The Cleaning Authority did an AWESOME job! They were thorough, polite, friendly and professional. My house looks AMAZING! I highly recommend them for others looking for cleaning services.
First visit. Everyone went right to work even around my chatty self. I really liked the girls .... so nice and knowledgeable about pets, their work. I like the layout of the plan .. A and B. I am a neat person but due to too many years running I have injuries, arthritis and I am short and 65 years old so they are a blessing to get to areas that I cannot reach or bend down to . Personally they do things that would never get done. The bi monthly price is reasonable. So glad I found out about your service. Thank all of you!
The cleaners were very efficient and hard working. Very pleased.
Great place to work, just couldnt stay on with them due to my Luck😒.First day my serpentine belt on my car came off as soon as I got there. 2 days later, was hit by a car on the way and had to an Ergent Care facility and put my car BACK.IN THE SHOP. First day missed. Then come that Monday, my tire was acting up on the front right, and come to find out, the wheel was close to falling off due to wheel Barrens. Just a case of bad luck but an awesome experience working in the short time I was there🥺.
I was so pleased with the ladies who cleaned my home. They did a wonderful job, it smells fresh, and it looks amazing. They were great people all around as well. I’m very excited for my next cleaning!
GREAT as usual. One of the smaller vacuum brushes hid itself under my coffee table. I will leave it out where it can be seen the next time they come to visit.
We have had the cleaning authority for over 10 years. We love the service. Best in town !!
The Cleaning Authority did an awesome job of cleaning my house. I would recommend them to anyone needing a great cleaning crew!
Great experience. The cleaning crew were on time and did a great job cleaning.
Team did a great job cleaning our hone this week. The group that came was quick and efficient.
Great job of paying attention to the details that matter to me.
TCA always does a great job of cleaning my house. The very few times that Ive had an issue, it has been remedied quickly and efficiently.
Because I used TCA in Las Vegas, they were the first I thought to use when I wanted to get a cleaning service here. They did not disappoint on my in house clean service. It was great and they were thorough and did a nice job.
Excellent work. Thank you
The Cleaning Authority is a quick, efficient, and easy way to keep your home clean! Don and his staff are very professional and always willing to go the extra mile.
The cleaners did a good job and were cheerful as well.
I love every other Thursday when Christy and Dylan (sometimes others) come to clean our house! The dog hair is gone and in its place are sparkling floors! The coffee stains in the kitchen sink are gone! The dust on the sunroom coffee table is gone! The bathrooms look and smell great!Seriously, I cant say enough good things about this cleaning service. The price, the amount of time spent and the service are the best I have found in 20 years.I am so glad we found this service!
The Cleaning Authority pays attention to detail. The are considerate and knowledgeable about your particular concerns. Regardless of which team is cleaning your home, the detailed information and notes collected about your preferences are adhered to.
Very professional staff with great communication. Also, I was very happy to come home from a long day of work and see an amazingly clean home! It looked beautiful!
Cleaning Authority did a great job. Looking forward to having them back on a regular basis. Thanks a bunch!
The staff is very thorough friendly I have absolutely no problem with the cleaning job they do in the house. All feedback I have for this company would be positive. Highly recommend it to others.
Friendly and professional. Excellent work!
Clean the house well with 2 dogs that leave hair over everything and they manage not to upset them.
They are wonderful and do a very good job. They are always on time and dont waste time. We love The Cleaning Authority. As the saying goes, If mama aint happy, nobodys happy and this mama is happy!!
Very thorough clean by Sarah and Megan on 12/6. Of course, they had to work around Christmas decorations and gifts waiting to be wrapped and still did an excellent job! Thank you!
We have used cleaning Authority for almost two years and they are always on time, professional and do an excellent job. Definitely recommend them.
The house is immaculate. I want to thank Megan and Susanna and wish to have them come next time.
The teams sent are thorough and pleasant.
Good service courteous would highly recommend the cleaning authority..to anyone
Christy and her team today were wonderful, as usual! Thank you so much!
Service was wonderful! Thank you so much for everything Team S&S from The Cleaning Authority!
Mariah & Conner were poiite & professional
The Cleaning Authority team is very thorough, professional and always do a great job!! Monica is a fantastic team leader!
I waited until I had a few sessions of cleaning with this company before writing. They have been great. Yes, some different people have come each time but mostly the same people. They seem to have teams but a handful of the same people keep coming--Turquoise, Brittany, Brooke and a few others. They are very professional and work hard, My house looks great when they leave. I had recent guests comment on how clean my house was. I had to confess I have other people--The Cleaning Authority--clean it. I love coming home to my clean home. They do a great job. I feel like I come home to a newly cleaned hotel after they have been here. They do a GREAT job.
Searching for a house cleaning service to be started promptly, we came across this company and was able to give initial moderate details of what was needed. We gave a time to come and assess our needs with Don and he came personally to do the walk through. He stated he would give us a quote and we can go from there. Needless to say, we never got the quote, didn’t return calls and he won’t pick up. What an outstanding company!RACIALLY BIASED
I’ve been using The Cleaning Authority for nearly 1 year. They do a fantastic job, are always on time and very professional.
We have been very pleased and thankful to have professionals help keep our home clean! They always come when scheduled and for the most part, pay attention to detail!
I would recommend this company to anyone. I love walking in to a clean home! Christina and Tyra are a great cleaning team and they dont stress out my pet while they are there. The extra cleaning they do as part of their regular service, they alternate a deeper cleaning on different rooms at every visit, makes this company an even greater value as you are not charged any additional cost other than your normal cleaning fee.
*this is not Elizabeth Nannery
Weve been using the Cleaning Authority for our house cleaning services for almost 2 years and have had a great experience. Caitlin M. and Chelsea H. always pay attention to detail, and I love coming home after they visit. They have a consistent dedication to quality work and theyre also great with my two dogs. I also really like that they use natural cleaning products, so I dont have to worry about my pets getting sick from industrial cleaning chemicals. I have recommended them on several occasions to friends in the area and will continue to do so.
I have been using the Cleaning Authority for about a year, and have been incredibly pleased with the level of service Ive received. The owner, and the administrative team have been very responsive. Ive worked with Don and his team to change my cleaning rotation from every other week to monthly, and have had no issues scheduling an extra cleaning from time to time when there has been more traffic in my home. The team that cleans is fantastic! Monica and Brandy (and Judy too!) do a better job in 2 hours once a month than I ever did trying to clean 3 hours every weekend! Even the baseboards and the blinds get cleaned! I have had fewer problems with allergies since using the Cleaning Authority to clean my home, and at a price that is MORE than reasonable. I trust them enough to be in my home when Im not there, and Im very thankful for the work they do and the time they save me. Ive recommended the Cleaning Authority to other friends in the area after they were recommended to me, and I will continue to do so. I honestly dont remember what I did without them.
It is so nice to come home to a clean house! We have our cleanings scheduled every 2 weeks. Vonda and Tarsha did a great a job, thank you ladies!
We’ve been using The Cleaning Authority for several of months. Conner and Summer do a fantastic job! Our home really looks great and we look forward to them continuing their work!
Ive been using the Cleaning Authority for approximately a year. They always do a good job. I especially appreciate Bella & Lilly whose attention to all the details is excellent. Thanks!
This company never did everything they say in writing that they do. This was my first experience with a cleaning company and I gave them a few chances thinking maybe they had an off day. Nope. The last time they came they did our 3000 sq foot home in just 50 minutes. How good do you think that job was? I went into the master bath 2 hours after they left and slipped on a rug because the bottom was still wet. They put rugs down before the floor was dry!! Ended up in the ER and have been on crutches since. Left messages with the owner twice and he didn’t even respond. Finally he responded to an email stating they deny any fault and that all communication should be with their legal team. First time they came one of the employees was complaining about never getting off during holiday weeks and also kept getting calls to hurry and get to another job. Terrible customer service!
Always do an excellent job..
Weve been with TCA for some time now and they have delivered consistent cleanings for us. When minor issues have arisen theyve always been quick to correct them.
We are new to The Cleaning Authority of Winston Salem from other services and we are so pleased! Judy-N-Brandy are a fantastic team who even put fun touches in our boys bedrooms! Looking forward to a long working relationship!
Don and crew always top notch...Team #7...Monica and Brooke are awesome...Thank You for all you do...Sincerely,Greg
The work my crew does is excellent! I would recommend them to my closest friend. Thank you Candise and Megan!
Monica and Brooke (team 7) are great! Every team thats ever visited has been courteous, friendly, and also kind to my cats.
I would recommend this company to anyone. They do a great job and are very professional and thorough. They always do a great job for us!
I wouldnt even give a star. The owner DON AND HIS WIFE are both unprofessional. Don will lie. Run over you and Cheat. He rushes his employees to get out of the house and doesnt follow up with his first view of the home. He cannot keep employees due to his lack of being unprofessional so Everytime a crew comes to your home. You will see a new face. I would not recommend this company to anyone. Take your money else where.
I cant attest to the companys cleaning ability, but I can say that the owner is rude and condescending. He came out to do an initial consultation and all he could do was point out things about my house that needed fixing. He said Id have to have my house professionally cleaned before his company would clean it (uhh, arent you a professional cleaner?). I found someone else who was up to the job and happy to do it.
Our first cleaning experience with The Cleaning Authority of Winston-Salem gives high hopes, thanks to Vonda and Karen. The good job they did strengthened our feeling that we had made a gratifying choice in picking The Cleaning Authority to ensure we wake up each morning to a laughing environment for our productive day.
BE WARNED....Would give no stars if possible. The people who clean are constantly rushed to get out of there new people everytime they come and the owner is a complete moron that never returns calls. Be careful trying this amateur company
Unfortunately, the owner came out for the initial review and to give an estimate, but never contacted me to set up a day/time for anyone to come and clean. I even called to follow-up, and someone hung up on me. I guess he didnt want my business.
I have pictures terrible terrible terrible WOW!!!!! 3300 sq home in and out 55 minutes
Monica and Brooke do a great job on our house!
Great Service! My house never looked so good
They are prompt and through with the cleaning. Very polite and efficient.
Very professional and generally very good on a regular schedule.
The owner is very disrespectful and terrible quality control of cleaning
I had my initial cleaning today. They did a great job and worked quickly. I was amazed by how much they got done in such a short amount of time. Very happy with how everything was done and am looking forward to regular visits!