The guys that came out were so nice. But...I have been waiting over 3 weeks for the estimate. Have made calls and am told they will email it to me by the end of the day.... still waiting. What happened to just being honest. If you dont want the job .... say so. If you cant find the equipment...say so. Its called honset customer service. Is that not a thing anymore?

It took only three hours for the crew at Rhodes to run a new gas line from the basement, up through the floor above, through the cabinet to the new gas stove top we had purchased. Everything is hidden and the stove top looks and works perfect. Cant ask for more than that. Great job guys!

Handled things professionally thank you

My old heater went out and chose Bob Rhodes Heating and Air to replace my old system. They did a great job installing the new unit, paid close attention to detail and answered any questions I had about the new system. They also worked with the PUD and took care of the energy efficiency rebates. My new system works great. I would recommend them on so many levels. One thing I like about this company is that I can trust they have Good employees who I can trust in my house as the work is taking place. I later had them install a gas tankless water heater which we love. This is a great company to have as your heating and air contractor and will be recommending to everyone.

Had my AC go out on August 1st of last year. Not only did they have someone out the next morning, but had the motor I needed in the truck with them. Everything was fixed quickly and for what I consider a very reasonable price.Both employees that came out to work were very polite and professional.I will not hesitate to call them again if I have any issues in the future.

This is the best Air Conditioning company in the Tri-Cities. Trust me, Ive been through them all. We had a bad system installed in our home by Campbell and Company and have had nothing but problems with it the last 7 years.It took so long to find a company that was willing to listen to me, understand my frustration, identify the problem and provide a solution .Bob Rhodes is #1

Always a good source for reliable service and cost! Very trustworthy and puts customer first!

Very fast and professional service. Was told my appointment was going to be from 4-6 and I got a phone call 5 min later saying they could be over in 20 min cause they had time. I would highly recommend the company to anyone!

Bob Rhodes Heating & Air is the only company I will use. Ive recommended them to friends and family.

Great employees, bad management

Perfect service! Came out on an emergency call on a Saturday morning and figured out the non-obvious issues with my HVAC system. Highly recommend

Thank you! Timely, efficient and communicative. I appreciate the prompt response and saving me thousands by identifying a simple fix and getting it done all within two hours. I cant say enough good things!

Our unit went out on a weekend and Bob came over personally to check it out. It ended up being a minor problem. It cost us less than $50. Another company wanted $100 look at it.

Honest and professional. Got the problem resolved quickly. I recommend these folks for heating and air issues.

Great installation without a hassle or mess. Competent technicians. Polite, helpful people. System works great. Great price. Very satisfied. Best in the business.

The technician did a good job for what was found to be wrong, but the older man would have done more or at least asked if I wanted a regular fall service while he was there. When the older man did my house on 59th, he even put a sticker on the unit, indicating it had been checked, since he knew I was selling it, same as this one. For the price I paid, am a little disappointed.

While I was gone, they came out to my home to do spring maintenance. They called and said I had a coil leak, and turned the power off to my thermostat. That would have been fine, until they said they couldnt come fix it for 9 days to fix it, and left my thermostat turned off with no plans to return. So I would have been without any central heat or air for a week and half and they told me it was going to be $3500 to fix. I had another company come out and sure enough....no leak found. Everything is running good and no issues...sick of dishonest HVAC companies.

We ended up having multiple issues with our heating in our house that they were able to diagnose and fix. Very knowledgeable technicians, i never felt like they were throwing parts in the dark trying to fix the problem. Even talked on the phone with vivint to resolve a thermostat issue which vivint was denying was being caused by their system but Bob rhodes insisted it was. I listened to them and let them install a new thermostat and problem fixed. Very happy with the service highly recommended.

The best in town. Wonderful people and service.

They scheduled me in quickly and he was careful and meticulous with the diagnostics. Very affordable!

Very nice and honest company. Fair prices, quick service and our tech Jason took the time to explain and answer our questions.

Great customer service and have fantastic products. Wouldnt go with anyone else in town!!!

They provide good service there on time to the service appointments

Good service and trustworthy employees

Outstanding knowledge and staff. Honest and genuine business!

After waiting 2 weeks for an appointment and not being available when they called I was told they would be out the following Monday. Monday comes around and then told it wont be for another week. Poor service and no apology. They certainly need a different person to work with the public. Not so much as a sorry. Very disappointed!

Had them install a fireplace blower. Eighteen mos later it quit working. Wife called and told them it quit working and asked if it was under warranty (as you do when youve spend $300 to have something installed and it quits working after 7 uses). They sent a repairman out who opened the door to it and said Yeah, that brand is only warrantied for a year, but you owe me $100 for coming out.HVAC companies are notorious for crp like this, but their manager gave me the middle finger when I called to say Cmon- your guy was here for 3 minutes and you want to charge me for a visit to tell me the blower isnt under warranty??Find a company wholl look at their paperwork to tell you the warranty has run out. It shouldnt cost you $100 for that information.

Quality work and friendly staff!

Does a great job always call them

Super professional, couldn’t have asked for better service.

Awesome! Got to me the same day on the hottest day of the year!

Good honest people. Fixed my AC unit for a great price.

I AM WANTING AN AIR CONDITIONING UNIT OF ATLEAST 16 SEERS. I LIVE IN A1440 SQFT HOUSE IN WEST PASCO. I DONT NEED THE HEATER PART OF IT.WOULD LIKE A PRICE FOR THE UNIT INSTALLED. THANK YOU.

Best prices and quick service!

AWESOME company & AMAZING people!!!

To busy to help..

Great people to work with!

Good honest service