My SUV threw its belts and became disabled at night in a horrible location north of DFW Airport on 114 West. I was stuck on the shoulder right where another highway merges onto 114. I immediately called Edds Towing, theres no other tow service to count on. Period.Grapevine Police pulled behind me with lights on for safety because the location was so precarious and the Officer called another wrecker service the city uses at the same time. The other service arrived at the same time and the other guys were FIRED for unprofessional service and improper equipment. (City needs to change vendors!!)Walter, with Edds Towing, was careful and professional in loading my SUV on a flatbed (proper equipment for AWD), taking care to ensure I was safely inside the cab of the wrecker, and Walter was vigilant of traffic at all times. With the SUV loaded, off we headed to the shop where Edds has access to drop your vehicle safely in the gated area. Walter was kind enough to offer me a ride home but my wife was already at the shop. Proper equipment, safe handling of your vehicle, and quick arrival when called.Add Edds Towing to your contacts. Ive got AAA but cant wait an hour or two for a tow so I call Edds Towing for safe and superior service. Strongly recommend.
Came out to car not starting. Called and answered promptly. Tow truck driver Walter showed up in timely manner. He offered to see if he could jump start the car to at least make getting it hooked up to tow easier. Got the car started and since I was only going a short distance to have it looked at I was able to drive the car myself. Walter was excellent and this was first time I have had to use a towing service and he made me feel calm and confident about the process. Walter was not only professional but had a great attitude as well.
Robert was a lifesaver!! I was in dire need of getting a 62 Thunderbird Convertible Id just bought, put into my garage (Id picked it up using a trailer and towed it from Kansas, but couldnt get it in my garage due to not being able to angle the trailer, so had to park it next to the house). I contacted 3 different towing places before Edds, and either didnt get an answer or was told theyd be able to do it only to text an hour later and say they couldnt. This was on Fathers Day I might add. Anyway, Robert was at my house within 30mins of the call to Edds and was a maestro with the way he was able to get the car on the tow truck (car was very very low, especially in the rear) and get it into the garage. I cannot recommend Edds Towing enough, and will absolutely be using them in the future anytime the need arises. Thanks again Robert!
If you need a good tow Company, Edds Towing is the place to call. I was treated with the utmost of respect when I went by there today.Again, Edds Towing is a good Tow Company where you will be treated with respect.
Great and professional service. Thanks Wayne!
Great service. If a rating of 5 is the best I would give these guys a 10.
Use them several times very good service and customer service And drivers are very knowledgeable
Having to have your car towed is TERRIBLE!! I popped a curb and blew out both passenger side low profile tires. I called no less than 7 towing companies who quoted me 3-5 hours. Then I was told to call Edds from A guy who was out of my service area. So glad I did. They quoted me 1.5 hours at 2:30pm and at 2:45, the driver called me and said he would be at my vehicle by 3:10! I was so thrilled I forgot to ask about pricing. When he got there he went over pricing with me and it was half the price as my other quotes from their competitors. The driver was fast and knowledgeable and I couldnt have been more thrilled especially having to deal with a super frustrating situation. Thank you so much!
Fine, but I kept getting charges sent to me twice after Id signed my towed car to them about accrued fees. Even though these are resolved, it wasnt a very pleasant experience.
About 10pm at night, construction zone, they answered their phone (2 other 24 hour places per Google Maps didnt) arrived with a wrecker, took me & my car home right into my garage with no issues on their part. Def keeping their number in my phone.
Alan was prompt and very professional. Thank you for being available to help!
We had a great experience with these guys. We were in an accident with our boat, a lady blew through a red light and smashed our boat and trailer. Wayne arrived and was on a mission, a job that I was like this is going to be interesting, turned into a cake walk for the pro. He had to winch the axles back into place without dumping the boat onto the road. He also had to limp it back to their office with just 2 tires inflated bc the other 2 were damaged during the crash. Great job! Chris at the office was helpful to reclaim our personal belongings before it was shipped to the salvage yard. Thanks guys well done!
My daughter’s car broke down today in the turn lane of a busy street across from her high school. Needless to say she was humiliated and probably a bit scared to be late for class, she was in tears as the cars backed up honking behind her. Edd’s had someone on the way in no time! Rob arrived before the time estimated, jumped out with a smile, and got to work. He had her ride up on his truck and was headed down the road with it in no time. Efficient, friendly service. Thank You so much!!
Well, I helped a friend get their car out. 385 to be towed from the Grapevine Police station to Edds tow yard in Keller. So may things wrong with this but WHATEVER. No one was given a choice. Stay out of trouble kids.
These guys are legit, they towed my 3/4 ton truck and took it to a great shop they recommended that did great service on my truck. Did a great job hooking and unhooking it up and unloaded it as good as you could get it in a tight lot.
Helped us and were very plesent in dealing with except for there female receptionist she seemed to have a slight issue with giving any information on a toe that had happened
I highly recommend this company. Chris and Rob were great. You can tell its family owned and operated. I will always support a family run business.
Our go to towing company. Highly recommend.
Edds towing is the best of the best..you wont find better service and knowledgeable employees.
Chris and his team provided the best customer service experience in the midst of unfortunate circumstance. My son was involved in a wreck earlier today and Edds Towing Service showed up on the scene and immediately expressed concern for my son and his well being. These actions speaks volume about customer care and satisfaction. A worthy recommendation.
Thank you eds towing for the quick service and great service!
Great.
Had my car towed, city called these guys. Bill was $340 for a dodge charger that was 15 miles away from the tow spot. Way overpriced! Tows are usually $200
The guy that helped us was great!
They were just super sweet, and helpful to me when I got there. So empathetic, thank you Chris!!! He was really looking out!! Made a upsetting situation, better, with good energy and advise.
Lance and team are great, courteous guys
Wrecked my car and now wont pay for the depreciation. Yeah they cosmetically fixed it but now it feels like a 30 year old car and not a three year old car.I will use every available lawful recourse
I dont know why this name is showing up but the company is Edds Towing. Until my recent experience with Edds Towing I thought that all tow companies and tow trucks were the same. They showed me the importance of using a flatbed tow truck instead of the standard boom truck (I sound smart now, but they taught me the correct terms). I didnt know that even in neutral most vehicles can still be damaged in a way that wouldnt even be noticed until it was too late to blame the tow truck operator, if they dont put your car completely on a flatbed. I dont really know if their pricing is the same as everyone elses but it almost should be higher based on the service I received as well as the education they provided so I wouldnt hurt my own car. Thank you Lance for your help and your patience.
Terrible Company. One of my vehicles was in an accident. The city called them on my behalf even though I had called my own tow truck and they charged me $458 when I tried to pick it up.
My crank pulley broke so I called edds towing to take me to my mechanic, my driver was Wayne and he was on time, professional, quick,funny and very nice overall great experience would recommend.
Mike Gonsman was wonderful!! So personable and helpful and so knowledgeable!! He knew what he was doing and helped us understand and made what could have been such a stressful and scary process so much better. And Chris in the office was helpful as well. Everyone was so friendly and nice and I cannot stress enough how much I’m going to recommend this place!! Especially Michael Gonsman!!!! He needs a raise!!
Great
Excellent service
Best chicken until I get to fort Worth.
This company is slick tricky and scandalous first they towed my truck from a property not in their jurisdiction and a month later they finally went on and called it in because I reported it stolen and want to charge me to get my truck back that they stole from me...wow
Whoever is driving this vehicle is a terrible driver, I was coming into the freeway, turn signals on, with vehicles behind me speeding up as I was matching the speed of traffic and this man had plenty of time to move over one lane with no one near him, if it wasn’t for me driving on the shoulder this man would have side swiped and caused a chain of collisions, if I ever need a tow, definitely wouldn’t trust this business with my precious toys
Hopefully they will be shutdown, need I say more.