Michael Godwin was at the right place at the right time. I needed a battery and alternator for my Honda Civic. I purchased them and he installed both in the parking lot for me in about 30-45 minutes time. He was great!

Excellent customer service! This is definitely the place to go to! I originally went to advance auto across the street. Where I was told my Battery and Alternator was going dead and I needed to park the car immediately. Before I could leave the parking lot my car shut down. Advance Auto wouldn’t even give me another jump. I decided to go get help from Auto Zone! Best decision I’ve made for the day. Service Rep. Ryan was nice enough to go across the street to advance auto to change my battery and also do another alternator check. I’m very grateful for the customer service at this store! Please go visit!

Great service! In and out in less than 5 min. The two guys on second shift were great. Very funny and carried my battery to the car! Thanks guys!!

Friendly folks great customer service

Ryan really knew how to fix my problem with my brake lines. He was very knowledgeable and extremely courteous.

None of the staff are wearing masks Really what’s up with that I find it very disrespectful of your customers and don’t plan to visit another AutoZone until this changes

Very helpful people. They double check to make sure the correct part was handed to me. Greeted at the door upon entry and told to have a nice day when I left. Five star service.

THANK YOU AUTO ZONE for hiring females! Especially employees you don’t have to search for to help you like the Advance Auto up the road. The girls here on 10/29/2020 were MORE than glad to help me find the fuse I needed. They also helped me with finding the windshield washer fluid, oil, & antifreeze. Great staff, WAY BETTER PRICES, and will be using AUTO ZONE INSTEAD of ADV AUTO!!!!!!

They are very rude here and act like they dont wanna help you at all with anything theres need to be a sign for the public explaining what all they allowed to do to your car! And most of all better customer service!!!

Excellent customer service! We needed a quick tire fix. Called the store and as we walked in she had what we needed in hand. Thank you so much.

Very helpful and friendly.

Terrible experience! I went in the other night and needed to speak to a manager, except she was nowhere to be found. I had to wait for the cashier to track her down, which he seemed really annoyed by. Also, neither one of them had on a mask, and both seemed annoyed that I was even there. I will never shop at this location again!

Most time they have your parts in if they dont it dont take them long to get it you can get points on your card to save you money thats where I get my new parts for sure. Their batteries are cheaper and most everything else is cheaper too.

I have to go here sometimes if York doesnt have my parts in stock. I pay for them in York, and they always have them ready when I get there.

Always good experience and help

Very friendly very professional very fast helped change out my old battery for a new one with out any hesitation

You will find whatever you want, and repair your car or anything lawnmower atvs etc.

I went to auto zone before not this one. N swore never go back had really bad experience. But this auto zone was great.. She was awesome n she helped us majorly.. 90 degree weather had no trouble coming outside help us with battery...THANK YOU MISSY.

Absolutely a great place. People are genuinely knowledgeable and very helpful.

Guess because I am a woman the guys working chose to ignore my presence never greeted never acknowledged or asked if I needed help or nothing. Walked to the counter had a couple questions about the wipers I purchased but he was in a hurry just to check me out did not even offer to install which I can do on my own but just the principle of the matter, no thanks and have a nice day or nothing, but did make sure to greet the older gentleman and try to assist them when they walked in. Will not bring my business back to this store until better customer oriented service is hired.

Good service

Better than Advance auto a little higher than O Reillys but better customer service.

Helpful people

Always get great service from this store. Never have any issues.

I want to give a huge shoutout to Josh! I came in trying to figure out what was wrong with my right turn signal bulb & he was MORE than helpful. He came out and took a look, and was able to get it back working without me having to buy another bulb. I would definitely recommend anyone to this Autozone. Once again, thank you Josh for your kind and prompt service!

The guys here are very helpful and were able to pull the codes on my BMW and gave me a printout.

Stopped with a battery light issue. The staff here were incredibly helpful, patient and nice.

Great service! Josh was able to help me install battery and new battery terminals in no time. 10/10 service and I’d recommend him to anyone looking to get a new battery.

Very nice staff and store.

I love this company. Most of the time I find the the employees are friendly and knowledgeable. If they dont know thet ask another employee or use the internet to find out.

The guys were awesome, answered all questions and helped with install

My husband purchased a battery at this location for our Lexus sedan on December 29th. They installed it for us and yet, we were still having some issues. I went today, Saturday, December 31st, to the store and spoke to John. All I can say is, that we will continue to use this store. John was kind and very understanding and did his best to make a bad situation so much better. These guys are honest and they truly want their customers to be happy and satisfied. I can attest that we are true satisfied customers who will continue to go to Auto Zone in Kings Mountain, NC before ever going anywhere else. Their staff, especially John, are outstanding.

4.7 stars. 0.3 taken off for issue below. (Up from previous 1 star)When we showed up they were super helpful. Not everyone there was knowledgable enough to help, but when the first person was stumped he was humble enough to ask for assistance. The second person who tried to diagnose our problem was great as well. He even got under the car and tried to diagnose the problem.Great and nice staff! Just not great at answering the phone.From earlier:I called, they put me on hold for 5 mins. I called back, no response. I called again. No response.10 rings each time.All I wanted to do is confirm how late they were open.

This one has some of the greatest employees Ive ever seen

Needed to change my oil and, all I had to do was tell the employee the make, year, model and was given a free air filter! Great deal!

Good prices and good service

Great place. Will be coming back here from now on. Staff was great

Used to work here most customers were good people some thought you could read minds though even some saying entirely wrong part then blame us...Staff was decent we all worked hard to help customers to best we can but also remember this is NOT a mechanical shop just because its sold doesnt mean insurance covered us installing it.pay was low though other than that not too bad experience working there

Everybody here at this store is awesome, dont be h8n

Love it

Great auto shop they are always willing to Help

Serve was given with honest reviews of products to provide the best battery choice. God is good today.

Great Service and good Prices. 2019

Not only did the guy at the Auto Zone look up the tail light assembly that I needed to purchase but he also worked on my car and installed it on my own car for free. The other places that I got quoted a price for was from $ 150.oo / $ 250.00 for the very same part and installation. They sold it to me and put it own for free and all it cost me was $ 95.00 total. I will continue to go there first with any other problems that I have.

Love the service here. Very friendly and helpful people here.

Poor service. Bad attitude not willing to help unless you force it

Had the cheapest parts in comparison to the local car parts store that are in the vicinity. The associates here are very knowledgeable and eager to help

Employees are very helpful with finding right parts and letting know all options

First place to go to get what you need for auto repair. They usually will have what you need.

Ive shopped with AutoZone since i was 18. But that will be my last trip. The last 3 times Ive went there, they give me the wrong parts. The sales guy was so into selling us everything in the store, but couldnt give us what we had came for. REALLY??

Friendly staff and stocked well.

They are helpful and make you feel like they really care. They work hard to help

Helpful & courteous. Highly recommend!

AutoZone has or can get almost anyting

Employees are doing a good job.

They are always friendly and helpful, and have a good selection of automotive products at decent prices.

Usually a great staff and they try to be very helpful.

Just a place to get Auto parts, make sure you know what you want and how to install it. People that work here are useless as far as any mechanical knowledge, they can barely run the cash register.

Great people smart and try to help save a dollar when you can

Lady was rude couldnt help she need go smoke. But she did was not happy about it.

Best place for cheap good people

Great place helpful friendly people always ready to help

They tried to look me up for my rewards and couldnt kept pulling up someone esles name under my number 😡told me its been happening a lot so I didnt get any points for the nearly 50$ I spent.

Very helpful employees.

Reliable with discounts

Had everything I needed and more and they really helped

Awesome

Very helpful,and courteous.. offered both lower quality parts to higher ones to fit your budget

Good for tools but they give me wrong parts every time

Great customer service

They helped me find what I needed

Awesome service very helpful

Great people and fast service

Very helpful staff.

Fair service, not too knowledgeable sales help

Thanks for knowing where my battery was without me showing it to you unlike the guys across the street but they advance NOT

Excellent service

Very helpful great service

Great customer service.

Employees are always helpful!

Nice store, never busy

Great store,kind and helpful

They know car parts

My favorite parts store

I hate to be that girl but I was sold the wrong weight but expensive oil for my car... I dont know cars so i made the purchase. no receipt. Just out 30 bucks.

Takes awhile to get business done but friendly staff

Awesome and friendly staff

Great selection of parts

Staff was friendly and offered to help with replacing my headlight. A friend of mine was there and changed it for me.

Frendly

Service there was good

Good knowledgeable staff

Its a part store whats new

Just what I needed

Great

Right on point with the things needed.

Very good

Most of the staff have no clue.....

They Are Ok.

Its an auto parts store