Service is Fantastic, they go above and beyond. Prices are better then the Rest. They are helpful, Reliable, Friendly, and Fast! The units are clean and safe with many security measures put in place... I highly recommend U-Haul for ALL your storage needs! Not to mention their Moving trucks all sizes in great working condition!!
I have rented equipment from them on several occasions. They are accommodating but during busy times one may become frustrated. Overall, better experience than most u-haul locations
If you get a review from me, youve earned it! See my many reviews. 99% of my reviews are for small businesses because we give the best service. However, this place is an exception. Im not referring to any other Uhaul location than this one. I have had a unit or needed supplies from them while living in Key Largo for the past several years. The first couple was very nice but the hurricane was too much for them. Now they have Mario and is assistant managers who are fabulous! They keep the place well kept. They offer excellent customer with a laid back keys attitude. I have been using these services for 5 years now. Thats saying something!If you need anything, just stop or call. The hard part is, that in the Keys storage space is rented fast due to the small homes. So, you might be on a waiting list. I highly recommend this location and the staff. I think Uhaul should give them a bonus. Just saying ;) Cheers, Tricia
Alex helped us out so much and was so helpful with showing us how to use the equipment. Great customer service!
Always get treated with dignity and respect. Friendly people.
I moved to the Keys and I needed a storage locker fast. The manager Mario took me on a tour of his facility and hooked me up. I missed a promotion by one day and Mario was nice enough to give me the promotion price for a month. I have used U-Haul since the 80s. Mario is the nicest person I have ever worked with .
Took my wife bike To old man Jacks bike repair guy at this place and he replaced the tube for $8. Is a interesting character. Extremely cheap and knowledgeable. tons of parts for whatever you need. Rents bikes and also sells bikes. Lot better than the rip off repair shops down here. I am a local.
I went in there and the girls were super nice but I think that the Manager Mario was having a bad day and I felt like he was super rude. I’m planning moving out of Key Largo and I went there for help. Just really didn’t like him. And I understand he might be having a bad day. But that has nothing to do with the customers.
Friendly and efficient help
Came in early one Saturday morning. The one agent they have took forever to serve us. He catered to a spanish couple as if we werent there and spoke Spanish the whole time. He took an hour to serve me and then had the audacity to ask me to why was I upset. Thos was a very bad experience for me because Im use to renting in the Homestead area where they are more professional.
I went in for some information and Mario was very helpful. Eager to help, I will go there again.
I called looking for a certain sized truck and after 15 minutes of asking questions she still didn’t tell me if they had a truck that sized. It would be nice if people answering the phones could just answer 1 quick question instead of wanting my information first. Would have saved me 15 minutes that she wasted!
Great service
Thanks for all your help Mr Mario
Trouble free no problems
Great customer service !The manager Mario went above and beyond. He helped us with everything he could. Most definitely recomend this location.
The manager, Mario, damaged my car and his incompetence delayed me 3.5 hours.Linda knows more about this operation than all the other employees combined and is very customer service oriented. Linda should be given an opportunity to manage this location.
Linda is the best! Great customer service 👍
The manager Mario is always eager to help you with whatever you need and always a pleasure to speak with
Due to a family emergency in South Carolina, I missed payment, the card on file was declined due to a different FL business overcharging, WITHOUT NOTICE OR PERMISSION THESE FOOLS PROCESSED A PAYMENT ON MY BANK CARD ON A MONDAY, RIGHT AFTER TELLING THEM ON SUNDAY I WOULD MAKE PAYMENT THURSDAY. Putting my bank account at jeopardy and in arrears IS TOTALLY UNACCELTABLE. OH BY THE WAY, YOU ARE CHARGED $15 for every5 days you are late, but in actuality they process the late fee as $20+.... TOTAL HIGHWAY ROBBERY.
A little far from me to put my stuff
Contrary to the google search of propane fill locations this business does not have propane
Very helpful and great to work with.
Mario is a great guy.good deals on everything
Awesome customer service from woman onduty Sunday!!
Quick service, professional but personable
Friendly helpful staff.
Very helpful and accommodating. They also sell packing supplies.
Did not get what I paid for. They didnt deliver and wont let me take my stuff. Can say uhaul will never get my business again.
Awrsome great friendly service
The staff isnt very helpful at all... other than that its just a regular storage place
Jack the bike guy is fabulous
Go play AC on The Price is Right
Commercial flea markets.
Nice people
Great service.
Great
Very good