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Virtina
700 American Ave #205, King of Prussia, PA 19406, United States
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Virtina

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bi
Review №1

A complex Woo Commerce project was getting out of hand. Our in-house experts were having a hard time solving the recurring problems. We were losing sales everyday. And then, we decided to approach the brilliant minds at Virtina, who expertly solved and saved my eCommerce site.

Ke
Review №2

Solid work. Appreciated the strategic, business-process level discussions on the front end, and the really responsive and helpful developers on the back end.

Av
Review №3

I hired Virtina to do some random WooCommerce projects and was happy with the results! They were even able to complete two tasks my former developer told me were not possible. One of their best qualities is the thoroughness of the QA testing, which has been a struggle with other developers. I only had to provide one round of feedback per project, and most of it was design-related tweaks which is less of a headache than functionality issues.

Le
Review №4

I hired Virtina to create a customization between WooCommerce Bookings and Follow Ups emails to display a clients booking timezone in our emails. They did an excellent job! It took very little time. They communicated every step of the way. The customization works perfectly. Thank you.

Ez
Review №5

Im really glad I found Virtina. I needed something tweaked for our Woocommerce set up and the team had it done for me pronto. Very happy with the job they did for me - its working beautifully .This was a very cost effective fix for us. Thanks!

Ty
Review №6

Genuinely confused how this company could have so many five-star reviews. My experience with Virtina was quite the opposite.Nowhere on their website do they disclose average hourly fees for different types of projects. Before the project had begun, I was quoted $640 (8 hours at $80 and hour). This was fine with me, because this is in the range of what a skilled website developer would charge. In hindsight, this is outrageous considering the lack of performance illustrated during my project.I was having an issue with slow load speeds on my website that I knew had to do with SQL queries piling up, and I explained this to the team at Virtina. However, they pretty much ignored this information and only focused on plugins causing issues on the Query Monitor. While some plugins undoubtedly decrease load speed, I had already determined that plugins were not the cause of the SQL database issue.Communication was spotty at best. Rarely a response on the same day. I consistently had to ask for updates. If you ask a question on Thursday evening, dont expect a response until Monday morning.I asked to end the project after 24 days of no resolution for my issue. They said they had used 7 of the 8 hours of work, so refunded me for 1 hour. I was expecting they had used 2 or 3 hours, but 7? The most complex thing they had done was clear the cache! $560 for no solution to my issue.I hired a freelancer on Upwork to look into the issue and it was diagnosed within a day. We fixed it a few days later, for a fraction of the price. It was not even a difficult problem to solve.A week after I ended the project, Virtina contacted me again and said they would provide free SEO services to my site. Was this a promotion to all of their customers or an attempt to amend their inability to finish my project successfully? I guess I will never know, because after accepting the offer I had to prod for a response, which I finally received a week later. And of course the response was a cut-and-paste answer saying theyll get back to me.This company appears to have changed names several times in the past, and was originally GAMI LLC. Looking at Virtina reviews on Glassdoor, even employees seem to have bad experiences. While they are based in Pennsylvania, everyone I spoke with was working from India. A disorganized company that delivers little expertise in the field of web development.The owner has responded to the other negative reviews by claiming the customers do not exist - how will he dismiss this one?

CF
Review №7

Virtina has managed our Magento website for the past three years. They offer quality work at a reasonable price. Great communication and understanding of how important it is to keep our website up and running!

RJ
Review №8

On short notice, the team at Virtina was able to get involved and help us get our e-commerce site updated and back online. They kept us informed throughout the process and were very responsive. We are very happy with the level of service. So much so, we are engaging Virtina to do our monthly site maintenance.

La
Review №9

The work completed by the Virtina team exceeded our expectations. We especially appreciated the team’s incorporation of our last minute request to make our site functionality even better. We will definitely come back to Virtina if/when we need additional custom development work.

Ev
Review №10

The staff at Virtina worked quickly. The project estimate was accurate (price and time). I enjoyed working with them. My job was very small -- help with WooCommerce shipping, but I felt they gave me the same attention as a large project. I would have given them a 5 if they had proactively explained what they were doing -- they installed a $99 plug-in to solve my issue -- but didnt give me advance warning.

Ne
Review №11

An IT firm who gives poor value to their clients. Very bad experience from this company. They value themselves as the leaders of e-commerce but what I understood is that they doesnt know the basics of e-commerce .

Jo
Review №12

These guys really know how to fix things. If you have some software which breaks and you cannot fix it yourself, give these guys a try.

Mi
Review №13

Had a small Woo Commerce issue I couldnt solve and they fixed it no problem - Quick and Easy - Very professional

Ca
Review №14

Virtina helped me a lot when I didn’t have time to take care of tasks such as loading new products, editing pictures, etc. They even did development work and know what they are doing. They were fast and efficient and communicated very clearly the whole project. Highly recommend.

Mi
Review №15

I had some problems with my website and they had cleared it in a couple of days.Very professional and very responsive company .I would highly recommend them to anyone who needs help with website issues.

Ru
Review №16

WooCommerce, we can all agree, is a beast, especially if it is not what your team specializes in. Well, thankfully, theres Gigi and his talented team over at Virtina. I have been a web developer and designer for 20+ years, and my goal is to move into more of a selective facilitator role over time. Virtina allows me to delegate complex projects that need specific solutions. I provide the scope, and they provide the talent. Its a dream match complete with exceptional customer service and true collaboration. After working with many, many developers over the years, I cannot state enough how important it is to work with someone who makes the entire process a breeze. Gigi has made me enjoy taking on web development project work again.

Th
Review №17

Working with Virtina has been nothing short of fantastic! they handled all my sites issues in a timely professional manor. HIGHLY RECOMMENDED

ro
Review №18

I just wanted to thank you for the excellent job you have done on our website and menu design for Drift cafe restaurant & bar New Zealand. I am very pleased with the final product. Virtina team, actively engaged us in developing our website and brought our vision to fruition in a timely manner. You made it a pleasure to work with you from the initial conversation of the concept of our website, through content development and page layout to the final roll out of the site. The part I enjoyed best was your professionalism and your ability to get things turned around in a timely fashion. I have been pleased to continue to use your services to monitor and tweak my website to make it indeed a valuable asset for my business.

Er
Review №19

Virtina is my go-to company for e-commerce, word press, and any emergency website situations. They are the experts for findings, fixing and repairs of hard to find broken elements, hacked issues and all things website relatedAnd guess what. Less expensive then most, faster then all, and gets your revenue producing sites back up making you or your clients sales.Highly recommended

ID
Review №20

A Fake Company in US who have their office in India also. First they approached me in the name of Cartknitter to develop our e-commerce website. If Im right, Someone named Gigi handled the project. And he promised me a lot of things but nothing happened. A Fraud Company, Think twice before you approach them...

Ro
Review №21

This company helps us with many of our projects. If you have a website issue and need a team to find the error, these are your guys. Ive been building websites for over 10 years and we use Virtina to solve our more complex issues. They come through everytime!

Gr
Review №22

The professionals at Virtina fixed my failing-crashed website with great ease and speed. They gave me a free review and estimate plus they stayed on-budget and on-time. Oh, they are great communicators also with constant updates and prompt action. I am not a WordPress or WooCommerce programmer, just a store owner and long time web site manager but sometimes things happen that cant be solved by a novice. When I need a programmer, I will be calling Virtina again because they get the job done. Fred Nutt - Florilegium

Ta
Review №23

The guys at Virtina hung with me as I worked through integration issues I had. I appreciate them and would recommend them. Thanks Virtina!

Da
Review №24

Our business has been mostly quite happy with the service Virtina has provided. When compared to other businesses in their space, Virtina is highly responsive, expedient, and affordable. We use them for small changes to our site, bug fixes, quick redesigns.

AC
Review №25

Great company with even better staff! They were able to fix all the problems I was having with my website in a matter of days. The staff was friendly, helpful, and had great communication through out the project. I would highly recommend them to anyone needing help with their website.

Ma
Review №26

The worked on a very important piece of my website and was able to resolve an issue that no one else could do. They were diligent and patient and fair priced. I would recommend them and use their services in the future.

Ar
Review №27

Virtina was easy to work with and extremely efficient! They built exactly what we were imagining. Actually, even better! We have many more projects coming up and cant wait to work with them again.

Av
Review №28

It was a great pleasure to work with Virtina. They provided me with great service. They were available to me at all times to discuss my requirements and they delivered exactly what I needed at the right time. I’ll definitely recommend Virtina and I look forward to working with them again.

Je
Review №29

Professional team, great communication, and smart fixes! They totally saved my website!

Pe
Review №30

Great customer service, very responsive, and they complete projects quickly.

St
Review №31

Vertina salvaged an old website and come in on time and on budget.... Well done

An
Review №32

They are fast, reliable, and quick to respond to all my request

Tr
Review №33

The guys at Virtina installed a cookie consent pop-up on our website. They responded really fast to my initial inquiry, came up with a good price and then got the job done in a few days. Would definitely consider using them again.

ma
Review №34

Im quite pleased to write a highly positive review about my experience working with Virtinas Magento Development Team. What impressed me the most was how timely and responsive the Team conducted the process of my project from start to finish. Communication was prompt and very professional as well as thorough. Ill be sure to reach out to Virtina for any future projects.Thanks again,Paul Brandies, President

Da
Review №35

I use Volusion as an e-commerce platform, and I needed part of a page edited that Volusion said they couldnt change. I emailed Virtina and about 1.5 hours later they called, we chatted about what I needed and he gave me a quote on the phone. After I gave them the credentials I needed, they did it within 3 hours of that email being sent. Great!

Do
Review №36

They were enthusiastic in solving my problem

Il
Review №37

Everything I asked for was delivered. Great to work with. I will definitely work with them again.

Wi
Review №38

Excellent service, and a very talented group of programmers. We are fortunate to have found Virtina.

Gi
Review №39

Got the job done! Very happy with their team of WooCommerce experts. Quick response to emails and provided a solution to my WooCommerce issue within 48 hours. Will definitely be using the company on future WooCommerce projects.

Ei
Review №40

When I was stumped and had maxed out all other experts, I turned to Virtina and they were able to resolve my issues with WooCommerce. I had found that it was not as simple as YouTube videos would have you believe, and even the countless hours spent troubleshooting with PayPal, HostGator and WP Live Support experts, they could not resolve these issues. However, what had taken me several very frustrating months to work on was resolved in a matter of a few hours with Virtina. -Eileen

Information
3 Photos
40 Comments
4.7 Rating
  • Address:700 American Ave #205, King of Prussia, PA 19406, United States
  • Site:https://virtina.com/
  • Phone:+1 888-478-4799
Categories
  • E-commerce service
  • E commerce agency
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:9am–9pm
  • Sunday:9am–9pm
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