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Cool Breeze 1250 Heating & Cooling
305 Pineview Dr, Kernersville, NC 27284, United States
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Cool Breeze 1250 Heating & Cooling

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La
Review №1

My 21 year old HVAC system needed replacing. Comfort Specialist Mike thoroughly assessed my home to determine the best system for me. He explained all of my options in detail and answered all of my questions. Four days later, Stephen and Andres arrived to install my new system. They were extremely professional and Stephen patiently answered any questions I had. Seven hours later, I had a new gas furnace, a new AC unit, and my home was comfortably cool. The work areas were so clean when they left, it looked as if they hadn’t even been there. I will absolutely continue to use Cool Breeze for my heating and air needs.

Th
Review №2

My husband and I have had problems with our HVAC system every since we purchased our home in 2004. Because we had purchased a home warranty we have had to use that service every winter for our heating and every summer for our a/c problems. Thank goodness we found Cool Breeze 1250 H&C! We had always seen their cleverly designed blue and white vans in the triad which got our attention. They came out for the last couple years repairing our system to get us through the seasons. Stephen told us from the beginning a replacement was long overdue. And we appreciate that he did not pressure us unlike other companies. After preparing ourselves financially, we finally decided this year was the year for a new system. Once the decision was made, they worked in a timely manner to get things rolling. The installation was so professional from the start with Sam coming out and assessing the major problems that our system had. He and Stephen verified all the notes (that is now a booklet) that I had taken over the years with all the problems we have had. The actual install with Noel, the lead installer, the other technicians, Victor and Andres knew exactly what they were doing from start to finish. The fact that it took only two days to take out the old and install the new system was amazing! Noel explained everything about the system and answered all questions that my husband and I had. We are so happy to be to able to turn the thermostat on and results happen immediately. We are definitely prepared for upcoming winters and summers thanks to Cool Breeze 1250 Heating and Cooling, Inc.! They proved themselves to be the A+, 5 Star rated, quality work company that they advertised.

Ja
Review №3

Life Savers!! My elderly parents AC stopped working after hours. I called Cool Breeze and they immediately loaned us a window unit to use until the AC could get fixed. My mom, who is non-ambulatory, was getting sick from the heat so we really appreciate how quickly they responded and offered to do what they could to help us out.

Sh
Review №4

I was very impressed with this companys professionalism, and well dressed in company uniform. As everyone know how many repairs you have had done were you were nervous to evan let them in your house. Sam was great and very knowledgeable he found my problem right away. He explained what was wrong and gave multiple ways we could go with on how to get my family some AC. Very respectful in letting my husband and I discuss the best options he gave. Once we let him know what we would like to do. He was very responsive and called the office to see how quickly they could install a new unit. He was even going to provide temporary AC if we would like till the new unit arrived. That was so kind and impressive this company goes beyond my expectations. Would highly recommend Cool Breeze 1250 Heating and cooling. One more thing they had me a new unit within the week and installed it a day earlier than projected. Thank you Sam for everything your great at what you do.

Mi
Review №5

BEWARE! These people over charge the elderly and completely take advantage of the elderly. My dad got charged $1100 to put freon in his AC unit. Better business bureau will be contacted.

Da
Review №6

Sam just finished! He was careful to describe my AC problem and exactly what my options were for repair. He was focused and diligent in his work, very professional and conscientious. I could not be more pleased! A+++

Za
Review №7

They are just great!! Customer service is AWESOME something very rare today got personal, professional service and they worked with me to get affordable units in my budget. My thermostat was not working and they came right on out simple issue and my family is warm again in April. If you got any HVAC needs call them satisfaction for sure👍🙂

Ro
Review №8

Stephen did an excellent job analyzing my airflow problem and making adjustments to greatly improve airflow on one trunk. Good job. Friendly, and on time, professional. I was impressed.

je
Review №9

Stephen Bagby and his staff are the apitamtmy of professionalism. They worked diligently to get the job done in the estimated time. I cannot say enough good about their quality of work, demeanor and their diligence. I plan to refer them to everyone!!

Ca
Review №10

Great family owned company and they are AWESOME to work with. Always go above and beyond.

Co
Review №11

New ac is fantastic. Cool again. Thankd

La
Review №12

Excellent service and honest. Upfront and efficient.

Sa
Review №13

This is by far one of the best HVAC services. I have used them twice last year and both times have been extremely pleased. They even came out on a Saturday on short notice. Sam the technician is super.. I will continue to use them and will always recommend..

Sa
Review №14

Great company to work for, they treat their employees and customers as family, and their pricing options let customers select the best price and warranty for what they are looking for. As a result, Coolbreeze1250 has some of the fewest callbacks of any company I’ve ever worked for, they allow us to take our time on the calls and do the best job possible to ensure the customer is happy, and happier when we don’t have to come back! If you’re looking for a great place to work or a great place to work for you, this is it!

do
Review №15

I cant say enough about Cool Breeze 1250. We had both systems replaced up and downstairs. Stephen have us a very precise quote, no surprised. Yes it was costly but worth every penny. For two days we had 5to 6 employees on the third half day just 2 employees to finish up. 2 complete units replaced in 2.5 days. Every employee was knowledgeable friendly and hard working. Could not have had a better experience they even vacuumed before they left.Thank you for everything

ch
Review №16

Called them in the morning about an issue with one of my AC units going dead. They were out to the house at 2:00. I had eliminated a number of the possible problems, and narrowed it down to the most likely culprit, which involves an electrical problem feeding the condenser pump. Sam confirmed everything and helped get a temporary fix in place and the AC up and running so I can investigate the electrical circuit issue further.The customer service person in the morning was very helpful and Sam was very knowledgeable and friendly. I trust these folks and will have them back to do some routine maintenance on both units later this summer. Solid company. Good people. A+

Na
Review №17

Sam was great! He diagonsed a problem that 2 other companies had failed to do. I will always call Cool Breeze 1250.

As
Review №18

These guys were wonderful! The office staff and service engineers were so nice. They did a fantastic job. We were happy with the price as well. They came out, diagnosed our problem, and had it fixed within a day. Would definitely use them again!!!

Kv
Review №19

We had trouble with one of our two home units this past week ...these gentlemen came the very next morning after a late call the night before. Courteous and Professional. Stephen Bagby came out himself to take care of and explain other issues. He installed parts quickly as promised. We are very pleased with the service we received and are happy to have a good company do our seasonal maintenance for us!Thank you, Stephen, and all the kind folks at Cool Breeze!

ro
Review №20

Sam Sonday is an excellent technician. Respected the covid guidelines and solved our problem that made a 100% improvement in our heating. Cool Breeze will,be our go to heating company.

Lo
Review №21

Great timing and service! I called and their technician Sam came and identified the problem quickly and accurately. Very personable company that is responsive. Good company 😊

Je
Review №22

Had them remove a birds nest from my vent and put a vent cage up to prevent any more nests. Cost over 600 because it included special cleaning. They came and put on the vent covers without removing the nest. They sent someone back out to remove nest but that was over 6 months ago and I still smell the nest so I do not think it was cleaned which is a health issue. The second crew just took out the nest and didnt clean. I confirmed with both crews what I had paid for and thought was occurring and they concurred but neither did the complete job I paid for.

NI
Review №23

Moved into a new house with 3 kids and a wife 3 weeks ago. Called and told them the issues with the AC that was installed in 2019 prior to moving in. Absolutely no help and was basically told it was on me to fix it. Awful customer service and had to call back numerous times due to never getting called back. If it was an option I would give zero stars.

Er
Review №24

Our AC started blowing warm air last night. I entered a service request online hoping to hear back today. To my surprise, I received a text at 9:30pm from Kesia asking about my problem and how Cool Breeze could help. I asked for an early appointment this morning (because we LOVE our AC!). I received a text at 8am advising that their representative Stephen was on his way. Stephen was prompt, efficient and considerate. I fully expected to have to replace our unit since it’s 15 years old, and I told Stephen as much. But rather than taking advantage of that, he took the time to thoroughly explain why the unit itself was still good, our options for repair and the different prices associated with each option. By 10am, our AC was up and running, and we have found our forever HVAC company!

Ni
Review №25

I could not have asked for better service. Everything was explained to me in detail before any work was performed. Before I knew it my house was at a comfortable temperature again. I cant thank you enough!

Ap
Review №26

It never fails we ALWAYS have HVAC issues after hours! We were able to get evening after hours service for our problem and now will have a cool house to sleep in tonight! So thankful, we now have an HVAC company for our Kernersville home

Mo
Review №27

Cool Breeze replaced our 36 year old duct work. The job was done with a great attention to detail and the workmanship was exceptional. I was very impressed with Stephens willingness to work with me as I added additional services during the course of the install. His team showed up on time and conducted their work in very professional manner. Additionally, Stephen has been helping me on another related matter and has shown great flexibility in his schedule to help accommodate our needs. I will certainly think of Cool Breeze first for my future heating and cooling needs. Job well done!

Na
Review №28

Just had my ducts cleaned and an Air Scrubber installed, the guys did a great job they were on Time and worked the entire time, no playing around. will recommend Cool Breeze 1250 to all my friends, thanks Cool Breeze 1250 for a job well done.

Jo
Review №29

They came in checked on everything, very efficient, professional and great pricing. I set up a service agreement with them so they can take care of us for the foreseeable future. Thank you cool breeze 1250.

Da
Review №30

We had a cooling emergency, it was 81° in our house On Sunday afternoon. I called and left a voicemail and two hours later I received a phone call to schedule my appointment at 0800 Monday morning. Stephen Bagby Came to our house and was fantastic! He had us up and running in no time and it did not cost an arm and a leg. I was so impressed that I asked him to give me a quote for replacing my entire unit in the spring. Would definitely recommend cool breeze for any heating and air need!

Si
Review №31

Stephen came in and checked both of our systems to make sure they were working properly. We set up a maintenance agreement that is a very fair price for the amount of benefits you receive! Very efficient work! Thanks again!

St
Review №32

5 star service. 5 star company. From the people answering the phones to the technicians. Everyone treated us excellent. All of our questions answered and never disappointed. I will recommend them for anyone looking for HVAC needs. Thanks!!!!

Fr
Review №33

My experience with Cool Breeze was a nothing short of exceptional. The representative that performed the wonderful service was knowledgeable about the task at hand. The representative had a good personality, dressed in uniform, had a professional demeanor, was punctual and maintained eye contact, which is important. He also had good social and communication skills that made me feel comfortable. I rate Cool Breeze a 5 star. Thank you for your services and I plan on recommending your company to others.

Pa
Review №34

Noel V did a great job today giving our heating/cooling unit a Spring checkup. He was very thorough and quite personable. Always a pleasure dealing with Cool Breeze.

Mi
Review №35

They got out to our house the day of our emergency and were very professional! I really enjoyed the way they send text messages communicating when on the way and following up. Very happy and pleased with the prompt service we received. Would definitely recommend!

Je
Review №36

This company is amazing! They work fast and efficiently. Very courteous and answers all your questions. They take their time and care about their customers!!!

Wi
Review №37

I needed to replace my 35 year old heating and air conditioning system!Cool Breeze staff was quick to respond, evaluated the our house for best fit and offered excellent pricing and service options! Best of three bids, competitive prices and exceptional service. New system installed in less than a week ! Everything is “ COOL “ now.Great Service! Will

Ch
Review №38

Stephen was great. Very friendly and efficient. He explained why I was having problems and gave me some options instead of pushing something on me that I wasnt ready for. I would recommend cool breeze to anyone. Great experience

Bo
Review №39

Felix was a great technician. He had to come back the next day after it was realized that they didnt have the part we needed on the first visit. He came after hours and made sure we had heat that night. Great folks!

Ga
Review №40

Great company! They came to our house to add an A/C unit and a new heater. Very good work ethic, Stephen took his time to do the job right and didnt rush through/cut corners. Price was just right too. Overall, great company and great workmanship. Very highly recommended!

Ma
Review №41

I needed a HVAC service tech for a rental property last month and was out of town. Found Cool Breeze on Google with good reviews. The tech replaced the defrost control board ($80 supply house) and I was charged $565 for service call with proposed recommended extra service for same call for $1500. The unit continued having same issues. I would have called CB back but after the billing me so much for a simple 20 minute board swap, I called another company and after several system tests the compressor was determined to be at issue. I got a second opinion with same diagnosis. Replaced unit. Im not saying the control bd was or wasnt bad - just that I was (imo) way over charged for basic parts and service and the proposal for the $1500 better fix on a 12 year old system triggered all my sense-of-fairness and good faith alarms. I can not recommend for service calls on HVAC systems. But if you do - be very LEARY of their good $$ - better$$$ - best $$$$$ service call pricing proposals. Not industry standard imo and borders on predatory for unsuspecting customers.

Th
Review №42

I just called this morning with a problem. These guys were out in about 30 minutes after the call and got it fixed. Cant ask for better or quicker. I am very pleased with their service. I will recommend them to anyone. I have had other services in the past that charged a lot and did little. A different story here with Cool Breeze. Very friendly and professional service. Nice personalities and great attitudes.

Ri
Review №43

What a great company! Stephen came to my house and fixed my furnace> He told me it just needed a good cleaning and nothing was broken. You dont find that much honesty these days and It was nice to see there are still people out there that are! I recommend then to anyone!!

Th
Review №44

Incredibly helpful and professional people! You can tell they really care. Kesia was willing to listen about a problem already diagnosed, and help me figure out how to get York to locate and honor a 10 year warranty on an eight-year-old evaporator coil installed by the previous homeowner, a warranty that three other contractors and distributors could not or would not help me get sorted out. Steven found the replacement in Greensboro and got it installed within 2 days, just before the first Heatwave! I sweltered through a couple afternoons and over a dozen phone calls before Cool Breeze was able to help me solve the problem in a couple of hours. Bravo Cool Breeze! Good people make a good company.

Pr
Review №45

I have used Cool Breeze for service and an installation of a mini split system. He and his assistants are the cleanest service men I have ever used. Their work is very thorough, and effective. If he suggests a form of repair, listen to him; because eventually you will need to do what he suggests. I will not use anyone else for various reasons, however trust is at the top of my list.

Pr
Review №46

I was referred to Cool Breeze from a family member and very thankful that they did. Cool Breeze saved me from a very uncomfortable summer last year in July. The forecast was 95 and higher all week when my unit stopped working.Stephen possesses excellent communication skills which is advantageous for effective problem solving abilities. He is a good listener and explained all of my questions in detail. His professionalism continued during my most stressful situation but his confidence was reassuring.I would defiantly recommend Cool Breeze to all my neighbors, friends and family.

er
Review №47

I called at 9 AM needed a tech out by 12:30, the tech showed up introduced himself, was professionally and showed up exactly on time, was very polite very knowledgeable and I would definitely recommend this company for air-conditioning Repair.

Pe
Review №48

They did it right the first time! My heating unit failed again. Rather than call the original repair company back AGAIN, I called Cool Breeze. #oneanddone. I plan on using them for all my future HVAC needs!!

Br
Review №49

Matt was the person that provided excellent service! As a first time home owner, Matt took the time to explain what was going on with my unit. I have a thorough understanding of how capacitors work and its function with in my unit. Matt even took the time to program my thermostat. This company as a whole is very user friendly as they were able to accommodate my work schedule. Will I use them again...I most certainly will and you should too!Thanks cool breeze for providing outstanding service.

Jo
Review №50

We sincerely appreciate the service Cool Breeze provided. Even though they were booked up for the day they came out at 10:30pm after all their other appointments and fixed our air conditioning! When it turned out not to be a huge issue, they were honest about what the problem was, and gave us several options. Everything was fast, professional, and fair. Definitely will use them again.

sa
Review №51

I loved my experience with Cool Breeze 1250 Heating & Cooling, Inc.! I live in an old house with an oil and heat pump furnace.The owner of Cool Breeze is a relatively young person. I hesitated to request services from this company because I thought he might lack experience in working with oil furnaces. I am happy to say that he exceeded my expectations. He is very knowledgeable and professional. In no time my furnace was no longer blowing cool air, but nice warm air. Everything was back to normal.I would highly recommend this company.

Ke
Review №52

My air conditioning went out on Tuesday night. With temperatures expected to rise into the upper 80s the next day, I was a bit concerned. I called Stephen at Cool Breeze around 8:00 Wednesday morning. He was able to fit me in on short notice and had everything working by 4:00! Great service! I would highly recommend Cool Breeze!

An
Review №53

Service was amazing! We had no A/C working. They were the only company willing to come out after 6. The tech stayed until after 12am and made sure the unit was working properly before leaving. I highly recommend this company.

My
Review №54

This guy is the best! If you want to be sure you are taken great care of with quality equipment and unbeatable service, This is the place to call. I just wished I would have found them sooner! No way will I ever call anyone else.Thanks so much Stephen!

Ro
Review №55

We were having issues with our old AC unit. Stephen came out and cleaned the unit, as well as made recommendations for an upgrade based on the specific condition of our unit. He did a fantastic job, and the cleaning he gave our unit gave us the first real taste of air conditioning weve ever had in this house! Very honest and forthright about the details of our AC system, and no pressure sales tactics or anything. Would highly recommend Cool Breeze to anybody looking for an honest repairman to work on their system at a fair price.

Sa
Review №56

This guy is the best. He is punctual, thorough, and explains things clearly. He has replaced some parts on my A/C and furnace, and let me know clearly why they needed to be replaced and what would happen, in time, if I choose not to replace the items. My system is 12 years old and runs perfectly, thanks to Stephan.I have used Logan for years, but would get a different technician every time. I didnt like that. Stephan knows my system well, since he has serviced it for years.Why would I go to somebody else?He is the best.

Ga
Review №57

Let me tell you Stephen is the best havoc guy in town. Very reasonably priced shows up and does a fantastic job highly recommend!!! I will be more than happy to use him on any other issues I have on my house:) thanks

Sh
Review №58

Highly recommend Stephan and Cool Breeze. We needed heat and A/C replacement. and had two other companies give us quotes; they were all comparable. Stephans presentation was professional, easy to understand and his overall demeanor was a factor in our decision. The installation was completed as promised with one necessary re-visit after the inspection. Since we are from Maine, we didnt have a lot of experience with the units and relied on word of mouth to find a reputable company. We were not disappointed. Thank you Stephan!

Er
Review №59

Cool Breeze was very professional an timely. They were able to service my unit at a reasonable cost. The technician, Stephen,was friendly and gave me a fair price. I would definitely use Cool Breeze again.

Ja
Review №60

Stephen did an awesome job. Got me back up and going in no time with a replacement wire box for my ac unit.

Ri
Review №61

Very professional, very polite. Same day response. Back the next morning with a complete refit of the furnace. Two guys, 6 hours. Very reasonable total charge.They took time cleaning up behind the repair. They even installed a free Carbon Monoxide Detector. A nice little bonus.

Te
Review №62

Friendly, professional, timely and very knowledgeable. They provided a complete evaluation of the problem and offered solutions. I highly recommend Cool Breeze 1250.

Ba
Review №63

Cool Breeze is who I turn to for my heating and cooling needs. Im impressed with their knowledge and affordable prices. Most importantly, I know Im dealing with an honest businessman. Like a lot of us, I dont have the expertise to do the work myself so I know Im going to have to pay someone and with Cool Breeze its nice to know that Im dealing with someone honest!

To
Review №64

Cool Breeze 1250 goes above and beyond. They truly care about the customer. We a maintenance contract to service our HVAC system at our shop in Greensboro. Very reasonably priced and great customer service. I highly recommend Cool Breeze 1250 for all of your heating and air conditioning needs!

ma
Review №65

Just had seasonal maintenance performed on my HVAC system by Noel V -- great experience. He was courteous, professional and thorough. Cool Breeze consistently provides excellent service. Thank you.

Sh
Review №66

Very professional and trustworthy. I received a response within an hour of my initial inquiry and they came out the very next day to discuss my options. The installation happened within a week and the job was completed while I was at work! The whole experience was absolutely exceptional. I highly recommend Cool Breeze for any of your HVAC needs. This company earns an A + from me. You cant beat people who stand behind their work!

Za
Review №67

Quick turnaround time. Many pricing and payment options. Fast, professional, friendly service. Would definitely recommend

Da
Review №68

I called late in the day on 1/23/2017 asking if somebody could come out and look at our heating system and duct work. Cool Breeze was extremely accommodating and set up a appointment for early the next day between 8 AM and 8:30 AM. They texted me that they were on their way which was very nice. Stephen came right on time and was very polite, pleasant and professional. He fixed the problem for us without any trouble at all. I would highly recommend Cool Breeze to all my friends and neighbors. We will have them maintain our a/c and heating systems from now on!

DE
Review №69

WE HAD AN EMERGENCY AND STEVE CAME OUT WITH HIS ASSISTANT AND SAVED US!! CAME OUT AFTER HOURS AND WE ARE VERY APPRECIATIVE! THANK YOU FOR YOUR HARD WORK AND FOR KEEPING US FROM GETTING HEAT STROKE!

Wi
Review №70

Couldnt have been happier! Fast response time, professional and the price ended up being cheaper than the initial quote. Would definitely recommend!

Ty
Review №71

The service call didnt go as well as wed hoped. Although they came out on such short notice which was great, i cant help but feel they failed to deliver quality service. For example, they didnt tell me the PSI levels of my system and how many pounds of freon i would need, but instead quoted me $440 to recharge my system when freon is only some $60/lb. In addition, they claimed my uncased A type evaporator coil had a leak and instead of offering to track down the leak, repair it, or even offer leak stop, they immediately jumped to replacing it. Once they offered to replace it, they quoted me several different options which ranged from $2000 to $4000 which were named platinum, gold, silver, band-aid, which was salesy and overpriced in my opinion after calling around after. Their hospitality was great, but i was dissatisfied so i left a one star. Ive changed it to a three star due to the fact that they refunded us our service call and mailed us a heart felt letter with apologies. These are probably good people, but should definitely work on their sales approach.

St
Review №72

Cool Breeze has done work for us several times and we are now on a maintenance contract with them. Stephen is punctual and polite. I like to follow him as he checks each system, and end up asking lots of questions which he never minds answering. He treats our systems carefully and gently- which may sound a little silly when talking about HVAC systems, but I appreciate someone who is considerate of my property.

Si
Review №73

Very great service, and a great response time technician, was very polite and informative on what was going on and how it could be repaired... I would refer anyone to this company keep up the great work I dont remeber the gentlemans name, but he just left.. great conversation.. you guys and your staff Rock!!!

Je
Review №74

Stephen and Cool Breeze provided my family with excellent service in a time of need. When you lose heat in the middle of December on a weekend with 6 people in your home your first concern is how fast can I get the heat restored and how much is it going to cost. I am somewhat technical so I checked the error codes on my unit and understood what wasn’t working but the cause was difficult to diagnose. I called a tech at another company to come out to our home, and after a 10 minute check he said I needed a $350 part and it would take about three days. I paid him his service fee for coming and looked for someone else. I ended up calling Cool Breeze after my wife suggested it, and Im SO glad I did, because their service rate for coming out was 25% cheaper than others listed. Not only that, but he came that Sunday afternoon and took the time to talk me through what he saw and thoroughly serviced the parts that were related to the cause of the unit not working. His attention to detail found the cause of the problem, and this repair cost no more than the service charge. Our heat was restored along with my assurance in repairmen. I later signed up for a yearly maintenance agreement and have had no issues since. Mr. Bagby and Cool Breezes attention to detail, experience and his honest approach to his work is why I highly recommend him to anyone.

Mi
Review №75

Steven from Cool Breeze was amazing. Air conditioning went out on a day temperatures were at 98 during the day. Called him and he came out right away fixed the issue within an hour. Very reasonably priced, great customer service!! Would definitely recommend. Mindy, Kernersville

Ma
Review №76

I contacted Cool Breeze 1250 late on a Saturday night with a non-emergency issue expecting to leave a voicemail. To my surprise, Stephen answered the phone. He was polite and promptly scheduled an appointment for me first thing Monday morning. Stephen and Matt arrived as scheduled and tended to my furnace, even having the parts on hand to make the repair. I am very happy with the service and will contact Cool Breeze 1250 for my future HVAC needs.

Tr
Review №77

Steven got my gas logs running after I had went out and bought a propane tank. He fixed the sparker and made all the connections to the gas line. He does quality work and I know because he put a new system in for my parents. I recommend him to anyone.

c
Review №78

After installing new windows, I had a humidity problem in my split level house. 5 or 6 A/C companies looked at it and had no idea what to do. Stephen took the time and investigated and he came up with solutions. I am grateful for his diligence and service. Highly recommend.

Ra
Review №79

I have used Cool Breeze for my own home and for my remodel projects. They are always courteous, efficient, and priced fairly. I highly recommend them to all my friends and customers.

Mi
Review №80

Stephen did a fantastic job! My A.C went out over the 4th of July weekend. I wasnt home at the time, but my daughter was. He was able to come over right away. He did an incredibly thorough job servicing my system. Produced a detailed report explaining exactly what was done and what was needed. This was typed to! Most times you have no idea what was done because of bad hand writing. Stephen was courteous and very professional. I will be going to Cool Breeze for all my heat pump needs in the future. Thank You Cool Breeze!!!!

Sh
Review №81

Stephen was very nice and professional. He diagnosed the problem and gave me options on repairs. And he didnt rush me to make a decision right then since I needed to contact my husband.

Me
Review №82

I always have very positive experiences with each person I come in contact with at this company. Everyone is so friendly, super helpful, and able to repair units quickly. Would definitely recommend.

Bo
Review №83

Amazing high quality, thoughtfulness and commitment. This company makes service worth the value, time and effort.

Al
Review №84

Horrible. It was the middle of the summer when we used their service. It was OVER 90 DEGREES IN THE HOME and they knew there where children and animals. They said they would come in between 8 and 12 and the person came at 3. They charged us over 300 dollars for a 40 dollar part we found on Amazon. If you want good service, dont use this company. I will never use them again and I will warn every single human being against these scammers.

Ro
Review №85

The on time professional service was excellent! He did a lot in a timely manner. We greatly appreciate the maintenance service. Stephen was very informative as well.

L
Review №86

Stephen is WONDERFUL!!!! He will definitely be our HVAC person from now on! We have a room that is constantly hot or cold depending on the season but Stephen was able to give us a great solution and he is flexible with when we want to proceed. Definitely would recommend!!!!

Be
Review №87

In the beginning these guys were outstanding, but I have been less impressed of late. First one of their technicians set my system to emergency heat, which I didnt realize until the second service later that year Then last year after paying my annual maintenance fees in May I was charged more in fall, due to their previous billing error (I am happy to pay what I owe, but less enthused about unexpected expenses)Then more recently we are selling our house and the due diligence pointed out something to do with HVAC. As a loyal customer on an annual maintenance plan for several years I forwarded the recommendations and estimate to Cool Breeze, but the original estimate from buyers HVAC people was $455 and Cool Breeze wanted to charge $585. Theres no way I am prepared to pay that much more for work on a house I will no longer even own, and am disappointed that they didnt at least price match the other quote. I have always highly recommended them in the past, but no longer feel like I can.

An
Review №88

They are so honest and gave me a very fair price. I really appreciate knowing I have a company I can trust and highly recommended them!

Sa
Review №89

Very prompt, professional, and courteous! Kesia was awesome and stayed in touch with me throughout the day, I was very stressed out from the move we had made into a new home. We discovered quickly that the heat upstairs was out. Stephen drove to our home in a the evening and was able to fix it!

A
Review №90

Wow! This company deserves all the praise in the world. Kesia was super helpful and responsive from the very start. I had jumped through the hoops with two previous companies (and endured 10 days of no AC) before finally giving Cool Breeze a call. Other companies told me that it would be several days before they could get the parts I needed and come out for repairs; Cool Breeze went to get the parts the same day and came out to fix my AC soon thereafter. Stephen and Kesia, my family is truly grateful to you both for your service. I will happily recommend Cool Breeze to any and everyone needing HVAC services!

Ki
Review №91

Owner is a very nice person to deal with and has worked with us to make sure our experience with the company was nice. Thanks so much Mr. Bagby

Ch
Review №92

Absolutely phenominal experience. Went above and beyond expectations and price was competitive to others estimates. I have recommended this company to my co-workers and friends and plan to use them for all of my future heating and cooling needs.

co
Review №93

My experience with Cool Breeze 1250 Heating & Cooling was very satisfying. The service was professional and knowledgeable. I recommend this establishment to everyone that is in need of heating or cooling repairs.

Si
Review №94

Cool breeze came to my rescue, resolved my air conditioning problem efficiently and Quickly. The technician was courteous and customer friendly!! The price was good too!!! Cool breeze has my business and my friends too!

Jo
Review №95

We are a remodeling business and often introduce Cool Breeze to our homeowners. They love them and we love working with them. Great business practices, great pricing, and fast service. Thanks for the experience.

As
Review №96

I rarely post reviews however I must say I was very pleased with service from this company. When I called to schedule a service appointment the lady was very friendly which is a A+ in my book AND Stephen the service technician was very nice and helpful with getting my system up and running. I will definitely keep this company on retainer for my HVAC needs!

Yv
Review №97

Stephen and Matt were very professional and did a great job installing the new HVAC system. Im totally satisfied with the service. Great experience.

VL
Review №98

These guys were great. Very fast response time, took care of my problem without overcharging me. I will definitely be using them again.

Do
Review №99

Responded promptly, communicated well, reasonably priced. Glad to do business with them!

Ch
Review №100

Very professional! They were helpful, courteous and punctual. Would definitely recommend their services.

Information
92 Photos
100 Comments
4.8 Rating
  • Address:305 Pineview Dr, Kernersville, NC 27284, United States
  • Site:http://coolbreezehvacservice.com/
  • Phone:+1 336-497-1250
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Furnace repair service
  • Heating contractor
Working hours
  • Monday:7:30am–12am
  • Tuesday:7:30am–12am
  • Wednesday:7:30am–12am
  • Thursday:7:30am–12am
  • Friday:7:30am–12am
  • Saturday:7:30am–12am
  • Sunday:7:30am–12am
Highlights
  • Women-led:Yes
Offerings
  • Repair services:Yes
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