it....in stock
The place well organized i ordered parts for my weed wacker they said they will call me .when this week is over it will be 2 weeks no parts yet put they need to get the parts in a little faster i havent cut my lawn since last week .
Definitely that place to take your machines to get the maintenance it deserves. The staff is willing and able to go the extra mile for their customers.
We have had many machines repaired at Vac Way Lawn & Garden in Kingston, PA. These repairs range from a lawn tractor to home vacuum cleaners. Most recently, my 14-year-old floor washing machine had stopped picking up the wash water. I thought I would have to replace it but took it instead to Vac Way. Ashley repaired it easily and save me a lot of $$. It now runs like a new machine and I am happy with it. Thanks so much to this very professional team - Ashley, AJ and Patti. I highly recommend them!
Ashley and the team at Vac-Way in Kingston never let me or my business down for small engine and vacuum sales and service. I have tried other similar shops in the area and none have the honesty and integrity of this great small business. Dont search any further, Vac-Way will take care of you.
Great, very helpful & informative, definitely is happy to work with their customers. Will use in the future if needed and would recommend!
Had what I needed in-stock a little price for a few springs but like I said had them in stock
Best people to talk to and they explain things to you to the fullest extent.
Went to vacway with a warranty issue on a blower I purchased at Lowes. Lowes could not give me answers or help me at all. Ashley from vacway took time out of her schedule to help me and we didnt even purchase the blower from them. Thanks to her the blower was replaced and we couldnt be happier with her service. Lesson learned.....forget the big box stores.....shop local.
Expert staff, extremely friendly and thoroughly knowledgeable makes Vac Way a great store for repairs and purchases. We wish them every success.
Helped me get new front tires for my lawn mower I purchased from them a few years back. Great place
Fast, Efficient and reliable.
I always do business this Vac-Way, Very trusted employees and extremely helpful. Highly recommend to anyone who wants exceptional service
I love a clean home, and to do that I need my vacuum too run as clean as humanly possible. Went into the store seeking a new filter for my Bissel about two years ago, falling apart. They not only sold me brand new parts but filled me in on how often those parts should be changed to keep my vacuum running the best. They are extremely professional, knowledgeable, as well as kind employees. I always look forward to going in there and walking out as a very satisfied customer. I wont go anywhere else for any of the items they sell.
Very attentive to the customer. Very polite and professional. Definitely will be back when in need.
Great customer service, many parts that are unavailable other places. They sell new and sometimes used mowers, tractors, snow blowers, chainsaws, leafblowers,etc.They also sell Dyson, great bag vacuums (Titans by Fuller Brush)which are best for pet households, and repair units both warranty or otherwise made by over 100 companies, in both the vacuum area and lawn and garden area. Thumbs up!!
We went in expecting to just repair our old vacuum, but the lovely lady behind the counter informed us that for like $10 more, we could get a brand new one and she gave us bags for it free of charge. She kept up lovely conversation, and was very friendly. Will certainly keep this place in mind for our future vacuum needs.
The owners are amazing. So accommodating and they always go the extra mile to help.
My husbands go to for parts he needs for lawnmower, snowblower & pressure washers. We also bought a new vacuum cleaner here. People that work here are so very nice & very helpful!
Very friendly people and knowledgeable and they have a lot of lawn mowers and inventory
My experience is on hold. Ashley was very helpful.
Awesome place friendly service fixed my lawn mower quickly and it now runs flawlessly thank you will go to them again and again
Well stocked if they dont have it will try to get it
Very helpful and polite staff with lots of lawn mower parts and weed wackers, service was a good turn around time for maintenance on lawn mower.
I go to vacway very often! Always a great experience!! Deffinatly never had any issues with any warranty or non warranty work done on my equipment!Will deffinatly recommend everyone to go and help support this small business !! AAA+++
Very nice staff. Brought my sweeper in for service.
Very helpful
Almost always have the parts I need.
Very helpful in a smart axe kind of way
Tried to repair my steam cleaner but got a new machine under company warranty....
They fixed my Bissel rug cleaner for a reasonable price in a reasonable amount of time. Friendly staff.
People are very nice and helpful
Nice people, really help people with their hardware problems. And also my great-grandpa Frank founded it, so...
The two gentleman behind the counter were very friendly, knowledgeable, and helpful. They have my buisness.
Excellent service. Knowledgeable staff
Lady that answers the phone hung up on me for not having the specific part number that I was looking for. How rude to treat potential customers this way. I will never consider them for my purchases again
Very knowledgable employees
Nice people
Good quality work! !!!