The operators at the call center leave something to desired, but Tom & his attentive staff have been a pleasure to do business with for over half of my life.
Tom Finn and staff are very friendly, efficient and professional. It has been a pleasure to deal with this office and I would recommend them to anyone.
Customer service is awesome, with that being said my premiums are increasing every 6 months. I am seriously considering calling another company to see if I can get a lower rate. Ive been with Allstate for quite some time and my husband did get in an accident. What happened to accident forgiveness.My home owners is bundled and that has had gone up as well. Im frustrated with Allstate, it seems everytime they have a big ad campaign as they do right now, our premiums go up.
I received a letter in the mail from Mr.Finns office concerning a quote and 10% discount. I called the office to inquire and the staff took down my contact info and never called back! Its been about two weeks now
This agency went above and beyond to help me solve an issue. Not only resolved but got me a refundMy greatest thanks to Julie.
Great place for insurance. Always courteous and very easy to work with. Employee are always very pleasant to talk too.
I cannot speak more highly of the individuals over at Thomas Finns office! I have been with them for 3 years now and both the rates and service are second to none! I have worked very closely with Julie on several occasions and she is absolutely fantastic! I HIGHLY recommend you at least check them out when comparing!!!!
I have been a long time customer of the Tom Finn Agency. The office staff is extremely knowledgeable and friendly. They are happy to answer any questions I have had over the years and always provided my family with the best coverage possible. Your definitely in Good Hands with this agency!
Moving is stressful, and moving cross country even more so. Amanda made the entire process of switching my accounts from CA to NY seamless. Both on the phone and in person she was friendly,welcoming,knowledgeable and professional. Its that kind of service is why Ive been with ALLSTATE for 35 years! Excellence made easy!
Every one there is very nice and helpful. They will answer any questions you have and make you feel comfortable.
I feel like family every time I walk in the door
Worked with me to over come some insurance problems. Good response time.
Had an amazing experience. Amanda Meyers helped me so much with insuring my first car! Thank you guys so much!
A insurance company that treats you like family. I feel like Im in good hands with Thomas Finn
Great rates and accident forgiveness
Amanda was very helpful and nice, the process was seamless. Plus, I am saving over $400/year by switching from Geico to AllState. Highly recommend.
Have been with company since the 90s, so I guess they are ok. But they dont really honor their policies, they twist the wording to their liking.
I have been with Tom and his staff for many years. Most of the staff is awsome . But there is a girl Amanda in the office who has made many mistakes with me this last was she over charged my account and payment I authorized by 4o.oo a mistake that by far shouldnt of been made with other peoples finances. Now the office manager has to try and go back and fix her mistakes .as I said this is not the first time she has made maustakes just the worst and who knows how many others she done that were caught tone or anyones elses account. Other then the mistakes made by this one office personal the office is very good and the other girls are very efficient and on top of things.
I am one happy customer
Awesome service and great rates! Saved me 100 bucks a month
Awesome service! Friendly and knowledgeable staff!
Tom and the girls are fantastic !! Always there to help
Friendly and knowledgeablegood rates,also
I always leave their office knowing Im taken care of rate and coverage wise
Everyone is so nice
As a long time insured with the Finn Agency, I cant say enough about the outstanding service my family has received throughout the years. Thank you for always being our trusted advisor!
Easy Access, friendly
Always so helpful!!!!