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Heritage Professional Landscaping and Maintenance
2816 #A, W 27th Ave, Kennewick, WA 99337, United States
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Heritage Professional Landscaping and Maintenance

Comments
Ed
Review №1

Wow! These guys do great work, and speedy also. Our yard never looked so good. They trimmed up all the bushes and trees, pulled weeds, and cleaned everything up. It wouldve taken us weeks to do the work.

Gr
Review №2

I had some landscaping rock delivered. Driver Kevin is amazing. On time, friendly, and professional. He always makes sure he drops the load exactly where I want it. Thank you.Laurie, in the office, is tremendous to work with. She works with me to schedule my delivery to match my schedule. Unlike other delivery services that I’ve used who give a 4 hour window of delivery, Heritage gives you a to the minute delivery time. Greatly appreciated.

Et
Review №3

Great customer service on the phone. Easy ordering. When my top soil was delivered, Kevin was a joy to work with! Thanks, Heritage!

Yo
Review №4

This is my second time using one of their products, this time I ordered bulk river rock. Their price is cheaper than the others. It wasn’t my first choice because the rock that I wanted is almost out and I need 3 yards max. Laurie helped me decide which rock would be a perfect replacement and was patient with me. The delivery day and time was also convenient to me and they were in a right time frame that I was expecting my order would come. The driver drop my 3 yards of river rock in a neat manner, it wasn’t scattered nor occupied the whole 3rd spot of our driveway. I will definitely recommend this business to my friends.

Jo
Review №5

As a member of the Tri-City Rose Society Ive worked with Laurie for many years. Heritage Nursery was always a major supporter for our Annual Rose Show and they were always there to help support us in fundraising efforts and providing programs for our meetings. As an individual consumer, my past purchases from the Heritage Nursery years are still healthy and prolific! Now that it is just Landscaping and Maintenance, we care for our yard with the bark mulch. Laurie took time to answer my questions and helped me decide what would best meet my needs. Great product and great outcome!

Ti
Review №6

Put a request for landscaping and patio quote from this business! I did receive a call and an appointment. The gentleman showed up not prepared at all. Asked me to email him the dimensions of my house and property and he would come back to measure everything! What hell did you come to my house if you are not going to give me a quote for my job. I sent him over the information he needed via email and then the company ghosted me! I guess my job was not big enough for them to give me a quote. I do not recommend this company at all and I will never do business with them again. I found a better company and they actually started doing work that I requested.

Ja
Review №7

Great communication, great price and prompt, on time delivery. All around great service!!

Se
Review №8

Heritage delivered a ton of high quality Top Soil, Pine Bark, and Sand. Laurie was very helpful in scheduling the delivery and working with me to get the proper materials coordinated. Kevin is a professional when it comes to transport and delivery, and was kind enough to lend me a tarp to help keep it separated. Exceptional service! I will be working with them again!

Ka
Review №9

Absolutely great experience! These guys know their stuff. We went from a bare dirt lot to a beautiful low maintenance yard in just a few weeks. Rock walls, shrubs, trees, and a fire pit! Thank you Randy and the rest of the Heritage team! We love our yard!

Ji
Review №10

I have always received professional service from Heritage. I have spoke with Laurie many times on the phone over the last couple of years to get bulk materials delivered. Kevin is always the one that delivers and always professional and engaging on what ever project we are working on at the time. I will use Heritage again and again for all my bulk material needs.

Ri
Review №11

My husband and I are very happy with the outcome of the landscaping. They builta fire pit area with retaining wall, leveled grass area and added sod, edged, and installed a meandering creek bed. After getting bids and meeting with three companies we know without a doubt we made the right choice by choosing to have Heritage do our landscaping. We worked with Matt to come up with the design and he was very patient while we revised the plan multiple times and even added on last minute. Matt was easy to work with and we appreciated his flexibility and professionalism.Also the crew that was here working, Daniel, Andy, Eric and Jaime was excellent. They were hardworking, professional, and respectful. They are excellent at what they do and if we need something adjusted or added in the future we would request they be the crew that was sent.We would choose heritage again if we wanted more landscaping or to add anything.

Al
Review №12

I was very impressed with their kindness, exceptional customer service, prompt response and overall value. I highly recommend Heritage and will be returning when we need anything for our landscaping.

M
Review №13

Laurie & Kevin were professional with my phone order and delivery was on time! Thanks for the quick turn around on getting my supplies in line.

Ed
Review №14

Horrible company to work for as they pay new employees the same if not more than what they pay employees that have been there 5+ years. Please look else where for your services as they’ll probably turn out better due to the fact the turn over rate is ridiculously high at this company and they have inexperienced workers and save yourself the trouble.

Sa
Review №15

Great company - our experience was 5 star! Finally found a landscaping company that listens, responds AND delivers on-time! They showed up early, did exactly as we asked, responded immediately to extra requests and completed the job quickly! Very impressed and pleased with their work! Definitely recommend! 👏🏻🙌🏻⭐️

Al
Review №16

Excellent follow up on order, perfect timing on delivery as promised

Bo
Review №17

I called and spoke to Laurie for the purpose of getting some decorative bark for our yard...not a particularly big job. Notwithstanding the fact that it was not a big job, the level of customer service was excellent. And Kevin, the delivery person, was every bit as professional and personable. It was a pleasure to deal with them. They are wonderful representatives of Heritage.

De
Review №18

We have always done business with them since we moved here 4 years ago and I find them to be very helpful and reasonably priced. Also the staff is very friendly and responsive. Products and good quality also. We really like them.

Mi
Review №19

We had 2 yards of gravel delivered. Laurie was very responsive in scheduling the delivery and Kevin the delivery guy was very professional. I was actually amazed at how close he got to where I needed the gravel because there were several obstacles.

Sh
Review №20

I appreciated their patience when we had to change the delivery date. They were flexible and got the delivery set for the next open spot. The driver was on time and very courteous

Da
Review №21

So professional and friendly! Great products and knowledgeable staff. We ordered bark right before closing, they answered all our questions and they delivered the next day

Be
Review №22

Great people.

Er
Review №23

Not friendly or helpful. It was like I was bothering the lady.

De
Review №24

Laurie and Kevin were absolutely wonderful! I will be calling on Heritage in the future. Perfect!!

Ra
Review №25

The field crews are not professional and and slack off when they maintain the back area of apts. They dont know how to properly use a weed whacker; they hack the grass edges, pivot and tear up grass, leave lawn debris all over sidewalks, and when leaf blowers are used they dont pay attention to their surroundings; like when residents are walking to/from their car to their building.

Ti
Review №26

We contacted Heritage for playground chips for under our kids play set. They were very accommodating and great at communicating back and forth with me. The driver contacted me directly to discuss the delivery, and time changes. Overall I was extremely pleased with my experience with Heritage and would use their services for future needs.

J
Review №27

We have been doing business with Heritage for over 9 years and we love this place! 99% of our interactions are with Tisha. Its so nice to actually call a business and have the person you talk to be; happy that your calling (not act like you are bothering them), cheerful, and helpful. We appreciate your wonderful Customer Service!

An
Review №28

Mounts Lock & Key, and several of us personally, have used Heritage for years. They have always been a great company to do buisness with. The employees are always friendly and courteous. When we needed rock or dirt delivered it was always prompt and hassle free. Thank you guys for being such a great company and providing quality service!

Su
Review №29

Fast friendly service

Am
Review №30

Best price on river rock and EXCELLENT customer service from first phone call, delivery and follow-up. Thanks!

Am
Review №31

Weve worked with Heritage Landscaping since 1994, and have enjoyed a great and long lasting relationship. Their landscape and design work is top notch, and we really appreciate the professionalism of all of their staff!

G
Review №32

NOT HONEST. PERFORM IRRIGATION WORK THAT BREAKS AND WILL NOT MAKE IT RIGHT. APPALLED AT THE BUSINESS PRACTICES HERE. Guess they have so many customers they don’t care? Advise you seek any landscaping, irrigation services elsewhere. BUYER BEWARE.

Ju
Review №33

The employees blew away all of the mulch I had just spread over my garden and laughed when I told them to stop blowing debris into my rabbit hutch with their leaf blowers. They are rude, disrespectful human garbage. I would never recommend this company to anyone unless you like throwing money away.

Mo
Review №34

Really great friendly staff! Highly recommend!

Ja
Review №35

Professional landscaping. Excellent results.

Di
Review №36

What a great nursery. It has a lovely gift store and are very knowledgeable. They serve organic need coffee thats wonderful.Will do business again. T

Mi
Review №37

Have had great experience here they have a great 60/40 blend of garden soil cheap and grows plants big.

Ju
Review №38

Heritage is an amazing company to work with for your landscaping design needs! Friendly staff, advanced technology, and experience are things that will jump out when you hire Heritage for your project needs!

ca
Review №39

Heritage Professional Landscaping does an excellent job taking care of the grounds in our neighborhood! They look great and the employees are always very professional!

Da
Review №40

We called and talked to Randy on the phone about some tree removal and different types of trees we could purchase from this nursery and also maintenance on one of our other trees. He said he’d be available anytime in that day. We called a few hours later when we were free and he said he had gotten busy so he’d get back to us that afternoon. Well afternoon came and went with no call. So I called back. He apologized and said he’d be out the next day. We agreed on a time. That time and went without so much as a phone call. We will be taking our business elsewhere. There are multiple nurseries in the tri-cities with the same product that value their customers and can keep appointments.

Vi
Review №41

Great service. Friendly people. BeUtiful bark.

Ti
Review №42

Heritage Landscaping is a locally owned company who cares about being a part of the community. The have been around a long time and they do great work. I hope they stick around for a long time.

Jo
Review №43

Heritage Landscaping is a great company to work with. I have been doing business with them for 5 years now and i have always been extremely satisfied with their professionalism, quality of work and customer service.

Ly
Review №44

A great place to find just that right plant.

si
Review №45

Heritage is a great company to work with. Good people and very professional

Ka
Review №46

Great place to get hard to find plants

Su
Review №47

We are so happy with all the services that Heritage Landscaping provides for Island View Apartments. We get so many complaints on our landscaping here and I can confidentially give the credit to Heritage Landscaping!

Ta
Review №48

Never bringing my business here again thanks to whatever worker you have working named Teesha or Tisha. Very rude!!! Sounded like maybe her bad day was brought into work.

ni
Review №49

I had an experience with this company while they working for Oxford Suites. The gentleman parked is work truck directley in the way of my U Haul. When i asked to move he told he couldnt move the truck for 2 hours because he was busy. It took me having to call the corporate office and waste 30 minutes just to get the truck moved. What a horriable way to repersent the brand!

Ro
Review №50

I had purchased a lemon plant assortment from them. Looked on their website and found out they had changed to only commercial landscaping. No more retail.

De
Review №51

Pics worth a thousand bucks, man.

ro
Review №52

Very helpful and quick. Staff friendly!

Ja
Review №53

Tisha is the worst worker possible for this company so rude! Taking my business elsewhere...

Li
Review №54

Provided prompt, professional landscape maintenance at a reasonable price. My lawn has never looked better!

je
Review №55

Heritage staff were not knowledgable and provided misinformation regarding the cost of sprinkler blowouts. Then I never received a bill until 5 mo. later for nearly twice as much and a threat to report me to a credit agency. Verify any conversations with a written estimate. Their rates are exhorbitant! The sprinkler blowout rates out about $130/hr!I will not recommend them to anyone.

Ri
Review №56

While snow plowing they were yelling a flipping off customer cars at the maveriks gas station. Very unprofessional employees.

Ni
Review №57

Have a contract with this company and I had to do extra to get snow off our walk ways. Other places go far and beyond and shovel walk way. This winter storm we had sucked. it wasnt fun to fix there mistake.

Lo
Review №58

Using employees to up your ratings!!! Good job.

De
Review №59

Horrible experience with Teesha very unprofessional

Ma
Review №60

Found everything that I needed!

WA
Review №61

Bad attitude employee who pick up the phone, very rude and shouldnt even work there. Sorry for this company who has the employee like this!!very poor service

do
Review №62

Very efficient and fast.

Du
Review №63

High prices low choices compared to other local companies

Ro
Review №64

Use to buy all my shrubs s from this place

Je
Review №65

Terrible receptionist.

Go
Review №66

Heritage Professional Landscaping & Maintenance

Information
100 Photos
66 Comments
3.8 Rating
  • Address:2816 #A, W 27th Ave, Kennewick, WA 99337, United States
  • Site:http://heritagelandscaping.com/
  • Phone:+1 509-586-0744
Categories
  • Lawn care service
  • Landscape designer
  • Landscaper
  • Pest control service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Service options
  • On-site services:Yes
  • Online estimates:No
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