Thank you, Jonathan for your assistance on Sunday; June 13. Unfortunately, our plans changed quickly when we were stuck at Mile marker 42 on the 7Mile bridge. Dispatch was very empathetic to our needs and we were safely towed.Thank you for your help!Sid & Haley
My rental car broke down and Budget called Anchor to come fix the battery. The woman I spoke to on the phone was very polite and efficient, but the mechanic Donald who showed was beyond rude and downright mean. On top of his horrid behavior, I dont think he even tested my battery. Within two hours of his service my car was broken again with a dead battery. So not only was I berated by the mechanic, he didnt even complete what he came to do. 100% would never ever recommend.
Absolutely excellent service. The woman working the phone will make sure she talks to the right people to get things done. So incredibly impressed.
Great customer service! Thank you Mark for being so kind and helpful!
Absolutely professional, Thank You Veronica!!!
Best prices in town if you need a jump start
All towing places suck LOL sorry anchor towing no one wants their car towed but I will say thank you for no damage
Great people and great prices.
Used a couple times to tow my harley through Geico and they were excellent. Very knowledgeable and professional experience with bot the driver and phone center. Highly recommend.
Victoria and her team were very helpful. We needed a tow and storage for our vehicle. The prices were very fair, and Victoria was a great help to us by organizing everything that we needed. Great company!
My fiancé’s car was towed which was his fault. Over the phone, they seemed to be extremely helpful! But once we actually got in the facility it was one particular employee who was extremely rude and stand-offish. The original lady who was helping us was multitasking but tried her best to handle everything on her own. From the phone calls to the clients. A younger, heavier set lady came in and from the very first interaction, her tone was immediately offensive. I offered to help her with the 5 bags she was carrying because she looked like she could use a hand and she completely snapped at me. To top it off, she blatantly lied about the company being cash only! Meanwhile, there are several sign in the office that says “visa, MasterCard and discover” and not one sign about the payment being “cash only”. Also, I we I spoke to her over the phone just days before And asked for a total price they quoted me $30 a day but in person it was a completely different story. We were expecting a $180 bill but it ended up being $467. I’m certain the color of my skin had a lot to do with her unwillingness to help or even be polite. It’s unfortunate that people with a racism mindset like hers still exist. I could see if we were being rude and nasty but even then, when you choose to work in customer service, you should choose your attitude. You have to decide everyday to treat ALL people with care, kindness and respect.
They towed a frienfs car after visiting for 30 mins. No signs posted where they parked!! 275.00 really during this pandemic?? They need money that bad to hook and go!!?? Shame on you!!
Steve was awesome!!! He came quickly and taught me a few things about my car! Great guy great company! 👍🏽👍🏽
Steve was very knowledgeable friendly and Handsome Thanks for jumping me Steve
Good employees
I got my truck stuck in a salt Marsh 200 ft from a gravel road. The driver came out and called back to his office and said he couldnt get me out. Then just left me and said figure it out. This company is horrible and left me stranded. I thought it was their job to help us. I offered extra money he said no and he left. So I called Arnolds towing in key west. They came out and got me out in 10 min. Not to mention Arnolds towing had first class service and great staff. I would never recommend anchor towing ever. Worst service .
The people are soo nice here.
Very satisfied. They came right at set up time and they very professiknal. Thank you, guys.
Most overpriced towing service. They threaten you with more charges. Nothing in writing not even the bill.
If you need your car towed use Arnold’s there prices aren’t outrageous and they actually have a care in the world !
Friendly service. Great guy that helped us with are broken vehicle.
Fast at towing people that steal your assigned spot! Highly recommend!
I was told from the woman that is in charge of the Boot Device applications; I specifically asked did they do this on Memorial Day and I was told yes. I made an appointment for Memorial Day at 3 pm. They never showed. I called and was told by another woman that they do not apply Boot devices on a Holiday. Well my afternoon was wasted. And the other woman was rude.
After getting jerked away by another company Anchor sent Jeff within 10 minutes who was pleasant and professional, with a reasonable price. My prince!
The worst of the worst, they overcharge, the drivers are all creeps, all women should be careful. A bunch of stalkers and nasty people. They keep going to apartment complexes late night to look through peoples bedroom windows.
Fast, Affordable, and Reliable thank you Anchor Towing!
Response tome
This place is brazen, be careful not to lose your car