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Frontier Title & Escrow Company
6921 Crosswind Blvd, Kennewick, WA 99336, United States
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Frontier Title & Escrow Company

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Ka
Review №1

My husband and I are first time home buyers and had an amazing experience with Frontier. From the very beginning, they stayed in constant communication and worked with us regarding our very busy schedules. As a young buyer, I did not feel shamed for asking questions regarding the process, but rather happily educated with the process. As soon as we entered the building, we felt welcomed and that took our anxiety away. I will use Frontier again and will refer all of my family and friends to use them as well. I can’t say enough good things about our experience. Thank you Frontier Title and Escrow for making our first time home buying experience a breeze! We appreciate you!

Ma
Review №2

DO NOT ALLOW FRONTIER TO DO YOUR HOME PURCHASE.They were kind, for sure, but failed at their job. Im not going to name the employee who did it, but... but...You imagine that when they receive the closing papers, you would think that the agent at Frontier would have actually looked at them. That is not true.In our case... Our lender, our blessed lender decided to include two absolutely ridiculous forms that required us to certify that our builder had provided us with certain guarantees and information. The builder had not in fact done so, and our person at Frontier should have known that or investigated.When I flat out refused to sign the form certifying that I had received something that I had not actually received, the Frontier employee was shocked. She couldnt believe that I would refuse to lie on a form, and told me Ive never seen a form like this... I doubt theyll fund the loan if you dont sign it. The builder said that the form was outdated and unnecessary. I would have thought that it was Frontiers responsibility to look through the papers to make sure everything was in order.Instead of being excited and happy and working hard those last 24 hours before closing, instead we were calling everyone and their mother (the lender, the builder, the selling agent, the FHA...), wondering if the loan would be funded and wondering when - or if! - we would get to actually close on the house.Frontier took something that should have been smooth and joyful and, by their lack of diligence, they turned it into a nightmare.Avoid Frontier at any cost. The next house we buy, we will not use them; in fact, if the seller insists, we will find another house.

Ge
Review №3

Outstanding service. Third company I called, first company to get me on the phone and get my questions answered. I was trying to find a company for my boss to handle a unique property situation. Turns out, they are one step ahead of all the other title companies in town and able to help! Thanks again for your quick and awesome service.Thanks Tammy!

LZ
Review №4

BE AWARE OF •••ROSA••• SHE WILL TRY HER BEST TO CONVINCE SELLER TO STOP SALE,TRY TO AVOID HER AT ALL COST.I don’t know why they allow people like that in places conducting this kind of business, they should be •••NEUTRAL••• in the process.Now i know why they schedule to sing seller one day and buyer the day after.

Me
Review №5

!!!.THEY ARE NOT INVESTOR FRIENDLY.!!!just know they will sabotage your deal even though there supposed to be neutral in the process, too many deals have fallen apart because of title companies.As i was coming in to give them a check I heard ROSA talking to the person selling me a house> WHY ARE YOU SELLING FOR (X) AMOUNT OF ($) (X) PROPERTY,She was like trying to convince my seller to stop the sale,NEVER GOING THERE AGAIN, and also i will see what legal options are out there because I don’t think they are allowed to do that.I don’t know if they all are like that in this Title and Escrow or if its only this lady whos name is ROSA.

El
Review №6

I think these is a good place but unfortunately i cant give 5 star review because i had a bad experience with ROSA.I don’t think it’s fare for her to get to try to convince sellers to stop the sale.Theirs business is to do research on tittle status and to take care of transactions.

Li
Review №7

We closed today on a re-fi and my Husband and I were very pleased with the service we received today with Tammy she was very professional and very sweet. I really enjoyed our short time together talking about life as she walked us through our stack of documents that we had to sign, she was quick but efficient and checked everything twice. I highly recommend using this title company to anyone looking to buy a home. Ask for Tammy!

Ka
Review №8

Closing experience was terrible. No phone call from frontier on closing time until 45 mins before. We got a text from our realtor instead. We were told they would call and give us information and instructions on wiring money over. Unprofessional. Closing officer was more concerned about catching up with the realtor than walking us through the closing process. Papers were just tossed at us to sign. Several miscommunication errors were made. We were told to wire X amount of money before the appointment in which we only had 45 minutes to do so. My fiance called and she pushed closing time back 30 mins. He gave our name and what we were doing. Our closing officer did not tell us to wait, instead she greeted us with So... how much did you wire? Well that is wrong. She knew what we were doing and did not even think to ask us the amount we were wiring. Again, we did not receive a phone call from frontier that day. She blamed the wrong amount on the loan officer who was not present. Dont blame the customer, talk too the loan officer and handle business on your end, not in front of the customer. I then received a phone call about 2 hours later stating they lost my wire amount. Then another phone call 10 minutes later saying that werent looking for my name, but my fiances?!?! We will NEVER go through frontier again or work with Summer again. Worst experience ever. We do not recommend working with Frontier.

Br
Review №9

Best service and prices. Summer is my go to closer.

K
Review №10

Done a few, very good customer service.

Je
Review №11

Thanks

Information
17 Photos
11 Comments
3.9 Rating
  • Address:6921 Crosswind Blvd, Kennewick, WA 99336, United States
  • Site:http://frontiertitle.biz/
  • Phone:+1 509-783-8828
Categories
  • Title company
  • Escrow service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:Closed
  • Sunday:Closed
From the business
  • Identifies as women-led:Yes
Planning
  • LGBTQ-friendly:Yes
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