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Murphys Automotive
4044 Fort Henry Dr, Kingsport, TN 37663, United States
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Murphys Automotive

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Je
Review №1

These guys know their stuff. They got my ol truck back on the road in no time for next to nothing. Great work at a cheap price, ya cant beat em.

Bi
Review №2

I called to get a quote on having the differential gasket replaced on my 2000 Mercury Mountaineer AWD 302 V8. I told them I have the gasket and the gear oil. They said it would take 2 hours and quoted me 180! UNREAL. I have worked on cars for 37 years. There is a fill plug and 10 bolts in the differential cover. I can change it myself in 30 to 40 minutes. These people are crooks for sure!

Ma
Review №3

Murphys did a great job changing 2 tires on my 2020 Tesla Model 3 Performance. The service was excellent, price was in line, and the quality of work was outstanding. Chris is their Tesla guy and he is very knowledgeable.Highly Recommended!!!

Lu
Review №4

Quick tire plug! Nice local place. Friendly staff

Wy
Review №5

Parking lot is quite small and crowded, service was good otherwise.

Ch
Review №6

Worst mechanics around. I called them and made sure of the price before I went. And called to confirm that 5 different times then tells me he cant do the job for what they quoted me and told me I was stupid for my knowledge of the location of the starter after I paid 200$ to get my car towed. I would give 0 stars if I could.

Se
Review №7

Absolutely amazing place. Cannot recommend highly enough. They were fast courteous and made sure my Jeep was running perfect. We have a baby girl on the way and needed a reliable vehicle and they provided that to us with making sure they made all necessary repairs.Friendly, efficient, and overall great place.

La
Review №8

Excellent job quickly repairing my damaged tire. Great professional customer service especially Todd and Chris.

Na
Review №9

Great service plenty of business and still found time to fix my tire in a timely manner would recommend this place

Ja
Review №10

On a long road trip home and we run into something. With the kiddos in the car I needed someone to take a peak at my car for me. Murphys was professional, quick and put me back on the road in no time. Did not even have to pay an arm and leg! I am so glad I picked this place!!!I can not thank them enough!

Na
Review №11

Very professional if you are looking for an honest job for an honest price this is the place

Ch
Review №12

Great experience as a first time customer. Quick and efficient, priced fair, and no nonsense expertise. Didnt try to sell me on non-essential work and professionally communicated throughout the process.

Da
Review №13

We had a set of Cooper tires (100% American) and brakes installed. Excellent, top shelf work and very competitive prices. I prefer a local shop and business anytime. Murphys Automotive is by far the best Ive dealt with. They even picked up and returned our car after installation. Very quickly too. 5 Stars. Definitely recommend.

Ja
Review №14

Great job, great service. The guy behind the counter was more than great

Ji
Review №15

I was down here from Missouri taking care of some family business when my truck had an issue. I was at the mercy of whoever would fix it since I was 650+ miles from the house. They asked what I wanted replaced as far as all of it or just enough to get by and as far as I can tell they did not charge me anything extra. It took about two and a half hours to fix on short notice which is really nice. I hate that we meet the way we did but I would recommend them to anyone! Thanks for being fast and fair!

De
Review №16

Fine job... Could probably use some paper floor protectors

bi
Review №17

The owner was courteous and prompt about getting my car finished.i would recommend anyone to take there car here.

Au
Review №18

Unprofessional an slow. Had my grandmothers car for 3 weeks an called said it was running fine. Charged her 735 for nothing but more problems. also found SHOP RAGS in the engine of car after they worked on it.

Am
Review №19

Wonderful staff and service.

Sh
Review №20

Great work. Honest pricing.

Tr
Review №21

I have used Murphey’s Automotive for all of my families’ vehicles for several years now and they are extremely knowledgeable and very competitive. But even more importantly, they are fair and honest in their dealings. Things will always come up if you do business with someone long enough and Murphey’s has ALWAYS been fair in how to handle it. Knowing that you can trust your automotive expert is a huge blessing. They were referred to me by several people and after my many years of using them, I couldn’t recommend them enough.

Am
Review №22

Honest and Reliable. We take all of our vehicles to Murphys. They stand behind their work and the owners are fantastic people.

An
Review №23

If your looking to have your vehicle fixed no matter the issue Murphys automotive is by far the best mechanic ive ever had the privilege of working with, ive been ripped off by alot amd its expensive but these people are honest and hard working theyre staright cut and professional but also considerate and compassionate in what they do, trust if they dont find the issue the first time they do everything in theyre power to make it right, without breaking the bank, I trust them completely our daughter is due in 2 wks and they really have gone above and beyond to help us out so we arent without a vehicle. They deserve some recognition, Just a tip, Be frustrated with your cars issues not the men trying to figure out what the problem is. These guys are doing a job, correct but one they care alot about.

So
Review №24

They are friendly along with there little dog lugnut. They also had me laughing and made the wait seem shorter. And my car works alot better. Thank you

Sh
Review №25

This is long overdue. I was moving halfway across the country in late 2015. I had very little $ to my name and had just 2-1/2 days to make it before orientation started for a new job. & of course my car broke down. The repair was going to take far longer than I had to be able to make it to my new job & potentially cost more than I had... I got a call the next morning, they had already repaired it and at a very fair price (for a repair that never had an issue up until I replaced the car)! They went above and beyond what I could ever expect from a repair place, heck, even a business in general! Thank you to everyone there who allowed me to make it on time for a job I still have now!

Ja
Review №26

Had a screw in one of my tires. It was almost closing time but they worked me in. Got a tire plug and was back on the road in about 15 minutes. Thank you!

Ra
Review №27

Rob and the guys did a great job with my tires! Quick too!

Th
Review №28

Good service. Friendly. Professional

Br
Review №29

Highly recommend! Everyone that I engaged with, had been very knowledgeable, accommodating, polite, honest, and professional. Not my first trip and certainly not my last.

Da
Review №30

I called to get an estimate for putting a new transmission. He acted like he didnt want to do it. Thats great! So instead I traded my vehicle in. They couldve had business. Word of mouth travels

Ja
Review №31

Busy group and notify you of issues found. Truck is running great now.

Ca
Review №32

Efficient and very professional attitude. I recommend Murphys Auto.

Ja
Review №33

Very professional. Knowledgeable . A store that cares about customer satisfaction!

Pa
Review №34

My 2003 PT Cruiser broke down and had it towed to Murphy’s Automotive. These guys were polite and gave the prognosis of a blown engine. They offered incredibly reasonable rates for fixing as well as what other options would be. I decided to not fix it and they did not charge me for diagnostics as I had lost quite a bit on the car.Tldr; They were kind, considerate and with reasonable rates.Would recommend.

Ri
Review №35

Great place! Honest people! Highly recommended!

Mi
Review №36

They always do a great job and more than fair prices.

Br
Review №37

Quick service with fair and honest prices.

Mi
Review №38

Good people, very fast service, Good rates.

Go
Review №39

Came in for some pretty decent repairs on my truck, throughout the process their were miscommunications on both ends which led to a disagreement. Rob was quick to act professionally and compensate for the situation. The work was done in a fairly timely manner at a decent rate.

Di
Review №40

This was a rare find, an honest mechanic in an emergency. Thank you, guys.

ye
Review №41

They drained my battery and I had to get it replaced when it was brand new.

Ma
Review №42

I needed some transmission work done and this business kept me informed of what was going on throughout the whole process. They kept the original price as was quoted to me and even didn’t charge me for extra work that they had to do. I really appreciate service like this as it’s hard to find. Great work guys! God bless this business.

Ad
Review №43

Went in for a scheduled tune up after buying a used car and was suprised at the level of service. All in all just needed a set of plugs but was very satisfied after finding out everything they checked in the short amount of time it took them. After they finished they took it out for a test drive and even used the paper floor mats to keep from getting floor boards dirty. Great service and great mechanics.

ch
Review №44

Excellent service at good prices 👍

MS
Review №45

Got two back tires fixed here. I have new tires and to have 2 needing patched. They did a great job The waiting room had healthy snacks and a Keurig. A nice experience all around I would recommend going here .

Je
Review №46

I cant say enough good things about this repair shop! They do excellent work for very fair prices. I made an appointment for a belt replacement, but it turned out I actually needed a harmonic balancer replacement, and they were still able to make the repair the same day and get me back on the road! Everyone in the shop was very friendly and they contacted me before doing any work on my car to make sure I clearly understood what repairs were being done and why. They also offer a drop off and pick up service if you live close to the shop, which was a life saver for me. I highly recommend this place for any and all repairs or routine maintenance to your vehicle!

Sh
Review №47

Best place to go to get your car serviced. Great staff. I will always bring my car to Murphys Automotive.

Bl
Review №48

Awesome

Ja
Review №49

Let me tell you why I like Murphys automotive. Im a small business owner ( gas piping contractor to be specific) and I depend very heavily on my trucks to get myself,my men and my materials and tools back and forth to our job sites and supply houses. When a truck goes down Im in a world of hurt. The guys at Murphys work very hard to get me back on the road as quickly as they possibly can which means the world to me. Down time means no work getting done which means no money coming in. Their pricing is fair and they are honest with me on their diagnosis of whats going on with my trucks. All the guys are easy to deal with and try to help you out as much as possible. I would reccomend them to any who asked about where to get a vehicle repaired.

Ma
Review №50

Super friendly, fast service. We were traveling through from Atlanta and had a little car trouble. They got us in and back on the road in no time! Comfortable waiting room and clean rest room too!

Ke
Review №51

We were on the road flat-towing our Jeep and we thought we had broke our transfer case cable. Murphys Automotive was recommended to us and I stopped in to get the Jeep looked at. It turned out the cable had just become disconnected. They fixed it on the spot and didnt charge us anything.

Kr
Review №52

I love it. Such nice people. Very fair prices and excellent service

Wi
Review №53

Great service and people. Went to get alignment done. They were very cautious with my car when trying to adjust tie rod that was rusty and didnt wanna turn. Instead of forcing it and possibly twisting it...they soaked it in PB Blaster twice and waited to finish the next day after they got their torch to the shop to possibly help. Ended up the lubricant worked great and rod turned very easily and they finished my perfect alignment. I will be back for anymore car repairs/needs that come up.

Gr
Review №54

Great people. Will always make sure youre happy and very reasonable on pricing. Good selection and quick turnaround! Thank you!

Pe
Review №55

Good service and fair price

Hu
Review №56

Highly Recommended! Very fast service and great at what they do, which is everything.Very reasonable prices as well. Take your vehicle there!

Xo
Review №57

I want to Thank Rob and the staff for all their hard work, #1 Car Repair in the Tri-Cities..Honesty is key Thanks Guys

Mi
Review №58

Friendly,great prices and awesome work!

Je
Review №59

They went out of there way to please me.

Pa
Review №60

Great group helpful and courteous with spot on mechanicn :-)

Ma
Review №61

Fixed my Equinox quickly and for a very fair price.

Li
Review №62

Broke down from out of town, Murphys Automotive totally took care of my issues. Five star service and staff

Lo
Review №63

We were stuck about 16 miles from here on a holiday. AAA towed us to this place. The next morning bright and early we get the call. Quick and concise and no nonsense. Just what the doctor ordered. Made the best of a bad situation....

An
Review №64

Driving across the country and called with an urgent concern. These guys saw me immediately. They were transparent and professional the whole way. Great group of people all around.

BR
Review №65

Rob and his team are very professional. They kept me informed and charged me less than they could have honestly.

De
Review №66

Great place to have your car worked on 👍😊😊😀

Cl
Review №67

Great place. All bays were full when I arrived but got me in in 5 min took good care of me in minimal time and charge was fair price without trying to talk me into something I didnt need

Be
Review №68

Great service and price

Sh
Review №69

I had an emergency with a tire and I stopped at Murphy’s and they were extremely nice andhelpful. I would highly recommend them to anyone needing their services.

Ji
Review №70

Great service.Always done right

Ar
Review №71

Service was not quick and price was not a value deal. Staff was nice and friendly.

Am
Review №72

They Always do good on our car

Vi
Review №73

Great job

La
Review №74

Best place in town for all your car repairs bar none. Rob Murphy is the best.

St
Review №75

Been a loyal customer for many years. They are fair, honest, and do good work

Da
Review №76

My tire popped at 10 am, in front of their store, on the way to work. They ordered me a tire and later on my break, they changed it for me in a timely manner. 4 stars because their customer service skills werent great.

Bi
Review №77

Great service but $17 to tighten a valve stem on a tire is HIGH...

Je
Review №78

Great service for a great price.

Da
Review №79

Awesome group of good honest mechanics.

Sc
Review №80

Very friendly and trustworthy folks. They do great work.

Wa
Review №81

Love the guys there all very helpful

Ge
Review №82

Great and fair price shop. My main place to go for repairs.

no
Review №83

Honest Fast and Reliable! Rob will take care of you and your family!

Da
Review №84

Great place to take your car if it needs worked on

Na
Review №85

Reasonably priced. Honest and trustworthy.

Ni
Review №86

Awesome service at awesome price.

Na
Review №87

Quick response and repairs

Ta
Review №88

Great mechanic go bill

Da
Review №89

Good work.done there

to
Review №90

Awesome service, and staff, good coffee too.

Ju
Review №91

Totally got ripped off, too expensive

St
Review №92

Very good service.

Ra
Review №93

Very nice people Im travel n from out of town and things went wrong with my truck they squeezed me in and got me str8. Im back

Le
Review №94

Quick, knowledgeable and friendly

Ri
Review №95

Great place for tires

Ka
Review №96

Good people

Do
Review №97

Fast, excellent service

ri
Review №98

Excellent highly recommend

An
Review №99

Good people

De
Review №100

Rob is great

Information
27 Photos
100 Comments
4.7 Rating
  • Address:4044 Fort Henry Dr, Kingsport, TN 37663, United States
  • Site:https://murphyautoservice.com/
  • Phone:+1 423-239-9994
Categories
  • Auto repair shop
  • Tire shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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