If I could give them a 1/4 star I I wouldLast year they came to clean my wood stove chimney liner ... said they couldn’t do the cap cause it was raining but they’d be back.... NEVER CAME BACKSo I called this year And scheduled an appointment and reminded them of last yearSet date to come service chimney this year Today they called and asked when ... I AM GETTING A LIFT TRUCK SO THEY CAN CLEAN CAP... !!! If I rent a lift why not do it myself Last year they were going to do it with a ladder this year I to supply a high lift ???Never use this company