Joel has made my above ground pool adventure much easier to understand and maintain!I was very anxious about buying a steel/resin (real deal pool) at first, but with his help, I feel confident!
The store is organized and clean. Everything is easy to find. The employees are efficient. The prices are knee buckling expensive!
Good staff, easy to find stuff.
No Intex pool fittings
The pool place I used to go to closed down so I went to Leslies pool in kernersville. That being said I will not be going back really the person that was working there that day he could have cared less about what I needed or wanted. I was going to get my water checked but after being around him a few minutes I decided I would get me a bottle of algaecide and I was out of there hes there for a paycheck thats it I will find me another place to have my pool water checked and by my chemicals from. And also their prices are outrageous!!!
These folks are awesome! It doesnt matter if you have a 5000 gallon pool or a 30000 gallon pool they will help you just the same with all your pool needs! Very knowledgeable and friendly staff!
Very friendly & helpful. Told me what I needed and got me the best buy. Free pool water testing!
Very helpful. Has everything you need. Kind of pricey.
Available parts and supplies good prices too high service great
Very helpful! Can turn anybody into a pro quickly!
Theyre always very helpful and efficient
Prior to going to Leslies Pool supply in Kernersville I was using the Winston Salem store. I relocated to high Point and began using Leslie Pool Supply in Kernersville. Last summer the clerk Shawn was brilliant and very amiable. He was always pleasant and extremely patient. His understanding of the frustrations of the balancing of the pool waters is sometimes present more in the layman then the man with the knowledge and power of the computer. However, this year there is a new clerk and his name is, Kasey. Kasey is rude. I have to say I question his real knowledge of pools and chemicals and the processes in opening the pool. I spent over $500.00 on supplies and chemicals. The vacuum head he suggested did not fit. He was brushing me off with every question I had in regard to replacement parts for my pool cleaning accessories. And, he gave me a chemical to lower my chlorine, which removed all chlorine from the pool and in no time algae was there my pool was emerald green and I still had 3 chemicals to add before the process he gave was complete. When I took the sample to Leslies to remedy the algae growth Kasey said, the water looks clear. (The water is green by reflection of the algae on the pool sides and bottom.) I showed him pictures to help him see the level of green that existed. His comment was, You really took pictures. While I was there a lady asked about liquid shock, stating the power didnt work as well in her pool. Kaseys response, in a sarcastic and condescending tone was, Well just mix it with water that makes it a liquid.I was with a friend the first time I was there this season and my friend said when we got to the car, What was his problem? He was really rude to everyone. I shrugged and tried to brush it off. Putting in the chemicals my son, a micro biologist and chemist asked, Why are you lowering the chlorine ? Shouldnt you wait till the pool is fully open. Algae could grow.Enough said. It did. Kasey was rude. Yelled in my face when I questioned the lowering of the chlorine before and after the algae incident, saying, Are u questioning my knowledge. You bring this in here for testing and then you are gonna question my results. Why did you bring it in? Kasey is in need of some costumer service training or a new job, where he does not deal with the public.
My visit was great but the pool installation is a nightmare.
Friendly service, employees are very helpful and very knowledgeable.
Very knowledgeable staff
Do you need help with your pool? This is where you go!
The people are very helpful
Very knowledgeable, an understanding about products.
The crew is very helpful
Knowledgeable and very helpful and friendly
Great service.